Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#10497656February 10, 2013
AIR BAGS
I WAS TRAVELING NORTH ON OLD MILL RD IN ANDERSON, SC.I STOPPED AT THE STOP SIGN AND PROCEEDED TO CROSS THE HIGHWAY HWY 76. I HAD CLEARED THE FIRST LANE AND THIS CAR DRIFTED FROM THE RIGHT LANE INTO THE LANE I WAS CROSSING BROAD SIDING MY CAR NONE OF THE AIR BAGS DEPLOYED LEAVING ME WITH GLASS EVERYWHERE. MY DRIVERS SIDE DOOR WAS COMPLETELY PUSHED IN THAT I HAD TO BE EXTRACTED THROUGH THE BACK DOOR ON A BACKBOARD. THE IMPACT PUSHED MY CAR BACK ON TO THE HIGHWAY GOING EAST. THE LEFT FRONT WHEEL FLEW OFF THE CAR LANDING ONTHE OTHER SIDE OF THE HIGHWAY. ALSO THEDOOR LEKIFT FRONT SPRING DISENGAGED. I COULD HAVE BEEN KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496952February 9, 2013
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496273February 4, 2013
SERVICE BRAKES
REAR CALIPERS DOES NOT RETRACT BRAKE PADS AND THERE IS A CONSTANT HOWLING NOISE. CAUSED THE WHEEL AND ROTOR TO BECOME OVER HEATED AND BRAKING WAS DIMINISHED. ALSO BRAKE PADS FIT INTO CALIPER TO TIGHT AND WILL NOT RETRACT WHEN BRAKE PEDAL IS RELEASED CAUSING BRAKE ROTORS AND PADS TO BECOME OVER HEATED AND CAUSE COMPONENTS TO BE GLAZED OVER AND DIMINISHING BRAKING DISTANCE. THIS IS AN ONGOING PROBLEM WHICH FORD IS AWARE OF BUT THERE HAS BEEN NO RECALL OR REMEDY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493458January 18, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TAIL LIGHTS BURN UP, MELT. SOCKETS ARE BURNED BLACK...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492384January 13, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MELTED REAR TURN SIGNAL SOCKET. IT IS THE SECOND TIME I HAVE TO CHANGE THE LIGHT BULB AND SOCKET. THIS IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491522January 5, 2013
EXTERIOR LIGHTING
BOTH OF MY TAIL LIGHTS (BRAKES AND TURN SIGNALS) ON BOTH RIGHT AND LEFT REAR WENT OUT. UPON INSPECTION, I DISCOVERED THAT THE LIGHTS HAD MELTED AT THE BASE AND THERE WAS BLACK SOOT COVERING EACH BULB AND RESIDUE IN THE LIGHT ASSEMBLY FROM WHAT APPEARED TO BE A SMALL FIRE. I REPLACED THE BULBS AND HAVE HAD NO FURTHER ISSUES. FORD DECLINED TO RESPOND TO MY CONCERN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10491532January 5, 2013
ENGINE AND ENGINE COOLING
FOUL ODOR IN CABIN AFTER STOPPING VEHICLE. SMELLS LIKE BURNING OIL OR OTHER FLUIDS. INTERNET SEARCH REVEALS POSSIBLE MANUFACTURER DEFECT RELATED TO LEAKING PTU IN AWD VEHICLES CAUSING FLUID TO LEAK ON TO EXHAUST PIPING RESULTING IN THIS ODOR. THE SMELL IS VERY NAUSEOUS AND PROLONGS EXPOSURE COULD MAKE PASSENGERS FEEL ILL AND SAFETY CONCERNS WITH BREATHING IN THESE FUMES IS QUESTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490040December 25, 2012
POWER TRAIN
WHILE DRIVING AT SPEEDS BETWEEN 40-65 MPH THE VEHICLE WILL ENGAGE HARSHLY WITH A LOUD BANG WHILE IN O/D. WHEN O/D IS OFF, CAR WILL ACCELERATE FASTER, WHEN APPLYING BREAK THERE IS A HESITATION AND CAR WILL NOT SLOW DOWN UNTIL BREAKS ARE APPLIED OVER AND OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489385December 20, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
UPON ACCELERATION THE RPM'S WILL GO UP YET THE CAR WILL SLOW DOWN AND YOU WILL FEEL A BANG AS IF SOMEONE HAS REAR-ENDED YOU. THIS HAS HAPPENED QUITE A FEW TIMES WITHIN A YEAR OF US PURCHASING IT BRAND NEW. THE DEALER COULDN'T FIND ANYTHING WRONG SEVERAL TIMES I BROUGHT IT TO THEM. FINALLY, I LEFT IT THERE A FEW MONTHS AGO AND WOULDN'T TAKE IT BACK UNTIL IT WAS FIXED. THEY RE-DID THE TRANSMISSION AND SAID IT IS FIXED. I HAVE BEEN HAVING THE SAME ISSUE WITH IT STILL. I ALMOST GOT INTO A CAR ACCIDENT BECAUSE IT DID IT AS I WAS TURNING AND IT JUST WOULDN'T KICK INTO GEAR, THEN A BIG BANG AND IT GOES. I ALMOST GOT HIT DEAD ON. NOW THEY ARE TELLING ME THEY CAN'T DO ANYTHING ABOUT IT BECAUSE I HAVE 60,240 MILES ON IT AND IT IS OUT OF WARRANTY AT 60,000. I HAVE BEEN COMPLAINING ABOUT IT SINCE THEY FIXED IT BUT EVERYTIME I WENT TO BRING IT THERE TO HAVE IT CHECKED, THEY DIDN'T HAVE A LOANER OR THE TECH WHO NEEDS TO LOOK AT IT IS OFF. WE CALLED CORPORATE AND THEY DID NOTHING. THIS IS RIDICULOUS THAT I AM READING SO MANY OTHER PEOPLE HAVING THE SAME ISSUE AND NOTHING IS GETTING DONE - NO RECALLS, NOTHING. THIS IS UNFAIR AS TO I HAVE MAINTAINED EVERYTHING ON THIS VEHICLE AND IT SHOULD NOT BE DOING THIS. THIS IS A FORD ISSUE AND THEY SHOULD BE TAKING CARE OF THIS. IT IS NOT THE CONSUMERS FAULT FOR POOR MANUFACTURING OF A VEHICLE THAT WAS ADVERTISED SO GREAT! THEY SHOULD BE FIXING THIS ISSUE BEFORE SOMEONE GETS HURT OR KILLED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488920December 16, 2012
WHEELS
WHEN I START DRIVING I HEAR A ROARING SOUND COMING FROM THE REAR OF THE CAR AND IT GETS LOUDER THE FASTER I GO. IT ALSO IS LOUDER WHEN MAKING A LEFT HAND CORNER AND LESS WHEN MAKING A RIGHT HAND CORNER. I HAVE NOT TAKEN IT INTO THE DEALER YET BUT AM PLANNING WITHIN THE NEXT WEEK. I THOUGHT AT FIRST IT WAS MY TIRES BUT I JUST PURCHASED NEW ONES ABOUT 2 MONTHS AGO AND IT DID NOT STOP THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488872December 15, 2012
EXTERIOR LIGHTING
BOTH MY REAR TURNING SIGNAL LIGHT SOCKETS HAVE MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488851December 14, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
DRIVING HOME FROM WORK ON HWY 99 I HEARD A LOUD POP (SOUNDED LIKE A GUNSHOT) AND HEARD THE SOUND OF GLASS. I PULLED OFF THE FREEWAY AND DISCOVERED MY SUNROOF HAD COMPLETELY EXPLODED. I WAS ALONE ON THE ROAD AND WAS NOWHERE NEAR AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN ON IT. IT WAS A COLD DAY AND THE HEATER WAS ON SO THERE WAS A TEMPERATURE DIFFERENCE. I DROVE THE CAR TO FORD AFTER CALLING MY INSURANCE COMPANY. I WAS TOLD TODAY THAT THERE WAS NO "STRUCTURAL DEFECT" SO FORD WAS NOT RESPONSIBLE FOR THE REPLACEMENT. IT IS 1300 DOLLARS FOR A NEW SUNROOF, 10 DAYS BEFORE CHRISTMAS. AFTER DOING SOME RESEARCH ONLINE I FOUND MY CAR WAS NOT THE ONLY ONE TO HAVE HAD THIS HAPPEN. HAD THE COVER NOT BEEN CLOSED, SHARDS OF GLASS WOULD HAVE RAINED DOWN ON ME AS WELL AS MY SON IN THE BACKSEAT. WE COULD HAVE BEEN SERIOUSLY INJURED EITHER FROM THE GLASS OR AN ACCIDENT. THIS NEEDS TO BE LOOKED INTO AND SOON BEFORE SOMEONE GETS SERIOUSLY HURT OR LOSES THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488100December 12, 2012
EXTERIOR LIGHTING
REAR TAIL LIGHT BULBS (BRAKE/SIGNAL) BURNT AND MELTED IN SOCKET HOUSING ON BOTH SIDES. POSSIBLE ELETRICAL SHORT FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486387November 28, 2012
EXTERIOR LIGHTING
RIGHT BRAKE BULB WENT OUT SO TOOK THE BULB OUT TO REPLACE IT AND NOTICE THE BLACK/PLASTIC PART OF THE BULB WAS MELTED. SO I TOOK THE OTHER SIDE OFF AND FOUND SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483948November 10, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHT SOCKET IS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483722November 8, 2012
POWER TRAIN
DRIVING HOME FROM WORK AT A SPEED OF 55 TO 65 ON I-65 IN MONTGOMERY, ALABAMA WHEN ALL OF A SUDDEN MY CAR BEGIN TO NOT RECOGNIZE THE GAS . IT SLOWED DOWN SUDDENLY AND THE ENGINE BEGAN TO SHAKE. I MADE IT TO AN EXIT BY DRIVING SLOWLY WITH HAZARD LIGHTS ON. WE TOOK THE CAR TO GILMORE FORD THE SAME DAY. ON 11/8/12 WE WERE INFORMED THAT THE PCM CAUSED THE COIL PACK (2) TO NOT FIRE AND THEREFORE BURNED IT UP. I ASKED IF THIS WAS A KNOWN PROBLEM WITH THE CAR AND WAS INFORMED BY [XXX] THAT HE HAS ONLY SEEN IT ONCE. WELL I DECIDE TO LOOK INTO IT VIA THE WEB AND FOUND THAT THIS IS A KNOWN DEFECT IN THE PCM INSTALLED ON FORD EDGES. MY THOUGHT IS THAT HAD TRAFFIC BEEN GOING FASTER I WOULD HAVE HAD AN ACCIDENT IN THE MIDDLE OF THE HIGHWAY WITH HOW QUICKLY THE CAR SPEED SHIFTED DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482959November 2, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, SHE APPLIED THE BRAKES AND THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOOR BOARD WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD A WHISTLING NOISE AS THE FAILURE OCCURRED. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WOULD NEED A NEW POWER BOOSTER FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480622October 15, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED AT A STOP LIGHT, WHEN MAKING A LEFT TURN, THE INSIDE INDICATOR WAS BLINKING FAST, TELLING ME I HAD AN ISSUE. ONCE HOME, I CHECKED MY TURN SIGNALS, DRIVER SIDE WAS NOT WORKING AT ALL. HAD MY SON CHANGE THE BULB AND FOUND THE PLASTIC AT THE BASE OF THE BULB WAS SEVERELY MELTED. THE SOCKET WAS DARKENED BUT STILL IN WORKING ORDER, REPLACED THE BULB AND IS WORKING FOR NOW. WENT TO FORD DEALER THAT I BOUGHT THE VEHICLE FROM AND THEY SAID THEY KNEW NOTHING ABOUT THIS ISSUE WITH OTHER EDGE'S. (WHAT EVER !) I WANTED THEM TO LOOK AND THE SOCKET AND HARNESS BUT THEY WANTED $98.00 JUST TO "CHECK IT OUT". AND OF COURSE, I'M OUT OF THE 30 MONTH / 36K WARRANTY. GOOD THING I CARRY FULL COVERAGE, BECAUSE IF THE CAR BURNS TO THE GROUND, YOU CAN BET I WON'T BE BUYING ANOTHER FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472956August 29, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE LIMITED. THE CONTACTED STATED THAT WHILE TRAVELING 20-25 MPH, A POPPING NOISE EMITTED OUTSIDE OF THE VEHICLE AS THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE PCM MODULE FAILED AND THE ENGINE COILS WERE MELTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10472321August 24, 2012
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
IT HAPPENED WHEN I CAME OFF THE HIGHWAY ONTO THE SIDE ROAD, THERE WAS A LOUD CLUNK IN THE REAR OF THE VEHICLE AND I LOST POWER TO DRIVE, AND WHEN I PRESSED THE GAS IT WOULD ONLY GO 30 MILES OF SPEED. I WENT INTO A PARKING LOT, TURNED THE MOTOR OFF AND LET IT SIT FOR 10 MIN. I RESTARTED IT AND IT SEEMED FINE. BUT NOW ON A REGULAR BASIS IT WILL CLUNK IN THE REAR LIKE I HAVE BEEN HIT AND THEN CLEAR UP AND DRIVE GOOD. I HAVE HAD IT CHECKED MANY TIMES BY FORD AND OTHER PLACES BUT NO ONE CAN FIND ANYTHING WRONG WITH THE DRIVE TRAIN. I NOTICE ON FORD FORUM THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. THERE SHOULD BE A RECALL FOR THIS VEHICLE BY FORD TO COVER ALL FORD EDGES FROM 2008 TO 2010 AND HAVE THE DRIVE TRAINS REPLACED, EVEN IF THEY CAN NOT FIND ANY PROBLEMS. OR FIND OUT WHAT IS REALLY HAPPENING TO THIS VEHICLE AND HAVE THEM ALL RECALLED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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