Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10734912July 18, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ON AFTER DOOR IS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734948July 18, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA. THIS PROBLEM HAS DRAINED MY BATTERY ON MORE THAN ONE OCCASION. THE PROBLEM HAS BEEN DIAGNOSED, HOWEVER, MOST FORD DEALERS WANT TO CHARGE CUSTOMERS $215 PLUS FOR DIAGNOSTIC FEES. ONLY THEN WILL THEY REPAIR THE PROBLEM. MY CAR IS STILL UNDER WARRANTY, SO I STILL WIND UP PAYING ABOUT WHAT IT COSTS TO REPAIR IT. (??) CAR PART STORES WILL RUN A DIAGNOSTIC FOR FREE... THIS SEEMS TO BE A CHRONIC ISSUE. WHEN I RESEARCHED IT, TONS OF INFORMATION ABOUT THIS SPECIFIC PROBLEM SURFACED. IT SEEMS FORD WILL NOT ISSUE A RECALL WHEN IT IS SO OBVIOUSLY NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734530July 16, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2011 FORD EDGE EQUIPPED WITH PIRELLI SCORPION STR TIRES, SIZE 245/50/R20. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT FROM THE SIDEWALLS. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIRE. THE FAILURE RECURRED AND THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR TIRES HAD BULGES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734335July 15, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CERTIFIED PRE-OWNED 2011 FORD EDGE LIMITED AWD. PURCHASED IN NOV. 2014. ON MONDAY, JUNE 8, 2015 AS I WAS DRIVING AT 55 MPH, A LIGHT CAME ON ON THE LEFT HAND SIDE OF THE INSTRUMENT PANEL. THE LIGHT SAID "AWD OFF" AND HAD A LITTLE WRENCH SYMBOL ON IT. THE CAR ABRUPTLY LOST POWER AND I JUST COASTED OUT OF THE WAY OF TRAFFIC AND ONTO THE SIDE OF THE ROAD BECAUSE THERE WAS NO SHOULDER. I TRIED TO PRESS THE GAS PEDAL BUT NOTHING HAPPENED--THERE WAS NO ACCELERATION. MY VEHICLE ESSENTIALLY "DIED" WITHOUT WARNING IN TRAFFIC. WEATHER CONDITIONS WERE SUNNY ABOUT 85 DEGREES. THE RADIO AND AC WORKED, BUT THE GAS PEDAL DID NOT. THE VEHICLE SOUNDED LIKE IT WAS GOING TO STALL OUT AND WAS SPUTTERING AS I COASTED. I PUT THE VEHICLE IN "PARK" AND TURNED THE VEHICLE OFF. I WAITED SEVERAL MINUTES AND RESTARTED THE VEHICLE. VEHICLE SEEMED TO WORK OK AND NO WARNING LIGHTS CAME BACK ON AFTERWARDS. I CALLED THE DEALERSHIP AND ARRANGED FOR ME TO HAVE MY CAR INSPECTED FOR THE CAUSE OF THIS MALFUNCTION. I PAID $111.30 FOR THE VEHICLE TO BE HOOKED TO A DIAGNOSTIC MACHINE BUT THE DEALERSHIP WAS UNABLE TO GET ANY "CODES" FROM A DIAGNOSTIC READING NOR COULD THE DEALER REPLICATE THE WARNING LIGHT TO COME ON. ON JUNE 24, 2015 THE SAME ISSUE HAPPENED AGAIN. I TOOK A PHOTO OF THE LIGHT ON THE DASH, SENT IT TO DEALERSHIP. THIRD TIME HAPPENED ON FRIDAY, JULY 10, 2015 AND I WAS ON THE HIGHWAY IN THE PASSING LANE AND HAD TO COAST ACROSS THE SLOW LANE TO GET OUT OF THE WAY OF TRAFFIC SO I WOULDN'T CAUSE AN ACCIDENT. AGAIN, I TOOK PHOTOS OF THE ODOMETER AND THE "AWD OFF" LIGHT AND SENT TO DEALERSHIP. DEALERSHIP SYS WITHOUT A CODE FROM DIAGNOSTIC MACHINE, THEY CAN'T TELL WHAT IS WRONG. FOURTH TIME HAPPEN LAST NIGHT, JULY 14, 2015. THIS IS A HUGE ISSUE AS FROM RESEARCHING ON THE INTERNET, A LOT OF OTHER FORD EDGE OWNERS EXPERIENCED THE SAME PROBLEM! PLEASE HELP! I FEEL LIKE I'M GETTING NO HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733857July 14, 2015
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD EDGE SUDDENLY LOST POWER ( VEHICLE STILL RUNNING). NO RESPONSE FROM ACCELERATOR EVEN THOUGH VEHICLE WAS STILL RUNNING. HAD TO ROLL TO SIDE OF ROAD (VERY UNSAFE). A WARNING LIGHT BRIEFLY CAME ON SHOWING ":AWD OFF" AND AFTER A FEW SECONDS WARNING CHANGED THE "WRENCH" ICON. THIS HAPPENED A SECOND TIME JUST A FEW HOURS LATER. I SCHEDULED APPOINTMENT WITH DEALER FOR THE NEXT DAY, AND IT HAPPEND AGAIN ON THE WAY TO THE DEALER. DEALER RAN CODES, ALL PASSED AND COULDN'T FIND ISSUE. IT HAPPENED AGAIN 10 MILES AFTER PICKING UP FROM THE DEALER. RESCHEDULED FOR NEXT DAY WITH DEALER. ISSUE HAPPENED YET AGAIN ON THE WAY TO THE DEALER. ONCE AGAIN DEALER COULD NOT FIND ISSUE OR ANY ERROR CODES. IN SUMMARY, IT HAPPENED 5 TIMES IN LESS THAN 30 MILES OF DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733676July 13, 2015
ELECTRICAL SYSTEM
ON JUNE 12, 2015 MY 2011 FORD EDGE LIMITED EXPERIENCED PROBLEMS WITH THE LOCKS. THE CAR WILL NOT STAY LOCKED AND UNLOCKS ITSELF. WHETHER STOPPED IN TRAFFIC, DRIVING, AFTER TURNING OFF THE IGNITION, OR WALKING AWAY FROM THE CAR, IT UNLOCKS ITSELF AND SOMETIMES DOES IT CYCLICALLY. IT HAPPENS WHETHER I LOCK THE CAR MANUALLY OR WITH THE KEY FOB. IF I USE THE KEY FOB, WITHIN A FEW SECONDS IT WILL UNLOCK ITSELF AGAIN. IF I LOCK IT MANUALLY, IT MAY BE A FEW SECONDS OR A FEW MINUTES. IT CAUSES THE EXTERIOR PARKING AND HAZARD LIGHTS TO FLASH AND THE DOME LIGHT TO COME ON. IT IS NOT SAFE. I LIVE IN AN MAJOR CITY. THOUGH I HAVE A PUSH IGNITION THAT WON'T START OR OPERATE THE CAR WITHOUT THE KEY FOB PRESENT, I AM AFRAID THAT IF I LEAVE THE CAR SOMEONE COULD GET IN AND RANSACK/DAMAGE IT OR WORSE YET, GET IN AND WAIT FOR ME TO RETURN AND ATTACK ME AS I APPROACH OR OPEN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733572July 13, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR ALARM WILL NOT GO OFF,EVEN THOUGH THE DOOR IS SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733475July 12, 2015
UNKNOWN OR OTHER
THE DOOR LATCH WAS REPLACED BECAUSE THE DOOR OPEN WARNING KEPT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732640July 8, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH BECAME INOPERABLE PREVENTING THE DOORS FROM LOCKING. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732515July 7, 2015
UNKNOWN OR OTHER
DOOR ADJAR ALARM KEEPS GOING OFF FOR DRIVER AND REAR LEFT PASSENGER DOORS EVEN WHEN DOORS ARE PROPERLY CLOSED. ON THIS DATE, DOOR ADJAR ALARM WENT OFF FOR REAR RIGHT PASSENGER DOOR. I IGNORED THE ALARM THINKING THE SENSOR HAD FAILED FOR YET ANOTHER DOOR. WHEN I ARRIVED AT MY DESTINATION, I NOTICED THAT THE PASSENGER DOOR WAS ACTUALLY NOT CLOSED PROPERLY AND IT WAS A LEGITIMATE ALARM. MY 8 YEAR OLD DAUGHTER WAS IN TH SEAT, AND HAD FAILED TO PROPERLY CLOSE THE DOOR. I COMPLETELY IGNORED THE ALARM BECAUSE FOR MONTHS THE DOOR ADJAR ALARM HAD BEEN SOUNDING FOR THE DRIVER AND REAR LEFT PASSENGER DOORS. THIS IS A HUGE CONCERN, AND FORD HAS STILL NOT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732167July 6, 2015
ELECTRICAL SYSTEM
DOOR SENSOR DOES NOT REGISTER THAT THE DOOR IS SHUT, CAUSING THE LIGHTS TO STAY ON INSIDE CONTINUOUSLY. THIS IS A DANGER TO THE DRIVER ESPECIALLY AT NIGHT BECAUSE I CANNT SEE TO DRIVE WITH THE INSIDE DOME LIGHTS ON AND ITS UNSAFE FOR THE PASSENGERS WHEN THE DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731937July 4, 2015
