Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11045538November 13, 2017
STRUCTURE:BODY
DRIVER SIDE PASSENGER DOOR SENSOR ALWAYS STATES THE DOOR IS OPEN, WON'T TURN OF INTERIOR LIGHTS SO AFFECTING VISION WHILE DRIVING. INTERIOR LIGHTS STAY ON ONE DUE TO DOOR NOT CLOSED SO BATTERY IS DYING. DOORS WILL NOT LOCK WHILE DRIVING VERY DANGEROUS FOR SMALL CHILDREN . CHILD SAFETY LOCK WILL NOT WORK DUE TO THE SENSOR SAYING THE DOOR IS OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045540November 13, 2017
UNKNOWN OR OTHER
MY WIFE COMPLAINED OF THE SMELL OF ROTTEN EGGS AND A SEVERE HEADACHE WHILE DRIVING WITH THE CLIMATE CONTROL ON, WHEN SHE SHUT IT OFF AND OPENED THE WINDOWS IT DISSIPATED. THIS IS A CONDITION COMMON TO BREATHING CARBON MONOXIDE, I'M A RETIRED, UNION TRAINED, HEATING AND COOLING SPECIALIST. WE TOOK THE VEHICLE TO OUR LOCAL FORD DEALERSHIP AND AFTER THEY LOOKED AT IT THEY CLAIMED WE WOULD BE RESPONSIBLE FOR A $2000+ REPAIR RELATED TO FORD SERVICE BULLETIN TSB 14-0201 (EXHAUST SULFUR ODOR AFTER HARD ACCELERATION - CLIMATE CONTROL IN RECIRCULATION MODE ONLY). THE ABOVE IS A FALSE STATEMENT SINCE IT OCCURS IN ANY, CLIMATE CONTROL, MODE. THIS BULLETIN COVERS HOW TO REMOVE THE EXHAUST AND CLEAN AREAS OF THE UNDERCARRIAGE WHERE SEAM SEALER AND EXPANDABLE FOAM IS TO BE APPLIED. THIS IS FORDS RESPONSIBILITY SINCE IT IS A DEFECT IN SOME (2011-2014 EDGE, 2011-2015 MKX) OF THERE PRODUCT LINE. THE DATE BELOW IS NOT EXACT SINCE IT IS A REOCCURRING PROBLEM. PLEASE HELP ASAP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045305November 11, 2017
ELECTRICAL SYSTEM
"REAR LEFT DOOR AJAR". INTERIOR DOME LIGHTS STAY ON FOR A SIGNIFICANTLY VARYING AMOUNT OF TIME WHEN DRIVING AND WHEN IT'S DARK AT NIGHT THIS IS VERY DISTRACTING AND DANGEROUS. THE INTERIOR DOME LIGHTS STAY ON FOR A SIGNIFICANTLY VARYING AMOUNT OF TIME AFTER THE CAR IS TURNED OFF AND KEY IS REMOVED. THIS IS DRAINING THE BATTERY AND GOING TO LEAD TO PREMATURE BATTERY FAILURE. SOMETIMES THE CAR DOORS WON'T LOCK WHILE DRIVING. SOMETIMES CAR DOORS WON'T LOCK AFTER EXITING CAR IN NON-SECURE AREAS SUCH AS PARKING LOTS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044771November 9, 2017
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TO SLAMMED MY DOOR SEVERAL TIMES IN ORDER FOR THE LIGHT TO GO OFF. NOW THE LIGHT WILL NOT GO OFF AND IM UNABLE TO LOCK MY DOOR. I HAVE HAD TO REPLACE THE BATTERY 2 TIMES BECAUSE IT DRAINS THE POWER. MY DRIVER SIDE DOOR EVEN OPENED AS I WAS MAKING A TURN. THIS IS EXTREMELY DANGEROUS. THIS ISSUE SHOULD BE COVERED UNDER A RECALL. THERE HAVE BEEN SEVERAL COMPLAINTS AND NOTHING HAS BEEN DONE. THIS MATTER SHOULD BE LOOKED AT VERY CLOSELY AND SWIFTLY AND FOR THOSE WHO HAD TO PAY $400 - $450 TO HAVE IT REPAIRED SHOULD BE REIMBURSED BY FORD FOR SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044855November 9, 2017
VISIBILITY/WIPER
THE REAR WIPER STAYS ON EVEN THOUGH THE SWITCH IS IN OFF POSITION. IT HAPPENS WHILE THE VEHICLE IS IN MOTION AND WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044558November 8, 2017
STRUCTURE:BODY
DOOR AJAR LIGHT STAYS ON WHEN DRIVERS DOOR IS SHUT. THIS ALSO CAUSES THE DOORS NOT TO LOCK WHEN ENGAGED IN THE DRIVE MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044753November 8, 2017
SERVICE BRAKES
BEGAN TO EXPERIENCE POWER BRAKE BOOSTER FAILURE. HEARD A HISSING NOISE WHEN BRAKES WERE APPLIED. FOUND A 'EXTENDED WARRANTY' FOR THE POWER BRAKE BOOSTER. MY VEHICLE FALLS 2 MONTHS PAST THE CUT OFF. I FEEL THAT THIS IS A MAJOR MANUFACTURER DEFECT THAT SHOULD INCLUDE ALL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044306November 7, 2017
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR 'DOOR OPEN' LIGHT WILL NOT GO OUT WHEN THE DOOR IS CLOSED. THE OVERHEAD LIGHT WILL STAY ON AND DISTRACT ME WHEN DRIVING AT NIGHT. IT WILL ALSO DRAIN THE BATTERY WHEN THE IGNITION IS TURNED OFF BECAUSE IT DOES NOT REGISTER THAT THE DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043811November 6, 2017
STRUCTURE:BODY
MY DRIVER SIDE DOOR WILL BE CLOSED PROPERLY AND THE DOOR AJAR LIGHT WILL TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043399November 5, 2017
ELECTRICAL SYSTEM
ORIGINALLY OCCURRED IN 2015. AT THAT TIME THE DEALER INDICATED THAT SOP WAS TO CLEAN CONTACTS NOT REPLACE COMPONENT. THE CLEANING WORKED UNTIL THE WARRANTY EXPIRED. NOW THE DOOR DOES NOT REGISTER IN THE SYSTEM AS CLOSED AT ANY TIME. THE DOOR IS CLOSED BUT THE SYSTEM DOES NOT SEE IT AS CLOSED. DOOR REMAINS UNLOCKED BECAUSE SYSTEM DOES NOT SEE IT CLOSED. ANTI-THEFT DOES NOT WORK BECAUSE SYSTEM DOES NOT SEE DOOR AS CLOSED. LIGHTS REMAIN ON FOR LONG PERIODS OF TIME WHEN THE DOORS ARE CLOSED. GET WARNING THAT DOOR IS OPEN, WHEN IT IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043320November 4, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR LIGHT ALWAYS STAYS ON AND AT TIMES DOORS DON'T LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042280November 2, 2017
ELECTRICAL SYSTEM
DRIVER DOOR AJAR REMAINS ON WITH DOOR CLOSED. CANNOT LOCK DOORS AND LIGHTS DRAIN BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041740October 31, 2017
AIR BAGS
RECEIVED A NOTICE IN THE MAIL ABOUT THIS PROBLEM FROM TK HOLDINGS, INC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041509October 31, 2017
SEATS
THE DRIVERS SEAT ROCKS/SHIFTS BACK AND FORTH WHEN TAKING OFF AND STOPPING. AFTER DOING RESEARCH THIS HAS COME UP AS A COMMON ISSUE WITH SIMILAR FORDS IN THE PAST FEW YEARS. SEEMS TO BE THE 'SEAT TRACK', IT HAS BEEN IDENTIFIED AS A FAULTY ITEM ON FORD EDGE MODELS ALL THE WAY FROM VERY BEGINNING OF VEHICLES HITTING THE MARKET,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041441October 30, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR DOOR SENSOR WILL NOT GO OFF, RESULTS IN DOME LIGHT STAYING ON RUNNING BATTERY DOWN. WIPERS WILL NOT SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040931October 29, 2017
UNKNOWN OR OTHER
SHIFT TO PARK WE HAVE CONTINUED TO HAVE PROBLEMS WITH THIS PROBLEM EVEN AFTER SPENDING $313 ON 9/23/15 TO HAVE IT REPAIRED (CURRENT DATE IS 10/29/17). WE PUT IT IN PARK & TURN OFF THE CAR, BUT WE GET THE MESSAGE TO "SHIFT TO PARK" ON THE SCREEN & THE SCREEN WON'T GO OFF WHICH THEN CAN RUN OUT THE BATTERY. IT GETS TO THE POINT WHERE THE CAR WON'T EVEN START. SEEMS LIKE MANY COMPLAINTS HAVE BEEN POSTED ABOUT THIS SAME PROBLEM ON DIFFERENT MODELS. FORD SHOULD HAVE REPAIRED THIS FOR FREE &/OR SHOULD REIMBURSE ANY ONE WHO HAS HAD TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040949October 29, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT ON DASH ALWAYS ON WHEN IGNITION KEY IS INSERTED - DOORS SECURELY LATCHED - DOME LIGHTS STAY ON, DRAINING BATTERY - DOORS WON'T LOCK FOR SAFETY IN MOTION - DEALER TRYING TO ACT LIKE THEY NEVER HEARD OF IT, ALTHOUGH THOUSANDS MENTIONED ONLINE - VEHICLE HAS 30600 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040468October 27, 2017
POWER TRAIN
LEAKING PTU. $1800 TO REPAIR. READ ON INTERNET THAT'S IT'S A WELL KNOWN PROBLEM CAUSED BY A DESIGN ISSUE. THERE IS NO WAY TO DRAIN FLUSH AND REFILL THE PTU APPARENTLY SOME COMPANIES ARE DRILLING AND TAPPING THE UNIT TO ADD A NEEDED PLUG. FORD WAS NOT INTERESTED IN ADDRESSING THE PROBLEM. MY CASE NUMBER WITH FORD IS CAS 13398813
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040631October 27, 2017
ELECTRICAL SYSTEM
A COUPLE WEEKS AGO THE "DOOR AJAR" WARNING LIGHT APPEARED. I'VE REPEATEDLY CHECKED THE CONDITION OF THE DOORS AND LIGHT DOESN'T GO OFF. I'VE READ OF THE PROBLEM ON LINE AND IT SEEMS TO BE A COMMON ISSUE, EXPENSIVE TO REPAIR, AND KNOWN TO CAUSE ISSUES WITH THE BATTERY LIFE AND OPERATION OF THE LOCKING/ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039678October 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT THIS CAR IN JULY OF LAST YEAR, IT IS NOW OCTOBER. MY HEAT WORKED FINE THIS PAST WINTER BUT SINCE TRYING TO USE IT THIS YEAR SINCE IT HAS STARTED GETTING COLDER, ALL I GET IS COLD AIR. I HAVE EVEN HAD THE THERMOSTAT REPLACED WHICH MADE IT WORK FOR A DAY BUT HAD TO TAKE MY CAR BACK IN 2 DAYS AFTER THE REPAIR. MY MECHANIC SAID IT IS THE COMPUTER WHICH I CAN'T FIND ANYTHING ABOUT IN MY WARRANTY GUIDE. I KNOW I AM NOT THE FIRST ONE TO HAVE THESE ISSUES AS I HAVE SEEN MANY COMPLAINTS ONLINE. IT WOULD BE GREAT IF I COULD GET SOME HELP GETTING THIS ISSUE RESOLVED SOON DUE TO MY 3 YOUNG CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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