Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10147902January 17, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIR BAG LIGHT ON THE DASHBOARD HAS ILLUMINATED. THE LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER WAS CONTACTED BY PHONE AND OFFERED TO INSPECT THE VEHICLE, BUT THE CONTACT DECLINED. *NM THE CONTACT CALLED THE DEALER, AND HE WANTED TO CHARGE THE CONTACT FOR 2 HOURS OF LABOR TO LOOK AT THE VEHICLE. THE CONTACT FELT FORD SHOULD PAY FOR TWO HOURS TO HAVE VEHICLE INSPECTED. THE CONTACT DID NOT HAVE $200 TO HAVE IT FIXED FOR A SAFETY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146037December 25, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON STARTING THE ENGINE ON MY FORD EXPLORER, AN ALARM SOUNDED AND STATED A LIGHT MALFUNCTION. I CHECKED ALL THE LIGHTS AND THEY WERE OK. LATER, I WAS STOPPED AT AN INTERSECTION WITH MY LEFT TURN SIGNAL ON AND THE BRAKES APPLIED. I THEN NOTICED A PUFF OF SMOKE RISE FROM AROUND THE EMERGENCY LIGHT SWITCH FROM THE STEERING COLUMN. I THEN NOTED THAT THE TURN SIGNAL WAS NOT WORKING. THE SMOKE STOPPED WHEN I TURNED OFF THE TURN SIGNAL BUT WHEN I TURNED IT BACK ON, THERE WAS ANOTHER PUFF OF SMOKE FROM THE TOP OF THE STEERING COLUMB. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146481December 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1998 FORD EXPLORER BRAKES FAILED WHEN TRYING TO APPLY IN TRAFFIC. *TS THE CONSUMER WAS INFORMED THE BRAKE LINE WAS CORRODED. THE MECHANIC STATED THE BRAKE LINE WAS NOT MADE WITH THE PROPER MATERIALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145132December 13, 2005
EQUIPMENT
I OWN TWO FORDS; A 1999 RANGER XLT EXT. CAB AND A 1999 EXPLORER - EDDIE BAUER. BOTH ARE EQUIPPED WITH A CD/CASSETTE/AM-FM RADIO COMBINATION. THE DISPLAY LIGHTS ON BOTH RADIOS UNITS DO NOT WORK. THE INTERNET IS FULL OF OTHER OWNERS WITH THE SAME COMPLAINT. MY MECHANIC SAID IT WAS A MANUFACTURER DEFECT. I CALLED A FORD DEALER AND WAS TOLD THAT WHEN THESE UNITS WERE PRODUCED, THE DEFECT EXISTED. IT IS IN THE WAY THE WIRING WAS SOLDERED IN. WHY HAS THIS NOT BEEN RECALLED? FORD WILL FIX IT FOR 400.00!! THEY SHOULD HAVE NEVER SOLD THIS ITEM AS AN OPTION AND CERTAINLY SHOULD BE HELD ACCOUNTABLE. STRICT LIABILITY! THEY KNEW THE PROBLEM EXISTED YET CONTINUED TO INSTALL THESE DEFECTIVE UNITS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144951December 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THE FIRE STARTED IN THE BRAKE RESERVOIR. THE DRIVER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD BEFORE IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DEEMED A TOTAL LOSS. NO POLICE OR FIRE DEPARTMENT WAS CONTACTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10144828December 9, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE CONTACT STATED VEHICLE STALLED. ALTHOUGH THE ENGINE DIED IT EASILY RESTARTED. HE TOOK THE VEHICLE TO A DEALER. THE DEALER DISCOVERED THE PROBLEM WAS THE INTAKE MANIFOLD GASKET. THERE WAS A SPECIAL SERVICE CAMPAIGN # 01M112 THAT CONCERNED THE INTAKE MANIFOLD GASKET AND THE TIMING CHAIN. HOWEVER, DUE TO THE VEHICLE'S MILEAGE IT WAS NOT INCLUDED IN THE CAMPAIGN. NO REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144286November 29, 2005
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON ANY RECALL ON THE 19999 FORD EXPLORER XLT. *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142646November 14, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE FRONT SIDE PASSENGER DOOR WILL NOT UNLOCK OR OPEN AT ALL. THE DRIVER'S SIDE DOOR IS BEGINNING TO EXHIBIT THE SAME PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141883November 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BACKING UP ON LEVEL GROUND, AFTER HEARING A LOUD BANG, MY EXPLORER LOST REVERSE. CONTACTING A REPUTABLE TRANSMISSION SHOP, THEY TOLD ME MINE WILL BE THE 10TH EXPLORER TRANS THEY WILL BE REBUILDING THIS WEEK. THEY ALSO SAY TO NEVER TOW WITH THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141728November 4, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
EXPERIENCING WINDSHIELD WIPER PROBLEM.....WIPERS TURN ON WITHOUT ACTIVATING THE SWITCH, AND SOMETIMES I CAN'T TURN THEM ON WHEN ITS RAINING......A SAFETY PROBLEM. A MARCH 2000 RECALL #00V072000 DID NOT INCLUDE MY VIN # THEREFORE FORD WILL NOT PAY FOR THE REPAIR. NEW MULTIFUNCTION SWITCH INSTALLED BY DEALER AT MY EXPENSE. RECALL SHOULD BE EXPANDED TO INCLUDE MORE VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141796November 4, 2005
TIRES
DRIVING ON I-10 WHEN MY REAR DRIVER SIDE TIRE SEPARATED CAUSING MY SUV TO SERVE AND ALMOST LOSE CONTROL. IT CAUSED OVER $3,000 IN DAMAGE. LUCKILY NO OTHER VEHICLES WERE DAMAGED AND NO ONE WAS HURT. IT IS STILL IN THE PROCESS OF BEING REVIEWED BY THE TIRE COMPANY TO SEE IF IT WAS A MANUFACTURER'S ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140455October 21, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAVE A 99 FORD EXPLORER 4WD, EDDIE BAUER EDITION. FROM TIME TO TIME, THE THROTTLE WILL STICK , ESPECIALLY WHEN ITS COLD. I CAN'T REPLICATE THE STICK RELIABLY. WHEN IT STICKS, I HAVE TO PRESS EXTRA HARD ON THE THROTTLE, RESULTED BURST ACCELERATION THAT COULD CAUSE POTENTIAL ACCIDENT WITH THE VEHICLE IN FRONT OF ME. I HAVE TO BE EXTRA CAREFUL WHEN THAT HAPPEN WHEN DRIVING INTO MY GARAGE, WHICH I ALWAYS AFRAID THAT MY EXPLORER WOULD RUN INTO THE WALL. CONTACTED FORD DEALER TO SEE IF THERE'S ANY RECALL, THEY SAID THEY WANTED $99 FOR THE DIAGNOSTIC BUT NO GUARANTEE. FORD SAID THEY HAD SIMILAR CASE, BUT IT WAS ON OTHER MODELS AND NOT WILLING TO GO FURTHER UNLESS I PAY THE $99.95 DIAGNOSTIC FEE. LIKE I MENTIONED BEFORE, I CAN'T REPLICATE THE STICKING THROTTLE RELIABLY, THEREFORE THE $99 DIAGNOSTIC FEE WILL GO TO WASTE BECAUSE THE FORD DEALER WOULD SURE TELL ME THERE'S NO PROBLEM WITH THROTTLE. PLEASE LET ME/US (FORD EXPLORER DRIVER) KNOW IF YOU HAVE SIMILAR COMPLAINTS FILED IN YOUR DATABASE AND WHAT ACTIONS YOU ARE TAKING TO RESOLVE THIS ISSUE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140358October 20, 2005
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
I WAS DRIVING HOME FROM WORK AND A LOUD NOISE CAME FROM MY ENGINE I TOOK IT TO A SHOP TO LOOK AT IT AND THEY NEW WHAT IT WAS RIGHT AWAY IT WAS THE TIMING CHAIN TENSIONER AND THE OWNER OF THE SHOP TOLD ME THIS HAS BEEN A KNOWN PROBLEM WITH THE 4.0L ENGINES WITH THAT SAD WHY ISN'T THERE A RECALL ON THIS PART THEY MAKE REPLACEMENT KITS JUST FOR THIS PROBLEM AND THIS LEAD TO MORE DAMAGE TO MY TRUCK REPLACING THE CHAIN IN ALL IT'S COASTING ME ABOUT 800 DOLLARS SHOULD THIS BE A RECALL BECAUSE IF THE CHAIN WOULD HAVE BROKE THE MOTOR WOULD HAVE BENT THE RODS IN THE ENGINE AND WHO KNOWS WHAT COULD OF HAPPENED? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137206October 20, 2005
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, AIR BAGS, SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: NOTICED PROBLEMS WITH VEHICLE ON SEPTEMBER 1, 2002. THERE WAS AN ELECTRICAL PROBLEM BECAUSE THE LIGHT FOR THE AIR BAGS WAS ALWAYS ON. THE WINDSHIELD WIPERS TURNED ON AND OFF BY THEMSELVES. THIS HAPPENED SO OFTEN THAT IT COULD CAUSE AN ACCIDENT. TOOK VEHICLE TO THE MECHANIC FOR THE BRAKES BECAUSE THEY WERE MAKING NOISE, AND HAD TO PUMP THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. *AK THE DRIVER'S SIDE POWER DOOR LOCK DOES NOT LOCK. THE REAR PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140218October 19, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT: CONTACT OWNS A 1999 FORD EXPLORER. THE PLASTIC VENT INSIDE THE HEATER CONTROL ASSEMBLY BROKE. THIS PLASTIC VENT REGULATES WHERE THE AIR WILL CIRCULATE THROUGH OUT THE VEHICLE. ALSO, IT CONTROLS THE DEFROSTER/DEFOGGER SYSTEM. DURING THE WINTER MONTHS IT WOULD BE DIFFICULT TO SEE WITHOUT THE WINDSHIELD BEING DEFROSTED. THE SERVICE DEALER STATED THE ENTIRE ASSEMBLY WILL NEED TO BE REPLACED, BUT IT HAS NOT BEEN DETERMINED WHY THE COMPONENT BROKE. THE MANUFACTURER SAID THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND NOT DO ANYTHING. THE MANUFACTURER SAID THAT THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139239October 11, 2005
UNKNOWN OR OTHER
THE APPARATUS THAT HOLDS MY SPARE TIRE IN PLACE, BENEATH MY 1999 FORD EXPLORER SLS BROKE WHILE I WAS DRIVING. THIS CAUSED THE SPARE TIRE TO FALL OUT FROM UNDER MY SUV,ONTO THE ROAD. THANKFULLY, I WASN'T ON A BUSY 65 MPH HIGHWAY WHEN IT HAPPENED. OTHERWISE, A SERIOUS ACCIDENT INVOLVING VEHICLES BEHIND ME, COULD HAVE OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137923September 27, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT CALLED ABOUT THE CURRENT NHTSA INVESTIGATION DP05005 CONCERNING THE ENGINE AND ENGINE COOLING/THE SPARK PLUG. A SPARK PLUG WIRE BURNED AND IT MESSED UP THE EGR SENSOR. THIS OCCURRED ON SEPTEMBER 16, 2005 WHILE GOING OUT OF TOWN ,AND THEY NOTICED THE SPARK PLUG WIRE BURNED OUT AND BURNED A HOSE TO THE VACUUM HOSE AS WELL AS OTHER WIRES. THE VACUUM HOSE AND THE SPARK PLUG WERE REPLACED . THIS STILL DID NOT SOLVE THE PROBLEM. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND MECHANIC DETERMINED THAT THE EGR SENSOR WAS BAD ACCORDING TO THE DIAGNOSTIC TEST, AND THAT IT HAD TO BE REPLACED . ALSO, IT SHOWED A VACUUM LEAK AND ON THE UPPER INTAKE PLATINUM. THEY FOUND A BUNCH OF CRACKS IN IT. THE UPPER INTAKE PLATINUM HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137307September 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON 2/14/03, I WOKE UP SCREAMING THAT I SMELL SMOKE. MY FIANCE JUMPED UP, AND WE SCREAMED FOR EVERYONE TO GET OUT- BECAUSE THE HOUSE WAS ON FIRE. THE HOUSE BURNED DOWN WITH ME BREAKING BOTH ANKLES AND MY 2 OLDEST CHILDREN DYING. FOR TWO YEARS I NEVER KNEW WHAT HAPPENED. THE CAUSE WAS LEFT UNDETERMINED. THERE WERE SO MANY HOLES INTO WHAT HAPPENED THAT NIGHT. EVERYTHING WAS INVESTIGATED, EVEN THE STOVE. NOTHING LEADS TO THE FIRE, EXCEPT FOR THE 1999 FORD EXPLORE TRUCK THAT WAS PARKED IN THE GARAGE. NO ONE INSPECTED THE TRUCK BECAUSE THEY KNEW NOTHING ABOUT THE CRUISE CONTROL SWITCH RECALL. I FEEL THAT HAD WE KNOWN ABOUT THE FORD CRUISE CONTROL SWITCH, WE WOULDN'T HAVE PARKED THE CAR IN THE GARAGE. THESE VEHICLES NEED TO BE THOROUGHLY LOOKED INTO, BECAUSE THE PLACE OF ORIGIN WAS IN THE AREA OF THE GARAGE.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
2
#10137243September 21, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. THE VEHICLE WAS INSIDE OF THE CONTACT'S MOTHERS GARAGE THE NIGHT THAT MOTHER'S HOUSE CAUGHT ON FIRE. THE CAUSE OF THE FIRE WAS UNKNOWN, BUT IS STILL UNDER INVESTIGATION. THIS OCCURRED ON FEBRUARY 14, 2003. THE FIRE DEPARTMENT WAS CONTACTED BECAUSE THE HOUSE BURNED DOWN, AND WAS CURRENTLY DOING AN INVESTIGATION ON THE HOUSE. THE HOUSE INSURANCE COMPANY ALSO DID AN INVESTIGATION , BUT IT WAS LEFT UNDETERMINED. THE VEHICLE COMPLETELY BURNED. COULD NOT EVEN TELL WHAT COLOR THE VEHICLE WAS. THERE WHERE NO INDICATOR LIGHTS ON PRIOR TO THIS. THE CRUISE CONTROL WAS WORKING BEFORE THIS HAPPENED. THE VEHICLE HAD NOT BEEN DRIVING UNUSUALLY. THE VEHICLE HAD BEEN PARKED ABOUT THREE TO FOUR HOURS BEFORE IT CAUGHT ON FIRE. THERE WHERE TWO DEATHS IN THIS FIRE AND ONE PERSON INJURED. THE FIRE WAS REPORTED TO THE POLICE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS STARTED IN THE BACK PART OF THE HOUSE. IT HAS BEEN UNDETERMINED OF WHAT CAUSED THE FIRE. THE KITCHEN APPLIANCES WERE INSPECTED AND NOT FOUND TO BE THE CAUSE OF THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
2
#10135796September 8, 2005
SEATS:FRONT ASSEMBLY:RECLINER, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, INTERIOR LIGHTING
WE WERE FORCED TO TAKE THIS VEHICLE FROM HANSEL FORD IN SANTA ROSA WHEN THEY FELT WE WOULDN'T BE ABLE TO AFFORD THE 2004 FORD F-150 WE PURCHASED THEY HAD SOLD MY TRADE IN HADN'T MADE A DEAL WITH COMPANY FOR CONTRACT CAME A FEW DAY BEFORE FIRST PAYMENT DUE AND REPOED IT SINCE WE HAVE HAD CAR NIGHTMARES THE SEAT ON DRIVER SIDE BROKE JUST REGULAR TIME IT DOES A LOT OF JERKING AND SPUTTERING THE LIGHT WORK WHEN THEY WANT TO ETC..... PLEASE GET ME A DECENT VEHICLE FOR AFTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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