Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10839773March 3, 2016
UNKNOWN OR OTHER
DOOR AJAR ISSUE, DOOR IS CLOSED AND IT CONTINUALLY POPS UP WHICH MAKE THE INTERIOR LIGHTS COME ON MAKING IT DANGEROUS AT NIGHT. I'VE HAD THIS ISSUE "FIXED" ONCE BY THE DEALERSHIP LESS THAN A AGO AND IT HAS POPPED UP AGAIN. THIS HAPPENS WHILE I THE CAR IS STOPPED AND IN MOTION, REGARDLESS TO WHERE I AM AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839515March 2, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT STAYS ON CONSTANTLY. THIS IS A SAFETY CONCERN AS THE DOORS WILL NOT LOCK AND THIS ENDANGERS THE SAFETY OF THE OCCUPANTS OF THE VEHICLE. THE WARNING BELL RINGS WHENEVER THE VEHICLE IS IN MOTION. ALSO, THE INTERIOR LIGHTS STAY ON WHICH IS A MAJOR CONCERN FOR NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839582March 2, 2016
STRUCTURE:BODY
DOOR AJAR LIGHT OFTEN STAYS ON OR SUDDENLY COMES ON WITH THE DOOR CLOSED. WHEN IT HAPPENS, THE DOORS WILL NOT LOCK (OR WILL UNLOCK) AND THE INTERIOR LIGHT COMES ON. THIS MAKES IT VERY DIFFICULT TO SEE WHEN IT HAPPENS AT NIGHT AND NEARLY IMPOSSIBLE TO BACK UP AT NIGHT. IT WILL SOMETIME HAPPEN WHEN THE CAR IS JUST SITTING IN THE GARAGE WITHOUT THE ENGINE RUNNING AND NO PASSENGERS IN IT. I BELIEVE THIS IS DANGEROUS FOR MANY REASONS. AGAIN, IT HAS HAPPENED SITTING, WHEN FIRST STARTED AND WHEN I AM DRIVING DOWN THE ROAD. I WILL PUT IN A DATE BELOW BUT IT HAS HAPPENED ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839253March 1, 2016
ELECTRICAL SYSTEM
WHEN I SHUT DRIVER DOOR WITH ENGINE ON THE DOOR ADJAR LIGHT STAYS ON EVEN WHEN DOOR IS SHUT. TURN CAR OFF AND EXIT AND SHUT DRIVERS DOOR INTERIOR LIGHTS STAY ON AND EVENTUALLY RUN BATTERY DOWN.DEALER SAYS THE CONTACTS IN DOOR LATCH SWITCH NEED TO BE CLEANED. FIX LASTS ONLY ABOUT 2 WEEKS. BROUGHT BACK UNDER WARRANTY 3 TIMES. DEALER WILL NOT REPLACE PART ONLY CLEAN. MY WARRANTY RUNS OUT IN ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839322March 1, 2016
EXTERIOR LIGHTING
DOOR AJAR IS CONSTANTLY ON AND IF IT GOES OFF IN THE MIDDLE OF ME DRIVING THE DOOR AJAR WILL GO OFF WITH INTERIOR LIGHTS ON. THIS PROBLEM IS HAPPENING ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838886February 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DRIVER SIDE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH HAD TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,927. UPDATED 04/06/16*LJ CONSUMER STATED THE SAME PROBLEM HAPPENED ALMOST EXACTLY 1 YEAR APART. DIFFICULT TO DRIVE AT NIGHT WITH THE DOME LIGHTS ON ABOVE THE EYES, PLUS WARNING LIGHTS AND WARNING SOUND GOING OFF. AFTER THE WARRANTY EXPIRED THEY CHANGED THE LATCH ( CHECKED ONLINE) LOT OF PEOPLE HAVING SAME ISSUE. CONSUMER CALLED FORD MOTOR CO. BUT NO HELP! UPDATED 6/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838914February 29, 2016
ELECTRICAL SYSTEM
I AM THE OWNER OF A 2013 FORD EDGE. THE DRIVER DOOR AJAR LIGHT KEEPS COMING ON WHEN THE DOOR IS SECURELY SHUT. THE INTERIOR LIGHTS REMAIN LIT AND DOORS WILL NOT LOCK. SOMETIMES IT WILL GO OFF AFTER REPEATEDLY SLAMMING THE DOOR SHUT BUT NOT ALWAYS. I FEEL THIS IS A DANGER BECAUSE OF DRIVING AT NIGHT WITH THE LIGHT ON. I ALSO HAVE CHILDREN IN THE CAR THAT COULD POSSIBLY OPEN THE DOOR WHILE THE CAR IS GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838930February 29, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I JUST