Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#744784May 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
THERE IS A TERRIBLE VIBRATION FROM UNDER THE VEHICLE WHEN IDLING AND SOMETIMES WHILE ACCELERATING. THE DEALER SAID THERE WAS A RECALL ABOUT A MOUNT OR SOMETHING AND REPLACED IT AND THEN RESET THE COMPUTER THEY SAID BUT THE VIBRATION REMAINS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560968April 30, 2001
TIRES:TREAD/BELT
PRIOR TO RECALL, WHILE TRAVELING BOTH LEFT REAR FIRESTONE(P235/75R15) TIRES BLEW OUT CAUSING VEHICLE TO SPIN AROUND AND INTO THE MEDIAN, VEHICLE WAS TOWED AND ALL 4 TIRES WERE REPLACED, CONSUMER HAS BEEN SENT FORMS FROM MANUFACTURER THAT DOES NOT APPLY TO HIS SITUATION AND AS OF 4/2/01 STILL HAS NOT HEARD FROM MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887145April 30, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ONGOING PROBLEM WITH THE 3.8L V6 ENGINE OVERHEATING WHILE DRIVING VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744286April 20, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VEHICLE SPEED CONTROL, TIRES, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE HAVE HAD A HOOD LATCH RECALL, CRUISE CONTROL RECALL, QUESTIONS ABOUT A TIRE RECALL (FIRESTONE), POWER STEERING FLUID LEAK, CV BOOT RIP, WIPERS TURNING ON WITH THE TURN SIGNAL, 1 ENGINE REPLACED DUE TO 0 PSI OIL AT IDLE (DID THEY REALLY REPLACE IT OR JUST SAY THEY DID?) SEVERAL INDEPENDENT RE-EVALUATIONS AFTER THE "NEW" ENGINE HAD EVEN MORE NOISES, FUEL INJECTORS REPLACED, A MYSTERIOUS CLUNKING SOUND ON THE RIGHT SIDE DURING LEFT TURNS, ~5000MI AFTER 1ST ENGINE "REPLACEMENT" ANOTHER FORD REPAIR CENTER IS NOW SAYING THAT THE ENGINE HAS 0PSI AT AND WE NEED ANOTHER ENGINE. WE FEEL LIKE THIS 99 EXPLORER (WITH CURRENTLY <35,000MI)IS A LEMON AND WE ARE TIRED OF RECALLS, REPAIRS, WAITING FOR ENGINES. WE WANT A DEPENDABLE CAR! WE HAVE TAKEN IMMACULATE CARE OF THE CAR, HAVE HAD PROFESSIONALS DO THE WORK ON IT (USUALLY FORD DEALERSHIPS) AND YET WE ARE AFRAID THAT THE WARRENTEE WILL RUN OUT AND WE WILL HAVE AN EXPENSIVE PROBLEM OR, WORSE, THE CAR WILL FAIL AND SOMEONE WILL GET HURT! DOES THIS CAR QUALIFY AS A "LEMON." IF NOT WHAT DOES? IF SO, WHAT ARE OUR OPTIONS? P.S. ALL OF THE MENTIONED PROBLEMS ARE DOCUMENTED BY FORD DEALERSHIP RECORDS THAT ARE IN OUR POSSESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886029April 16, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
ERRATIC OPERATION OF WINDSHIELD WIPERS OPERATING INTERMITTENTLY WHILE SWITCH IS IN OFF POSITION. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886044April 16, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD TURN ON EVEN IN OFF POSITION OR WHEN TURN SIGNAL WAS BEING USED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885775April 12, 2001
VISIBILITY:GLASS, SIDE/REAR
VEHICLE WAS PARKED WHEN CONSUMER NOTICED BACK WINDOW HAD COMPLETLY SHATTERED OVERNIGHT.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885505April 10, 2001
SUSPENSION, TIRES
WHEN ROADS WERE WET VEHICLE STARTED TO FISHTAIL. CONSUMER HAD AN ACCIDENT WHILE DRIVING 65-70MPH IN RAIN. VEHICLE STARTED TO FISHTAIL, SPUN 180' WENT DOWN AN EMBANKMENT THEN HIT A TREE. CONSUMER COULD NOT CONTROL VEHICLE. VEHICLE WAS TOTALLED. ON DECEMBER 15, 2000 CONSUMER HAD A SIMILAR ACCIDENT, ROAD WAS WET, HIT A PATCH OF SLUSHY SNOW, VEHICLE WENT INTO TAILSPIN, AND ROLLED OVER, DAMAGE WAS AROUND $ 4500. *AK TIRES WERE FIRESTONE WILDERNESS, P235/70R16. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743607April 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN I BOUGHT MY EXPLORER, THE MARBLE NOISE WAS THERE. DEALER DID NOT FIX IT, I TOOK IT TO ANOTHER DEALER, WHERE I HAVE HAD TWO ENGINES PUT IN IT FOR THIS MARBLE NOISE. THE THIRD ENGINE NOW IS MAKING THE SAME MARBLE/ DIESEL NOISE. THEY TELL ME THAT I HAVE TO LIVE WITH IT. I ALSO ONLY GET 9 MILES TO THE GALLON ON THE HWY, AND 2 1/2 AROUND TOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885205April 6, 2001
