Ford Explorer Complaints (1992)

633 consumer complaints on file.

#8024070December 10, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
CONSUMER STATES WHILE DRIVING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. CONSUMER SUSPECTS FIRE MAY HAVE BEEN CAUSED BY DEFECTIVE HEATER BLOWER ASSEMBLY. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#766194August 25, 2002
TIRES
ON AUGUST 5, 2002 I WAS DRIVING ON THE FREEWAY WHEN THE TREAD UNRAVELED ON THE TIRE ON THE LEFT FRONT SIDE OF MY FORD EXPLORER. I REPLACED THE TIRE BUT WAS VERY CONCERNED BECAUSE MY MECHANIC FELT THAT THE FAILURE WAS CAUSED BY A DEFECT. WHEN I WENT TO THE DEALER HE INFORMED ME THAT THE TIRE WAS BEYOND THE WARRANTY LIMITATION OF 60,000 MILES AND THAT I WOULD NEED TO PURCHASE A NEW TIRE. TODAY, SUNDAY AUGUST 26, 2002 A SECOND TIRE THAT I PURCHASED AT THE SAME TIME FROM YOUR DEALER BEGAN TO FALL APART AT THE TREAD AS I RETURNED FROM CHURCH. I HAVE TWO MORE DUNLOP TIRES THAT I PURCHASED THAT I AM NOW AFRAID TO DRIVE ON BECAUSE OF THE TREAD PROBLEM. IT IS MY UNDERSTANDING THAT EVEN THOUGH WE SURPASS THE MILEAGE LIMITATION WE SHOULD NOT EXPECT THE TIRES TO DISINTEGRATE. I NEED YOUR ASSISTANCE TO ADDRESS THIS PROBLEM IMMEDIATELY. I WILL BE GOING TO THE DEALER TOMORROW AUGUST 26, 2002 AND I BELIEVE THAT ALL FOUR OF THE DEFECTIVE TIRES SHOULD BE REPLACED AT NO CHARGE. I ALSO SUGGEST THAT YOU INVESTIGATE THIS MATTER BEFORE SOMEONE IS INJURED OR DIES DUE TO A REPORTED DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016932August 22, 2002
TIRES
B.F.GOODRICH, P235/75R16, REPLACEMENT EQUIPMENT WITH UNKNOWN MILEAGE ON A 1992 FORD EXPLORER. DRIVER'S REAR TIRE HAD BLOWOUT AT UNKNOWN SPEED. *AK THE CONSUMER STATED THAT THE FIRESTONE RECALL REPLACEMENT WERE SUBSTANDARD AND EXPERIENCED BLOW UP. CONSUMER IS ASKING FOR FULL REFUND BECAUSE THE TIRES THAT WERE PROMISED TO HIM WERE NOT AVAILABLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765082August 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8014316July 19, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEATBELT BUCKLE WILL NO LONGER BUCKLE UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012177June 19, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
MECHANISM THAT HOLDS SPARE TIRE RUSTED AND SPARE TIRE FELL OFF WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012082June 18, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, CABLE BROKE AND SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK JLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011534June 11, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
PASSENGER SEAT SEAT BELT STICKS AFTER BEING LATCHED, AND DRIVER'S SEAT DOESN'T LATCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762678June 5, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE JUST FELL OUT OF THE HOLDING ARE FOR IT WHEN I SLOWED DOWN TO HIT A BUMP IN THE ROAD, ROAD IS UNDER CONSTRUCION SO BUMP COULD NOT BE AVOIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010131May 20, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE HAD BEEN PARKED FOR 3-4 HOURS WHEN A FIRE BROKE OUT. FIRE DEPARTMENT DETERMINED FIRE WAS CAUSED BY HEATER BOX. VEHICLE WAS TOTALLED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8009241May 6, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 65MPH ON HIGHWAY HEARD A NOISE. HE WAS ABLE TO PULL OVER, PASSENGE'S RIGHT TIRE TREAD SEPARATED FROM THE RIM. A DAYTON TIRE INTERURBAN STEEL BELT, TIRE SIZE P235/75R15. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785965April 22, 2002
TIRES, STRUCTURE
CONSUMER STATED THE VEHICLE ROLLED OVER SEVERAL TIMES DURING AN ACCIDENT CAUSED BY HITTING A DEER, CONSUMER IS NOT SURE IF IT WAS THE BRAND NEW CONTINENTIAL TIRES, P235/75R15, THAT WERE PURCHASED 3 WEEKS PRIOR OR JUST THE DESIGN OF THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8007043April 8, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
EA 00 012/SPARE TIRE WINCH CABLE: VEHICLE LOST SPARE TIRE WHILE DRIVING. NOTICED SPARE CABLE HAD BROKEN. MANUFACTURER WAS NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005869March 18, 2002
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEATBELT RETRACTOR WILLNOT RETRACT AND HOLD AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004848March 1, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER SMELLED ANTIFREEZE. TEMPERATURE GAUGE FLUCTUATED BACK AND FORTH. MECHANIC REPLACED RADIATOR AND THERMOSTAT, BUT PROBLEM STILL OCCURRED. DEALER CONTACTED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758385February 18, 2002
WHEELS:RIM
THIS IS THE SECOND INCIDENT OF THIS KIND SINCE I PURCHASED THIS CAR IN 9/1998. THE FIRST INCIDENT OCCURRED IN 2/99. I DID NOT REPORT THAT ONE, BECAUSE I WASN'T AWARE THAT I COULD. IN BOTH INSTANCES, I WAS DRIVING AND NOTICED THAT MY CAR WAS ACTING STANGE, DRIVING ROUGH LIKE A FLAT TIRE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BOTH TIMES (GUARDIAN ANGEL MUST HAVE BEEN WATCHING OUT FOR ME). I LOOKED FOR A FLAT, AND DID NOT SEE ONE, SO I PROCEEDED TO DRIVE AWAY, WHEN THE NOISE WAS MUCH LOUDER (METAL AGAINST METAL). WHEN I GOT OUT OF THE VEHICLE, THE RIGHT REAR WHEEL (SAME WHEEL BOTH TIMES) WAS ON A DIAGONAL. ALL OF THE LUG NUTS WERE SEVERED OFF AND THE WHEEL CAME OFF WITH JUST A PULL. THE SECOND TIME THIS OCCURRED (2/11/2002) I DID REPORT IT TO FORD AND TO MY INSURANCE COMPANY. I AM VERY CONCERNED THAT THIS NOT HAPPEN TO SOMEONE ELSE, WHO MAY NOT BE AS LUCKY AS I WAS. WHENEVER I HAVE MY CAR SERVICED ON A REGULAR BASIS. I HAD NEW BRAKES INSTALLED IN 7/2002, AND THAT WAS THE LAST TIME THAT MY WHEEL HAD BEEN WORKED ON. I HAD MY WHEELS CHECKED AFTER A FEW DAYS, AS I HAVE ALUMINUM RIMS. EVERYTHING WAS FINE, NOT TOO TIGHT, ETC. HAS THIS ISSUE EVER BEEN BROUGHT UP TO YOU?? THANK YOU FOR ANY INFORMATION THAT YOU CAN PROVIDE IN THIS REGARD! I DO NOT KNOW ANYTHING ABOUT THE VEHICLE PRIOR TO MY PURCHASE IN 9/1998. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002736January 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS TRAVELING 35MPH ON SIDE A STREET AND SMOKE WAS COMING THROUGH VENTS, SHE PULLED OVER TO THE SHOULDER AND VEHICLE WAS ON FIRE, POSSIBLY ENGINE RELATED. *JG*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8001885January 9, 2002
STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR INSIDE HANDLE BREAKS UPON OPENING DOOR. HAS TO USE WINDOW TO OPEN DOOR FROM OUTSIDE TO EXIT VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001578January 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE WAS PICKED UP FROM A DEALERSHIP AND DRIVEN FOR APPROXIMATELY 20 MINUTES TO HAVE EMISSION SYSTEM CHECKED. WHEN HOOD WAS RAISED FOR THIS EXAMINATION AN ENGINE COMPARTMENT FIRE STARTED. AN EXAMINATION OF VEHICLE DETERMINED THAT FIRE ORIGINATED CLOSE TO BOTTOM OF ENGINE WHERE IT MET THE AUTOMATIC TRANSMISSION ASSEMBLY. POSSIBLE CAUSE WAS AUTOMATIC TRANMISSION OVERHEATING AND CAUSING A GROUP OF WIRES AND GREASE TO IGNITE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. NOTE: PRIOR TO THE FIRE, THE DEALERSHIP WAS EXAMINING THE FOR THE FOLLOWING PROBLEMS: ANTI-LOCK BRAKE SYSTEM, A HUB & WHEEL NOISE, AND A LEAKING EXHAUST MANIFOLD LOCATED CLOSE TO THE REAR DIFFERENTIAL UNIT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#755980December 23, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
CAR IN PARKING LOT -FIRE IN DRIVER SEAT FROM FAULTY MOTOR UNDER SEAT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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