Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10916744October 18, 2016
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
WE RECENTLY HEARD THAT THE EDGE WAS BEING INVESTIGATED BECAUSE OF PROBLEMS WITH THE DOOR LATCH. WE WANT TO REPORT THAT WE HAVE HAD THAT PROBLEM. WE BOUGHT A 2013 EDGE IN DEC 2015. DURING THE FIRST WEEK WE STARTED GETTING THE WARNING MESSAGE THAT THE DRIVER'S DOOR WAS OPEN WHEN IT WAS ACTUALLY NOT. IT DID NOT HAPPEN EVERY TIME WE DROVE THE CAR, BUT WHEN IT DID HAPPEN, THE MESSAGE KEPT REPEATING & THERE WAS NO WAY TO STOP IT. ON JULY 26, 2016, WE TOOK IT TO THE DEALER & FOUND OUT THE PROBLEM WAS THE DOOR LATCH. IT COST $486.57 FOR REPLACEMENT (SEE INVOICE). WHEN I HEARD ABOUT THE INVESTIGATION, I TALKED TO THE MANAGER AT THE DEALERSHIP & HE SAID THAT IT WAS 'POSSIBLE' THAT WE WOULD BE REIMBURSED BY FORD IF A RECALL WERE ISSUED. ANOTHER FORD WORKER IN THE SERVICE DEPARTMENT SAID HE DOES NOT THINK THERE WILL BE A RECALL BECAUSE THERE HAVE NOT BEEN THAT MANY INCIDENTS. AN ONGOING INVESTIGATION INDICATES THAT THERE MUST HAVE BEEN PLENTY OF INCIDENTS. IF THIS IS A DESIGN FLAW, FORD SHOULD BE HELD RESPONSIBLE. WE ARE LIVING ON SOCIAL SECURITY AND $486.57 IS A SUBSTANTIAL PART OF OUR INCOME. WE SHOULD NOT HAVE TO PAY FOR FORD'S MISTAKE. WE URGE YOU TO ISSUE A RECALL SO THAT WE CAN ATTEMPT TO OBTAIN REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916842October 18, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING DESPITE DOOR BEING CLOSED. DOORS REMAIN UNLOCKED AND INTERIOR LIGHTS REMAIN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916859October 18, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS ABLE TO REACH AND OPEN THE DOOR WHILE THE CAR WAS IN MOTION SO I HAD TO TAKE THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED IMMEDIATELY BEFORE ONE OF MY CHILDREN WAS HURT. THE CAR ONLY HAS APPROXIMATELY 40,000 MILES ON IT AND IS WELL CARED FOR BUT OUT OF WARRANTY SO THE REPAIR COST US 474$ AND I WAS OUT OF A VEHICLE FOR TWO DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916612October 17, 2016
UNKNOWN OR OTHER
DRIVER'S DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916618October 17, 2016
STRUCTURE:BODY
THE DOOR AJAR SENSOR STAYS ON. THE DOORS WON"T LOCK AND I DON'T KNOW IF THE DOOR IS REALLY CLOSED. THIS HAPPENS WHEN THE VEHICLE IS STATIONERY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916662October 17, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916413October 17, 2016
SERVICE BRAKES
2013 FORD EDGE, THE BRAKES ARE DIFFICULT TO APPLY AND MAKE A HISSING NOISE. WITHOUT WARNING THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL STALL. THIS HAS HAPPENED ON THE HIGHWAY AND ON RESIDENTIAL STREETS, AND ALWAYS WHEN YOU ARE TRYING TO STOP. AT TIMES YOU LITERALLY HAVE TO USE BOTH FEET TO FULLY STOP THE VEHICLE. THE ISSUE STARTED AT THE BEGINNING OF OCTOBER AND HAS BEEN HAPPENING MORE FREQUENT. I WILL NO LONGER BRING THIS VEHICLE ON THE HIGHWAY. WHY HAS THERE BEEN NO RECALL ISSUED ON THIS, OR ARE WE WAITING FOR PEOPLE TO DIE OR BE SERIOUSLY INJURED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916415October 17, 2016
UNKNOWN OR OTHER
LEFT FRONT DOOR AJAR. AFTER CLOSING THE DOOR DOOR AJAR WARNING LIGHT STILL STAYS ON AND CABIN LIGHTS ON. NEED TO CLOSE VERY HARD COUPLE OF TIMES TO GET RID OF "DOOR AJAR" WARNING LIGHT AND CABIN LIGHTS TO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916444October 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916228October 15, 2016
EXTERIOR LIGHTING
