Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10882984July 6, 2016
LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHETHER THE DOOR WAS CLOSED HARD OR SOFTLY. WHILE TRAVELING 10 MPH, THE CONTACT STATED THAT THE AUTOMATIC LOCKING FEATURE FAILED. THE CONTACT ALSO STATED THAT THE WARNING LIGHT ILLUMINATED, CAUSING THE BATTERY TO DEPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883108July 6, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882576July 5, 2016
ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING IN CERTAIN DAYS ESPECIALLY AFTER THE CAR HAS BEEN SITTING OVER THE WEEKEND YOU CAN SMELL EXHAUST FUMES IN THE CABIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882583July 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND SOFT. THE VEHICLE WAS DRIVEN VERY SLOWLY TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VACUUM BRAKE BOOSTER WAS LEAKING AND THE BOOSTER ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,027. ...UPDATED 09/12/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882450July 4, 2016
ELECTRICAL SYSTEM
DOOR LIGHT COMES ON,, DOOR AJAR ,,,(AND) ,,DOOR LOCKS UNLOCK WHEN IN MOTION,,, I REALLY CAN NOT UNDERSTAND WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882080July 1, 2016
ENGINE
WHEN DRIVING, THE WRENCH ICON CAME ON AND THE CAR LOST ALL ACCELERATION. POWER WAS LOST AND THE GAS PEDAL WOULD NOT WORK AT ALL! THERE WAS NO LIMP MODE, NO ACCELERATION AT A REDUCED SPEED. THIS WAS/IS EXTREMELY DANGEROUS! IT HAPPENED TO ME 7 TIMES WITHIN A COUPLE OF MONTHS. I WAS FORTUNATE TO BE DRIVING IN A SUBURBAN COMMUNITY WHERE I COULD PULL OVER TO THE SHOULDER. WHEN I TURNED THE CAR OFF AND RESTARTED IT, IT WORKED FINE. THE FORD DEALER COULD NOT FIND A PROBLEM BECAUSE THERE WAS NO CODE WHEN THEY CHECKED. I JUST TOOK IT IN AGAIN BECAUSE THE SERVICE ENGINE LIGHT ALSO CAME ON, AND THEY HAVE SAID IT IS THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882126July 1, 2016
UNKNOWN OR OTHER
MY DOOR AJAR LIGHT WILL NOT GO OFF AND IT EFFECTS THE BATTERY. I HAVE TO KEEP SLAMMING MY DOOR UNTILS IT FINALLY GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881782June 30, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE AND DRIVER SIDE PASSENGER DOOR STATING IT IS AJAR. WAITING FOR THE PASSENGER SIDE TO BREAK. THIS HAS HAPPENED AFTER THE WARRANTY WAS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881832June 30, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881410June 29, 2016
ELECTRICAL SYSTEM
AFTER CLOSING MY CAR DOOR IT STILL SAYS THAT THE DOOR IS OPEN AND THE LIGHTS STAY ON, EVEN THOUGH THE DOOR IS CLOSED. I ALSO CAN NOT LOCK MY CAR DOOR AND I HAVE TO CLOSE OR SLAM IT REPEATEDLY BEFORE IT FINALLY SAYS IT'S CLOSED AND THE LIGHTS GO OUT. THIS HAS SOMETIMES TAKEN UP TO 20 MINUTES. GOT IT FIXED ONCE AND IT STARTED DOING THIS AGAIN WITHIN 6 MONTHS. IT IS VERY FRUSTRATING AND BEING THAT THE DOOR WON'T LOCK EVEN WHEN DRIVING THERE SHOULD BE A RECALL ON THIS. THIS IS RIDICULOUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881526June 29, 2016
UNKNOWN OR OTHER
EDGE LOSES POWER WRENCH COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877097June 28, 2016
UNKNOWN OR OTHER
"DOOR AJAR" WARNING REMAINS ON CONTINUOUSLY, AS WELL AS THE OVERHEAD LIGHTS. DOORS WILL NOT LOCK UNLESS YOU TRY SEVERAL TIMES TO OPEN AND CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877149June 28, 2016
SERVICE BRAKES
I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD BEEN RECALLED. I HAVE NOT RECEIVED A NOTICE OR LETTER THAT THE BRAKES WERE RECALLED. I NOW HAVE DAMAGE TO MY FRONT BUMPER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10877165June 28, 2016
ELECTRICAL SYSTEM
