Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10895011August 11, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PAST YEAR CAR WARNS TO SHIFT INTO PARK; ALTHOUGH IN PARK. WARNING THAT DRIVERS DOOR IS AJAR, WHEN IT IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON, CANT LOCK THE DOORS AND CAUSES MY CAR ALARM TO GO OFF AT ANY GIVEN TIME. THE DEALER HAS BEEN UNABLE TO FIX. PLEASE RECALL THIS. THERE AND TONS OF COMPLAINTS ON THIS SITE AND ALL OVER THE INTERNET. HOW CAN FORD IGNORE THIS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894820August 10, 2016
STRUCTURE:BODY
DRIVER'S DOOR AJAR SWITCH MALFUNCTIONED AND THE VEHICLE WOULD INDICATE THE DOOR WAS OPEN AT VARIOUS RANDOM TIMES, EVEN WHEN IT WAS CLOSED. TOOK CAR TO DEALER 3/2013 WHERE THEY SERVICED THE LATCH AND THE ISSUE RESOLVED FOR ABOUT A YEAR. TOOK CAR BACK TO DEALER AND THEY WOULDN'T REPAIR IT UNLESS I PAID FOR A NEW LATCH. CLEANING AND LUBRICATING THE LATCH SOMETIMES HELPED FOR A FEW HOURS OR DAYS BUT THE PROBLEM ALWAYS RETURNED. THE PROBLEM OCCURRED WITH THE VEHICLE RUNNING OR NOT, AND BOTH STATIONARY AND MOVING. REPLACED THE DRIVER DOOR LATCH ASSEMBLY 8/2016 (WHICH CONTAINS THE DOOR SWITCH) AND THE PROBLEM WAS RESOLVED. THE REPLACEMENT LATCH ASSEMBLY PART NO. 8T4Z-7821813-B HAS BEEN UPDATED TWICE PER FORD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894283August 9, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 'DRIVER'S DOOR OPEN SHIFT TO PARK' WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT AS A RESULT THE VEHICLE COULD NOT BE SECURELY LOCKED ONCE THE VEHICLE WAS NOT OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894330August 9, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT, WHEN ALL DOORS ARE PROPERLY CLOSED THE "DOOR AJAR" LIGHT APPEARS. WHEN VEHICLE IS TURNED OFF AND SECURED THE SYSTEM STILL SAYS THE DOOR IS AJAR CAUSING THE DOME LIGHTS TO REMAIN ON, THUS DRAINING THE BATTERY. IF DRIVING AT NIGHT THE SYSTEM AGAIN KEEPS THE DOME LIGHT ON WHILE THE VEHICLES MOVING MAKING IT HARD TO SEE OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894445August 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ENGAGE THE BRAKES, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REMEDY FAILED TO REPAIR THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893805August 7, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR INDICATES THE DRIVERS DOOR IS OPEN WHEN THE DOOR IS SECURED AND SHUT. INTERIOR LIGHTS AND CHIME COME ON. THIS OCCURS WHEN THE CAR IS STOPPED AND WHEN IT IS IN MOTION. THIS WAS NEVER A PROBLEM WITH MY 2007 FORD EDGE. IT IS A WIDE SPREAD PROBLEM THAT FORD NEEDS TO STEP UP AND TAKE OWNERSHIP OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893820August 7, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF EVEN WHEN THE DOOR IS CLOSED. IT WON'T ALLOW YOU TO LOCK THE DOORS AND THE INTERIOR LIGHT WILL STAY LIT. WHEN DRIVING IT WILL TELL YOU TO SHIFT TO PARK. EVEN WHEN YOU OPEN THE DOOR AND CLOSE IT NUMEROUS TIMES IT STILL SAYS DOOR AJAR. ALSO, IF YOU HIT A BUMP OR ROLL DOWN YOUR WINDOW THIS WILL RANDOMLY HAPPEN AS WELL. I CALLED MY LOCAL FORD GARAGE AND THEY SAID THEY NEVER HEARD OF THIS ISSUE WITH THE EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893816August 7, 2016
ELECTRICAL SYSTEM
DOOR AJAR SENSOR - WHILE DRIVING DOOR AJAR INDICATOR COMES ON. IT DRAINS MY BATTERY WHILE PARKED. THIS IS THE SECOND TIME THE ISSUE HAS REPEATED ITSELF ON THE DRIVER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893849August 7, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FOR THE PAST 4 MONTHS THE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. NOT ABLE TO LOCK DOORS WHILE IN OR OUTSIDE OF THE VEHICLE. WHILE DRIVING (STREETS OR HIGHWAY) THE SHIFT TO PARK INDICATOR LIGHTS UP, THE DOOR AJAR INDICATOR COMES ON, INTERIOR LIGHTS TURN ON, ALL THE DOORS UNLOCK AND THE DOOR OPEN CHIMES ARE HEARD. THIS IS A SERIOUS SAFETY AND OPERATION ISSUED WITH THE PASSENGERS AND VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893681August 6, 2016
UNKNOWN OR OTHER
DRIVER'S DOOR ALERTING AS NOT CLOSED. DOME LIGHT STAYS ON, DOOR OPEN ALERT STAYS ON WHILE DRIVING. I HAVE TO MANUALLY MOVE THE DOOR LATCH TO GET IT TO WORK CORRECTLY. SOMETIMES IT DOES NOT LOCK, AND SOMETIMES IT REMAINS LOCKED SO I CAN'T CLOSE MY DOOR. SINCE THIS STARTED, AS I'M DRIVING, THE ALERT COMES ON TO SHIFT MY CAR IN PARK, BECAUSE THE DOOR IS OPEN!! I AM VERY CONCERNED FOR I DRIVE MY KIDS AROUND FREQUENTLY, AND I DON'T KNOW WHETHER IT WILL CLOSE, LOCK OR OPEN!! WHEN I MANUALLY MOVE THE LATCH, THE ALERTS GO OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893705August 6, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT AND SENSOR STAY ON INTERMITTENTLY, AS DOES INTERIOR LIGHT. DOORS WILL NOT LOCK WHEN THIS OCCURS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893739August 6, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
FOR ABOUT A MONTH THE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. NOT ABLE TO LOCK DOORS WHILE IN OR OUTSIDE OF THE VEHICLE. WHILE DRIVING (STREETS OR HIGHWAY) THE SHIFT TO PARK INDICATOR LIGHTS UP, THE DOOR AJAR INDICATOR COMES ON, INTERIOR LIGHTS TURN ON, ALL THE DOORS UNLOCK AND THE DOOR OPEN CHIMES ARE HEARD. WHEN I INITIALLY CHECKED FOR RECALLS THERE ARE SEVERAL INTERNET STORIES FROM 2014 RELATED TO THIS ISSUE ON THE FORD EDGE. I WAS TOLD ABOUT A RECALL THAT HAD BEEN ISSUED ON FORD VEHICLES SO I TOOK MY EDGE TO SOUTH BAY FORD ON SATURDAY, AUGUST 5, 2016. I WAS TOLD THAT MY EDGE WAS NOT ON THE RECALL LIST. ON AUGUST 4, 2016 CNBC REPORTED THE RECALL OF ABOUT 830,000 FORD VEHICLES (HTTP://WWW.CNBC.COM/2016/08/04/FORD-RECALLS-830000-2012-2016-FORD-AND-LINCOLN-VEHICLES-TO-FIX-LATCHES.HTML) . TO MY SURPRISE THE 2013 FORD EDGE IS NOT LISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893353August 5, 2016
STRUCTURE:BODY
THE "DOOR AJAR" LIGHT COMES ON AND DOORS WILL NOT LOCK EVEN THOUGH THE DOOR IS SHUT. IT'S BLINDING AT NIGHT DUE TO THE FACT IT LEAVES THE INTERIOR DOME LIGHTS ON CAUSING YOU NOT TO SEE OUTSIDE AND UNSAFE DRIVING WITH UNLOCKED DOORS WITH KIDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893461August 5, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
DOOR LATCH MALFUNCTION. DOOR IS PROPERLY CLOSED BUT SENSOR DOESN'T COMMUNICATE TO COMPUTER. DOME LIGHTS STAYS ON, DOOR AJAR WARNING- DRAINS BATTERY WHEN NOT BEING DRIVEN. DOORS WILL NOT LOCK/STAY LOCKED WHEN VEHICLE IS IN MOTION. POOR VISIBILITY WHEN REVERSING IN THE DARK AS DOME LIGHT STAYS ON AND REFLECTS ON WINDOWS. ONLINE RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE- IT IS A SAFETY ISSUE THAT THE DOORS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893525August 5, 2016
ELECTRICAL SYSTEM
WHEN TURNING KEY TO START VEHICLE, "DRIVER SIDE DOOR AJAR" INDICATOR LIGHT DISPLAYS. WHILE DRIVING, SAME INDICATOR LIGHT REMAINS ON, ALONG WITH CONSTANT "DOOR AJAR" CHIME. AFTER PARKING THE VEHICLE, INTERIOR LIGHTS WILL NOT DIM EVEN THO LATCH IS SECURE--- AND SECURITY ALARM IS ON. ALL OF STATED COMPLAINTS IMPEDE VISIBILITY, AND CREATE ATTENTION AND SAFETY ISSUES. DEALER RESOLVED SAME ISSUES 16 MONTHS AGO BY REPLACING A 5-YEAR BATTERY WITH A BRAND NEW 5-YEAR BATTERY; NOW YET ANOTHER NEW BATTERY IS BEING RECOMMENDED BY DEALER. HARD TO BELIEVE THAT FORD INTENDED FOR CUSTOMERS TO REPLACE AUTO BATTERY EVERY 1.5 YEARS, ESPECIALLY FOR A 3-YEAR OLD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893041August 4, 2016
ELECTRICAL SYSTEM
FORD EDGE 2013 "DOOR AJAR" LIGHT REMAINS ON WHEN THE DRIVER SIDE DOOR IS COMPLETELY CLOSED. IT STAYS ON CONSISTENTLY. IT CAUSES THE DOME LIGHT TO STAY ON LONGER, EFFECTING MY BATTERY AND SAFETY WHEN DRIVING AT NIGHT. THE WARNING SIGNAL COMES ON EVERY TIME I STOP CREATING A SAFETY HAZARD AS MY ATTENTION IS SHIFTED OFF THE ROAD TO MY GAUGE AND THE NOISE. IT IS A SAFETY CONCERN SINCE I HAVE NO WAY OF TELLING IF MY DOOR IS REALLY AJAR BECAUSE THE LIGHT IS ON CONSISTENTLY, EVEN WHEN IT IS CLOSED. I HAD THE MECHANISM CLEANED AT THE FORD DEALERSHIP, IT WENT OFF FOR ABOUT A MONTH, AND NOW IS ON AGAIN ALL OF THE TIME. I TOOK IT AGAIN TO THE DEALERSHIP AND WAS TOLD I NEED A NEW LATCH KIT. MANY PEOPLE HAVE HAD THIS PROBLEM AND IT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893179August 4, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW THROTTLE BODY. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 52,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893201August 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2013 FORD EDGE WITH 37K MILES. DRIVER "DOOR AJAR" LIGHT COMES ON WHEN DOOR IS SHUT. CAUSING DOORS NOT TO LOCK WHILE CAR IS IN MOTION GOING DOWN ROAD/HIGHWAY. ALSO CAUSES INTERIOR DOME LIGHTS TO STAY ON, UNABLE TO SEE OUT THE WINDOWS WHILE THE DOME LIGHTS ARE ON WHILE NIGHT DRIVING. REAR VIEW CAMERA GLITCHES ON AND OFF AND FLIPS UPSIDE DOWN WHICH CAUSES DISTRACTION WHILE BACKING UP AND UNSAFE OPERATING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893248August 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVE'S SIDE DOOR AJAR WARNING LIGHT CONSTANTLY DISPLAYS. INTERIOR LIGHTS WILL NOT DIM BECAUSE CAR THINKS DOOR IS OPEN WHEN LATCH IS SECURE. IN ADDITION, DOORS CANNOT BE LOCKED. AS A WOMAN WHO TRAVELS A LOT AND GETS IN HER CAR, ALONE, OFTEN LATE AT NIGHT, I DO TRULY BELIEVE THIS TO BE A TERRIBLY SAFETY ISSUE!!! DOME LIGHTS OFTEN REMAIN ON EVEN WHEN CAR IS OFF A NO ONE IS IN IT. I FEAR IT COULD DRAIN THE BATTERY DEAD WHEN CAR LEFT IN PARK AND OFF. IN ADDITION, I OFTEN HAVE DIFFICULTIES WITH THE CAR'S SYNC SYSTEM AND THE CAR ALMOST ALWAYS HAS EXHAUST/FUEL FUMES WHEN TRAVELING ABOVE 60 MPH. I DON'T KNOW IF ALL OF THESE ISSUES ARE RELATED, BUT WITH A VEHICLE SO DEPENDANT ON ELECTRICAL SYSTEMS FOR OPERATION I WORRY ABOUT A LIFE-THREATENING ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893238August 4, 2016
UNKNOWN OR OTHER
DRIVER DOOR AJAR WON'T GO OUT OR COMES ON RANDOMLY WILE DRIVING AND INTERIOR LIGHTS COME ON AND WON'T GO OFF. DEALER SAYS IT IS NOT A SAFETY ISSUE? WHY CAN POLICE TICKET YOU FOR DRIVING WITH INTERIOR LIGHTS ON IF IT NOT A SAFETY ISSUE? WHY DO THE DOORS LOCK AUTOMATICALLY IF IT IS NO A SAFETY FEATURE? 42,000 MI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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