Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10521854June 26, 2013
SEATS
1999 FORD EXPLORER SPORT DRIVERS SEAT BACK UNLATCHED ITSELF WHILE DRIVING. LUCKILY ONLY 20 MPH! REAR PASSENGER DRIVERS SIDE SEAT IS FOLDED DOWN FORWARD TO HOLD DRIVERS SEAT IN PLACE, UNTIL I CAN FIND ANOTHER USED SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515714June 7, 2013
SEATS
WAS DRIVING AROUND THE CITY WHEN I REACH INTO MY POCKET TO GET MY PHONE AND HEAR A LOUD THUMP COMING FROM THE SEAT AND THE NEXT THING I NOTICE IS THE SEAT RECLINING ALL THE WAY BACK. I WAS ABLE TO BRING IT BACK UP BY FOLDING THE EXTERIOR PASSENGER SEAT TO PROVIDE SOME SORT OF SUPPORT. WHEN I ARRIVED HOME I TRIED INSPECTING WHAT THE ISSUE WAS AND SAW A LARGE FRACTURE RIGHT NEXT TO THE RECLINING MECHANISM. THIS IS POTENTIALLY A HAZARD THAT CAN ONE DAY CAUSE A SEVERE ACCIDENT. I WAS LUCKY ENOUGH TO HAVE BEEN DRIVING SLOW BUT IF I WERE TO BE IN THE FREEWAY THEN IT MIGHT HAVE BEEN SOMETHING MORE SERIOUS. THIS LARGE FRACTURE SEEMS TO DERIVE FROM A POORLY DESIGNED SEAT THAT WEAK METAL OF SOME SORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515434June 6, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
AFTER MAKING RIGHT TURN, ABS LIGHT CAME ON. INSTRUMENT DIALS STARTED JUMPING. VEHICLE SHUT OFF AND WOULD NOT START AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513281May 23, 2013
SEATS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SEAT RECLINED FARTHER THAN NORMAL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE RECLINING BOLT WAS SEPARATED FROM THE METAL TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 03V281000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 159,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501267March 4, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER LOCKS WILL NOT UNLOCK ALL THE DOORS. THE ONLY DOOR THAT WILL UNLOCK IS THE FRONT PASSENGER. IF THE DRIVER DOOR SHUTS HARD IT WILL NOT OPEN BY THE INSIDE AND OUTSIDE HANDLE. HAVE TO ENTER FROM THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494575January 24, 2013
AIR BAGS
I WAS ON MY WAY TO WORK WHEN I HIT A SLIPPERY SPOT ON THE ROAD AND MY VEHICLE WENT OUT OF CONTROL WITH THE REAR END SLIDING OUT FROM UNDER ME, IT HIT A BANK AND ROLLED OVER 3 OR 4 TIMES. THE AIRBAG ON THE DRIVERS SIDE AND PASSENGER SIDE DID NOT DEPLOY WHEN IT SHOULD HAVE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10488753December 13, 2012
AIR BAGS
AIRBAG LIGHT IS LITE CONSTANTLY AND WILL NOT TURN OFF, IF I DO HAVE AN ACCIDENT THE AIRBAGS WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485583November 20, 2012
TIRES:TREAD/BELT, TIRES
1999 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO FIRESTONE TIRES (PR.15.75) RECALL ON VEHICLE. *SMD THE WOULD LIKE A LIST OF ALL THE FIRESTONE TIRES THAT WERE RECALLED. THE CONSUMER BELIEVED THE TIRES HE HAD ON HIS VEHICLE WERE DEFECTIVE, WHICH CAUSED HIM TO HAVE AN ACCIDENT IN 2007, IN WHICH THE SUV ROLLED OVER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473620September 3, 2012
SEATS
SEAT BROKE ON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453124March 26, 2012
LATCHES/LOCKS/LINKAGES
THE PASSENGER DOOR WILL NOT UNLOCK, YOU HEAR THE CLICKING AS THE OTHER DOORS UNLOCK, BUT IT WILL NOT UNLOCK. AS WITH THE OTHER COMPLAINTS I HAVE SEEN REGARDING THIS ISSUE, I TOO AM CONCERNED IF THERE WAS AN ACCIDENT AND THE PERSON IN THE PASSENGER SIDE IS UNABLE TO GET OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450544March 6, 2012
ENGINE AND ENGINE COOLING
MY VEHICLE WAS PARKED IN THE PARKING LOT AT 8:30 A.M. ON FEBRUARY 7, 2012. APPROXIMATELY 2:30 P.M., THE ENTIRE FRONT END OF THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES THE PARKING LOT, JUST SITTING THERE BURNING, WITHOUT ANY PRIOR WARNING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10450003March 1, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR LOCK WONT UNLOCK WITH KEY OR WITH HANDLE, CANT UNLOCK DOOR WITH PULL KNOB EITHER,IT'S A DEATH TRAP IF U NEED TO ESCAPE IN THE EVENT OF FIRE OR ACCIDENT, THIS NEEDS TO BE ADDRESSED BY FORD ASAP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443279January 10, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE IN THE CONTACT'S DRIVEWAY WITH THE ENGINE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE ORIGINATED FROM THE BATTERY COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 212,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10442752January 6, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, VISIBILITY, ELECTRICAL SYSTEM