MY 2011 FORD EDGE MY TOUCH SCREEN WAS WORKING FINE ON 6/25/2016 AND ABOUT NOON THAT DAY I WENT TO GO TO THE STORE AND MY SCREEN WAS COMPLETELY OUT! IT IS THE MOTHER BOARD OF THE ELECTRIC SYSTEM., TEMP CONTROL, RADIO, SEAT HEATERS , RADIO AND SO MUCH MORE. THE RADIO COMES ON BUT NO SCREEN ITS BEEN OVER 48HRS AND NOTHING! I CALLED FORD DEALERSHIP AND THEY SAID "YES ITS THE COMPUTER AND MY WARRANTY FOR THIS IS NO LONGER GOOD. HOW CAN FORD DO THIS TO THEIR CUSTOMERS! ALL THE CONTROLS ARE ON THIS ELECTRIC BOARD! I LOVE MY CAR BUT IM SO UNHAPPY WITH FORD SERVICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876920June 27, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING DOWN THE HIGHWAY, MY 2011 FORD EDGE LOST ALL ACCELERATION AND THE AWD WARNING LIGHT CAME ON WITH THE LIGHTED SYMBOL OF A WRENCH. I WAS ALMOST REAR ENDED BY SEVERAL CARS BEFORE I COULD MAKE IT SIDE OF ROAD. I HAD TO SHUT VEHICLE COMPLETELY DOWN AND RESTART. THIS PROBLEM CONTINUED FOR SEVERAL MORE TIMES. FORD NEEDS TO ADDRESS THIS PROBLEM BEFORE SEVERAL PEOPLE GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876733June 27, 2016
SERVICE BRAKES
WHILE DRIVING THE BRAKE PEDAL BEGAN GET HARD AND NOT DEPRESSING APPLYING ENOUGH PRESSURE THE THE BRAKE PADS. THE HARDER YOU PUSH THE BETTER THEY WORKED SO DETERMINED THE BRAKE BOOSTER HAD FAILED. THE PROBLEM WAS INTERMITTENT AT FIRST AND THEN BECAME REGULAR. CALLED FORD SERVICE TO FIND OUT THEY HAD EXTENDED THE WARRANTY ON THIS PART BUT DID NOT DO A RECALL. THIS IS A DANGEROUS PART TO HAVE FAIL INTERMITTENTLY AS IT COULD GO FROM NEEDING A 100 FEET TO STOP TO 100 YARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876759June 27, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING THE SUV THE THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND STARTED SPUTTERING IN HEAVY TRAFFIC. WAS ABLE TO PULL TO SIDE OF ROAD BUT NOT ABLE TO DRIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876550June 25, 2016
ENGINE
WHILE DRIVING, THE VEHICLES ENGINE WILL SHUT OFF WITHOUT ANY KIND OF WARNING. THE "AWD LIGHT" WILL COME ON AND THE "WRENCH LIGHT" WILL START FLASHING THE VEHICLE WILL START TO SHAKE AND VIBRATE. THIS HAS HAPPENED 3 TIMES NOW IN THE PAST 3 MONTHS. ONCE IN EARLY APRIL 2016 AND AGAIN ON 6/24/16, AND THE NEXT DAY (TODAY) ON 6/25/16. ALL TIMES THE ROAD WAS DRY AND TEMPS WERE BETWEEN 70-80 DEGREES. EACH TIME THE VEHICLE WAS TRAVELING AT APPROX. 55 MPH IN TRAFFIC ON ROADS WITHOUT A SHOULDER. ONCE SAFELY PULLED OVER THE START BUTTON (KEYLESS START) IS TURNED OFF AND AFTER THE VEHICLE SITS FOR MINUTE IT IS ABLE TO STARTED AGAIN WITHOUT THE LIGHTS COMING ON. I HAVE RESEARCHED THIS ISSUE ON-LINE AND THERE ARE MANY, MANY COMPLAINTS ABOUT THIS HAPPENING ON HIGHWAYS WHERE ACCIDENTS HAVE BEEN NARROWLY AVOIDED. TRAVELING IN HEAVY TRAFFIC AT HIGH SPEEDS WHEN THIS HAPPENS COULD BE A DISASTER WAITING TO HAPPEN. PLEASE FORCE FORD TO ISSUE A RECALL BEFORE SOMEONE DIES DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876439June 24, 2016
UNKNOWN OR OTHER
I HAVE HAD MY 2011 FORD EDGE IN TO THE DEALER TO REPAIR THE DOOR AJAR LIGHT THREE TIMES NOW. THEY REPAIRED IT THE PREVIOUS TWO TIMES AND NOW THEY ARE SAYING IT REQUIRES NEW DOOR LATCHES. THIS IS A SAFETY ISSUE. I'VE RESEARCH THIS AND THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. THE DOOR WILL NOT LOCK WHEN THE LIGHT IS ON..THE DOME LIGHT STAYS ON AND RUNS THE BATTERY DOWN. AFTER SEEING THE NUMBER OF INSTANCES OF THESE PROBLEMS I'M SHOCKED THERE HAS NOT BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876445June 24, 2016
ELECTRICAL SYSTEM
1. DOOR AJAR LIGHT COMES ON PERIODICALLY AT ANY TIME AND DOORS WONT LOCK 2. SYNC SYSTEMS TURNS ON AND OFF WHILE PARKED. OUTER LIGHTS TURN ON AND OFF WHILE PARKED AS WELL AND NOT AT THE SAME TIME AS THE SYNC SYSTEM. THE KEY IS NOT IN THE CAR WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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