DRIVER'S SIDE DOOR AJAR LIGHT STAYS ON. MAYBE ONE OUT OF TEN DOOR CLOSURES WILL TURN OFF LIGHT. AS A CONSEQUENCE INTERIOR DOME LIGHT STAYS ON AND DRAINS BATTERY. PROBLEM OCCURS WHEN VEHICLE IS STATIONARY BUT CONTINUES WHEN VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916103October 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LOW OIL ENGINE PRESSURE AT ALL TIMES INDICATED, OLMOST SINCE PURCHASE 2 YAERS AGO.WHEN VEHICLE IS IN MOTION ON A CITY OR HIGHWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916158October 14, 2016
UNKNOWN OR OTHER
DOOR AJAR- FRONT DRIVER DOOR WILL NOT LATCH PROPERLY AND THEREFORE DOOR AJAR ALERT STAYS ON ALL THE TIME. THE INTERIOR LIGHTS REMAIN ON WHEN FIRST DRIVING WHICH CAUSES SAFETY HAZARD AT NIGHT AND THE DOORS WILL NOT LOCK WHILE DRIVING, ANOTHER SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916163October 14, 2016
POWER TRAIN
VEHICLE LOST TOTAL POWER WHILE GOING 70MPH ON THE HIGHWAY. NEEDED TO PULL OVER. A MESSAGE ICON "WRENCH" APPEARED ON THE INFORMATION PANEL. "WRENCH" REFERRED TO POWER TRAIN PROBLEM.DID A INTERNET SEARCH IN REFERENCE THE POWER TRAIN ISSUE AND FOUND OTHER SIMILAR SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915778October 13, 2016
ELECTRICAL SYSTEM
DOOR AJAR INDICATOR STAYS ON EVEN THOUGH DOOR IS CORRECTLY CLOSED. MY 2013 EDGE HAS LESS THAN 38000 MILES. BUT FORD WILL NOT FIX WITHOUT OWNER PAYING FOR IT. THIS IS NOT THE FIRST 2013 EDGE WITH THIS PROBLEM AND FORD SHOULD FIX WITHOUT OWNER'S COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915446October 12, 2016
ELECTRICAL SYSTEM
MY 2013 FORD EDGE HAS A MECHANICAL/ELECTRIC DOOR JAR SWITCH WHICH FAILS THUS YOU END UP WITH A 'DOOR AJAR' WARNING ON YOUR DASH. THUS YOU CAN'T LOCK YOUR DOORS AND THE LIGHT AND RADIO REMAIN ON AFTER TO EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915659October 12, 2016
ELECTRICAL SYSTEM
PASSENGER FRONT DOOR AJAR WARNING LIGHT STAYING ON CAUSING INTERIOR LIGHTS TO STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915270October 11, 2016
EXTERIOR LIGHTING
THE "DOOR AJAR" LIGHT COMES ON EVEN THOUGH THE DOOR IS PROPERLY CLOSED. DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. DOME LIGHT WILL NOT TURN OFF WHEN CAR IS STOPPED. THE PROBLEM BEGAN TWO WEEKS AFTER THE CAR CAME OFF OF WARRANTY AND HAS BEEN DOING THIS INTERMITTENTLY EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915294October 11, 2016
ELECTRICAL SYSTEM
WHILE DRIVING CAR HAS COMPLETE LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915309October 11, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL STALL AND GO INTO LIMP MODE, YELLOW WRENCH APPEARS ON LEFT HAND DISPLAY. THIS HAS HAPPENED TWICE WITHIN THE LAST 3 MONTHS, ONCE IN THE MIDDLE LANE OF A RUSH HOUR FREEWAY TRAVELLING AT 40MPH. I WAS LUCKY TO GET ACROSS TO THE SHOULDER BEFORE I LOST ALL MOMENTUM. NO RESPONSE WHEN PUSHING THE ACCELERATOR, ENGINE SHAKES BADLY. HAVE TO RESTART THE CAR IN ORDER TO CONTINUE TRAVEL. ALL RESEARCH POINTS TO FAULTY ELECTRONIC THROTTLE BODY. FORD SERVICE CENTER ADVISERS AGREE BUT REFUSE TO PERFORM REPAIR UNDER WARRANTY AS THERE ARE NO CODES. THE CODES GET WIPED AFTER RESTARTING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915383October 11, 2016
ELECTRICAL SYSTEM
DOOR AJAR SENSOR FAILURE. SYSTEM WOULD INDICATE DOOR WAS AJAR EVEN THOUGHT DOOR WAS CLOSED. LIGHTS WOULD REMAIN ON, AND DOOR INDICATOR WOULD CHIME EVERYTIME THE CAR CAME TO A COMPLETE STOP. DOOR SENSOR NEEDED TO BE REPLACED AT A COST OF $585.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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