Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#558121December 14, 2000
TIRES:SIDEWALL
FIRESTONE WILDERNESS AT TIRE (P235 75 R15) EXPERIENCED SIDEWALL BLOWOUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876472December 13, 2000
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:LINKAGES
WHILE MERGING VEHICLE DID NOT RESPOND TO ACCELERATION. TRAVELING ABOUT 35 MPH VEHICLE EXIBITED A SLUGGISH ACCELERATION, AND THEN A SOUND THAT RESEMBLED A STICK SHIFT NOT CHANGING GEARS. PULLED OFF ROAD, TURNED OFF VEHICLE, AND RESTARTED AND PROCEEDED HOME. DROVE TO DEALER FOLLOWING DAY, AND DEALER SAID VEHICLE WAS SAFE TO DRIVE. HAS NOT SHUT OFF, BUT ONE TIME. HOWEVER, HAS SHOWN ACCELERATION PROBLEMS. RECALLS # 00V72000/ ELECTRONIC PROBLEMS99V062001/ CRUISE CONTROL CABLE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558477December 12, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED FIRESTONE WILDERNESS AT TIRES DUE TO RECALL, HOWEVER IS STILL WAITING FOR REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737733December 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT RANDOM TIMES ENGINE WILL NOT MAINTAIN IDLE SPEED WITHOUT PRESSURE ON ACCELERATOR. CONDITION CONTINUES FROM LESS THAN AN HOUR TO OVER A NUMBER OF DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737557December 9, 2000
TIRES
THESE TIRES STARTED, THE SAME TYPE OF CRACKING AS DID THE 15"TIRES. WE WENT TO THE FORD DEALER AND TO A FIRESTONE DEALER, THE ONLY THING THEY KEPT TELLING US WAS THAT THE CRACKING WAS NORMAL.AND THAT THERE WASN'T ANYTHING THEY COULD DO , BECAUSE THEY WERE NOT THE TIRES BEING RECALLED. I TRAVEL @ 200 MILES A DAY, AND WE ALSO HAVE A, NOW 10 MO. OLD GRANDCHILD. WE PURCHASED SOME GOODYEAR TIRES FOR THE SAFEFTY OF OUR FAMILY AND FOT PEACE OF MIND. WE KEPT A CLOSE WATCH ON THE TIRES, AND THE CRACKS WHERE INCREASING IN SIZE. WE VIDEO TAPED THE TIRES AND HAVE IN ON TAPE. WE FEEL THAT FIRESTONE/ FORD, SHOULD REIMBURSE US FOR THE PRORATION OF THE PURCHASE OF THE NEW TIRES. AND WE FEEL THAT, NHTSA, SHOULD INVESTIGATE AND EXAMINE AND IF NEED BE RECALL THESE OTHER TIRES. THANK YOU, FEEL FREE TO CONTACT US, AND VEIW THE VIDEO TAPE. FRANK BOSZE E. *AK (DOT NUMBER: VNCU 1PX TIRESIZE: 255/70R/16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737429December 6, 2000
VEHICLE SPEED CONTROL
THROTTLE STICKS, HAS BEEN REPAIRED, AS WELL AS SPEED CONTROL RECALL COMPLETED/NO CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558263December 4, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P255/70R16) EXPERIENCED CRACKING BETWEEN THE TREAD, THE CONSUMER IS REQUESTING REIMBURSEMENT EVEN THOUGH THEY ARE NOT INCLUDED IN THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558251December 4, 2000
TIRES
CONSUMER REPLACED FIRESTONE WILDERNESS AT TIRES (P235/75R15) DOT# W2HL DUE TO SAFETY CONCERNS REGARDING THE TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875872December 1, 2000
TIRES:TREAD/BELT
