Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11695236October 23, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695138October 22, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, VISIBILITY/WIPER
Rearview Camera display is upside down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694281October 18, 2025
UNKNOWN OR OTHER
The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694085October 17, 2025
UNKNOWN OR OTHER
Dash is saying rearview camera is unavailable please contact the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693584October 15, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692629October 11, 2025
UNKNOWN OR OTHER
The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690073September 27, 2025
AIR BAGS
Was going 70 mph (speed limit) and hit a deer, car was totaled. Upon impact my seatbelt locked up and I smelled smoke, but the airbags didn't actually deploy. No warning signs or prior issues known.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690112September 27, 2025
UNKNOWN OR OTHER
The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689459September 24, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
The rearview camera does not function properly. Most of the time, it shows a blank screen or nothing at all. Sometimes it tells me to contact the dealership. Other times, it shows the camera view but upside down. It puts myself and others at risk because I can't see clearly when I am backing up. The problem is covered by a known recall. However, my vehicle is not covered by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689463September 24, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving at a slow speed and taking a right turn, while attempting to depress the brake pedal, the brake pedal felt mushy. The contact stated that excessive force was required to depress the brake pedal. The contact stated that the brake pedal had lost pressure for a moment. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under an open recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 13N02, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689481September 24, 2025
SERVICE BRAKES
The 2013 Ford Edge began giving trouble after sitting at an intersection or pulling out of the driveway to enter major traffic. The vehicle would hesitate to accelerate as though it is running out of gas but it isn't out of gas. When you continue pressing on the accelerator it would jerk then accelerate. We barely escaped being hit from the rear because the vehicle died while pulling out onto the feeder, whereupon I struggled to pull into a nearby gas station. The brake pedal is generally stiff but can be depressed, however, in other instances, when braking the brake pedal sometimes becomes hard to depress but becomes easier after the car is driving for a long stretch, such as the freeway. When you start the car the panel is normal but as you begin driving the Check Brake System failure light begins to appear in Red and the ABS light and the oil light. Similar incidents as the previously mentioned situations have happened on numerous occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689174September 23, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN or the model year was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689194September 23, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688651September 20, 2025
ENGINE, STEERING
Since the day I bought my 2013 Edge I have had nothing but problems ranging from Backup Camera always has a distorted image, appears upside down or it will just be blank. For the last year I have had my car looked at, changed everything that could possibly be changed to now my car can be going down the road running 55-60 MPH and the car will just shut down and flash random warnings on the dash but the scariest & most unsafe part is how the steering wheel locks up or I lose power steering making it hard to move or coast off the road to safety. At this point I don't know what else to do. Questions below are asking for dates but unfortunately there are so many dates that my car does this as it happens almost daily so I will put date for the last day I drove it. Right now it has been sitting at a mechanic's place for the last 3.5 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687037September 13, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686497September 11, 2025
ELECTRICAL SYSTEM
The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686647September 11, 2025
UNKNOWN OR OTHER
The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686694September 11, 2025
UNKNOWN OR OTHER
The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686456September 10, 2025
UNKNOWN OR OTHER
There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686123September 9, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back over prevention camera malfunction and failed to display an image. There was no warning light illuminated. The vehicle was taken to a local auto body shop where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,953.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge