Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11423262July 2, 2021
ENGINE, POWER TRAIN
Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. Very scary and I have only had this vehicle for 1.5 months. Repairs have been made according to CEL codes; however, the stalling does not report the code, so it occurs over and over. Very scared this will happen and cause an accident. Based on numerous forums who had the same car and instance - it is the throttle body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422755June 29, 2021
SERVICE BRAKES
I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421627June 21, 2021
SERVICE BRAKES
The contact owns a 2011 Ford Edge. The contact stated the check engine warning light was illuminated. The contact stated shortly after the warning light independently turned off. The contact stated on June 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. The contact stated no warning light was illuminated. The contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. The contact stated he turned off and on the ignition and started driving to his destination. The contact stated he continued to experience the failure the following day. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421405June 18, 2021
EXTERIOR LIGHTING
Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). The high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. I get anxiety driving at night because I can't see much and this is a problem with Ford Edges of various years with halogen bulbs. Many have had to buy conversion kits to install HID lights because the headlights are so bad. There are several online forums of Edge owners who are very dissatisfied in the quality and safety of the headlights. I believe this is a very serious safety concern and that a recall should be placed on the vehicle. Car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420791June 14, 2021
ELECTRICAL SYSTEM
I purchased my 2011 Ford edge limited 4/28/21...Every since this car has gave me hell. Both Cadillac converters keep going on, the heat shield is constantly rattling, and the switch to the wiper is bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420858June 14, 2021
STRUCTURE:BODY
Door ajar warning will not turn off there for door will not lock till vehicle thinks the door is shut even though it is shut. wares out battery continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420516June 10, 2021
SERVICE BRAKES
I went to apply my brake pedal and they went all the way to the floor of the truck. There were no warning lamps what so ever. My vehicle was not stopping as it should have and I almost crashed into the car ahead of me. The light turned green and I was able to pull into a parking lot and bump a crub.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419670June 4, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419686June 4, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated while depressing the brake pedal, the brake pedal was soft. The contact stated that the failure recurred intermittently. The vehicle was not taken to the dealer to be diagnosed. The contact was informed that the vehicle was not covered under the brake booster extended warranty coverage which was 10/150,000 years/mileage. The vehicle was not repaired. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419497June 3, 2021
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2011 Ford Edge. The contact stated while driving 60 mph, the tailgate ajar warning light illuminated. The contact pulled over to the side of the road and checked and saw that the tailgate was closed. The contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. The contact stated that occasionally, the tailgate would unlock inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418555May 25, 2021
ELECTRICAL SYSTEM
When I start the vehicle the door ajar warning light goes on and will not shut off. When I shut off the vehicle the interior light stays on. When I am sleeping in the middle of the night my warning system goes off and the car beeps constantly until I hit the key transponder With key in my hand the automatic lock will not unlock unless I press the unlock button ( I changed batteries in both of my keys).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418031May 21, 2021
ELECTRICAL SYSTEM
Rear left door ajar button constantly is lit up, even when the door is shut. This is causing the vehicle to keep interior lights on and even trigger the alarm to sound at times, causing the battery to die often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413351April 22, 2021
SERVICE BRAKES
ON OR ABOUT APRIL 19, 2021, WITHOUT WARNING, THE VEHICLE'S BRAKING SYSTEM SIGNIFICANTLY FAILED. WHILE ATTEMPTING TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES, THE BRAKE PEDAL HAD VERY LITTLE PRESSURE AND DIDN'T SLOW THE VEHICLE UNLESS DEPRESSING THE BRAKE PEDAL ALMOST TO THE FLOORBOARD. THE LOSS OF SUFFICIENT BRAKING COULD HAVE RESULTED IN DAMAGE TO PROPERTY OR EVEN PERSONAL INJURY. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE LOCAL FORD DEALERSHIP IN COLUMBIA, SOUTH CAROLINA WHEREBY THE TECHNICIAN REVIEWED THE VEHICLE AND DETERMINED THE ANTI-LOCK BRAKE SYSTEM ("ABS") HYDRAULIC CONTROL UNIT FAILED WITH AN INTERNAL ISSUE. THE ABS AND/OR BRAKING SYSTEM ON A MODERN VEHICLE SHOULD NOT FAIL. THE COST TO REPAIR AND ADDRESS SAID ISSUE WAS $1,912.85. ATTACHED AND INCORPORATED HEREIN BY REFERENCE IS AN INVOICE AND RECEIPT OF SAID REPAIR. THE SAME VEHICLE WAS PREVIOUSLY RECALLED FOR "BRAKE BOOSTER FAILURE." THIS VEHICLE SHOULD ALSO BE RECALLED FOR THE ABS HYDRAULIC CONTROL UNIT FAILING BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413290April 21, 2021
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
MUSSY BREAKS. CAR BRAKE PEDAL GOES ALL THE WAY TO FLOOR, CAUSING THE CAR TO TAKE LONGER TO STOP ON THE ROAD, HIGHWAY AND CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408659April 18, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING ABS LIGHT CAME ON, THEN SERVICE ADVANCE TRAK. DID THIS INTERMITTENTLY. GOT ON RAMP, TURNING WHEEL RIGHT ANTI LOCK BRAKES KICKED IN FOR NO REASON. IT WASN'T RAINING, NOT ICY, ETC. PARKED. WHEN I STARTED MY CARD DROVE 15 MINUTES, ABS LIGHT CAME BACK ON- THEN KICKED IN, FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408467April 16, 2021
UNKNOWN OR OTHER
THE BACK GLASS SECTION OF MY PANORAMIC SUNROOF EXPLODED AS I WAS DRIVING. THERE WAS NO DEBRIS ON THE ROAD AND NO OTHER VEHICLES AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408456April 16, 2021
SERVICE BRAKES
FORD HAS ACKNOWLEDGED THAT THE BRAKE POWER BOOSTER IS DEFECTIVE AND WILL REPLACE IT UP TO 150,000 MILES. THEY WILL NOT REPLACE IT AT 151,000 MILES BUT IT IS JUST AS DANGEROUS AND DEFECTIVE. IT TRIPLES STOPPING DISTANCE AND DOES NOT HOLD ON A HILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408460April 16, 2021
SERVICE BRAKES
ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407071April 8, 2021
FUEL/PROPULSION SYSTEM
PTU IS LEAKING I KNOW THERE WAS A RECALL FOR THE F-350S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406018April 1, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR SHUT OFF ON A MAJOR HIGH WAY. NO POWER. ALMOST GOT HIT BY ANOTHER CAR. NEEDED TO BE TOWED HOME. FORD DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS WITH NO HELP!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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