Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11083076April 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083114April 3, 2018
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11083181April 3, 2018
STRUCTURE:BODY
THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF HOUR IN SUB ZERO TEMPERATURES. I AM 60 YEARS OLD AND SUFFER FROM DIABETES, HIGH BLOOD PRESSURE AND CANCER OF THE DIGESTIVE SYSTEM AND THIS BECAME A DANGEROUS, LIFE THREATENING SITUATION. SINCE JANUARY 2, 2018 MY CAR HAS REPEATEDLY RUN THE BATTERY DOWN WHEN SENSING THE DOOR OPEN AND SETTING THE ALARM SYSTEM ACTIVE, REPEATEDLY AND FOR HOURS WHEN I'M NOT AROUND. AFTER MONTHS OF THIS I DISCOVERED TODAY THAT MY HORN FAILED WHEN IN TRAFFIC AND HEAVY RAIN AND THUNDERSTORMS AND I WAS UNABLE TO ALERT A CAR PULLING INTO MY RIGHT OF WAY THAT I WAS THERE. THIS GETS MORE AND MORE DANGEROUS EVERY MONTH, FROM NEARLY FREEZING TO DEATH, TO NEARLY MANGLED ON A US HIGHWAY IN NORTHWEST INDIANA SOMETHING NEEDS ADDRESSING BY FORD AS THIS SEEMS TO BE A CONSTANT PROBLEM IN THE FORD EDGE VEHICLES. THESE PROBLEMS HAVE DEVELOPED MORE OFTEN OVER THE LAST YEAR BUT I DISCOVERED THE HORN PROBLEM TODAY IN A POSSIBLY LIFE THREATENING INCIDENT AT 50 MPH IN RAIN AND THUNDERSTORMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082591April 2, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON DRIVERS FRONT DOOR, DOOR AJAR WARNING LAMP INTERMITTENTLY COMES ON, EVEN AFTER REPEATEDLY OPENING/CLOSING DOOR, & INTERIOR LAMP STAYS ON BECAUSE OF THIS. OCCURS UPON ENTERING CAR FROM PARKED POSITION. WAS REPAIRED UNDER WARRANTY ONCE BEFORE ABOUT 1 1/2 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082209March 30, 2018
ENGINE
I WAS DRIVING MY 2013 FORD EDGE IN TOWN 30 MPH ON A FOUR LANE ROAD WHEN THE ENGINE JUST DIED. I AM LUCKY I WAS NOT ON A BUSY HIGHWAY COULD HAVE END BADLY. FORD KNOWS OF THIS PROBLEM BUT WILL NOT HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082043March 29, 2018
UNKNOWN OR OTHER
DRIVERS DOOR AJAR LEFT REAR DOOR AJAR LIGHT ON DASH AND INTERIOR LIGHTS ON BUT DOORS ARE CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081273March 26, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE VEHICLE STALLS NUMEROUS TIMES WITHOUT WARNING AND YOU LOSE ALL CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080867March 22, 2018
SERVICE BRAKES
DRIVING IN THE CITY, PRESSED ON THE BRAKES TO STOP AT A LIGHT BUT THE PEDAL WAS SOFT, HAD TO PUSH PEDAL ALL OF THE WAY TO THE FLOOR IN ORDER TO STOP. VERY SCARY, FORTUNATELY I WAS NEAR MY HOME, PEDAL REMAINS VERY SOFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080935March 22, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DEPRESSING THE BRAKE PEDAL, AN AIRY HISSING NOISE WAS PRESENT AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. ON ONE OCCASION, THE ENGINE STALLED AND A MESSAGE DISPLAYED, INDICATING THAT NOT ENOUGH AIR HAD ENTERED THE ENGINE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,600. *TT THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079836March 16, 2018
POWER TRAIN
GEAR CASE IS TOO CLOSE TO THE CATALYTIC CONVERTER AND THE GEAR FLUID IS HEATING UP AND BLOWING OUT OF THE BREATHER TUBE. GEAR CASE HOLDS 12 OZ OF FLUID AND NO WAY TO TELL HOW MUCH IS STILL LEFT INSIDE. COULD DAMAGE THE TRANSMISSION. I WAS TOLD BY THE FORD DEALERSHIP THAT THIS EQUIPMENT SHOULD NEVER HAVE TO BE FIXED OR REPLACED. IT IS A FORD DESIGN FLAW. FORD COMPANY WILL NOT ACCEPT RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079515March 15, 2018
