Ford Expedition Complaints (2000)

890 consumer complaints on file.

#733616October 6, 2000
TIRES
THIS IS MY 4TH NEW FORD VEHICLE THAT I PURCHASED AND SECOND EXPEDITION (LAST ONE 97) I NEVER HAD ISSUES WITH TIER SEPARATION IN MY LIFE. ON THIS VEHICLE I HAD 2 TIRES SEPARATION IN 3 MONTHS. I HAVE NOT RECEIVED ACCEPTABLE RESPONSE FROM FORD DEALERS (NEW FORD VEHICLES HAVE 1 YEAR/12 MONTHS WARRANTY ON TIRE) AND MOST OF THE DEALER WOULD NOT EVEN ACCEPT THE STANDARD WARRANTY. FIRESTONE DEALERS REFUSE TO DO ANYTHING FOR ME. EARNHARDT FORD REPLACED ONE OF MY TIERS AND I AM GOING TO REPLACE REMAINING TIERS AT MY OWN COST (WITH DIFFERENT BRAND). THIS NOT ACCEPTABLE FROM MY POINT OF VIEW. FORD SHOULD PAY FOR MY COST.. THIS IS MY LAST FORD VEHICLE. *AK (TIRESIZE: 265X70X17)( DOT NUMBER: TIRE SIZE: 265X70X17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555702October 2, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS TIRE (P255 70 R16) EXPERIENCED TREAD SEPARATION AND CRACKING, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733077October 1, 2000
TIRES:SIDEWALL
SIDEWALL BLOWOUTS MULTIPLE TRAVELING LOW SPEED NO COLLISIONS (DOT NUMBER: W2CU TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733105October 1, 2000
TIRES
THREE OF THE FOUR TIRES FAILED AT LESS THAN 500 MILES. *AK (DOT NUMBER: W2T6 TIRESIZE: P265 70R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733130October 1, 2000
TIRES
WHEN ARE THESE TIRES GOING TO BE RECALLED? MY FAMILY AND I FEEL VERY UNCOMFORTABLE DRIVING ON THESE TIRES! I HAVE CONTACTED FIRESTONE AND FORD DIRECTLY TO COMPLAIN ABOUT THIS, BUT I CAN NOT GET ANY SATISFACTION. THE 15" TIRES THAT HAVE BEEN RECALLED ARE MADE EXACTLY LIKE THE 16" ONES ON MY VEHICLE. CAN SOMEONE HELP ME PLEASE! THANKS IN ADVANCE. LANCE MARKER. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732822September 29, 2000
TIRES
BOTH FRONT TIRES ARE "BUBBLING" ON THE OUTER EDGES. THE RIGHT SIDE IS WORSE. MY MECHANIC THINKS IT IS FROM THE SHOCKS AND WARRENTS ATTENTION AT ONLY 11.5K MILES. HE IS WORRIED OF A BLOW-OUT. HE SAYS TIRE IS "BOUNCING". *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732197September 21, 2000
TIRES
TIRE WENT FLAT FOR NO DISCERNBLE REASON WITH 200+ MILES ON IT. FIRESTONE DEALER WAS UNABLE TO DETERMINE WHY IT WOULD HOLD AIR. I REPLACED IT WITH A BRAND NEW TIRE AT MY EXPENSE.( DOT NUMBER: TIRE SIZE: 255/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870948September 19, 2000
TIRES:TREAD/BELT
WAS TRAVELING 65MPH WHEN A LOUD POP SOUND WAS HEARD COMING FROM BACK. GOT OFF FREEWAY TO CHECK & NOTICED TIRE WAS FLAT. LEFT REAR TIRE WAS THE PROBLEM. SIDEWALL HAD BLOWN OUT. EXCHANGED TIRE WITH THE SPARE. TOOK TIRE TO TIRE SHOP & WAS INFORMED THE HAD HIT AN OBJECT & DID NOT GET TIRE EXCHANGED. FIRESTONE WILDERNESS AT P265/70R17 1,000 MILES. KEPT THE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731913September 19, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: 255-70-R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731609September 16, 2000
TIRES, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DIXIE DONELSON HAD ONLY PURCHASED HER FORD EXPEDITION THE MONTH PRIOR (EARLY JUNE), AND WAS JUST UNDERWAY FOR A TRIP TO VISIT HER DAUGHTER IN COLORADO. THE ORIGINAL POLICE REPORT DOCUMENTS HER LOSING CONTROL OF HER VEHICLE WITHIN THE FIRST 40 MINUTES OF HER TRIP. FURTHER OBSERVATIONS OF THE CRASH SITE HAVE REVEALED TREAD REMNANTS OF NEW FIRESTONE SUV TIRES. HOWEVER, THE EXPEDITION CAUGHT FIRE AND ALL REMAINING TIRES BURNED TO THE EXTENT OF NOT BEING IDENTIFIABLE. DIXIE HAD TOLD HER DUAGHTER SHE HAD NEW FIRESTONE TIRES, BUT WE HAVE HAD LITTLE SUCCESS IN DETERMINING THE ACTUAL TIRE MODEL.( DOT NUMBER: TIRE SIZE: (UNKNOWN) )
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
1
#870464September 14, 2000
TIRES:SIDEWALL
PE-00-020; RENTAL VEHICLE 2000, FORD EXPEDITION, TIRE SIZE NOT AVAILABLE, AND DOT NUMBER NOT AVAILABLE. WHEN DRIVING IN STATE OF ARIZONA ON A VERY HOT DAY AT 55 MPH RIGHT REAR TIRE SIDEWALL BLEWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731287September 13, 2000
STEERING, TIRES:SIDEWALL
STEERING BECAME HEAVY, PULLED OVER TO INVESTIGATE, TIRE WAS BULGING ALL AROUND SIDEWALL. LIMPED ALONG SHOULDER AT 2 OR 3 MPH AND 50 TARDS LATER, TIRE EXPLODED. *AK( DOT NUMBER: W2T6 TIRE SIZE: P265/70/17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554568September 12, 2000
TIRES:TREAD/BELT, TIRES
FIRESTONE R 15 TIRES EXPERIENCED TREAD SEPARATION, CONSUMER IS REQUESTING FULL REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730926September 10, 2000
TIRES:TREAD/BELT
I HAD MY TIRES INSPECTED AT THE SEARS AUTO CENTER IN ODESSA, TX. THE VEHICLE HAD DEVELOPED A VAGUE ROUGHNESS AT HIGHWAY SPEEDS. THE INSPECTOR FOUND DEPRESSIONS IN THE CENTER OF THE TREADS ON TWO OF THE TIRES AND TOLD ME THAT THIS INDICATED THAT ONE OR MORE OF THE BELTS UNDER THE TREADS HAD SEPARATED. I HAD ALL FOUR TIRES REPLACED WITH GOODYEAR TIRES AND I HAVE THE ORIGINAL TIRES IN MY GARAGE.( DOT NUMBER: TIRE SIZE: 255 70 R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730445September 6, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF ASSEMBLY BROKE IN THE OPEN POSITION. DEALER RECEIVED VEHICLE FOR REPAIR ON 8/21/00. ON 8/24/00, REPLACEMENT PART ARRIVED AT DEALER IN A DAMAGED CONDITION. SERVICE TECHINICIAN STATED IT WAS COMMON FOR FORD TO KNOWINGLY SHIP DEFECTIVE PARTS WHEN INVENTORY OF 1ST QUALITY PARTS IS DEPLETED. THIS PRACTICE WOULD DEMONSTRATE TIMELY DELIVERY OF REPLACEMENT PARTS TO THOSE WHO REVIEW SHIPPING RESPONSE TIME. SECOND REPLACEMENT SUNROOF ASSEMBLY ARRIVES AT DEALER APPROXIMATELY 8/28. IT IS ALSO DEFECTIVE. THIRD REPLACEMENT SUNROOF ASSEMBLY UNAVAILABLE AT THIS TIME. FORD NATIONAL RELATIONSHIP CENTER ADVISES ME THAT PART IS ON "NATIONAL BACKORDER" AND CAN GIVE NO PROMISE DATE FOR AVAILABILITY. ALSO ADVISED THAT FORD ENGINEERING HAS BEEN NOTIFIED OF THIS PARTS SHORTAGE. SPOKE TO DEALER THIS AFTERNOON (9/6/00) AND THEY HAVE NO INFORMATION AS TO WHEN PART MIGHT BECOME AVAILABLE. THE 2000 MODEL YEAR WAS THE FIRST YEAR THAT FACTORY INSTALLED SUNROOFS WERE AVAILABLE ON EXPEDITION EQUIPPED WITH REAR A/C VENTS. ONE COULD CONCLUDE FROM THE "NATIONAL BACKORDER" SITUATION THAT THERE IS AN ENGINEERING DEFECT WITH THE SUNROOF ASSEMBLY THAT I WOULD LIKE THE NHTSA TO INVESTIGATE AND/OR PUBLICIZE. I'D LIKE TO KNOW HOW MANY OTHER EXPEDITION OWNERS HAVE BEEN UNABLE TO USE THEIR VEHICLES WHILE WAITING FOR PARTS FOR OVER 19 DAYS. THANK YOU. REX DYER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730169September 4, 2000