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR WARNING LIGHT WOULD NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731918July 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR SENSOR , LIGHTS STAY ON AND DOORS WON'T LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731657July 2, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731485July 1, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LATCH FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,795. UPDATED 09/14/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731631July 1, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
A DOOR AJAR BUT NO DOOR OPEN. LATCH KEY ASSEMBLY HAD TO BE CHANGED ON DRIVER'S SIDE FRONT AND NOW AT 80,000 MILES LATCH KEY CHANGE NEEDING CHANGED ON PASSENGER REAR DOOR. WHAT WILL IT TAKE FOR FORD TO RECALL THIS ISSUE. POSTED SO MANY TIMES HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731067June 29, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD MODEL FROM WINDSTARS, TO RANGERS, TO EDGES - ALL MODELS YEARS, ALL WITH THE SAME PROBLEM. FORD HAS NOT BOTHERED TO FIX THIS PROBLEM FOR YEARS!..3-DAYS AGO, I TOOK MY 2013 FORD TAURUS TO THE FORD DEALERSHIP IN LANCASTER, SC FOR A SAFETY RECALL TO FIX DEFECTIVE DOOR LATCHES, AND A SEPARATE RECALL CHECK ON LIGHTS ON THE LICENSE PLATE FOR POSSIBLE MOISTURE LEAKAGE. SO, I GOT A SAFETY RECALL ON POSSIBLY FAILED SEAL ON LICENSE PLATE LIGHTS, BUT NO RECALL ON AN ISSUE WITH THE LIGHTS ON IN THE VEHICLE CAB WHILE DRIVING AT NIGHT??? IT MAKES ONE WONDER WHO MAKE THESE DECISIONS ABOUT WHAT IS A SAFETY ISSUE. IS IT DONE SOLELY ON THE BASIS OF WHAT IS CHEAP AND EXPEDITIOUS? IF THE FIX IS CHEAP, RECALL IT AND IF THE FIX IS A BIT MORE COSTLY, DO NOTHING AND LET THE MANUFACTURER MAKE MONEY OFF THE FIX. HOW CAN DRIVERS BE PROTECTED? HOW CAN CONSUMERS BE PROTECTED? I HOPE YOU CAN HELP. THANK YOU. [XXX].UPDATED 10/27/15 *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730729June 27, 2015
UNKNOWN OR OTHER
DRIVERS SIDE DOOR LATCH FAULTY, WAS SHOWING DOOR AJAR WHEN CLOSED WHICH PREVENTED DOORS FROM LOCKING AND KEPT INTERIOR LIGHTS ON NOT SURE IF AIRBAG WOULD ARM OR NOT. WAS UNDER WARRANTY AND TOOK TO DEALER FOR REPAIR AND WAS TOLD IT JUST NEEDED TO BE RESET. DEALER DID NOT DOCUMENT THE REPAIR AND WHEN THE PROBLEM STARTED HAPPENING AGAIN A FEW MONTHS LATER I WAS TOLD IT WOULD BE $600 TO REPLACE THE LATCH. FORD KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN BUT HAS NOT ISSUED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730787June 27, 2015
ELECTRICAL SYSTEM
DOOR AJAR SENSOR WILL NOT GO OUT AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON AFTER DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730532June 26, 2015
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR SENSOR IS MALFUNCTIONING CAUSING THE DOORS TO NOT LOCK DURING OPERATION OF THE VEHICLE. ) THE SENSOR DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED AND THEREFORE THE INTERIOR LIGHTS STAY ON (EVEN AT NIGHT). THIS ALSO DRAINS THE BATTERY WHEN THE CAR IS SITTING OVERNIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge