Ford Escort Complaints

3,936 consumer complaints on file.

#10006211February 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS PUT INTO REVERSE GEAR, IT DOES NOT ENGAGE. THE DEALERSHIP INDICATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION AND THAT IT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005102February 2, 2003
ELECTRICAL SYSTEM:HORN
MEMBRANE SWITCH FOR HORN STUCK IN CLOSED POSITION CAUSING HORN TO BLOW CONSTANTLY. WIRE TO HORN HAD TO BE PULLED TO REMEDY PROBLEM. MEMBRANE SWITCH NOT AVAILABLE FROM DEALER. DEALER STATES ENTIRE AIR BAG ASSEMBLY MUST BE REPLACED AT A COST OF OVER $500. NOT HAVING AN OPERATIONAL HORN OR LOGICAL AND ECONOMICAL WAY TO REPAIR IS A SAFETY HAZARD. I HAVE READ SEVERAL OF THE SAME COMPLAINTS WHICH SEEMS TO INDICATE SOME SORT OF DEFECT IN SAFETY EQUIPMENT. DEALER BENEFITING BY HUGE REPLACEMENT COST. PART SHOULD BE MADE AVAILABLE OR MANDATORY RECALL IS NECESSARY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005092February 1, 2003
SEAT BELTS:FRONT, VEHICLE SPEED CONTROL:CRUISE CONTROL, UNKNOWN OR OTHER
DRIVER SIDE SEAT BELT, CRUISE CONTROL, AND PAINT ON HOOD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006074January 31, 2003
AIR BAGS
WHILE DRIVING THE VEHICLE THE AIRBAG LIGHT WOULD APPEAR. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567543January 31, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKED FUEL ONTO HOT EXHAUST PIPE. MANUFACTURER REFUSED TO COVER VEHICLE IN SAFETY DEFECT RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006098January 31, 2003
AIR BAGS
WHILE DRIVING THE VEHICLE THE AIRBAG LIGHT WOULD COME ON. DEALER NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004983January 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY DAUGHTER PURCHASED A USED 1999 FORD ESCORT FROM COOPER FORD, CAMDEN N.Y., FIRST 9 MONTHS WITH CAR OKAY BUT AS SOON AS COLD WEATHER SET IN SHE STARTED HAVING FUEL PUMP FAILURES. THIS FAILURE CAUSES SUDDEN SHUT DOWN OF VEHICLE, TOTAL LOSS OF POWER. THE FIRST OCASSION WAS WINTER OF 2001-2002, PROBLEM RE-OCCURRED 12-27-02 AND 1-28-03. DEALER INSISTED THAT THE PROBLEM WAS FUEL RELATED THAT THESE FUEL PUMPS WERE SENSITIVE TO ADDITIVES IN FUEL. I BELIEVE THERE IS AN UNDERLYING PROBLEM THAT IS BEING OVERLOOKED OR TROUBLSHOOTING BY TECHNICIANS IS INADEQUATE. IF FUEL WAS SOURCE OF PROBLEM EVERY OTHER VEHICLE IN THIS AREA WOULD BE AFFECTED ALSO AND I AM UNAWARE OF ANY MASS EXODUS OF FORDS INTO THE DEALERS FOR NEW FUEL PUMPS. THE POSSIBILITY FOR A SERIOUS ACCIDENT EXISTS AS LONG AS THIS PROBLEM REMAINS UNRESOLVED, THE SUDDEN AND COMPLETE SHUTDOWN OF A VEHICLE AT HIGHWAY SPEEDS OR WHEN PULLING INTO BUSY TRAFFIC ETC. COULD RESULT IN SERIOUS OR FATAL CONSEQUENCES. IN CONVERSATIONS WITH FORD MOTORS CUSTOMER SERVICE I WAS TOLD THAT THEY HAD NO RECORD OF THIS TYPE PROBLEM WITH OTHER VEHICLES OF THIS TYPE. TECHNICIANS AT DEALER HAVE BEEN COMMUNICATING WITH FACTORY REGARDING THIS PROBLEM AND ALL THE ENGINEERS COULD COME UP WITH IS A "FUEL PROBLEM" .APPARENTLY LITTLE OR NO FAILURE ANALYSIS IS TAKING PLACE AS TO WHY ONE PARTICULAR VEHICLE WOULD NEED 3 FUEL PUMPS IN APPROX. 13 MONTHS AND ONLY IN THE WINTER TIME. ANY ASSISTANCE IN THIS MATTER WOULD BE HELPFUL FOR ALL INTENTS AND PURPOSES MY DAUGHTER HAS TO DRIVE A "TIMEBOMB" THAT WE IN GOOD CONSCIENCE CAN'T SELL WITH THIS DEFECT. THANK YOU. I HOPE I NEVER HAVE TO FILL OUT THE LOWER PORTION OF THIS PAGE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004950January 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
THERE HAVE BEEN MANY PROBLEMS WITH MY 1998 FORD ESCORT SINCE I PURCHASED IT NEW IN AUGUST, 1998. THE MOST SEVERE AND RECENT PROBLEM WAS REPAIRED IN DECEMBER, 2002. THE HEAD GASKET BLEW, CAUSING MAJOR OVERHEATING PROBLEMS IN MY VEHICLE. THE VEHICLE HAD LESS THAN 40,000 MILES. I AM NOT CERTAIN IF THE HEAD GASKET BECAME FAULTY WHILE VEHICLE WAS BEING BUILT, OR IF FULLERTON FORD DAMAGED THE GASKET WHILE DOING WORK ON MY VEHICLE, AND THEN ATTEMPTED TO SODDER THE PART TOGETHER. ACCORDING TO CORBO'S AUTO SERVICE IN SOMERVILLE, THE GASKET HAD A "SODDERED" HOLE IN IT WHICH CAUSED THE GASKET TO BLOW. FULLERTON FORM WAS THE ONLY REPAIR FACILITY I HAD TAKEN MY VEHICLE TO BE REPAIRED BEFORE IT WAS TAKEN TO CORBO'S. I HAVE CALLED FORD ON SEVERAL OCCASIONS TO COMPLAIN ABOUT THE SERVICE WORK AT FULLERTON. I HAVE EXPRESSED TO THEM THAT I BELIEVE FULLERTON FORD WAS HURTING MY VEHICLE MORE THAN IT WAS HELPING IT. THE FORD COMPANY HAS NOT BEEN VERY SUPPORTIVE IN MY EFFORTS TO INVESTIGATE FULLERTON FORDS SERVICE PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004677January 27, 2003
