Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11181958February 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED GURLEY LEEP FORD LINCOLN AT 574-291-6910 (LOCATED AT 320 E IRELAND RD, SOUTH BEND, IN 46614) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176310February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2019. AFTER CONTACTING THE DEALER (MARSHAL MIZE FORD, 5348 HIGHWAY 153, HIXON, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175048February 7, 2019
ENGINE
DRIVING TO WORK I NOTICED THE TEMPERATURE GAUGE GOT ALL THE WAY UP AND I PULLED OVER, SINCE I WAS DRIVING ON THE I-41 NORTHBOUND HIGHWAY, I DECIDED TO GET OFF THE HIGHWAY SINCE I WAS PRETTY CLOSE TO THE EXIT. I CALLED MY HUSBAND FOR ASSISTANCE AND RIGHT AFTER HE DROPPED ME OFF AT WORK, HE CHECKED THE SUV AND NOTICED THE COOLANT RESERVOIR WAS VERY LOW. WE TOOK IT TO THE MECHANIC AND AFTER THE INSPECTION HIS DIAGNOSTIC WAS A 'WATER PUMP FAILURE ' SINCE THE WATER PUMP IS LOCATED 'INSIDE ' THE ENGINE ITSELF, IT WILL BE A 'VERY EXPENSIVE FIX' SO THE MECHANIC RECOMMENDED TO REPORT IT SINCE IT MAY BE FOMOCO'S FAULTY. I COMPLETELY AGREED WITH HEM, BECAUSE THE FACT THEY INSTALLED THE WATER PUMP INSIDE THE ENGINE, DOESN'T MAKE ANY SENSE, BECAUSE JUST A INEXPENSIVE PUMP AFFECTED THE WHOLE ENGINE AND TO REPAIR IT, WILL COST MORE THAN THE SUV ITSELF. THIS HAPPENED ON JANUARY 28TH 2019, AROUND 1:30. MY HUSBAND AND I ARE HOPING THERE IS A 'RECALL ' REGARDING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172754January 29, 2019
VEHICLE SPEED CONTROL
WHEN DRIVING MY CAR LOSES POWER AND WRENCH LIGHT CAME ON. BOUGHT IT TO FORD DEALER WAS TOLD IT'S MY THROTTLE BODY. I SEE THIS IS NOT A ISOLATED CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172366January 27, 2019
AIR BAGS
TAKATA AIRBAG INFLATOR! RECEIVED A LONG OVERDUE LETTER FROM THE FORD MOTOR COMPANY TO TAKE MY VEHICLE IN TO A FORD DEALER AND HAVE THE INFLATOR FIXED AND MADE AN APPOINTMENT AND TOOK IT IN! WAS TOLD IT WOULD TAKE ABOUT 2 HOURS! A FEW HOURS LATER MY VEHICLE HADN"T BEEN MOVED AND THEY SAID THEY HAD MORE IMPORTANT JOBS TO DO AND WERE NOT SURE IF THEY WOULD GET TO IT! I HAD MY SON TAKE IT IN AND HE WAS VERY UPSET AND LEFT! THEY HAVE BEEN VERY RUDE AT THIS DEALERSHIP BEFORE! SO IT SEEMS THAT SINCE THIS WAS A FREEBIE IT WASN'T IMPORTANT TO THEM TO FIX THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172221January 26, 2019
AIR BAGS
TAKATA RECALL - IT HAS BEEN NEARLY 3 YEARS AND MY LOCAL DEALERSHIP STILL DOES NOT HAVE PARTS AVAILABLE TO FIX THE ISSUE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO FIX A RECALL ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172222January 26, 2019
AIR BAGS
"TAKATA RECALL" TAKATA RECALL 16V-384 HELLO. I RECEIVED A RECALL NOTICE IN JULY 2016 REGARDING AIR BAG REPLACEMENT ON MY 2008 FORD EDGE. IT SAID PARTS WERE NOT AVAILABLE, AND I WOULD BE NOTIFIED AGAIN WHEN IT WAS AVAILABLE. IN OCTOBER OF 2016 I RECEIVED MILITARY ORDERS TO MOVE FROM CALIFORNIA TO BELGIUM, AND BROUGHT MY CAR WITH ME. I RECEIVED ANOTHER NOTICE IN NOV 2018 THAT THE PART WAS NOW AVAILABLE. I HAVE SINCE CONTACTED FORD SEVERAL TIMES VIA THE CUSTOMER SERVICE NUMBER PROVIDED ON THE RECALL FORM. THE REPRESENTATIVES HAVE REPEATEDLY GIVEN ME MISINFORMATION. DURING MY LAST CALL WITH CUSTOMER SERVICE JUST YESTERDAY, IT WAS CONFIRMED BY THE REPRESENTATIVE, THAT DUE TO MY CURRENT RESIDENCE IN BELGIUM, REPLACING THE AIRBAG WAS JUST NOT AN OPTION. SHE SAID THE FORD RECALL COMPUTER DOES NOT CONNECT WITH BELGIUM. WHEN I CONTACTED A BELGIUM FORD DEALER, THEY HAD NO IDEA WHAT I WAS TALKING ABOUT, NO VISIBILITY TO THE RECALL. THE DEALER HERE ALSO TOLD ME THEY HAVE HAD TO TURN AWAY NUMEROUS OTHERS IN MY SAME SITUATION. I DON'T KNOW WHAT ELSE TO DO NOW. WE HAVE A FAMILY OF FOUR, AND I AM WORRIED ABOUT THEIR SAFETY. I WILL NOT BE BACK IN THE U.S. FOR AT LEAST 3 YEARS, MAYBE LONGER. HELP!? THANK YOU. W.S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172227January 26, 2019
ENGINE, UNKNOWN OR OTHER
WATER PUMP WENT OUT CAUSING CAR TO OVERHEAT. OVER VIEW OF VEHICLE DETERMINED THAT WHEN THE PUMP WENT OUT IT MIXED THE ANTIFREEZE AND OIL INSIDE THE ENGINE. INSTEAD OF JUST REPLACING THE WATER PUMP NOW I NEED A WHOLE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172041January 25, 2019
SERVICE BRAKES
WHISTLING NOISE WHEN BRAKE PEDAL DEPRESSED AND SOMETIMES BRAKE PEDAL IS HARD TO DEPRESS MAKING STOPS SEEM LIKELY UNSTOPPABLE ALSO REAR BRAKES MAKE TERRIBLE NOISE WHEN BACKING PADS AND ROTORS ARE OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172150January 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. TEAM FORD (5445 DREXEL RD, LAS VEGAS, NV 89130) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171307January 22, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE ODOMETER BECAME INOPERABLE AND THE VEHICLE FAILED TO MAINTAIN FORWARD MOMENTUM. THE VEHICLE WAS SAFELY GUIDED OFF OF THE ROADWAY, THE IGNITION WAS PLACED IN THE OFF POSITION, AND THE VEHICLE WAS RESTARTED; HOWEVER, IT FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. KRAUSE FAMILY FORD OF WOODSTOCK (LOCATED AT 195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, (770) 592-8873) AND THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000. *TT VEHICLE WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169870January 14, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERKELEY FORD (1511 US-52, MONCKS CORNER, SC 29461, (843) 761-8284) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166591January 12, 2019
AIR BAGS
I HAVE HAD A RECALL LETTER SINCE DEC. 2017 AND CANNOT GET THE DEALER TO GET THE REPLACEMENT FOR MY TAKATA AIRBAG RECALL. I HAVE SEEN REPORTS AND AS A DISABLED WIDOW OF A VET WHO DIED DO TO WAR, I AM WORRIED ABOUT DRIVING MY EDGE. WHAT CAN BE DONE ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163784December 28, 2018
POWER TRAIN
WHILE DRIVING THROUGH AN INTERSECTION AT APPROX 40 MPH TRANSMISSION SHUTTER AND LOCKED THE WHEELS UP. LUCKILY THE TRAFFIC AROUND ME WAS ABLE TO DODGE ME WITHOUT INCIDENT. I SHUT IT OFF AND RESTARTED PUT INTO 1ST GEAR AND PULLED OFF TO SIDE OF ROAD. THERE WAS BURNT GEAR OIL SMELL COMING FROM UNDER THE SUV. NOW IT COMES AND GOES TRANS SLIPPING AND PTU OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163858December 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (LONG-LEWIS FORD LINCOLN OF CORINTH, INC (1500 S HARPER RD, CORINTH, MS 38834, 662-287-3184) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162803December 20, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER REGARDING NHTSA RECALL 16V-384 IN DECEMBER OF 2017 STATING THAT FORD DISCOVERED A SEVERE SAFETY RISK IN THE PASSENGER AIRBAG OF MY VEHICLE IN JULY 2016. ALMOST A YEAR LATER, IN NOVEMBER OF 2018 I RECEIVED ANOTHER LETTER THAT SAID PARTS ARE AVAILABLE FOR MY VEHICLE AND I SHOULD CALL A DEALER TO SCHEDULE AN APPOINTMENT. I CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT ON DECEMBER 3, BUT THEY SAID I WOULD HAVE TO WAIT UNTIL THE PART ARRIVED. IT HAS BEEN ALMOST 3 WEEKS SINCE I MADE THE APPOINTMENT, AND THAT IS NOWHERE NEAR THE AMOUNT OF TIME MY WIFE AND I HAVE WAITED FOR FORD TO EVEN HAVE PARTS AVAILABLE FOR OUR VEHICLE. I AM BEYOND FRUSTRATED THAT EVERY TIME I DRIVE THE CAR WITH ANYONE ELSE THEY EITHER HAVE TO SIT IN THE BACK OR RISK METAL SHRAPNEL IN THE CASE OF AN ACCIDENT. THIS IS AN ESPECIALLY RELEVANT FEAR DURING THE WINTER MONTHS WHEN ICY ROAD CONDITIONS MAKE ACCIDENTS MUCH MORE LIKELY. I AM EXTREMELY DISAPPOINTED THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR 2 AND A HALF YEARS AND I AM STILL WAITING FOR A FIX FOR MY VEHICLE. I KNOW I AM NOT THE ONLY ONE WAITING, AND THAT MAKES IT EVEN MORE APPALLING THAT FORD HAS NOT BEEN MORE TIMELY IN FIXING THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162461December 19, 2018
ELECTRICAL SYSTEM
THE SUNROOF STAYS OPEN AND CANNOT CLOSE UNLESS THE VEHICLE IS STOPPED AND MANUALLY FORCED CLOSE. THE SUNROOF MECHANISM TO CLOSE TO GLASS BREAKS EASILY. THIS APPEARS TO BE A COMMON ISSUE WITH THE PANORAMIC SUNROOF, BUT IS EXTREMELY EXPENSIVE TO FIX. THE DEALERSHIP IS WANTING TO CHARGE BETWEEN $1900 - $2500 TO FIX AND TWO PLASTIC CLIPS THAT CLOSE THE SUNROOF, BECAUSE THEY ARE INDICATED THEY HAVE TO REPLACE THE ENTIRE TRACK SYSTEM, AS THE SPECIFIC SMALL PART THAT NEEDS REPLACING IS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161302December 14, 2018
AIR BAGS
TAKATA RECALL FORD DEALERSHIP SOLD THE VEHICLE KNOWING THE FAULTY AIR BAGS WERE INSTALLED. THEY HAVE FAILED TO FIX THE ISSUE. THEY HAVE CALLED MULTIPLE TIMES TO SCHEDULE REGULAR MAINTENANCE AND IGNORE MY REQUEST EACH TIME TO HAVE THE AIR BAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160489December 14, 2018
AIR BAGS
2008 FORD EDGE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING THE AIRBAG REPLACE UNDER RECALL, 2 AIRBAG WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161463December 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (RON LEWIS FORD BEAVER FALLS, 201 7TH AVE, BEAVER FALLS, PA 15010, 724-843-1000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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