Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10873567June 10, 2016
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS WITH THE DRIVER SIDE TURN SIGNAL ENGAGED, A PUFF OF SMOKE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 186,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870925May 26, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE ELECTRICAL ON MY VEHICLE IS BAD. MY RADIO LIGHTS FLASH, NONE OF MY DOORS OPEN FROM TE INSIDE AND ONLY ROLL DOWN WINDOWS FROM DIVER SWITCTH; GAS GAYGE ONLY READS EMPRY ALTHOUGH I J UST PUT 30 DOLLARS IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839815March 4, 2016
UNKNOWN OR OTHER
ALL THE DOORS I HAVE BEEN HAVING PROBLEMS WITH, I HAD TO REPLACE THE FRONT DOOR KNOBS HOWEVER I KEEP HAVING PROBLEMS WITH DOOR NOT OPENING FROM THE INSIDE OR OUTSIDE. MY TWO BACK DOORS DO NOT OPEN INSIDE OR OUTSIDE AT ALL. SOMETIMES IT WORKS BUT THE MAJORITY OF THE TIME IT DOES NOT AND RIGHT NOW IT DOES NOT OPEN AT ALL. IF THERE IS AN ACCIDENT HOW ARE WE SUPPOSE TO GET OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817050December 30, 2015
SEATS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT PREMATURELY DETERIORATED AND THAT THERE WAS AN INTERNAL FRACTURE CAUSING THE SEAT TO BE STRUCTURALLY UNSTABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780748October 8, 2015
AIR BAGS
OUR AIR BAG LIGHT WENT TOTALLY OUT AND THEN THEIRS A BEEPING SOUND AND WHEN WE WENT TO GET CAR INSPECTED, IT FAILED INSPECTION AS THE AIRBAG LIGHT DIDNT COME ON WHEN THE VEHICLE IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777956September 27, 2015
ELECTRICAL SYSTEM
STARTED DRIVING DOWN THE STREET AND NOTICED HEAVY SMOKE COMING FROM HAZORD SWITCH, STOPPED TO CHECK ONCE TRUCK WAS TURNED OFF SMOKE STOPPED STARTED TRUCK UP AGAIN AND WENT ON MY WAY SEVREL MILES FROM HOME SMOKE STARTED AGAIN, COULD NOT LOSE ANY MORE TIME SO I KEPT ON GOING WATCHING FOR ANY FIRE OR SPARKS. MADE IT TO WORK, AT END OF DAY GOT HOME WITH NO ISSUES, MY WIFE DROVE THE TRUCK ( EXPLORER ) LATER THAT EVNING AND SHE ALSO NOTICE SMOKE, WITH IN A FEW DAYS AFTER THIS HAPPEND I NOTICED IT AGIAN AND SOME OF THE DASH LIGHTS STARTED FLIKERING, THE ISSUE OF SMOKE HAS BEEN AN ON GOING THING BUT HAVE NOT SEEN ANY FIRE SO I KEEP DRIVING IT AND LET MY WIFE DRIVE THE NEW CAR FOR HER SAFTY, MY CONSERNS ARE, THE WINDSHIELD WASHER FLUID FOR FRON WINDOW STOPPED WORKING FROM THE FIRST SMOKEING ISSUE AND THEN DASH LIGHTS STARTED SHOTLY AFTER AND NOW I DO NOT KNOW IF THE AIR BAG IS STILL WORKING AND THAT SEEMS TO BE A SAFTY ISSUE TO ME, I NEVER HAD ANY ISSUES WITH THIS TRUCK UNTIL AFTER THE SMOKE FROM THE STEERING COLUM, AFTER THAT I AM HAVE NUTHING BUT ELICTICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734699July 17, 2015
TIRES
TL* THE CONTACT OWNS A 1999 FORD EXPLORER EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES, SIZE: P235/75/R15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A TIRE SHOP, WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694204March 13, 2015
SERVICE BRAKES
BRAKE LINE BROKE AND CAUSED ACCIDENT. NO WARNING AND I'VE NEVER HAD AN ISSUE WITH BRAKES BEFORE VERY FRUSTRATED AND A SCARY SITUATION SOMEONE COULD HAVE BEEN KILLED . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10661588December 2, 2014
FUEL/PROPULSION SYSTEM
WHILE DRIVING 60 MILES AN HOUR DURING RUSH HOUR THE GAS PEDAL DISAPPEARED. THE BRACKET THAT ATTACHES TO THE FIREWALL BECAME SEPARATED AND I LOST ALL ABILITY TO ACCELERATE. I WAS ABLE SOMEHOW TO GET ACROSS 2 LANES OF TRAFFIC AND PARK ON THE SHOULDER OF A MAJOR INTERSTATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654782November 13, 2014
AIR BAGS
TL* THE CONTACT OWNED A 1999 FORD EXPLORER. WHILE DRIVING 7 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO NECK, THE BACK, AND HEAD. THE PASSENGER SUSTAINED BACK INJURIES. THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10648559October 18, 2014
AIR BAGS
THIS WAS DOING IT WHEN I BOUGHT IT THE SRS LIGHT KEEPS FLASHING AND BUZZING WHY IS IT DOING THIS REPLACE THE BULB THE BUZZING STOPS BUT LIGHT IS STILL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648215October 16, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644812October 15, 2014
