Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10079928June 23, 2004
VISIBILITY, STRUCTURE:BODY:DOOR
VARIOUS PROBLEMS WITH 2000 FORD EXPLORER. *MR THE CONSUMER EXPERIENCED PROBLEM WITH THE WIPER MOTOR AND THE POWER WINDOW/DOOR ASSEMBLY WHICH SQUEALED AND RATTLED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079409June 17, 2004
SEAT BELTS:REAR/OTHER, EXTERIOR LIGHTING:TAIL LIGHTS
THE SECOND ROW SEAT BELTS WILL NOT UNLOCK ONCE BUCKLE IS LATCHED. ALSO,THE TAIL LIGHT LENSES CONTINUED TO FILL WITH WATER, CAUSING THE BULBS TO EXPLODE. DEALER WILL NOT REPAIR THE SEAT BELTS OR THE TAIL LIGHTS WITHOUT THE CONSUMER PAYING FOR THE PARTS OR LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079283June 15, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING 45 MPH, A LOUD BANGING NOISE WAS HEARD FROM REAR. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. THE WINCH CABLE WIRE SHEARED OFF AND CAUSED THE SPARE TIRE TO FALL OFF AND BOUNCED UNDERNEATH THE VEHICLE. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NO LONGER UNDER WARRANTY. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063588June 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LATCH/LOCKING ASSEMBLY STOPPED FUNCTIONING. CONSUMER WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE OR INSIDE. DEALERSHIP REPLACED THE ENTIRE LOCKING ASSEMBLY, AND INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE TRUCKS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075060June 9, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ON THE EVENING OF JUNE 7, 2004, AS I WAS DRIVING ON 85S, MY CAR BEGAN SHAKING VIOLENTLY. AS I WAS TRYING TO GET OUT OF THE WAY OF THE TRAFFIC, THERE WAS A HUGE BOOM FROM MY VEHICLE AND THE CAR STOPPED. INITIALLY, ALL OF THE SERVICE PEOPLE AROUND THOUGHT THAT IT WAS MY TRANSMISSION THAT FELL OUT. I HAD THE CAR TOWED TO MY MECHANIC WHO LATER CONFIRMED THAT IT WAS MY TRANSFER CASE THAT HAD FALLEN FROM THE BOTTOM OF THE CAR. THERE WAS ABSOLUTELY NO PRIOR WARNINGS (NO SERVICE LIGHTS APPEARED IN THE VEHICLE) OF THIS HAPPENING OTHER THAN A SLIGHT SHAKING IN THE CAR A DAY OR TWO BEFORE. MY MECHANIC IS IN THE PROCESS OF CREATING AN ESTIMATE FOR THIS WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074420May 28, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN ENGAGING THE 4 - WHEEL DRIVE LOW THE VEHICLE LOCKED UP WITHOUT WARNING. AS A RESULT, THE STEERING BECOMES INOPERATIVE. THE CAUSE HAS YET TO BE DETERMINED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074126May 21, 2004
ELECTRICAL SYSTEM
CONSUMER LOST POWER TO WINDSHIELD WIPERS, WINDOWS, AND INTERIOR LIGHTING. *LA THE CONSUMER INDICATED THAT EVERY TWO WEEKS THE VEHICLE LOSES POWER TO THE WIPERS, POWER WINDOWS AND INTERIOR LIGHTING. WHILE DRIVING DURING A THUNDERSTORM, THE VEHICLES WIPERS DID NOT FUNCTION WHICH ALMOST CAUSED AN ACCIDENT. . THE CONSUMER SEARCHED THE NHTSA WEBSITE AND FOUND A RECALL (00V072000) CONCERNING AN IDENTICAL ISSUE WITH A MODULE (GEM) WHICH CONTROLS THE WIPERS, WINDOWS, ETC. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072740May 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
MY 2 YEAR OLD SON WAS STANDING ON THE SEAT AND WAS ABLE TO PULL THE VEHICLE OUT OF PARK AND INTO DRIVE. THE CAR WAS NOT RUNNING, THE KEY WAS NOT ON. THE VEHICLE ROLLED DOWN A HILL AND UPON STRIKING ANOTHER VEHICLE, MY SON FELL OUT. THERE IS SIGNIFICANT BODY DAMAGE TO THE VEHICLE, ONLY MINOR INJURIES TO MY SON. I WAS STANDING NEXT TO THE OPEN PASSENGER DOOR WHEN IT HAPPENED. I HAVE BEEN TOLD THAT THIS IT IS NOT POSSIBLE FOR THE VEHICLE TO BE TAKEN FROM PARK TO DRIVE WITHOUT THE BRAKE ON (THE VEHICLE IS EQUIPED WITH THIS SAFETY DEVICE). NO REPAIRS HAVE YET BEEN DONE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10068627April 21, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT IN CASE OF AN EMERGENCY OCCUPANTS WILL BE TRAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067397April 19, 2004
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND STAYED ON FOR THE REMINDER OF THE TIME THAT VEHICLE WAS RUNNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066246April 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT ROTORS HAD SEVERE RUST/CORROSION ON THE INNER SURFACE. VEHICLE HAS 56,000 MILES ON IT AND WAS DUE FOR THE FIRST PAD REPLACEMENT. ROTORS REQUIRED REPLACEMENT DUE TO THE DEPTH OF RUST DAMAGE. RUST WAS NOT VISIBLE ON THE OUTSIDE SURFACE. I WAS NOT AWARE OF THE SITUATION OR THE CHANGE IN BRAKING DISTANCES UNTIL THE NEW ROTORS WERE INSTALLED. THE NEW BRAKING CONDITIONS IS NOTICABLY IMPROVED. I HAVE POSSESSION OF BOTH ROTORS AND PADS THAT WERE REPLACED. REPAIR WAS PERFORMED AT A LOCAL FORD DEALERSHIP. THIS VEHICLE HAS BEEN CONTINUALLY DRIVEN AND THE RUST/CORROSION IS NOT TYPICAL BUILDUP FROM A LACK OF OPERATION OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065653April 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE 27TH OF MARCH IN 2004, MY 2000 FORD EXPLORER TRANSMISSION WENT OUT IN CHICAGO. THE VEHICLE MALFUNCTIONED WHILE STOPPED AT A STOP LIGHT. THE CAR THEN WOULD NOT MOVE. THE VEHICLE DOES HAVE 59,000 MILES ON IT. WHEN I MOVED THE VEHICLE BACK TO MY HOMETOWN VIA MY OWN HAULING CAPABILITES, THE DEALERSHIP WHERE THE CAR HAS BEEN SERVICED SINCE THE TIME OF PURCHASE, REFUSED TO HELP ME WITH ANY REPAIRS EVEN THOUGH IT HAD BEEN IN THEIR SHOP ONLY FIVE DAYS BEFORE THE TRANSMISSION WENT OUT. WHEN I ASKED THEM WHAT THEY SUGGESTED, THEY INFORMED ME THAT I NEEDED TO CONTACT FORD MYSELF AND START TALKING WITH THEM. AFTER TALKING WITH FORD SEVERAL TIMES I REALIZED TAHT I WAS NO WHERE. THEY REFUSED TO HELP AND DID ABSOLUTELY NOTHING TO MAKE ME SATISFIED. I HAVE RECEIVED NO ASSISTANCE WHATSO EVER FROM THEM. IA M PERSOANLLY AWARE THAT OTHER CAR COMPANIES TAKE CARE OF SITUATIONS LIKE THIS FOR THEIR CONSUMERS. I HOPE THAT BY SUBMITTING THIS, FORD WILL BE REQUIRED TO RECALL A PRODUCT THAT THEY KNOW TO BE DEFECTIVE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063043April 1, 2004
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING, THE CONSUMER ACTIVATED THE SPEED CONTROL AND THE VEHICLE ACCELERATED, AND THE ENGINE KEPT SURGING. THE DRIVER COULD NOT STOP THE VEHICLE. THE DRIVER EVENTUALLY HAD TO TURN OFF THE IGNITION, AND THE VEHICLE GRADUALLY CAME TO A STOP. *AK RECALL#03V280000 WAS PERFORMED ON THE VEHICLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058033April 1, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING 65 MPH CRUISE CONTROL ENGAGED WITHOUT WARNING, AND VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHIFTED TO NEUTRAL TO DECELERATE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064161March 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE RIGHT FRONT BRAKE DISC CORRODED AND CRACKED CAUSING MY FRONT BRAKES TO LOCK UP. I HAD TO REPLACE BOTH FRONT BRAKE DICS ROTORS AND BRAKE PADS AND OVERHAUL THE RIGHT FRONT BRAKE CALIPER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065135March 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOORS WILL NOT OPEN FROM THE INSIDE, EVEN IF THE CHILD PROOF LOCKS ARE OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065024March 26, 2004
AIR BAGS
INTERMITTENTLY AIR BAG LIGHT APPEARED ON THE DASHBOARD WHILE DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACE THE STEERING WHEEL, AND THE SAFETY HARNESS. HOWEVER, PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063609March 22, 2004
AIR BAGS:FRONTAL
MY SON WAS DRIVING OUR 2000 FORD EXPLORER AND ACCIDENTALLY STRUCK A TELEPHONE POLE NEAR THE CENTER OF THE FRONT BUMPER. NEITHER THE DRIVER SIDE NOR THE PASSENGER SIDE AIR BAG DEPLOYED ON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10063423March 18, 2004
AIR BAGS
WHEN DRIVING AT AN UNDETERMINED SPEED AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER HAD INFORMED THE DEALER ABOUT THIS ISSUE. HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063513March 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING GEARS VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED DUE TO WORN-OUT PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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