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TURNING AT 30 MPH STEERING COLUMN LOCKED UP, CAUSING VEHICLE TO HIT A TREE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004028January 24, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CONSUMER APPLIED THE BRAKES AND THE MASTER CYLINDER FAILED, CAUSING CONSUMER TO REAR END THE VEHICLE AHEAD. *JG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004496January 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER WAS ATTEMPTING TO PARK THE VEHICLE WHEN IT SUDDENLY ACCELERATED OUT OF CONTROL. THE CONSUMER CONTINUED TO PRESS THE BRAKE BUT THE VEHICLE WOULD NOT STOP. DEALER NOTIFIED. TS *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003179January 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
SHAKING IN STEERING WHEEL. MOST NOTICABLE DURING ACCELERATION AND DECELERATION. WAS MENTIONED TO SALESPERSON AT TIME OF TEST DRIVE. HE STATED HE WOULD HAVE THE TIRES BALANCED AND AN ALIGNMENT DONE. AT NO TIME PRIOR TO PURCHASE DID ANYONE STATE IT WAS A BUILT IN DEFECT. WHEN WE MET THE SERVICE PEOPLE THEY WERE TOLD THE TYPE OF VEHICLE BEING PURCHASED AND THE FACT WE WOULD BE BRINGING IT IN FOR THE SHAKING. THIS WAS INTENTIONALLY DISHONEST. WE ATTEMPTED TO TRADE IN ON ANOTHER VEHICLE AND THE SAME DEALERSHIP OFFERED US $7500. THIS IS AFTER 3 MONTHS AND 3 THOUSAND MILES FOR A DEFECT THEY KNEW ABOUT. THE TSB DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004257January 21, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER VEHICLE IS HAVING SAME DEFECT WITH IT'S FUEL TANK LEAKING AS STATED IN RECALL NUMBER 97 V 145 000, BUT VIN IS NOT INCLUDED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003079January 21, 2003
SUSPENSION:REAR:SPRINGS
REAR SPRING BROKE ON A 1997 FORD ESCORT. THIS IS THE 5TH ESCORT OUR AGENCY OWNS THAT HAS HAD BROKEN REAR SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003060January 20, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:MECHANICAL
THE HEATER CORE SPRUNG A LEAK. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 15 MONTHS. I CAUGHT THE PROBLEM BEFORE ANY DAMAGE OCCURED. THE FIRST TIME THERE WAS EXTENSIVE DAMAGE. THE AIR BAG AND PCM MODULES WERE DAMAGED BY THE HEATER CORE LEAK. THERE ALSO WAS A FIRE FROM THE PCM AND AIR BAG MODULE. THIS DAMAGE COST $1500. THE DEALER WILL NOT FIX THE PROBLEM BECAUSE IT IS OUT OF WARRANTY BY 3 MONTHS. I HAVE FOUND OUT THAT THERE ARE MANY CARS THAT ARE EXPIERENCING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002893January 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH NO WARNING OR EARLY SIGNS, TRANSMISSION BURNED UP. DROVE FINE THE NIGHT BEFORE, WOKE UP THE NEXT MORNING AND HAD NOT TRANSMISSION. TRANSMISSION FLUID WAS BLACK. HAD TO GET ENTIRE TRANSMISSION REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002919January 18, 2003
SUSPENSION:REAR:SPRINGS
PREMATURE FAILURE OF BOTH REAR SPRINGS, 1997 FORD ESCORT LX, VIN [XXX], RESULTING IN REPLACEMENT OF SPRING ASSY'S AT CUSTOMER COST FOR ALL PARTS, LABOR AND ASSOCIATED PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002682January 14, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
VACUUM PUMP (BRAKES) HOUSING IS BROKEN AND PUMP DOES NOT WORK. CONTACTED FORD IN SEPT 2001 BUT HAVE HAD NO SUCCESS IN THEM HELPING TO LOCATE THIS PART. NO SALVAGE YARD OR AUTO PARTS STORE HAS IT. CAR IS IN VERY GOOD CONDITION BUT IT WOULD BE VERY DANGEROUS TO DRIVE WITH BRAKES IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003820January 14, 2003
ELECTRICAL SYSTEM
CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED, DUE TO ELECTRICAL PROBLEMS WITH THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001981January 13, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, THE FRONT DRIVERS SIDE AIR BAG DEPLOYED ON ITS OWN WITHOUT IMPACT. THE DEALER COMPLETED THE REPAIRS, BASED ON WATER GETTING INTO THE AIR BAG MODULE, THEN INTO THE ELECTRICAL SYSTEM. NHTSA# 02V323000 SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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