Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10106457January 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 12-27-04 OUR 2000 FORD EXPLORER STARTED TO SHIFT POORLY AND THE OVER DRIVE LIGHT STAYED ON, THE LIGHT SHOWS THE CAR WILL NOT GO INTO OVER-DRIVE. I TOOK THE EXPLORER TO THE REPAIR SHOP AND WAS TOLD THE TRANS. HAD A CRACK IN THE DRUM IN THE VALVE BODY OF THE TRANS. VEHICLE WAS REPAIRED COST 2229.62 VEHICLE ONLY HAS 56,000 MILES. I LOOKED ON THE NET AND FOUND MANY COMPLAINTS WITH THE SAME PROBLEM TWO PEOPLE SAID IT OCCURRED TWICE SAME PROBLEM. TO ME IT SOUNDS LIKE A MAJOR PROBLEM WITH THE 2000 EXPLORER MY WIFE DRIVES THIS VEHICLE VERY CAREFULLY NEVER DOING ANYTHING BUT GOING TO WORK OR GOING GROCERY SHOPPING. I AM VERY MAD I THINK FORD IS MAKING A LOT OF JUNK THIS TRANNY FOR ONE. MAYBE FORD SHOULD HAVE A RECALL ON THIS TRANNY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109749January 14, 2005
AIR BAGS
WHEN THE VEHICLE WAS STARTED THE AIR BAG LIGHT ILLUMINATED ON THE DASH AND REMAINED ON UNTIL THE ENGINE WAS SHUT OFF. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106307January 14, 2005
TIRES
DRIVING ON AN INTERSTATE HIGHWAY IN LOUISIANA, DRIVING ABOUT 55 MPH, CHANGED LANES AND HAD BLOWOUT ON THE DRIVER REAR TIRE. I WAS DRIVING A FORD EXPLORER. THE BLOWOUT LOOKED TO HAVE BEEN CAUSED ON THE SIDEWALL, AT A POINT WHERE THE SIDEWALL MEETS THE STEEL BELTS ON THE DRIVING SURFACE OF THE TIRE. THERE ARE NO OBVIOUS ROAD DAMAGE TO THE TIRE. THE LOCAL GOODYEAR REP SAID THAT THEY HAVE NO RECALL ON THE TIRE AND THEY HAVE NEVER SEEN THIS DAMAGE BEFORE AND WOULD NOT WARRANTY THE TIRE. THE ORIGINAL TIRES WERE FIRESTONE, BUT WERE CHANGED OUT BY THE FORD COMPANY TO GOODYEAR BECAUSE OF THE FIRESTONE RECALL. THE TIRES HAD ABOUT 29,000 MILES ON THEM AND THE AIR PRESSURE WAS CHECKED 2 DAYS BEFORE DURING AN OIL CHANGE. THE TIRE IS GOODYEAR, WRANGLER RT/S M+S P235/75R15 SER# 274220-GRF-70MMWVS IT ALSO HAS THE NUMBERS E13 0293095 STAMPED ON THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104921January 2, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FRONT SEAT HEATER BURNED PADDING MATERIAL AND LEATHER SEAT LINER. THE BURN HOLE WAS 2" IN LENGTH AND ABOUT 1/2" DEEP INTO THE CUSHION PADDING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105608January 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER ON 2000 FORD EXPLORER HAS BEEN REPLACED THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104693December 29, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL, TIRES, ENGINE AND ENGINE COOLING:ENGINE
PURCHASED FORD EXPLORER 2000 IN SEPT OF 04. FIRST THE CRUISE WENT OUT. FRONT TIRES LOOSES AIR ABOUT ONCE A WEEK HAVE TO FILL. STARTS HARD AND WILL NOT IDOL IN MORNINGS SPECIALLY WHEN COLD OUT SIDE. CHECK ENGINE LIGHT HAS BEEN ON TWICE, PURCHASED AT SEELYE WRIGHT KIA IN KALAMAZOO MI. CANNOT GET DEALER TO FIX VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105494December 29, 2004
AIR BAGS:SIDE/WINDOW
NHTSA CAMPAIGN 00V179000; FORD ISSUED AN AIR BAG RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, HOWEVER THE AIR BAG LIGHT ILLUMINATED. THE VIN IS OUTSIDE THE REMEDY SCOPE. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105322December 27, 2004
AIR BAGS
CONSUMER WAS DRIVING AT APPROXIMATELY 60 MPH AND THE AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO ACCIDENT. VEHICLE DID NOT MAKE CONTACT WITH ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105140December 21, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END CRASH AT 10 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED BY CONSUMER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10104232December 21, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, VISIBILITY:REAR WINDOW WIPER/WASHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FOR APPROXIMATELY TWO WEEKS PRIOR TO DECEMBER 5TH, 2004, THE HEAT ELEMENT IN MY 2000 FORD EXPLORER DRIVER SEAT WOULD BECOME PAINFULLY HOT UNDER THE LEFT LEG NEAR THE TORSO TO THE POINT WHERE IT NEEDED TO BE MANUALLY TURNED OFF EACH TIME. IT WAS TURNED OFF AS IT BECAME PAINFUL, AND WE WERE CONCERNED WE WOULD BECOME BURNED AND WOULD THE SEAT CATCH ON FIRE. MY OTHER CONCERN FOR THIS IS SOMEONE, SUCH AS A DIABETIC, WITH NEUROPATHY WOULDN'T FEEL THE INTENSITY OF THE HEAT AND BECOME BURNED. 2) APPROX 2 WEEKS AFTER THE INITIAL EVENT THE SEAT LIGHT WILL COME ON BUT NO HEAT IS PRODUCED. WHY DID IT TAKE 2 WEEKS FOR THE ELEMENT (ASSUMED) TO BURN OUT? 3) THE CAR IS SCHEDULED TO GO TO AN INDEPENDANT MECHANIC AS I DO NOT TRUST FORD TO DO THE RIGHT THING. THE DEALER IS NOT CONCERNED THAT MY DRIVER AIRBAG LIGHT GOES ON AND OFF AT WILL FOR DAYS OR WEEKS AT A TIME. THEY RECALLED THE 98 AND 99 MODELS FOR A TENSIONER PULLEY PROBLEM AND ISSUED A SERVICE BULLETIN FOR THE '00 BUT THE DEALER WANTS TO CHARGE $500 FOR THE REPAIR......MOST DEFECTS I TOOK IN FOR WARRANTY REPAIR REMAIN UNFIXED, (MOSTLY ELECTRICAL IN NATURE) INCLUDING A REAR WIPER THAT RARELY GOES ON, RADIO STATIONS AND CLOCK DISPLAY THAT OCCASIONALLY CAN BE SEEN AND A REAR PASSENGER DOOR HANDLE THAT AFTER 5 ATTEMPTS (FORD WENT AGAINST THEIR ENGINEER RECOMMENDATIONS TO DO A RECALL) WILL UNLOCK WITH POWER LOCK BUT THE UNSUSPECTING OR IN A HURRY WILL JUST ABOUT RIP A HAND OFF TO GET IT OPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100881December 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 53,000 MILES, THE TRUCK'S TRANSMISSION BEGAN SLIPPING AND MISSING SHIFTS BETWEEN GEARS 2-3 AND 3-4. WE TOOK IT TO FORD FOR WARRANTY WORK, AND THEY REPLACED THE VALVE BODY. NOW AT 76,000 MILES, AND 15 MONTHS LATER, IT'S EXHIBITING THE SAME SYMPTOMS, ONLY WORSE. FORD REFUSES TO FIX IT BECAUSE IT'S OUT OF WARRANTY, AND THEY REFUSE TO RECOGNIZE THAT IT'S A COMMON PROBLEM IN FORD TRUCKS WITH THE 5R55E TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101728November 29, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PLACING THE VEHICLE IN REVERSE IT WILL NOT MOVE. CONSUMER HAS TO FLOOR THE ACCELERATOR ALL THE WAY DOWN BEFORE IT WILL MOVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098909November 15, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SEATS:FRONT ASSEMBLY:RECLINER, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
1) INADEQUATE DRIVER'S SEAT LATCH - DRIVER CANNOT POSITION SEAT BACK PROPERLY; 2) RUNNING BOARDS RUSTING WITHOUT CAUSE; 3) ROOF RACK PEELING WITHOUT CAUSE, AND NOTHING HAS BEEN DONE TO CORRECT THESE PROBLEMS; FORD DEALERSHIPS CANNOT EXPLAIN WHY THE RUNNING BOARD IS RUSTING OR THE REASON FOR THE ROOF RACK PEELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098461November 8, 2004
VEHICLE SPEED CONTROL:CABLES
CRUISE CONTROL STICKS AND CONTINUES TO INCREASE IN SPEED. APPLICATION OF BRAKE, PRESSING COAST OR OFF SWITCH DOES NOT RELEASE OR STOP CAR FROM ACCELERATING. ONLY WAT TO STOP RUNAWAY ACCELERATION IS TO SHUT OFF IGNITION. THIS PROBLEM OCCURRD THREE TIMES OCTOBER 3RD, 16TH AND 25TH. THE DEFECTIVE CABLE WAS PART OF A FORD PROGRAM AND WAS REPLACED SEPTEMBER 5, 2003 AND FAILED AFTER THIRTEEN MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098352November 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
9 MONTHS OF SERVICE VISITS FOR THE CHECK ENGINE LIGHT COMING ON WITH NO APPARANT CAUSE EXCEPT ONCE; CAR WOULD RIDE ROUGH AND SOMETIMES FELT LIKE IT WOULD STALL; TWO CRACKED ENGINES WOUDL CAUSED THE CAR TO NOT RUN IN THE MIDDLE OF A TRIP; HAD TO REBUILD THE CRACKED CYLINDER HEADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094213November 3, 2004
ENGINE AND ENGINE COOLING, STEERING:COLUMN
THE ENGINE HAS BEEN REPLACED TWICE, THE STEERING WHEEL STARTED TO SMOKE. THE DEALER STATED THAT THERE WAS A MECHANICAL DEFECT IN THE STEERING COLUMN. *JB THE KNOCKING WOULD ONLY OCCUR IN THE FALL AND WINTER MONTH'S. ON ONE OCCASION THE WHILE SITTING AT A RED LIGHT, SMOKE STARTED COMING FROM THE STEERING WHEEL. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097990October 29, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MY 2000 V8 FORD EXPLORER EXPERIENCED A SERIOUS AND SUDDEN LOSS OF STEERABILTY, WHICH LED TO LOSS OF CONTROL AND INABILITY TO TURN A CORNER - AND VEHICLE RAN ACROSS TRAFFIC INTO FIELD ON OTHER SIDE OF ROADWAY. THE POWER STEERING HOSE IN THE ENGINE COMPARTMENT BECAME UNFASTENED DUE TO EVERYDAY VIBRATION, AND MOVED INTO A POSITION WHERE IT WAS RUBBING AGAINST ONE OF THE BELT PULLEYS (THE ONE NEAREST THE POWER STEERING FLUID RESERVOIR). THIS CAUSED THE POWER STEERING HOSE TO RUPTURE, WITH IMMEDIATE LOSS OF POWER STEERING. I FEEL FORTUNATE TO HAVE MY WIFE STILL ALIVE AFTER THIS EPISODE OF POOR DESIGN. IF NOT FOR A SMALL BREAK IN ONCOMING TRAFFIC, SHE MAY WELL HAVE BEEN KILLED WHILE ATTEMPTING TO COMPLETE A RIGHT TURN AT AN INTERSECTION. SINCE THIS OCCURRED TODAY, I HAVE NOT YET HAD THE VEHICLE REPAIRED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10096247October 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
1) DRIVING THE VEHICLE NORMALLY IN EVERYDAY CONDITIONS. 2) THE VEHICLE DID NOT IDLE WHEN THE GAS PEDAL WAS RELEASED, THE ENGINE DIED OUT LOSING ALL POWER, MAKING IT DIFFICULT TO STOP. 3) THE IDLE AIR CONTROL VALVE AND GASKET WAS REPLACED, PART # YU3Z-9F715-AA, OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097230October 20, 2004
TIRES:TREAD/BELT
WHILE DRIVING 55 MPH, THE TIRE TREAD SEPARATED. THIS CAUSED A ROLL OVER. THE VEHICLE WAS TOWED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095673October 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED EXPLORER XLT WITH AUTOMATIC TRANSMISSION. REPEATED PROBLEMS HOLDING GEARS, LACK OF POWER. TWICE WAS BROUGHT TO DEALER FOR DIAGNOSTICS, WHICH WERE INCONCLUSIVE. PROBLEM CONTINUED AND EVENTUALLY TRANSMISSION WAS REPLACED BY DEALER. NO PROBLEMS FOR FIRST EIGHT MONTHS WITH THE NEW TRANSMISSION, BUT NOW WHEN TRAVELLING AT HIGH SPEEDS, THE OVERDRIVE DIS-ENGAGES CAUSING A LOSS OF POWER. UPON RE-START OF CAR, PROBLEM SUBSIDES. THE CAR WAS EXAMINED AT THE DEALER TWO MORE TIMES, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE AND NO WORK HAS BEEN DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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