Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11362094September 30, 2020
SERVICE BRAKES
THIS IS THE 2ND TIME SINCE PURCHASING THIS 2012 FORD EDGE THAT I HAVE EXPERIENCED LOSS OF BRAKES. THE 1ST TIME THE BRAKE BOOSTER NEEDED REPLACED. I AM NOW DEALING WITH THE SAME PROBLEM 3 OR SO YEARS LATER. THIS HAPPENED LAST NIGHT ON MY WAY TO SCHOOL WHICH ALMOST RESULTED IN AN ACCIDENT. I'M NOW MISSING 2 DAYS OF SCHOOL IN ORDER TO FIND SOMEONE CAPABLE OF FIXING THIS. THIS OBVIOUSLY IS A SAFETY ISSUE AND NOT UNDERSTANDING WHY THERE IS NO RECALL ON THIS COMPONENT. THIS NEAR ACCIDENT OCCURRED ON A CITY STREET, HOWEVER MY ROUTE HOME WAS ALSO ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361019September 24, 2020
ENGINE
WELL LIKE ANYONE YOU ARE OVERJOYED WHEN YOU PURCHES A CAR OFF THE LOT HOWEVER MINE HAS BEEN A NIGHTMARE , I BROUGHT A VEHCLE FOR 5,000 FROM ARGENT MOTORS AND I ONLY BROUGHT THE CAR BECAUSE THE SALESMAN TOLD ME THAT THE WATERPUMP WAS DAMAGED HOWEVER 32 MINUTES AFTER LEAVING THIS CAR LOT MY ENGINE WENT ON MY TRUCK SO MY ENGINE BLEW IN THE MIDDLE OF THE NEW JERSEY TURNPIKE , I HAD A NEWBORN BABY ON THE SIDE OF THE ROAD FOR OVER TWO HOUR ONCE I WAITED FOR THE TOW TRUCK I CALLED THE CAR LOT AND THE OWNER BASICALLY TOLD ME HE'LL SEE ME IN COURT . THEY KNEW THIS TRUCK WASNT DRIVEABLE THEY KNEW IT WAS UNSAFE WHEN I PUT MY CHILDREN IN AND DROVE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360521September 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
FIRST THE MASTER CYLINDER WENT, THEN THE BRAKE BOOSTER AND NOW THE HYDROLIC CONTROL UNIT. EACHPART MORE EXPENSIVE THENTHE LAST AND THE LAST BEING 2119.20 TO REPAIR. THE ENTIRE BRAKING SYSTEM, PARTS I WAS TOLD SHOULD NOT BREAK. I HAVE BEEN TOLD, BY A REPUTABLE MECHANIC THAT OFTEN WHEN REPLACING THE BRAKE BOOSTER, THE LINES ARE IMPROPERLY BLED ANDAIR GETS INTO THE HYDRAULIC SYSTEM. UPON FARTHER RESEARCH ON LINE INTO THE ISSUE, THERE ARE PAGE AFTER PAGE OF THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355723September 18, 2020
SERVICE BRAKES
WHILE ATTEMPTING TO COME TO A STOP OR SLOW AT HIGHWAY SPEED OR IN A PARKING LOT THE BRAKE PEDAL LOOSES PRESSURE AND GOES ALL THE WAY TO THE FLOOR WITHOUT EFFECTIVELY SLOWING OR STOPPING THE VEHICLE. I HAVE BEEN VERY CLOSE TO SMASHING OTHER DRIVERS DUE TO THE BRAKE MALFUNCTION. I TOOK MY CAR TO THE LOCAL MECHANIC AND HE SAID HE HAS A FORD CAR THAT HAD THE SAME PROBLEM AND IT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354893September 14, 2020
ENGINE, POWER TRAIN
I WAS DRIVING HOME FROM WORK WHEN MY CAR SUDDENLY LOST POWER AND STARTED TO SHAKE. I WAS DRIVING ON A SUBERBAN STREET AND WAS LITERALLY AT A ACTIVE RAILROAD CROSSING WHEN IT HAPPENED. SO I STOPPED THE CAR. I WAS ABLE TO DRIVE IT SLOWLY TO A SAFE PLACE TO PULLOVER. THE CAR WAS SPITTING OUT FIRE CHUNKS OUT OF THE EXHAUST. I HAD NO IDEA WHAT WAS HAPPENING. I HAD IT TOWED TO THE DEALERSHIP WHO EXPLAINED THE POWER TRAIN CONTROL MODULE MALFUNCTIONED WICH CAUSE IT TO MELT/SEIZE THE COILS IN 3 IF THE CYLINDERS. I HAVE A POWER TRAIN WARRANTY BUT WAS TOLD NONE OF IT WOULD BE COVERED? WHEN RESEARCHING THIS ISSUE IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF VEHICLE. ITS NOT ONLY A SAFETY ISSUE, BUT IT'S A KNOWN DEFECT WITH FORD VEHICLES, NOT JUST MY MAKE AND MODEL. I AM EXTREMELY UPSET BCZ I CAN NOT AFFORD THE COSTS IT WILL TAKE TO