Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11543512September 8, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Purchased a duralast battery from AutoZone store #1299 in Hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally with no warning lights. After being driven less than a quarter mile, in slow-moving traffic, the car suddenly lost all power and large amounts of smoke came from under the hood accompanied by a burning smell. This happened in an intersection during 830 AM traffic on a weekday and I was unable to immediately exit the vehicle. This could have been a fatal incident for myself or potentially others. It was towed to a mechanic who started disassembling it to determine the damages. As per the mechanic, there is evidence of an electrical fire - the cables connected to the battery have melted and the alternator (which was TESTED AND INSTALLED BRAND NEW LESS THAN 2 YEARS AGO) are damaged. The mechanics have also stated that the fans and cooling system have been affected, but not to what extent as they are still mid-teardown. When they attempted to put a load on the battery, it began to overheat dangerously, and they state that it is the likely culprit of the fire. I attempted to return the battery to the store I had purchased it at, where the staff were verbally abusive and insisting that it was impossible for a battery to cause an electrical fire and they'd never heard of such a thing, and that perhaps my mechanic was the one who had messed up my car. They refused to aceept a return, and kept telling me the battery was good. They provided me with a area manager phone number who is avoiding all communication. Meanwhile, I am without my vehicle, which requires EXTENSIVE ELECTRICAL REPAIRS and may be a total loss. If they are selling defective batteries to clients, they are putting the public at risk, doubly so by refusing to take any sort of accountability for their product.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11542729September 5, 2023
ENGINE
The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact stated that the vehicle had been misfiring. The vehicle was taken to an independent mechanic where it was diagnosed with failed programmable module installation (PMI) that needed to be replaced. The vehicle was repaired. The contact stated that the PMI had experienced the failure for a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539000August 16, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2008 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle started to jerk, and the contact became aware of a burning odor. The contact pulled over off the roadway. The check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump had failed. The water pump was replaced however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the brakes had failed and needed to be replaced; however, the failure recurred. The check engine warning light illuminated, and the low oil pressure warning light illuminated. The contact stated that after a week, the failure recurred, and the vehicle failed to shift into the intended gear. Additionally, the contact stated that the vehicle hesitated and stalled. The vehicle was towed to the independent mechanic where it was diagnosed that the engine failed and needed to be replaced. Additionally, the contact stated that she was informed by the dealer of the NHTSA Campaign Number 14V682000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536078August 2, 2023
WHEELS:HUB
The contact owns a 2008 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the front driver's side wheel hub fractured, and the wheel detached. The driver was able to veer to the side of the road, where the vehicle remained. The contact stated that the failure had previously occurred with the front driver's side wheel hub, and all four of the service wheel hub spindles had been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 229,703.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523028May 20, 2023
ENGINE
Water pump recall class action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515104April 3, 2023
FUEL/PROPULSION SYSTEM
Fuel neck rusted out under mount bracket causing fuel to drip on hot muffler. Fire hazard could cause a fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509378February 27, 2023
AIR BAGS
The contact owned a 2008 Ford Edge. The contact stated that while her son was driving at 30 MPH, another vehicle crashed into the driver's side of her vehicle; however, no air bags were deployed. The contact's son was injured but did not receive medical attention. A police report was filed. The vehicle was deemed totaled by the insurance company. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 172,000. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11505708February 5, 2023
AIR BAGS
Due to snow, when passing a vehicle, slid off road and hit a tree head on and on the driver side, air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11494115November 18, 2022
AIR BAGS
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490864October 25, 2022
POWER TRAIN
The contact owns a 2008 Ford Edge. The contact stated while approaching a stop sign, the vehicle lost motive power and stalled without warning. The contact was able to pull over on the side of the road, but the vehicle would not restart. The vehicle was towed to the dealer for diagnostic testing, but no failure was found. The contact stated that the failure persisted. On another occasion, while driving, the vehicle experienced hard shifting to 2nd gear and a delay in upshifting to the next gear. The manufacturer was contacted and stated there was no recall on the vehicle for the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489993October 19, 2022
POWER TRAIN
Transmission slipping like all the other complaints, should be a recall for sure after looking through all the same issues in this year of Ford Edge around 78K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487637October 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2008 Ford Edge. The contact stated after refueling the vehicle, once he parked the vehicle in the garage, he smelled a strong odor of gasoline coming from the vehicle. The contact looked underneath the vehicle and became aware of a fuel leak. The vehicle was not diagnosed. The contact informed the dealer that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact was informed that the vehicle was inspected however, the vehicle had not experienced the failure at the time of inspection. The manufacturer was contacted, and a case was filed. The failure mileage was 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486733September 27, 2022
AIR BAGS
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486162September 24, 2022
AIR BAGS
My brother was in an accident in my 2008 ford edge and the air bags in the steering wheel and front passenger did not depoly. The car was totaled and sent to a junk yard.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484606September 15, 2022
FUEL/PROPULSION SYSTEM
Vehicle has corrosion and is leaking gas. Recalls are shown for vehicle and supposedly fixed. Ford says they will not re open a recall and state recall is not for my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480307August 20, 2022
ENGINE
I believe it was March,2022 or April,2022 my check engine light came On 20’ before pulling into my driveway. I called “Protect My Car” insurance protection that I have, had my Edge towed to a repair shop and they said my antifreeze was leaking into my oil, that my water pump went out and said it was my fault as I neglected taking care of my vehicle and they have denied paying to fix it, even thought it is 100% covered. Not sure what to do as it only has 151,000 miles on it and the body is in good shape and clean inside. I had no idea the water pump went out. I’m not a mechanic and thought that’s why I was paying them for problems like this. I need help to get it fixed and never neglected it or drove it after check engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479199August 14, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The locked door emblem sporadically comes on and stays on. It makes my interior lights stay on. It runs my battery down. The back passenger side door was opened by a rider and the lock all doors button had been engaged. The red light was on to show doors were not locked. This has been an ongoing issue for several months now. I have an appointment at Ford garage 09/13/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478513August 9, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Problem with the computer for dash. Was worked on at Ford dealership in Lexington ky and had to borrow money with the lender that was already financing the vehicle for me for repairs. They was unable to repair it but still charged me almost 1,800.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477263August 2, 2022
AIR BAGS
MANUFACTURER FAILED TO REMEDY A RECALL ISSUE ON DRIVERS AIRBAG. My 2008 Ford Edge no incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472732July 7, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The rear taillight socket melted due to excessive heat. This has happened twice to the same vehicle. Once in 05/2019. At the time, a dealer service center recommended replacing the junction box, a $700 repair. The same issue has occurred again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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