Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11197086April 18, 2019
SERVICE BRAKES
PEDAL WENT TO THE FLOOR WHILE DRIVING ON A HIGHWAY WHICH ALMOST RESULTED IN A SERIOUS CAR ACCIDENT BECAUSE THE BRAKING SYSTEM DID NOT ENGAGE. UNAWARE OF THE NUMEROUS COMPLAINTS ABOUT SPONGY BRAKES, NTB ATTEMPTED TO REPLACE HOSES AND MASTER CYLINDER TO NO AVAIL AFTER REPLACING THE MASTER CYLINDER THREE TIMES. THERE IS OBVIOUSLY A DEFECT IN THE PARTS /SYSTEM SINCE QUALIFIED MECHANICS CAN'T FIX THE VEHICLE. CAR WILL BE TOWED TO A FORD DEALERSHIP BUT THEY HAVE ALREADY STARTED WITH DISCLAIMERS AND THAT THERE IS NO RECALL OR ISSUES WITH THE BRAKING SYSTEM DESPITE NUMEROUS COMPLAINTS ABOUT THIS VERY PROBLEM . NHTSA NEEDS TO INTERVENE AND FORCE FORD TO RECALL THIS DEFECTIVE PART . LIVES CAN BE LOST UNNECESSARILY BECAUSE NO ONE HAS TAKEN ACTION ON BEHALF OF THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197109April 18, 2019
SERVICE BRAKES
MY BRAKES HAVE BEEN ROUTINELY SERVICED AND BRAKE BOOSTER REPLACED . THE PADDLE GOES ALL THE WAY TO FLOOR. I JUST HAD THE WORKS DONE LAST WEEK ON APRIL 10TH 2019 . WELL TODAY WE WEREN'T SO LUCKY. WE LEFT FOR VACATION AND IN VIRGINIA WE GOT INTO AN ACCIDENT BECAUSE THE BRAKES FAILED ON US .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197147April 18, 2019
FUEL/PROPULSION SYSTEM
WHEN THE FUEL TANK IS FILLED, THE ODOR OF GASOLINE IS VERY STRONG INSIDE THE VEHICLE TO THE POINT THAT IT IS EXTREMELY DANGEROUS. THE CAR MUST BE VENTED TO BE ABLE TO BREATHE. CAUSING HEADACHES AND FEAR OF ANY IGNITION OF THE FUMES. IT HAS BEEN HAPPENING FOR THE LAST FOUR TIMES I HAVE FILLED MY TANK. THERE IS A RECALL ON THIS ISSUE FOR OTHER 2012 EDGE'S BUT MINE IS NOT LISTED AND IT SHOULD BE. THIS IS VERY DANGEROUS. I COULD BE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197065April 17, 2019
UNKNOWN OR OTHER
THE REAR DRIVER SIDE DOOR LATCH SENSOR DOES NOT DETECT WHEN THE DOOR IS CLOSED RESULTING IN A DOOR AJAR SIGNAL AND THE INTERNAL LIGHTS STAYING ON. ADDITIONALLY THE AUTO LOCK FUNCTION WHEN THE CAR IS DRIVING IS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196830April 16, 2019
ELECTRICAL SYSTEM, SEAT BELTS
1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND DISPLAYS AN ERROR MESSAGE STATING THAT THE BACK UP CAMERA NEEDS TO BE INSPECTED. 3. DRIVER SIDE SEATBELT IS SLOW TO RETRACT. RECENTLY PURCHASED VEHICLE WITHIN LAST 6 MONTHS AND NOTICED SOME OF THESE ARE COMMON PROBLEMS THROUGHOUT THE FORD EDGE COMMUNITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196404April 15, 2019
SERVICE BRAKES
AFTER STRONG BRAKING EVENT - BRAKE PEDAL BECAME VERY SOFT AND INCREASING PRESSURE ON THE PEDAL WAS REQUIRED TO STOP THE VEHICLE. TOOK INTO A FORD DEALER FOR REPAIR - BRAKE BOOSTER WAS REPLACED. A YEAR LATER AFTER A SIMILAR BRAKING EVENT - THE SAME SYMPTOMS RE-APPEARED. DEALER SAID IT WAS FAULTY BRAKE PAD INSTALL. PROBLEM PERSISTED. 2 OTHER INDEPENDENT MECHANICS REPLACED THE MASTER CYLINDER AND BLED THE SYSTEM. PROBLEM PERSISTED. NOW DEALER SAYS ITS THE HYDRAULIC CONTROL MODULE. HOWEVER IT WOULD APPEAR TO BE THE BOOSTER AGAIN. THIS SEEMS TO BE A FAULTY PART THAT FORD WILL NOT ADMIT NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196012April 13, 2019
UNKNOWN OR OTHER
DOOR AJAR LIGHT IS ON TELLING DRIVER TO SHIFE TO PARK DOOR LOCKS WILL NOT STAY LOADED WHEN DRIVING, SO ANYONE CAN OPEN CAR DOOR WHILE TRAVELING DOWN THE ROAD , THIS IS NOT SAFE FOR SOMEONE MAY OPEN DOOR AND FALL OUT OR IF YOUR AT TRAFFIC LIGHT SOMEONE OUT SIDE OF CAR CAN OPEN DOOR, THIS IS UNSAFE , YOU STAND A CHANCE OF BEING CAR JACKKED OR SOME OTHER BAD THINGS CAN HAPPEN. I'D SAY CAR IS UNSAFE AND THE PROBLEM NEEDS TO BE RECALLED. I HAD FORD DEALER CHECK IT OUT AND SAID IT NEEDS A DRIVER DOOR LATCH ASSY. REPLACED THIS PROBLEM HAD OCCURRED ON AND OFF OVER THE PASS YEAR OR SO BUT WOULD SEEM TO FIX IT SELFWITH IN A FEW MILES BUT NOW IT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195669April 11, 2019
SERVICE BRAKES, ENGINE
INTERMITTENT LOSS OF BRAKES. BRAKE PEDDLE GOES TO THE FLOOR BOARD. ALSO ENGINE HAS NOW DIED TWICE WHEN IDLING ONCE AT A STOP, ONCE WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195465April 10, 2019
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR KEEP SAYING AJAR EVEN WHEN THE DOOR IS CLOSED. THE DOOM LIGHT WON'T GO OUT AND IT KILLS THE BATTERY. I CHECKED ON YOUTUBE AND OTHERS BEEN HAVING THE SAME PROBLEM WITH THIS ISSUE. THERE SHOULD BE SOMETHING THAT FORD CAN DO TO CORRECT THE PROBLEM. 2012 FORD DOOR LATCH REPLACEMENT PART TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195015April 9, 2019
SERVICE BRAKES
I HAVE HAD TO BRAKE QUICKLY ON 2 OCCASIONS AND 1 OF THE TIMES I HAD TO SLAM ON MY BRAKES AS A CAR RAN A STOP SIGN COMING OFF THE HIGHWAY. THE PEDAL WENT ALL THE WAY TO THE FLOOR, I HAD TO SWERVE INTO THE OTHER LANE TO AVOID HITTING THE CAR AND BARELY WAS ABLE TO STOP MY CAR. THE SECOND TIME I HAD TO STOP QUICKLY AND BRAKE GRINDED TO A STOP IN HEAVY TRAFFIC AND A CITY STREET. BOTH TIME THE PEDAL WENT ALL THE WAY TO THE FLOOR. DURING MY NEW YORK STATE INSPECTION DID NOT PASS DUE TO A SOFT BRAKE PEDAL, I HAD THE BACK BRAKES REPLACED AND THEY DISCOVERED THE MASTER CYLINDER HAD A LEAK. I HAD IT REPLACED AS WELL AND THE BRAKES STILL ARE NOT WORKING PROPERLY. I HAVE AN APPOINTMENT THIS SATURDAY TO HAVE THE LONG PINS (I THINK THAT'S WHAT IT'S CALLED) REPLACED ON THE BACK BRAKES. THEY ALSO SAID IT'S POSSIBLE I WILL NEED TO HAVE THE POWER BRAKE BOOSTER REPLACED. AFTER SEVERAL HUNDRED DOLLARS AND 4 SATURDAY'S SPENT AT THE CAR REPAIR STORE AND STILL NOT RESOLUTION TO THE BRAKE PROBLEM. I'VE READ MULTIPLE COMPLAINTS ABOUT THE SAME ISSUES ON THE SAME YEAR, MAKE AND MODEL CAR MAYBE IT'S TIME TO ISSUE A RECALL BEFORE IT COSTS SOMEONE THEIR LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194393April 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192096March 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191778March 27, 2019
SERVICE BRAKES, POWER TRAIN
I WAS OUT RUNNING ERRANDS AND EVERYTHING WAS FINE. LEFT A STORE TO PICK UP MY DAUGHTER FROM PRACTICE AND HAD TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP AT A RED LIGHT. THIS WAS AFTER STOPPING FINE AT THE PREVIOUS THREE STORES AND NUMEROUS LIGHTS I ENCOUNTERED. THIS ISSUE CONTINUED FOR THE NEXT 15 MILES OF LIGHTS AND TRAFFIC, UNTIL I GOT HOME. I DID STOP AT AN O'REILLYS AUTO PARTS ON MY WAY HOME AND CHECKED THE BRAKE FLUID LEVEL, WHICH WAS FULL. I HAVE PARKED THE VEHICLE AND HAVE BEEN DRIVING MY SON'S JEEP FOR THE PAST THREE DAYS. I HAVE AN APPOINTMENT TO DROP THE EDGE OFF AT WILLIAMSBURG FORD, WILLIAMSBURG, VA, ON 3/28/19. I HAVE RESEARCHED THIS ISSUE AND EVIDENTLY THERE IS A CUSTOMER SATISFACTION PROGRAM ANNOUNCEMENT OF A BRAKE BOOSTER ISSUE COVERED UNDER AN EXTENDED WARRANTY (13N01) AND HAVE READ MORE THAN 130 OTHER PEOPLE HAVE EXPERIENCED ISSUES IDENTICAL TO MINE. NOT UNDERSTANDING WHY THIS IS NOT A RECALL DUE TO THE NATURE OF THE FAILURE BEING BRAKES!!!!!!! FAILURE OCCURRED AT 69,536 MILES ON ODOMETER. I HAVE ALSO RECENTLY HAD AN ISSUE WITH HARD SHIFTING FROM PARK TO DRIVE. I FEEL AND HEAR A CLUNK WHEN SHIFTING AND TAKING OFF FROM BEING PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190980March 22, 2019
STEERING, SUSPENSION, WHEELS
REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187076March 15, 2019
SERVICE BRAKES
WHEN TRYING TO STOP THE BRAKE PEDAL GOES ALL THE WAY TO BOTTOM BEFORE STOPPING. BRAKE FLUID IS FULL. PROBLEM STARTED IMMEDIATELY AND WITHOUT WARNING. VEHICLE WAS IN MOTION AT A LOW RATE OF SPEED PULLING INTO PARKING AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186851March 14, 2019
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185937March 11, 2019
ELECTRICAL SYSTEM
WHEN WE BOUGHT THE CAR, THE DOOR SENSOR WAS MALFUNCTIONING, IT WOULD STATED THAT THE DOOR IS OPEN WHEN IT WAS IN FACT NOT, WHEN TAKING YOUR FOOT OFF THE BREAK A WARNING COMES ON TO TELL YOU TO "PLACE THE CAR IN PARK", THE DEALERSHIP "FIXED IT" JUST OVER A YEAR LATER THE DOOR SENSOR BEGAN TO GO OFF EVEN WHEN THE DOOR WAS SHUT AND LOCKED PROPERLY. ON FURTHER RESEARCH ON HOW TO FIX THE PROBLEM PERMANENTLY I FOUND THIS IS A HUGE PROBLEM PEOPLE ARE HAVING WITH THIS MODEL OF FORD. PLEASE SEND A RECALL SO IT CAN BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185576March 9, 2019
ELECTRICAL SYSTEM
THE DRIVER DOOR LIGHT STAYS ON DOOR AJAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184359March 5, 2019
SERVICE BRAKES
FIRST HAS BRAKE ISSUES ABOUT 1-2 YEARS AFTER I PURCHASED MY CAR IN 2012. THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY, AND I HAVE HAD NO ISSUES UP UNTIL JANUARY 2019. MY BRAKES WENT OUT WHILE STOPPING AT A TRAIN TRACK WITH A TRAIN COMING, REPLACED THE BRAKE BOOSTER AND ALL IS SEEMINGLY WELL. NOW ONE MONTH LATER, MY BRAKES HAVE GONE OUT AGAIN WHILE STOPPING AT A STOPLIGHT IN THE RAIN (ALMOST HIT THE CAR IN FRONT OF ME), AND THE MECHANIC CAN'T FIGURE OUT WHAT IS WRONG. THEY'VE REPLACED THE BRAKE BOOSTER AGAIN, THE MASTER CYLINDER, FLUSHED THE LINES, CALLED FORD AND FLUSHED THE LINES THE WAY THEY RECOMMENDED, AND THE MOST THEY CAN GET MY BRAKES TO WORK FOR IS 30-40 MINUTES BEFORE THEY GO OUT AGAIN. THE MECHANIC LITERALLY TOLD MY DAD TO LIGHT A MATCH, AND LET THE INSURANCE TAKE CARE OF IT! WHY HASN'T THIS BEEN RECALLED BASED ON ALL OF THESE STORIES?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181700February 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS TO GO OFF SO I DIDN'T DRAIN MY BATTERY OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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