WASHING RIMS OF VEHICLE & NOTICED THAT TIRES HAD CRACKS LOCATED WHERE TREAD MEETS SIDEWALL. CRACKS ARE ON ALL 4 TIRES. TOOK TO FIRESTONE RETAILER & HAD TIRES CHECKED THOROUGHLY. MECHANIC INDICATED TO GO TO ANOTHER FIRESTONE RETAILER. HAD NO MORE TIRES. WENT TO FORD & NO TIRES THERE FOR EXCHANGE. WENT TO ANOTHER TIRE RETAILER & INFORMED BY MECHANIC ALL THE TIRES ARE NORMAL. FIRESTONE, WILDERNESS AT, P265/70R17 WITH 15,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737116November 30, 2000
SUSPENSION:FRONT
I SAW THE RECALL ON EARLIER VEHICLES, BUT THE FORD DLR ON THIS REQUEST REPLACED THE FRONT END SUSPENSION ON MY TRUCK AFTER CLAIMING THEY HAD SEEN A LOT OF PROBLEMS LIKE THIS AND FORD CALLED IT AN "ENGINEERING FLAW". I AM HOPING THE NHTSA WILL REVIEW THIS PROBLEM AND EXPAND IT'S RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736882November 27, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON 11/24/00 I HIT A DEER GOING 45-50 MPH. MY AIR BAGS DID NOT DEPLOY AND THE DRIVER AND PASSENGER SEAT BELTS DID NOT LOCK. THE FRONT FENDER OF MY TRUCK IS CRACKED. THE LICENSE PLATE FLEW 100 HUNDRED FEET AS DID THE DEER. WINNER FORD SAID THAT THE IMPACT MAY NOT HAVE BEEN ENOUGH TO LOCK THE SEAT BELTS OR CAUSE THE AIR BAGS TO INFLATE. THIS WAS SAID WITHOUT LOOKING AT THE TRUCK. ON 11/26/00 I WAS BRINGING THE TRUCK TO WINNER FORD, THE TRUCK THEN SHUT OFF WHILE I WAS DRIVING IT. THE KEY WAS STILL IN THE IGNITION AND THE ENGINE WAS TURNING OVER AS IF IT WAS STILL ON. ON CLOSER INSPECTION IT WAS SEEN THAT YOU COULD SEE THE METAL BEHIND THE PLASTIC CASING. THERE WAS A GAP OF A 1/4 INCH OR MORE. THE TRUCK SHUT OFF 3 MORE TIMES ON MY WAY HOME. I HAVE ALREADY HAD THE ELECTRIC MODUAL CHANGED. THE FIRST TIME I WENT THEY TOLD ME IT HAD BEEN DONE, BUT IT WAS NOT. SO I HAD TO TAKE IT BACK A SECOND TIME AFTER MY WIPERS WERE MALFUNCTIONING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#557993November 22, 2000
TIRES, SUSPENSION:FRONT
THE LEFT SIDE FRONT TIRE HAVE BEEN REPLACED 3 TIMES DUE TO EXCESSIVE WEAR, THE RIGHT SIDE FRONT TIRE HAS BEEN REPLACED ONCE DUE TO EXCESSIVE WEAR, THE VEHICLE HAS BEEN ALIGNED MANY TIMES TO CORRECT THE PROBLEM, HOWEVER THE TIRES STILL CONTINUE THE WEAR PATTERN, NO NAME OR SIZE OF TIRE WAS GIVEN, THE PROBLEM COULD BE THE TIRES OR THE SUSPENSION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557849November 21, 2000
TIRES:TREAD/BELT
THE FIRESTONE TIRES ON THIS VEHICLE ARE INCLUDED IN RECALL 00T-005, HOWEVER THE CONSUMER IS STILL ON A WAITING LIST FOR REPLACEMENT TIRES, ONE OF THE TIRES CRACKED AND WAS REPLACED WITH THE SPARE TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557829November 20, 2000
TIRES:TREAD/BELT
CONSUMER REQUESTED REIMBURSEMENT FOR FAULTY TIRES BUT HAS NOT RECIEVED REFUND TO DATE, CONSUMER HAS SUBMITTED ALL ORIGINALS AND REQUIRED DOCUMENTATION BUT MANUFACTURER SAYS THEY DONT HAVE IT (FIRESTONE WILDERNESS AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736553November 19, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WAS DRIVING ON A HIGHWAY WHEN A CAR ATTAMPTED TO CHANGE THE LANES AND HIT MY CAR. THE OTHER CAR WAS TURNED ACROSS MY LANE AND I HIT THE CAR WITH MY FRONT RIGHT SIDE, THEN MY CAR WAS PUSHED ONTO THE CONCRETE DIVIDER AND I HIT THE DIVIDER WITH MY FRONT LEFT SIDE, ALL WHEN TRAVELING ABOUT 60 MPH. THE PASSANGER SEAT BELT DIDN'T LOCK UP, AND MY WIFE WAS THROWN ON THE DASHBOARD. I ALSO HIT THE STEARING WHEEL WITH MY HEAD, AND BECAUSE I WEAR GLASSES I HAVE SOME FACIAL INJURIES. AT THE WHOLE TIME WHEN THE ACCIDEND OCCURED, NONE OF THE AIR BAGS HAD DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#736562November 19, 2000
UNKNOWN OR OTHER
FIVE WARRANTY WORK ORDERS AND FOUR RECALL (99S18, 00S04, 30382, 99S09) WORK ORDERS CAUSES CONCERNS WITH SAFETY AND MANUFACTURER QUALITY CONTROL. I HAVE WRITTEN FORD MOTOR COMPANY, AND HAVE NOT RECEIVED RESPONSE. PLEASE CONTACT ME WITH ANY QUESTIONS. NO SAFETY DEFECT MNENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736466November 17, 2000
TIRES, UNKNOWN OR OTHER
TIRESIZE: 16 INCH, NO DOT NUMBER. INSUFFICIENT INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875076November 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
EXTENDED STOPPING DISTANCE. CONSUMER NORMALLY TRAVELED AT 55-60MPH.NHTSA RECALL 99V123000/ MANUFACTURER'S RECALL 99S16. DEALER CHECKED FOR RECALL, THIS VEHICLE WASN'T INCLUDED ALTHOUGH IT HAD SAME DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875082November 16, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENTS PANEL LIGHTS KEEP GOING OUT INTERMITTENTLY. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND STILL UNABLE TO LOCATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736420November 16, 2000
TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TIRES: DEVELOPED A VIBRATION AS THOUGH THERE WAS A BUMP ON A TIRE ON THE VEHICLE. I HAD THIS CHECKED ON SEVERAL OCCASIONS AT THE DELERSHIP AND AT THE FIRESTONE STORE IN OUR AREA. THE DEALERSHIP TELLS ME EVERYTIME I TAKE IT IN THAT THE TIRES NEED ROTATED. THESE TIRES MUST HAVE BEEN ROTATED ON 10 DIFFERENT OCCASIONS BY EITHER MYSELF OR THE DEALERSHIP. THIS DOES NOT CHANGE THE BUMPING BUT DID SEEM TO ALTER THE ORIGINATION POINT OF THE VIBRATION. BRAKES: THE BRAKES CONTINUE TO SQUEEL AND ON TWO OCCASIONS FADED AS THOUGH THERE WERE NO BRAKES. THE DEALERSHIP STATES THEY CAN'T FIND THE PROBLEM. THIS WAS CHECKED SEVERAL TIMES. 4WD: THE COMPUTER WOULD THROW THE 4WD IN AND OUT OF OPERATION WHILE DRIVING DOWN THE ROAD AT ANY SPEED. AT FIRST THE DEALERSHIP COULD NOT FIND THE PROBLEM. LATER THEY DETERMINED THAT IT WAS THE COMPUTER. IT STILL APPEARS TO DO THIS ON OCCASION BUT IT IS DIFFICULT TO TELL WITH THE OTHER BUMPS AND VIBRATIONS CAUSED BY THE TIRES. BOTH THE DEALERSHIP AND FIRESTONE HAVE LOOKED AT THE TIRES WHICH STILL HAVE GOOD TREAD AND STATED THEY WERE FINE. ALL OF THESE HAVE BEEN PRESENT SINCE THE VEHICLE WAS NEW AND HAVE BEEN CHECKED ON NUMEROUS OCCASIONS THROUGHOUT OUR OWNERSHIP. THIS IS A LEASED VEHICLE. OTHERWISE IT WOULD BE GONE! *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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