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS WILL NOT OPERATE WHEN STEERING WHEEL IS IN TILT POSITION . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885210April 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION NO LONGER ABLE TO BE PUT IN REVERSE, NO PRIOR WARNING. NOT TAKEN TO DEALER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743536April 4, 2001
TIRES
THE FRONT TIRE BLEW OUT CAUSING ME TO LOSE CONTROL, THEN BOTH REAR TIRES BLEW. THIS SEEMS PRETTY EXTREME FOR TIRES THAT HAD VERY LITTLE TREAD WEAR TO OUT AND NOT PERFORM AS THEY SHOULD. EVEN WITH A TRAILER ATTACHED, THE EXPLORER ROLLED OVER AND WAS UNCONTROLLABLE. THE EXPLORER WAS EQUIPPED WITH A FORD HITCH AND THE TRAILER TOWING PACKAGE. THE WEIGHT OF THE TRAILER WAS UNDER THE WEIGHT SPECIFIED BY FORD, 4990 LBS. THIS ACCIDENT SHOULD NOT OF HAPPENED.*AK (TIRESIZE: P255R75X16)( DOT NUMBER: TIRE SIZE: P255R75X16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#560582March 29, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS LEASED TO CONSUMER, WITH UNCORRECTED AND UNDISCLOSED RECALLDEFECTS 99V-164 AND 99V-062.001 WHEN CONSUMER DISCOVERED DEFECTS AND LASK OF DISCLOSURE, SHE ATTEMPTED TO RESCIND HER CONTRACT, BUT DEALERSHIP DECLINED, DEALERSHIP DID NOT INSPECT, DISMANTLE AND REPAIR DEFECTIVE CRUISE CONTROL BEFORE LEASING IT TO HER. (ATTORNEY FOR CONSUMER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743087March 26, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS INTERMITTENTLY. FORCING PEDAL CAUSES VEHICLE TO SURGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884226March 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE STALLS WITHOUT PRIOR NOTICE, AND GAS PEDAL GETS STUCK. DEALERSHIP IS AWARE OF PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560462March 23, 2001
TIRES, SUSPENSION:FRONT
THE FIRESTONE WILDERNESS AT (P235/75R15-105S) TIRES ARE CONTINUALLY IN NEED OF AIR, ONCE OR TWICE A WEEK, THE FRONT END SUSPENSION WAS OUT OF ALIGNMENT CAUSING THE TIRES TO WEAR UNEVENLY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560495March 22, 2001
TIRES:TREAD/BELT
CONSUMER IS NOT SATISFIED ABOUT NOT RECEIVING REFUND FOR FIRESTONE WILDERNESS AT TIRES(VDHL1PY498) CONSUMER WAS ADVISED BACK IN DECEMBER 2000 THAT IT WOULD TAKE 2 WEEKS TO RECEIVE CHECK, HAS NOT RECEIVED REIMBURSEMENT AS OF 3/6/01. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002173March 17, 2001
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT
SUMMARY DID NOT EXPLAIN THE DEFECTS IN THESE COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882571March 9, 2001
SUSPENSION:FRONT
VEHICLE PULLED TO RIGHT AT ANY SPEED. DEALER NOTIFIED, AND WAS UNABLE TO FIND A SOLUTION. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882183March 6, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
BACK UP LIGHT ON RADIO FLICKER ON/OFF WHILE DRIVING. CONSUMER FEARS THAT IT MAY BE A SHORT THAT COULD LEAD TO A FIRE. FORD HAS NOT BEEN CONTACTED.*AK ALSO, AIR BAG LIGHT STAYS ON SOMETIMES. THE INTERIOR LIGHTS OVER THE REAR SEAT FAILED. THE CONSUMER HAD CONTACTED THE DEALER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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