PURCHASED MY FORD EDGE 2 WEEKS AGO AND THE REAR LEFT DOOR AJAR LIGHT KEEPS COMING ON WHEN THE DOOR IS NOT OPEN. I HAVE STOPPED THE CAR, OPEN AND CLOSED THE DOOR BUT THE LIGHT WILL STILL STAY ON. WHEN WE LOCK THE DOORS AT NIGHT, THE ALARM WILL GO OFF SEVERAL TIMES IN THE MIDDLE OF THE NIGHT. WORRIED IF THE DOORS ARE EVEN LOCKING AT THIS POINT. I CALLED A FORD DEALERSHIP AND THEY SAID IT WAS JUST A TECHNICAL SERVICE BULLETIN AND NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838949February 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE INDICATED THAT THE DOOR WAS STILL OPEN AND CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUACTURER WAS NOTIFIED OFTHE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838980February 29, 2016
ENGINE
ON SEVERAL OCCASIONS, IN DIFFERENT DRIVING CONDITIONS, AND AT DIFFERENT SPEEDS, THE CAR LOST COMPLETE ENGINE POWER. IT TOTALLY SHUT OFF. THE YELLOW AWD OFF AND WRENCH INDICATOR LIGHT COMES ON AND ALL ENGINE POWER IS TOTALLY LOST. THIS IS OBVIOUSLY VERY SCARY AND DANGEROUS WHEN IT OCURRS IN TRAFFIC AND AT HIGH SPEED ON A FREEWAY. AFTER TURNING OFF THE ENGINE AND COMPLETELY RESARTING THE CAR, EVERYTHING WORKS FINE AGAIN UNTIL SOME RANDOM MOMENT WHEN IT HAPPENS AGAIN WITH TOTAL POWER LOSS. I TOOK THE CAR TO THE FORD DEALER THE FIRST TIME IT HAPPENED AND THEY RAN DIAGNOSTIC TEST AND COULD NOT REPLICATE THE PROBLEM. THEY SUGGESTED THAT MAYBE IT WAS SOME BAD GASOLINE. WE REQUESTED THEM TO DRAIN THE TANK COMPLETELY. SEVERAL MONTHS LATER, AFTER EXPERIENCING NO PROBLEMS, THE SAME PROBLEMS BEGAN TO OCURR MORE AND MORE FREQUENTLY. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I BECAME AWARE OF OTHER FORD DRIVERS THAT HAVE EXPERIENCED THE SAME LOSS OF POWER WHILE DRIVING ISSUE AND IT SEEMED TO ME THAT THE COMMON PROBELM WAS THE THROTTLE BODY ASSEMBLY. I DECIDED TO GO AHEAD AND PAY TO HAVE THAT COMPLETELY REPLACED. IT'S ONLY BEEN A WEEK SINCE I REPLACED THAT PART, SO FAR, NO PROBLEMS, BUT IT'S TOO EARLY TO SAY FOR SURE IF IT IS RESOLVED. I BELIEVE THAT FORD SHOULD HAVE NOTIFIED DRIVERS OF THIS ISSUE AND RECALLED THE VEHICLES AND REPLACED THE PART FREE OF CHARGE, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838861February 28, 2016
ELECTRICAL SYSTEM
AFTER ABOUT 40,000 MILES, MY CAR STARTED ALERTING ME THAT MY DRIVERS DOOR WAS AJAR WHEN CLEARLY IT WAS CLOSED. I CLOSED IT AGAIN AND AGAIN, BUT THE ALERT STILL WON'T GO OFF. THE INTERIOR DOME LIGHTS STAY ON AND THE DOORS DO NOT LOCK AFTER MOVING FORWARD DOWN THE ROAD. THIS CAN BE A REAL SAFETY ISSUE! I'M AFRAID SOMEONE MIGHT CARJACK ME WITH MY DOORS NOT LOCKING! ALSO, AS I STOP AT STOP SIGNS OR STOP LIGHTS, IT CONTINUALLY ALERTS ME TO PUT MY CAR IN PARK AND SHUT DRIVERS DOOR. WHEN I DO PARK, GET OUT AND LOCK MY CAR, THE DOME LIGHTS AGAIN WILL NOT GO OFF. I'M AFRAID I'LL COME OUT AFTER WORK TO A DEAD BATTERY! PLEASE DO SOMETHING! IT HAS BEEN DOING THIS SINCE OCTOBER 2015!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838594February 26, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS DOOR AJAR LIGHT STAY ILLUMINATED IN THE INSTRUMENT CLUSTER AND DOME LIGHTS WON'T SHUT OFF. HAD HAD IT TO DEALER 2 TIMES IN THE LAST YEAR AND PROBLEM WOULD BE RESOLVED FOR 2 MONTHS AND THEN WOULD HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838178February 25, 2016
STEERING