FRONT WINDSHIELD WIPER FAILURE:FRONT WINDSHIELD WIPERS FAIL TO WORK CONSISTENTLY. WIPERS COME ON EVEN THOUGH IT IS SET TO THE OFF POSITION. SOMETIMES WIPERS DO NOT COME ON WHEN THEY ARE TURNED TO THE ON POSITION. IN ORDER FOR WIPERS TO WORK CONSISTENTLY THEY WOULD HAVE TO BE MANUALLY ENGAGE WITH HAND AND HAND HAS TO BE KEPT ON THE WIPER CONTROL SWITCH SWITCHING IT ON AND OFF TO MOVE THE WIPER BLADES. WIPERS WOULD COME ON INTERMITTENTLY WHILE DRIVING. WIPERS WOULD ACT ERRATICALLY AND FAIL TO OPERATE PROPERLY 90% OF THE TIME. WIPERS SOMETIMES WOULD COME ON AFTER VEHICLE HAS WARMED UP. WIPERS CAN COME ON ANYTIME WHILE DRIVING. FAULTY HOOD/WEAK HYDRAULIC ARMS: THE HOOD CANNOT SAFELY STAY UP BECAUSE THE HYDRAULIC ARM SUPPORTS ARE TOO WEAK TO HOLD THE WEIGHT OF THE HOOD. THE HOOD SUPPORT DOES NOT LOCK INTO PLACE SO THAT THE HOOD WOULD STAY UP SAFELY. NO SAFETY BAR WAS INSTALLED ON THIS VEHICLE TO SAFELY HOLD UP/PROP UP THE HOOD IN CASE OF HYDRAULIC ARM/SUPPORT FAILURE. IF THE VEHICLE GETS BUMPED WHILE THE HOOD IS UP THE HOOD WOULD FALL AND CLOSE SHUT. BECAUSE THE HOOD WILL NOT STAY UP IT REQUIRES TWO PEOPLE WHEN CHECKING UNDER THE HOOD. ONE PERSON TO HOLD THE HOOD WHILE OTHER IS UNDER IT. EXTREME RUST & RUST THROUGH INTERIOR RUNNING BOARDS/STEP UP: BOTH DRIVER AND PASSENGER SIDE INTERIOR RUNNING BOARDS/STEP UP HAVE EXTREME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS.WHEN THE DRIVER OR PASSENGER SIDE DOORS ARE OPEN ALL RUST CAN BE SEEN.SOME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS IS VISIBLE FROM THE EXTERIOR EVEN WHEN DRIVER OR PASSENGER SIDE DOORS ARE CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442551January 5, 2012
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND THE WINDSHIELD WIPERS FAILED TO OPERATE DURING ACTIVATION. THE WINDSHIELD WIPERS WOULD OPERATE WHENEVER THE WINDSHIELD WASHER CONTROL DEVICE WAS ENGAGED. ALSO, THE WINDSHIELD WIPERS OPERATED WHEN MANUALLY TURNING THE CONTROL LEVER. ON NUMEROUS OCCASIONS, THE WINDSHIELD WIPERS ACTIVATED WHILE IN THE OFF MODE. IN ADDITION, THE HOOD SUPPORT ARM WOULD NOT REMAIN IN AN UPWARD POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. UPDATED 02/22/12*LJ THE CONSUMER STATED THE WIPERS WOULD ACTIVATE, WHEN THE DEFROSTER WAS ON. UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435247November 11, 2011
STRUCTURE:BODY:DOOR
I HAVE A 1999 FOR EXPLORER SPORT (2 DOOR) AND IN FEBRUARY OF 2011 THE DOOR ON THE PASSENGER SIDE LOCKED AND AS NOT BEEN ABLE TO BE OPEN SINCE THEN. I CALLED FORD MOTOR COMPANY ABOUT IT, THINKING THAT IT WOULD BE A SAFETY CONCERN IF IN A WRECK AND A PASSENGER COULD OPEN THE PASSENGER DOOR. WAS TOLD NOT A SAFETY CONCERN AND TO GET IT FIX I WOULD HAVE TO PAY FOR IT. I DON'T UNDERSTAND HOW A COMPANY CAN THINK THAT A DOOR ON A VEHICLE NOT OPENING IS NOT A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406060June 13, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SPORADICALLY OPERATE WITHOUT ACTIVATION AND WHEN ACTIVATED, WOULD NOT OPERATE AT ALL. THE FAILURE PROGRESSED UNTIL THE WIPERS WERE COMPLETELY INOPERABLE. THE CONTACT'S PERSONAL MECHANIC INSPECTED VEHICLE AND ADVISED THAT THE CLOCK SPRING HAD FAILED AND WAS CAUSING THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404515June 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM,FAILURE AND SLIPING,OF MY FORD EXPLORER 1999... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400894May 14, 2011
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL BRACKET FALLS RIGHT OFF OF FIREWALL WHICH THEN THE VEHICLE LOOSES ALL ACCELERATION CAPABILITIES. ONLY THREE SPOT WELDS HOLD THIS BRACKET ONTO THE FIREWALL. THE SPOT WELDS SEEM INSUFFICIENT TO HOLD THE BRACKET ONTO THE FIREWALL. SOME WELDER EXPERTS STATE ON AUTO FORUMS THAT THE SPOT WELDS ARE NON-CONFORMING REGARDING THE REQUIRED DIAMETER OF A GOOD WELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399524May 9, 2011
VISIBILITY
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE WINDSHIELD WIPERS BEGAN TO OPERATE INVOLUNTARILY TWO OR THREE TIMES. DURING THE FAILURES, SMOKE WOULD BEGIN TO RISE FROM THE TOP OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER WOULD ONLY DIAGNOSE THE FAILURE AT THE OWNER'S EXPENSE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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