TIRES
I CAME HOME FROM WORK AND WENT INTO THE SUPERMARKET. WHEN I CAME OUT I NOTICED MY RIGHT REAR TIRE WAS ALMOST FLAT. I PUT THE SPARE ON AND THE NEXT MORNING DROVE UP TO THE LOCAL FIRESTONE DEALER. THE FIRESTONE DEALER SAID THERE WAS A HOLE BETWEEN THE TREAD AND THE SIDEWALL AND THEREFORE IT COULDN'T BE FIXED. THEY (FIRESTONE) TOLD ME THE TIRE WAS NOT ON THE RECALL LIST SO THEY WOULDN'T DO ANYTHING ABOUT IT. I WENT TO THE FORD DEALER AND THEY TOLD ME THE SAME THING. LATER I SAW A REPORT ON CHANNEL 2 IN LOS ANGELES ABOUT YET ANOTHER FIRESTONE FAILURE AND THE PICTURE OF THE HOLE IN THE TIRE THEY HAD ON TV LOOKED EXACTLY LIKE THE HOLE IN MY 17" TIRE. I AM SUSPICIOUS THAT ANYTHING ON THE ROAD PUNCTURED MY TIRE BUT FEEL LIKE IT WAS THE START OF A BIG PROBLEM WITH THE 17" WILDERNESS AT TIRES. I BOUGHT A GOODYEAR TIRE FOR MY SPARE AND TODAY I ORDERED FOUR MICHELIN TIRES. YOU NEED TO DO SOMETHING ABOUT ALL WILDERNESS AT TIRES BEFORE MORE PEOPLE GET INJURED OR KILLED. FORD AND FIRESTONE SHOULD BE HELD ACCOUNTABLE FOR THIS MESS. I AM SORRY I PAID $42,000 FOR A BRAND NEW EXPEDITION AND LESS THAN 7 WEEKS LATER HAVE TO SPEND OVER EIGHT HUNDRED DOLLARS ON REPLACEMENT TIRES JUST TO FEEL SAFE. DO SOMETHING!!!( DOT NUMBER: TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730029September 3, 2000
TIRES
TIRE SUDDENLY BLEW OUT DURING ROUTINE DRIVING, WITH NO WARNING. A TIRE TECHNICIAN SAID IT LOOKED LIKE THE SIDEWALL FAILED BECAUSE IT HAD BULGED OUT AND THE TIRE WAS UNREPAIRABLE.( DOT NUMBER: W2T6Z08L TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729865September 1, 2000
WHEELS
WHY DID THE NHTSA ONLY EXPAND THIER INVESTIGATION TO INCLUDE 16" FIRESTONE TIRES. I HAVE 17" TIRES ON MY VEHICLE AND THINK THEY SHOULD BE LOOKED AT ALSO, AND POSSIBLY INCLUDED IN ANY FUTURE RECALLS OF FIRESTONE TIRES.( DOT NUMBER: TIRE SIZE: P265/75 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869111August 30, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING AT 50 MPH HEARD A POP, REAR LEFT WHEEL BOLTS CAME OFF AND STUDS SNAPPED, AND WHEEL COME OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869159August 30, 2000
SUSPENSION:FRONT
CONSUMER IS TAKING IN VEHICLE IN FOR THE 5TH TIME. VEHICLE WANDERS TO THE LEFT. DEALER HAS NO REMEDY & THAT THEY HAVE DONE EVERYTHING THEY COULD FOR THE VEHCILE. MANUFACTURER SENT DEALER SOME ADJUSTMENTS TO DO TO VEHICLE. RIGHT SIDE WAS ADJUSTED SO FAR. VEHICLE WAS NOW GOING TO THE LEFT & RIGHT. INDEPENDENT FRONT END SPECIALIST SAID VEHICLE SHOULD BE PULLING TO THE RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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