PURCHASED A 2013 FORD EDGE ON 12/04/2015. COLLISION WARNING SENSORS AND ADVANCED TRACK SENSOR OFF WARNINGS KEPT COMING ON. THE DEALERSHIP SAYS THAT THEY REPLACED THEM, AND THINGS SEEMED TO BE OKAY WITH THE EXCEPTION OF A FEW OTHER UNRELATED ISSUES. HOWEVER, ON 02-25-2016 AFTER PICKING UP MY CAR FROM THE DEALERSHIP AGAIN, THE ACCESSORY POWER IS ACTIVE SENSOR CAME ON. NOTHING WAS POWERED ON OR PLUGGED IN, AND IT WAS NOT MENTIONED IN THE MANUAL. I CALLED THE DEALERSHIP AGAIN, ONLY I HAVE NOT HAD THE BEST OVERALL EXPERIENCE WITH THE SERVICE DEPARTMENT SINCE BUYING THIS CAR. ONLINE REVIEWS FROM OTHER FORD EDGE OWNERS COMPLAIN OF THE ENGINE SHUTTING DOWN AND LOSING POWER! THE COLLISION WARNING AND ADVANCE TRACK SENSORS HAVE COME ON WHILE DRIVING ON THE FREEWAY, BUT THE ACCESSORY POWER WARNING FIRST CAME ON JUST AS I WAS PULLING INTO A PARKING SPOT. IT REMAINED ON FOR SEVERAL HOURS, THEN WENT OUT. THEN THE COLLISION WARNINGS AND ADVANCE TRACK WARNINGS FLASHED ON AGAIN FOR ABOUT 10 SECONDS OR SO, THEN WENT BACK OUT. I SHOULD ADD THAT THE DEALERSHIP SUPPOSEDLY RESET THE COLLISION WARNING AND ADVANCE TRACK SENSORS AND PERFORMED CCM ALIGNMENT PROCEDURES. AS OF YET, I HAVE NOT LOST POWER, BUT I AM GREATLY CONCERNED THAT THIS COULD HAPPEN! THIS IS THE ONLY VEHICLE I OWN, AND I NEED TO KNOW WHAT CAN LEGALLY BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838013February 24, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR LATCH SENSOR WON'T REGISTER THAT THE DOOR IS CLOSED. THIS MEANS THE DOME LIGHT STAYS AND IS UNSAFE FOR NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838084February 24, 2016
UNKNOWN OR OTHER
DOOR AJAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837797February 23, 2016
UNKNOWN OR OTHER
DOOR AJAR SENSOR IS FAULTY, COMMON PROBLEM AMONG FORD EDGES. FORD REFUSES TO ADDRESS ISSUE ACCORDING TO ALL ONLINE SOURCES. DOOR IS CONSTANTLY SHOWN AS AJAR, LEADING TO DEAD BATTERIES AND LOCKING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837452February 22, 2016
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR AJAR ALARM WILL NOT GO OFF EVEN AFTER REPEATED CLOSING THE DOOR. IT PREVENTS THE DOORS FROM BEING LOCKED AND THE INTERIOR LIGHTS REMAIN ON AND DRAINS THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837568February 22, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
DOOR AJAR SENSOR MALFUNCTIONS. AS IF DOOR IS STILL OPEN WHEN CLOSED. NOT KNOWING IF DOOR IS CLOSED SAFELY TO OPERATE VEHICLE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837602February 22, 2016
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL GIVES AN INCORRECT WARNING THAT THE DRIVERS DOOR IS AJAR. THE DRIVERS DOOR IS SECURELY CLOSED BUT THE WARNING STAYS ON. THE DOORS ARE UNABLE TO BE LOCKED WHICH IS A MAJOR SAFETY CONCERN. THE OVERHEAD DOME LIGHTS REMAIN ON AND DO NOT SHUT OFF AS LONG AS THIS FALSE WARNING SIGNAL IS ON WHICH IS AGAIN A MAJOR SAFETY ISSUE WHEN DRIVING AT NIGHT. AFTER SHIFTING TO DRIVE, THE ALARMS SOUND AND THE INSTRUMENT PANEL SAYS "SHIFT TO PARK" WHICH AGAIN IS A MAJOR SAFETY CONCERN AS IT IS VERY DISTRACTING WHEN TRYING TO DRIVE THE VEHICLE. SINCE THIS IS A MAJOR SAFETY ISSUE FORD SHOULD RECALL THIS VEHICLE TO REPAIR THIS ELECTRICAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837356February 21, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING STAYS ON WHEN THE DOOR IS CLOSED. INTERIOR LIGHTS STAY ON. FAULTY SWITCH/LATCH IN DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge