Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10943738January 9, 2017
STRUCTURE:BODY
DOOR AJAR LIGHT ON WITH DOOR CLOSED.INTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK.SOMETIMES HAVE TO CLOSE DOOR 10 -12 TIMES BEFORE IT REGISTERS THAT IT IS CLOSED. I DRIVE TO WORK AT NIGHT AND INTEROIR LIGHTS ARE DISTACTING AND MAKE IT HARDER TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943972January 9, 2017
ELECTRICAL SYSTEM
DRIVER DOOR CLOSED SWITCH FAILS REGULARLY. WARNINGS SAY DRIVER DOOR AJAR AND SHIFT TO PARK WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943970January 9, 2017
ELECTRICAL SYSTEM
GEAR SHIFT LEVER SWITCH FAILS INTERMITTENTLY WHEN CAR IS IN PARK BUT WARNINGS SAY IT IS NOT IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940355January 7, 2017
STRUCTURE:BODY
DOOR AJAR SENSOR STAYS ON EVEN WHEN THE DOOR IS CLOSED. INTERIOR LIGHTS STAY ON WHILE I'M DRIVING CAUSING DANGEROUS CONDITIONS AT NIGHT. CHIMES "DOOR AJAR EVERY TIME I LET OFF THE BRAKES WHICH IS VERY DISTRACTING. DOOR WILL NOT LOCK WHEN THE KEYS ARE IN THE IGNITION BECAUSE THE CAR THINKS THE DOOR IS OPEN. THIS IS ALL VERY DISTRACTING AND UNSAFE. FORD NEEDS TO RECALL THIS BEFORE SOMEONE GETS IN AN ACCIDENT OR ROBBED BECAUSE THEY CANNOT LOCK THE DOORS. I CANNOT SEE TO BACKUP AT NIGHT WITH THE INTERIOR LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939857January 5, 2017
UNKNOWN OR OTHER
DRIVERS DOOR AGAR LIGHT WILL NOT GO OUT. DOORS WILL NOT LOCK AND INTERIOR LIGHTS WILL STAY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939694January 4, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR SENSOR WOULD ERRONEOUSLY ACTIVATE. THE FAILURE INDICATED THAT THE FRONT PASSENGER SIDE DOOR WAS UNSECURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR SENSOR WAS FAULTY. THE FRONT PASSAGENER SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939723January 4, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL LEVEL DROPS DRAMATICALLY, THE FUEL INDICATOR WILL DROP UP TO 20 MILES PER EVERY MILE OF ACTUAL MILEAGE. GAS SEEMS TO BE LEAKING AND ODOMETERS WILL SKIP NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939500January 3, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSOR REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939038January 2, 2017
ELECTRICAL SYSTEM
DRIVER'S SIDE "DOOR AJAR" WARNING LIGHT ALONG WITH ASSOCIATED ALARMS ("SHIFT INTO PARK") GOES OFF WHEN CLOSING THE DOOR. THIS WARNING ALSO KEEPS THE INTERIOR LIGHTS ON, THUS POTENTIALLY DRAINING THE BATTERY. BACKING UP IN THE DARK IS IMPOSSIBLE BECAUSE THE INTERIOR LIGHTS ARE SO BRIGHT, NOTHING CAN BE SEEN OUTSIDE. MY TEMPORARY SOLUTION HAS BEEN TO DISCONNECT THE BATTERY WHEN I'M PARKED FOR A PROLONGED PERIOD OF TIME. MY CONCERNS ARE; WILL THIS BE HAPPENING TO ALL 6 DOOR SENSORS, HOW LONG WILL THESE FAULTY SENSORS LAST, WILL THEY FIND A REDESIGN FOR THIS SENSOR THAT LASTS LONGER THAN 34K MILES AND WHAT IF THE DOOR REALLY ISN'T CLOSED? FORD MOTOR COMPANY HAS ALREADY RECALLED THIS SENSOR/MODULE ON OTHER MODELS (FOCUS, ETC) OF THIS YEAR. BECAUSE THERE AREN'T AS MANY EDGES ON THE ROAD ISN'T A GOOD REASON TO NOT WANT TO MAKE THE CORRECTION FOR ALL MODELS INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939118January 2, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR LIGHT IS ON, EVEN WHEN THE DOOR IS SECURELY SHUT. DRIVER FRONT AND PASSENGER FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938989January 1, 2017
STRUCTURE:BODY