STRUCTURE
DOORS WILL NOT OPEN HAVE TO CLIMB OUT OF CAR WINDOW ON GROWING PROBLEM FIRST PASSENGER SIDE KNOW DRIVER SIDE A LOT OF EMBARRASSING MOMENTS TRYING TO GET OUT OF CAR AT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643968October 10, 2014
POWER TRAIN
I ALMOST TURNED ON A ONE WAY STREET AND NEEDED TO BACK UP SO I PUT IT IN REVERSE AND SOMETHING GAVE AND MY SON AND I WERE STUCK WITH CARS COMING AT US . WE HAD TO PUSH THE CAR BACK IN HEAVY TRAFFIC . SO WHEN I GOT HOME AND TROUBLESHOOT THE PROBLEM I SEE ALOT OF THE SAME PROBLEM WITH THE TRANSMISSION. I BELIEVE THIS FORD EXPLORER TRANSMISSION IS A DEFECT AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620818August 8, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO OBSERVED A FUEL LEAK UNDER THE VEHICLE. THE FAILURE OCCURRED FREQUENTLY AS SHE REFUELED THE VEHICLE DAILY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617979July 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE WIRING HARNESS NEEDED TO BE REPLACED HOWEVER, THE WIRING HARNESS WAS NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592817May 20, 2014
ENGINE, STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS AT WORK ON FRIDAY AFTERNOON, 5/16 AND RECEIVED A VOICEMAIL AT 3:50PM FROM THE FIRE MARSHALL STATING MY 1999 FORD EXPLORER XLT BURNED IN MY DRIVEWAY AND WAS TOTALED. I HAD NOT DRIVEN THE EXPLORER SINCE APPROXIMATELY 7PM THE NIGHT BEFORE AND HAD TAKEN MY OTHER CAR TO WORK. THE EXPLORER WAS JUST SITTING IN THE DRIVEWAY, OUTSIDE THE GARAGE AND STARTED BURNING. A NEIGHBOR 2 HOUSES OVER SMELLED THE SMOKE AND SAW THE FLAMES AND CALLED THE FIRE DEPARTMENT. THE FIRE MARSHALL STATED HE HAD SEEN THIS TYPE OF FIRE BEFORE DUE TO THE FORD CRUISE CONTROL RECALL PROBLEMS, BASED ON THE BURN PATTERN. I WAS NOT THE ORIGINAL OWNER AND BOUGHT IT ABOUT 8 YEARS AGO AND HAVE NEVER RECEIVED ANY KIND OF RECALL NOTICE. I AM EXTREMELY UPSET THAT THIS KIND OF THING COULD HAPPEN AND DID HAPPEN - THE MORE I READ ABOUT THE AMOUNT OF PEOPLE IT'S HAPPENED TO THE MORE UPSET I GET, I'VE HAD NIGHTMARES SINCE FRIDAY SINCE MY HOUSE WOULD HAVE BURNED IF I HAD PARKED IT 1 FOOT CLOSER TO THE GARAGE -- WHICH I USUALLY DO, I HAD PLANNED TO GIVE IT TO MY STEPSON ON SATURDAY WHO WAS COMING TO VISIT FROM NY AND IT WOULD HAVE BEEN HIS FIRST CAR -- MY FIANCE' IS STRESSED OUT AND UPSET BEYOND WORDS I CAN WRITE HERE. NO EXCUSE FORD...SHAME ON YOU!!!!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10553116November 20, 2013
POWER TRAIN, ENGINE
JUST LIKE COUNTLESS OTHER FORD EXPLORER OWNERS I AM EXPERIENCING OVERDRIVE MALFUNCTION AND SLIPPING BETWEEN 2ND AND 3RD GEAR. IT SEEMS THAT ALL YEARS OF EXPLORERS ARE AFFECTED BY THIS FLAW. THERE ARE NUMEROUS STORIES OF SERVICE ADVISERS AT DEALERSHIPS ADMITTING THERE IS A DESIGN FLAW WITH THESE TRANSMISSIONS. THERE NUMEROUS INCIDENTS OF PEOPLE PAYING $3000 TO HAVE THE TRANSMISSION REBUILT, ONLY YTO HAVE IT RECUR DAYS, WEEKS, MONTHS LATER. EVERYONE OF US HAS THE SAME EXACT SYMPTOMS AS WELL AS THE COMPLETELY RANDOM ONSET OF THE ISSUE. FORD NEEDS TO RECALL THESE CARS AND DO RIGHT BY THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547831October 14, 2013
POWER TRAIN
WENT TO BACK OUT OF MY DRIVEWAY AND NOTHING. I CAN GO INTO DRIVE BUT I AM RUNNING AT 3000-4000 RPM WHILE DOING 20-30MPH. SEEN THE OTHER THOUSANDS OF FORD EXPLORER OWNERS WITH THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533746August 5, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1999 FORD EXPLORER EQUIPPED WITH GOOD YEAR WRANGLER TIRES, TIRE SIZE 235-75-R15. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER'S SIDE TIRE EXPLODED DUE TO TREAD SEPARATION. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND ENTERED INTO ONCOMING TRAFFIC, CRASHING INTO A CONCRETE BARRIER. THE CONTACT SUFFERED INJURIES TO THE WRIST, LOWER BACK, AND NECK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE OF THE VEHICLE WAS 180,000. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE OF THE TIRE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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