REPAIR. I OWNED THIS CAR FOR LESS THAN 2 YEARS. I TAKE IT IT AND HAVE IT ROUTINELY SERVICED. THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS. IT'S A DEFECT AND IT IS A UNSAFE DEFECT. I WAS IN THE MIDDLE OF DRIVING AND IT JUST HAPPENED OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354912September 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER SIDE REAR DOOR SENSOR KEEPS SAYING IT IS OPEN WHEN IT ISN'T. THIS CAUSES ME TO DRIVE WITH THE LIGHT ON UNTIL IT EVENTUALLY TURNS OFF. WHEN I PARK AND LOCK THE CAR THE DOME LIGHT STAYS ON FOR A LONG WHILE. AND THE ALARM EVEN BEEPS TWICE TELLING ME THE LIGHT IS ON/IT THINKS THE DOOR IS STILL OPEN WHEN IT'S NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354073September 9, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE BOOSTER RECALL SYMPTOMS DESCRIBED IN PUBLICIZED NOTICES, INCLUDING ON THIS WEBSITE, ARE WHAT I AM CURRENTLY EXPERIENCING ON MY FORD EDGE. CAR TAKES LONGER TO STOP AND BRAKING SYSTEM FEELS SOFT. ADDITIONALLY, THE ADVANCETRAC WARNING SYSTEM LIGHT ILLUMINATES ON OCCASION WHEN CAR IS IN PARK FOR 10-20 MINUTES WITHOUT MOVING, WITH ENGINE RUNNING. PER THE FORD FORUM, THIS IS A COMMON PROBLEM THAT DOES NOT SEEM TO HAVE A SOLUTION FROM FORD. I HAVE LOST CONFIDENCE THE FORD IS INTERESTED OR ABLE TO REMEDY EITHER OF THESE ISSUES. I AM AFRAID TO DRIVE IT NOW THAT BRAKING ISSUE STARTED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349941August 17, 2020
AIR BAGS
FORD EDGE: I WAS STOPPED AT A STANDARD 4 WAY INTERSECTION. MY LIGHT TURNED GREEN AND I ENTERED TO GO STRAIGHT THROUGH. CADILLAC CTS: FROM LEFT GOING APPROX. 45-50 MPH, RAN THEIR RED. COLLISION AT 90 TO FORD'S FRONT DRIVER'S SIDE WHEEL AND CADILLAC'S FRONT PASSENGER SIDE. IMPACT SPUN FORD TO APPROX. 300 FROM INITIAL DIRECTION. CADILLAC'S FRONT AIRBAGS DEPLOYED. NO DEPLOYMENT FROM FORD. FORD DRIVER STRUCKDRIVER'S SIDE WINDOW RESULTING IN CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11349193August 14, 2020
STRUCTURE:BODY
DRIVER BACK DOOR SAYS "DOOR AJAR" THOUGH DOOR IS CLOSED. SAME ISSUE AS FIELD SERVICE ACTION 19N09 BUT THE BACK DOOR NOT THE DRIVERS ACTUAL DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343824August 7, 2020
SERVICE BRAKES
BOUGHT THIS CAR OCT 2019. TONIGHT, AUG 2020, AFTER DRIVING IN AN INTENSE THUNDERSTORM ON THE HIGHWAY DOING 70MPH, BRAKE PEDAL SUDDENLY TRAVELLED ALL THE WAY TO THE FLOOR. ONLY THE LAST 1/4" (ESTIMATED) OF TRAVEL ACTUALLY APPLIED ANY BRAKING EFFORT AT ALL. I THOUGHT MAYBE SOMEONE HAD CUT A BRAKE LINE OR SOMETHING...BUT ONCE I PULLED OVER AND TURNED THE CAR OFF I CHECKED FLUIDS, ETC. (ALL NORMAL). AFTER RESTARTING THE ENGINE, BRAKES WERE WORKING PROPERLY. VERY SCARY AND VERY DANGEROUS!!! WHEN CAN I EXPECT THIS TO HAPPEN AGAIN?!? I REALLY WISH I DIDNT HAVE TO DRIVE THIS THING EVERY NIGHT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340111July 18, 2020
SERVICE BRAKES
THIS IS AN UPDATE ON A PREVIOUS COMPLAINT, #11339451. AN INDEPENDENT AUTO REPAIR SHOP IN EL PASO, TX REPLACED THE MASTER CYLINDER WHICH DID NOT CORRECT THE PROBLEM. THEY REINSTALLED THE ORIGINAL MASTER CYLINDER AND BOTH MANUALLY BLED THE LINES AND THEN USED A COMPUTER ASSISTED BRAKE BLEEDER WHICH CORRECT THE PROBLEM. THEIR TOTAL CHARGE WAS $100.00 COMPARED TO THE ESTIMATE FROM A FORD DEALER WHICH WAS $2,176.12. THE ESTIMATE FROM THE FORD DEALER WAS TO REMOVE AND REPLACE THE MASTER CYLINDER AND THE ABS HSU MODULE. NEITHER PART WAS NEEDED, JUST BLEEDING THE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339451July 14, 2020
SERVICE BRAKES
WHILE DRIVING AT ABOUT 15 MPH IN A PARKING LOT AND HAVING GONE OVER A SPEED BUMP, I HEARD A CLUNK AND IMMEDIATELY HAD A SUPER SOFT BRAKE PEDAL. THE BRAKES STILL STOP THE CAR, BUT WITH DIFFICULTY. THE LOCAL FORD DEALER IN EL PASO, TX DIAGNOSED THE PROBLEMS AS A DEFECTIVE MASTER CYLINDER AND FAULTY ABS HCU MODULE. THE ESTIMATED COST OF REPAIRS IS $2,176.12. CURRENT MILEAGE IS 73,070.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329564June 18, 2020
SERVICE BRAKES
WHILE DRIVING ON HIGHWAY WHEN ATTEMPTING TO BRAKE TO SLOW DOWN VEHICLE, BRAKE PEDAL FELT HARD/STIFF. AVOIDED A MULTI-CAR ACCIDENT POSSIBLY CAUSING MY DEATH ALONG WITH MY WIFE IN CAR. TOOK TO MECHANIC AND DIAGNOSED WITH FAULTY BRAKE BOOSTER. VEHICLE ONLY HAS 90,600 MILES ON 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328870June 15, 2020
SERVICE BRAKES
SUDDEN BRAKE FAILURE. BRAKE PEDAL GOES DOWN TO THE FLOORBOARD BUT BRAKES ARE NOT ENGAGED. UP TO THAT POINT THE BRAKES WERE FINE. THERE WAS NO GRADUAL SOFTENING OF THE PEDAL TO WARN ABOUT A PROBLEM. ONE MINUTE THE BRAKES WERE FINE. THE NEXT MOMENT THEY FAILED. LUCKILY THE CAR WAS MOVING SLOWLY AND THE MANUAL EMERGENCY/PARKING HAD TO BE USED TO STOP THE CAR THE PROBLEM IS A FAILURE OF THE BRAKE BOOSTER - WHICH HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328874June 15, 2020
SERVICE BRAKES
THIS IS THE SECOND TIME THAT THE BRAKES HAVE FAILED ON MY 2012 FORD EDGE. THE SYMPTOMS ARE IDENTICAL, SO I EXPECT THE PROBLEM TO BE IN THE BRAKE BOOSTER. THE BRAKES WORKED PROPERLY UNTIL THE FAILURE. SUDDENLY THE BRAKE PEDAL WENT DOWN TO THE FLOOR BUT THE BRAKES WERE NOT APPLIED. BOTH OCCURRENCES WERE IN JUNE, BUT 4 YEARS APART. THE FIRST OCCURRENCE WAS AT 31,500 KM AND THE SECOND AT 85,400 KM. THE BOOSTER FAILURE IS A VERY SERIOUS PROBLEM AND SHOULD WARRANT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327940June 9, 2020
FUEL/PROPULSION SYSTEM
DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECALL FOR THE FUEL PUMP. BUT, ACCORDING TO MY VIN MY VEHICLE ISN'T COVERED. HOW IS THIS POSSIBLE SINCE ITS THE SAME PROBLEM ON THE SAME VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327360June 5, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE REAR DRIVER'S SIDE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADEN FORD LOCATED AT 9090 ALAMO DR, TAMPA, FL 33619, WHO REPLACED THE FRONT DRIVER'S DOOR LATCH HOWEVER, THE REAR DRIVER'S SIDE DOOR LATCH WAS NOT INCLUDED IN THE MANUFACTURER SERVICE COVERAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327061June 3, 2020
STRUCTURE:BODY
FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324501May 14, 2020
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY, A CAR WENT TO TURN IN FRONT OF ME AND I WENT TO BRAKE TO SLOW DOWN AND MY PEDAL WENT TO THE FLOOR AND BARELY ANY BRAKE. IM 7 MONTHS PREGNANT AND HAD MY SON AND NIECE WITH ME. COULD HAVE BEEN IN A WRECK. MY VEHICLE HAS NEW BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324322May 12, 2020
UNKNOWN OR OTHER
BLOWER MOTOR QUIT. IT'S NOT THE FUSE. VEHICLE WAS STATIONARY AND JUST STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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