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR ALARM REMAINS ON AFTER DOOR IS CLOSED. CONSTANT ALARMS WHEN STOPPING TO PLACE VEHICLE IN PARK. DOORS WILL NOT LOCK AND LIGHTING REMAINS ON IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079022March 13, 2018
SERVICE BRAKES
BRAKE BOOSTER FAILURE. HARD TO STOP, HISSING NOISE, HARD TO BACK UP, AT IDLE WHEN AT STOP LIGHT CAR CUTS OFF, IF AT STOP SIGN FOR TOO LONG WITH FOOT ON BREAKS CAR SHAKES THEN CUTS OFF, CAN'T MAKE SUDDEN BRAKE OR CAR JERK AND THEN IS HARD TO STOP, AIR PRESSURE NOISE WHEN APPLYING BREAKS. WHEN DRIVING AT SPEED WHILE TURNING AND TRYING TO BREAK TO SLOW DOWN, CAR WON'T SLOW DOWN. BREAK PEDDLE EXTREMELY HARD WHEN BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078680March 12, 2018
VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ON THE FREEWAY, CAR LOST POWER AT AROUND 80 MPH. MY CAR WOULD NOT ACCELERATE WHEN GOING UP AN INCLINE AND TAKES A WHILE TO PICK UP ANY SPEED. THIS HAPPENED ON THE FREEWAY WITH MY WIFE AND MY 1 YEAR OLD WHICH IS EXTREMELY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076933March 8, 2018
UNKNOWN OR OTHER
DRIVER DOOR ADJAR WHEN SHUTTING THE DOOR THE INTERIOR LIGHT STAYS ON AND DOORS WILL NOT LOCK THIS HAPPEN'S EVERY TIME I SHUT MY DRIVER DOOR IT'S A SAFETY HAZARD WHEN YOUR LOCKS DON'T LOCK AND YOU INTERIOR LIGHTS STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075103February 26, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING WHEN THEY WERE ACTIVATED. THE CONTACT CALLED SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392) AND THE PARTS WERE ORDERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074623February 24, 2018
UNKNOWN OR OTHER
WHEN CLOSING THE DRIVER DOOR IT SAYS DRIVER DOOR AJAR.THEN WHEN LOCKING THE DOORS IT WILL NOT LOCK, BECAUSE THE DOOR AJAR LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074419February 23, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
WHEN I GO TO PUT MY CAR I PARK AND TAKE MY FOOT OFF THE BREAK THE CAR WILL ROLL FORWARD SEVERAL FEET OR IF I AM ON A HILL IT WILL ROLL BACKWARD SEVERAL FEET. WHEN I AM DRIVING ON THE HIGHWAY THE CAR WILL JUST STOP ACCELERATING AT 80MPH. ON SEVERAL OCCASIONS I WAS TRYING TO GET AROUND A TRUCK AND THE CAR JUST STOPPED ACCELERATING ALMOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074055February 21, 2018
STRUCTURE:BODY, EXTERIOR LIGHTING
DOOR IS NOT REGISTERING THAT IT IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAIN BATTERY. THE DRIVER AJAR SWITCH NEEDS TO BE RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073339February 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER SIDE DOOR GIVES WARNING OF DOOR AJAR WHEN DOOR IS COCOMPLETELY SHUT, CAUSING THE SAFETY OF MY 5 YEAR OLD AND I TO BE COMPROMISED BY THE VEHICLES INABILITY TO LOCK THE DOORS WHILE IN MOTION AS WELL AS LEAVING THE INTERIOR LIGHTS ON WHICH IMPAIRS EVENING VISABILITY. LASTLY IT CONTINUES TO PROVIDE A WARNING ALARM WHICH IMPAIRS DRIVERS CONCENTRATION AND ABILITY TO MAINTAIN FOCUS AND SAFETY ON THE ROAD AND ON OTHER DRIVERS AS WELL AS DRIVING SAFETY PROCEDURES. PROBLEM.IS INTERMITTENT AMD WILL HAPPEN WHEN PARKED OR RANDOMLY WHILE DRIVING. PROBLEM PERSISTS EVEN AFTER SLAMMING DOOR, WHICH CAN CAUSE FURTHER DAMAGE TO THE PROPER FUNCTIONALITY AND SAFETY OF THE VEHICLE THAT IS CONTROLLED THROUGH THE DOORS CONTROL PANNEL. IF ISSUE PERSISTS I PLAN ON FILING WITH THE BBB IN REGARDS TO THIS ISSUE AND THE NEGLIGENCE OF FORD IN THIS HAZARDOUS COMPROMISE ON SAFETY FOR THOSE IN THE VEHICLE, ESPECIALLY IN CASES INCLUDING YOUTH AND CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073182February 15, 2018
VISIBILITY/WIPER
MY WIPERS CONSTANTLY SWIPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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