FRONT DRIVER'S SIDE DOOR AJAR. THE FRONT DOOR MECHANISM WILL NOT LOCK. THERE IS A CONSTANT WARNING CHIME AND THE INTERIOR LIGHTS STAY ON EVEN WHEN THE DOOR IS SHUT. THE WARNING IS " DRIVER DOOR AJAR".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938935December 31, 2016
UNKNOWN OR OTHER
DRIVERS DOOR AJAR ALARM AND WARNING LIGHT OCCURS WHEN THE DOOR IS ACTUALLY CLOSED. THE DOORS WILL NOT LOCK AUTOMATICALLY. WHEN YOU HIT THE SWITCH TO LOCK THE DOORS THEY LOCK AND THEN IMMEDIATELY UNLOCK. DOME LIGHTS STAY ON WHICH MAKES DRIVING AT NIGHT UNSAFE. THIS OCCURS AFTER STARTING THE CAR IN PARK AND CONTINUES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938940December 31, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR SENSOR REFLECTS DOOR OPEN 3RD OR 4TH TIME THIS HAS HAPPENED. DOORS WILL NOT LOCK AND DOME LIGHT REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938715December 30, 2016
ELECTRICAL SYSTEM, POWER TRAIN
MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR THE SHIFTER BUT NO RECALL. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND WILL NOT PURCHASE ANOTHER FORD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938823December 30, 2016
STRUCTURE:BODY
THE DRIVERS DOOR GIVES ERROR UPON CLOSING INDICATING THE DOOR IS AJAR. AFTER CLOSING DOOR MANY TIMES THE MESSAGE IS STILL THERE. WHEN THE DOOR IS AJAR THE DOOR LOCKS WILL NOT FUNCTION MEANING YOU ARE VULNERABLE TO A CAR JACKING BECAUSE YOUR DOORS WON'T LOCK. WHEN YOU GET OUT THE CAR THE SAME ISSUE BUT THE INTERIOR LIGHTS WILL STAY ON UNTIL THE FAILSAFE TIMES THEM OUT FOR EMERGENCY SHUTOFF BUT, THE DOORS ARE STILL UNLOCKED. THIS PROBLEM SEEMS TO BECOME WORST IN THE WINTER TIME. I DO NOT EXPERIENCE THIS PROBLEM DURING THE WARM SUMMER MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938857December 30, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
BOTH FRONT LEFT AND REAR LEFT DOOR SENSORS SHOW THAT THE DOORS ARE OPEN ALTHOUGH ITS FULLY CLOSED. THEREFORE THE CABIN LIGHTS STAY ON AND THE DOORS CANNOT BE LOCKED. MY 2.5 YEAR OLD DAUGHTER OPENED THE DOOR WHILE I WAS DRIVING ALTHOUGH THE DOORS WERE SUPPOSED TO LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938859December 30, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DRIVERS DOOR IS COMPLETELY SHUT. THIS CAUSES DOME LIGHTS TO STAY ON UNTIL CAR IS MOVING CAUSING A VISIBILITY PROBLEM. DOORS WILL NOT LOCK EVEN WHEN LOCKED MANUALLY DOORS WILL UNLOCK BY ITSELF WHILE CAR IS IN MOTION CAUSING A CHILD IN BACK SEAT TO OPEN A DOOR WHILE THE CAR IS MOVING AND POSSIBLY FALLING FROM CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938674December 29, 2016
STRUCTURE:BODY
DOOR AJAR WARNING LIGHTS STAYS ON WITH DOOR SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938416December 29, 2016
FUEL SYSTEM, GASOLINE, ENGINE
2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT THE VEHICLE QUICKLY AS I FEEL THE BODY WARM. ONCE I GET OUT OF THE VEHICLE AND RUN TO A SAFE PLACE ABOUT 40 FEET AWAY, I THROW MYSELF ON THE GROUND AND LOOK AT THE VEHICLE AND SEE THAT THE VEHICLE IS BURNING. I CAN SEE THAT THE FIRE IS CONSUMING THE VEHICLE AND CAN OBSERVE FIRE INSIDE THE VEHICLE COMING OUT OF THE WINDOWS AND FIRE THROUGH THE BOTTOM OF THE VEHICLE THAT GOES FROM THE FRONT OF THE ENGINE DOWN THE SIDE. AND THE FIRE RUNS TO THE GAS TANK.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10938558December 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOORS WERE CLOSED, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE WARRANTY, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. ..UPDATED 02/09/17 *BF THE CONSUMER STATED THE LATCH WAS REPAIRED AT THE COST OF $315.95. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge