Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10785650October 23, 2015
ENGINE
MY CAR WILL CUT OFF RANDOMLY WHILE DRIVING DOWN A CITY STREET AT AROUND 40 MILES PER HOUR. IT HAS ALSO HAPPENED WHILE IN A DRIVE THROUGH WHILE IDLING WITH FOOT ON BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785661October 23, 2015
POWER TRAIN
WRENCH WARNING LIGHT, THEN LOST ACCELERATION, CAR STOPPED. DRIVING ON HIGHWAY WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785680October 23, 2015
ENGINE, POWER TRAIN, STEERING
THIS IS THE SECOND REPORT I HAVE MADE ABOUT THIS ISSUE. THE FIRST WAS ON/ABOUT SET. 26, 2015. WHEN I WAS DRIVING, THE CAR IN MOTION, THE POWER TRAIN MALFUNCTION INDICATOR (A WRENCH) COMES ON, THE CAR LOSES ALL POWER, GOES DOWN TO PERHAPS 2 MILES PER HOUR, AND THEN STOPS. IT FEELS AS THOUGH THE POWER STEERING ALSO GOES OUT. WHEN THE CAR STOPS, IT SHAKES AND JERKS. YOU CANNOT ACCELERATE. I TURN THE MOTOR OFF AND THEN ON, "RESETTING" THE INDICATOR (PER THE FORD DEALERSHIP). AND THE ISSUE STOPS. IT HAS HAPPENED AGAIN TODAY, OCT. 23RD. TWICE (IN THE MORNING AND AGAIN THIS AFTERNOON). I CALLED SAM GALLOWAY FORD IN FORT MYERS, FL AND WAS TOLD TO BRING IT IN ON NOV. 4TH. AGAIN, TODAY IS OCT. 23. I WAS TOLD, BY DANIELLE (SERVICE ADVISOR), THAT "SINCE IT IS NOT HAPPENING ALL THE TIME IT WAS FINE TO WAIT" UNTIL NOV. 4, 2015. I AM AFRAID TO DRIVE THIS CAR THIS IS A SAFETY ISSUE FOR ME, ANYONE I HAVE IN THE CAR, AND OTHER DRIVERS. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE? I AM ON BUSY ROADS WHEN THIS HAPPENS. WHY DON'T YOU DO SOMETHING????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783814October 20, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED EVEN WHEN THE DOOR WAS SECURED. IN ADDITION, THE VEHICLE WOULD NOT LOCK UNTIL AFTER THE THIRD OR FOURTH ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783196October 19, 2015
STRUCTURE:BODY
DOOR LATCH & LATCH ISSUE. WHILE DRIVING AND WHILE THE CAR IS PARKED THE DOOR ADJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED; INTERIOR LIGHTS STAYS ON; INABILITY TO LOCK DOORS WHILE IN VEHICLE; AND FAULTY LATCH. THIS STARTED GETTING WORSE AROUND JUNE 2015. I WENT TO THE NEAREST FORD DEALERSHIP TO HAVE IS CHECKED OUT, BUT THEY TOLD ME THAT NOT RECALL WAS MADE ON MY TYPE OF CAR AND THAT THEY WAS AWARE OF THE ISSUES MY MY TYPE OF VECHILE. THEY WERE WILLING TO FIX IT, BUT IT WOULD COST ME $450 -$550 OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783095October 17, 2015
POWER TRAIN
ON A FRIDAY AFTERNOON IN BUSY, FAST MOVING HIGHWAY TRAFFIC, I BEGAN A LANE CHANGE TO TURN RIGHT OFF OF THE HIGHWAY ONTO A NEIGHBORHOOD STREET. MY CAR JOLTED THEN ABRUPTLY LOST ALL ACCELERATION. I DID HAVE ELECTRICAL POWER AND POWER STEERING, BUT NO SPEED. I WAS ABLE TO CREEP ALONG AT SNAIL PACE STAYING TO THE FAR RIGHT. I PUT ON MY FLASHERS, AND FORTUNATELY ALL TRAFFIC BEHIND ME COULD SAFELY MANUEVER AROUND TO PASS ME. I WAS QUITE SCARED BY THE SUDDEN ONSET OF THIS PROBLEM, THE LOSS OF CONTROL AND THE FACT THAT THE INSTRUMENT PANEL ONLY GAVE ME "WRENCH" SYMBOL AND NO INSTRUCTIONS OR DESCRIPTIONS THAT WERE HELPFUL. ONCE I TURNED THE CAR OFF AND TURNED IT ON AGAIN, THE SYMBOL LIGHT WAS GONE AND MY CAR DROVE NORMALLY. AT NO TIME PRIOR TO THIS EVENT DID MY INSTRUMENT PANEL DENOTE ANY ISSUE WITH MY POWER TRAIN. ONCE I HAD THIS FAILURE, I TOOK THE VEHICLE TO MY DEALER, MAXWELL FORD IN AUSTIN, AND THEY INFORMED ME THIS IS AN EVENT THAT THEY HAVE SEEN BEFORE. I AM REPORTING IT TO YOU BECAUSE I FEEL THIS WAS A VERY THREATENING SITUATION. LOSING ALL ABILITY TO ACCELERATE PUT ME AT RISK OF BEING HIT FROM BEHIND. I WAS LUCKY TO BE GOING OFF THE HIGHWAY TO THE RIGHT...A LEFT TURN WOULD HAVE BEEN FATAL IN THIS CIRCUMSTANCE, AS THERE WAS NO WAY TO ACCELERATE AND CLEAR MYSELF FROM ONCOMING TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782815October 16, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR ADJAR STAYS ON, LITES WILL NOT TURN OFF IN CAR AND DOOR LOCK WILL UNLOCK AND NOT WORK WHEN THIS IS ON. IT HAS STARTED DOING THIS AGAIN WHILE GOING DOWN THE ROAD LITE GOES ON DOORS UNLOCK. THIS HAS HAPPEN SINCE WE PURCHASED THE VECHILE HAD IT REPAIRED ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782995October 16, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT REPEATEDLY ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS BEING OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781283October 10, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR LIGHT COMES ON AND STAYS ON AND INTERIOR LIGHTS WILL NOT GOT OUT AND AT NIGHT TIME THIS IS A REAL HAZARD FROM BEING BLINDED FROM THE LIGHTS AND YOU CAN'T TURN THEM OFF, ALSO THE DOOR LOCKS WILL NOT SET BECAUSE OF THIS SWITCH AND OTHER SAFETY HAZARD. IT HAPPEN ABOUT 1 MONTH AGO AND HAS BEEN A ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780440October 7, 2015
STRUCTURE:BODY
DRIVER DOOR AJAR ALARM IS ACTIVATED EVEN THOUGH DOOR IS CLOSED. THIS WON'T ALLOW THE DOORS TO LOCK AUTOMATICALY WHILE THE CAR IS IN MOTION. NOT COVERED UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780441October 7, 2015
STRUCTURE:BODY
THE DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY, SENSOR LIGHT READS DOOR AJAR AND WILL NOT ALLOW DOOR TO BE LOCKED. I HAVE TO SLAM THE DOOR A DOZEN TIMES FOR IT TO CATCH EVERY TIME I ENTER. LIGHTS IN CAR STAY ON AS A RESULT DRAINING MY BATTERY. SAFETY HAZARD AS I AM UNABLE TO LOCK MY DOORS. EXTREMELY FRUSTRATING & DANGEROUS AS I TRAVEL ALONE QUITE FREQUENTLY. I AM ASSUMING THIS IS THE SENSOR IN THE DOOR THAT IS MALFUNCTIONING. THIS NEEDS TO BE RECALLED SO THE PART CAN BE REPLACED & PROBLEM CAN BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780506October 7, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT WARNING REMAINS ON AFTER DOOR IS CLOSED. DOME LIGHTS REMAIN ON FOR 5 MINUTES OR LONGER AND CREATES A VISIBILITY ISSUE WHEN DRIVING AT NIGHT. THE DOORS DO NOT AUTOMATICALLY LOCK WHEN VEHICLE IS IN MOTION. PASSENGER DOOR WHEN OPENED AND CLOSED ALSO KEEPS DOME LIGHTS ON FOR EXTENDED PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780534October 7, 2015
ELECTRICAL SYSTEM
SUMMARY: WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. THIS IS GETTING WORSE BECUSE IS NOT ALLOW YOU TO LOCK DOORS WHEN YOU ARE DRIVING. HOW IS POSSIBLE THAT THIS KEEP CONTINUE IN THE LATEST MODELS ALSO, WHAT KIND OF ENGINEERS HAVE FORD THAT THEY CAN NOT FIX THIS SMALL ISSUE THAT CAN CAUSE BIG PROBLEMS IN A CASE OF AN ACCCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780604October 7, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER DOOR INDEPENDENTLY REGISTERED AS OPEN WHEN IT WAS NOT. AS A RESULT, THE EXTERIOR LIGHTING REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO GET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATE 01/13/16 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779834October 5, 2015
ENGINE
WHILE DRIVING THE ENGINE STALLS, RUNNING ONLY IN A ROUGH IDLE. THE AWD OFF WARNING LIGHT COMES ON ALONG WITH A WARNING LIGHT SHOWING A WRENCH ICON. THE VEHICLE WILL ONLY MOVE 1 - 2 MILES PER HOUR, WHICH IS VERY DANGEROUS IN TRAFFIC OR AT AN INTERSECTION! THIS HAPPENS AT DIFFERENT SPEEDS IN CITY DRIVING (I FEEL IT IS TOO DANGEROUS TO DRIVE AT FAST HIGHWAY SPEEDS AND NO LONGER FEEL SAFE IN THIS VEHICLE!) I UNDERSTAND OTHER FORD VEHICLES HAVING THIS SAME PROBLEM ARE NAMED IN A CUSTOMER SATISFACTION PROGRAM, AND THE PROBLEM IS A FAULTY THROTTLE BODY THAT IS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779878October 5, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT ON. INTERIOR LIGHTS DO NOT TURN OFF UNTIL ABOUT 20 MILES PER HOUR. DOORS WILL NOT LOCK IF YOU LOCK THE DOORS THEY WILL JUST UNLOCK EVEN WHILE DRIVING.. THIS IS A REAL SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779957October 5, 2015
POWER TRAIN
I WAS DRIVING AT 35 MPH WHEN MY CAR JERKED AND LOST ALL POWER. I HAD TO COAST OFF THE ROAD WITHOUT ANY STEERING CAPABILITY. A WRENCH SYMBOL APPEARED INDICATING A PROBLEM WITH THE AWD OR POWER TRAIN. I HAD THE CAR TOWED TO MY MECHANIC WHO COULD NOT FIND A PROBLEM AND MY CAR STORED NO CODES FOR DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779967October 5, 2015
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR ALARM IS ACTIVE EVEN THOUGH THE DOOR IS CLOSED, THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE THE CAR IS I MOTION. THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED WITHIN THE LAST 2 YEARS. THE REPAIR REQUIRES THAT THE DOOR LOCK MECHANISM BE REPLACED...FORD NEEDS TO DETERMINE WHY THIS LOCK UNIT KEEPS FAILING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779194October 2, 2015
ENGINE
LAST WEEK, WHILE MY WIFE WAS DRIVING OUR 2011 FORD EDGE SPORT WITH 41,000 MILES AT 65MPH ON A BUSY CHICAGO HIGHWAY, THE MESSAGE CENTER PINGED, "AWD OFF" MESSAGE APPEARED, THEN A PICTURE OF A WRENCH APPEARED. THE CAR THEN LOST ALL POWER, INCLUDING STEERING. LUCKILY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT AND TURN THE CAR OFF. AFTER A COUPLE OF MINUTES, SHE STARTED THE CAR AND ALL APPEARED FINE. NOT BEING SURE OF WHAT JUST HAPPENED, WE TOOK THE CAR TO THE FORD DEALERSHIP FOR INSPECTION. $200.00 LATER, THEY TOLD US THAT A BRAKE PEDAL CONNECTOR WAS LOOSE AND THAT WAS MOST LIKELY THE CAUSE. A WEEK LATER THE EXACT SAME THING HAPPENED, AGAIN WHILE SHE WAS TRAVELING ON A BUSY CHICAGO AREA HIGHWAY AT 65MPH. AFTER PULLING OVER, TURNING THE CAR OFF, AND CALMING HERSELF DOWN, SHE STARTED DRIVING TO GET OFF OF THE HIGHWAY. AFTER ABOUT 10 MINUTES IT HAPPENED AGAIN. THIS TIME SHE PULLED OVER AND CALLED ME. I MET HER AND I DROVE THE CAR TO THE FORD DEALERSHIP. WHILE I WAS DRIVING, IT HAPPENED THREE MORE TIMES. HOWEVER, I NOTICED THAT IT APPEARED THAT IF I KEPT THE CAR UNDER 40MPH, IT WOULD RUN WITHOUT RECURRENCE. WHEN I ARRIVED AT THE FORD DEALERSHIP, THEY WERE ABLE TO READ THE COMPUTER CODE. THIS TIME THEY TOLD ME IT WAS CODE P2111 AND THAT THE THROTTLE BODY ACTUATOR CONTROL WAS STUCK OPEN AND THAT THE THROTTLE BODY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED. $800.00 LATER, THE REPAIRS WERE COMPLETED. THE EVENING WE DROPPED THE CAR OFF AT THE DEALERSHIP, WHILE DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT THIS APPEARS TO BE A KNOWN ISSUE WITH A "CUSTOMER SATISFACTION PROGRAM" TO ADDRESS BEING PUT IN PLACE. UNFORTUNATELY, MY FORD DEALERSHIP SERVICE ADVISOR TOLD ME THAT THEY KNEW NOTHING OF THIS WHEN WE PICKED THE CAR UP THE NEXT DAY. HAVING BEEN THROUGH THIS, I CAN SAY I AM QUITE SURPRISED THERE ARE NO DEATHS ASSOCIATED WITH THIS DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779238October 2, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE COMPLETELY LOST POWER WHILE DRIVING 45 MPH ON BUSY 4 LANE ROAD WITH NO SHOULDER. YELLOW WRENCH LIT UP ON DASH AND CAR COMPLETELY AND IMMEDIATELY SHUT DOWN LEAVING ME WITHOUT THE ABILITY TO STEER AND SAFELY REMOVE THE VEHICLE OFF OF THE ROAD (I WAS ALMOST REAR-ENDED AND A CAR HAD TO SWERVE TO KEEP FROM HITTING ME). THIS HAPPENED TWICE IN 8 HOURS. CAR HAS BEEN MAINTAINED, HAD FUEL, NEW BATTERY, ETC. WITH NO OTHER WARNINGS OR INDICATORS. THIS ISSUE IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge