Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10809743December 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE ALARM ACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809511December 10, 2015
STRUCTURE:BODY
BOTH THE DRIVER AND DRIVER SIDE PASSENGER DOOR LATCHES AND SENSOR FAILED. THE SENSOR BELIEVES THAT THE DOORS ARE AJAR WHEN IN FACT THEY ARE NOT. BECAUSE OF THIS FAILURE THE INTERIOR LIGHTS STAY ON WHILE DRIVING UNTIL YOU REACH A CERTAIN SPEED. THIS IS ESPECIALLY DANGEROUS AT NIGHT BECAUSE IT IS HARD TO SEE OUT. THE INTERIOR LIGHTS ALSO STAY ON FOR A VERY LONG TIME AFTER YOU TURN THE VEHICLE OFF. IF YOU TAKE THIS IN TO BE FIXED IT COSTS AT LEAST $345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809183December 9, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR SWITCH MALFUNCTIONING CAUSING VEHICLE TO THINK LEFT FRONT DOOR IS AJAR, EVEN WHEN IT'S SECURELY LATCHED. THIS CAUSES THE CAR TO EMIT A CONSTANT WARNING CHIME WHILE THE KEY IS IN THE IGNITION UNDER ANY OPERATING CONDITIONS: VEHICLE OFF, ACCESSORY, KEY ON, NOT RUNNING, AND IN RUN. THE CHIME ALSO SOUNDS EACH TIME THE BRAKE PEDAL IS RELEASED AFTER EACH STOP, WITH THE CHIME OVERRIDING THE TURN SIGNAL SOUND. INTERIOR LIGHTS DO NOT SHUT OFF AT LOW SPEEDS, OBSCURING VISION AT NIGHT. ALSO, ALL DOOR LOCK FUNCTION IS OVERRIDDEN (AUTOMATIC AND MANUAL), ALLOWING ANY DOOR TO BE OPENED AT ANY TIME - WHETHER VEHICLE IS IN MOTION OR NOT. IN MY SPECIFIC CASE, THE DOOR AJAR WARNING COULD OCCASIONALLY BE CURED BY AGGRESSIVELY SLAMMING THE DRIVERS DOOR SHUT SEVERAL TIMES. OUR VEHICLE HAS THE EXTREMELY EXPENSIVE AND INHERENTLY FRAGILE ACOUSTIC GLASS INSTALLED, WHICH SHATTERED WHEN THE DOOR WAS SLAMMED WITH THE WINDOW IN THE DOWN POSITION. I AM REPLACING THE FAULTY LATCH AND DOOR GLASS MYSELF AT MY OWN EXPENSE, BUT I INTEND TO SEEK REIMBURSEMENT FROM FORD EITHER THROUGH A RECALL OR POTENTIALLY THROUGH A SMALL CLAIMS LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809303December 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE VEHICLE STILL UNDER WARRANTY ON JULY 1, 2015 TOOK VEHICLE TO DEALER FOR DOOR AJAR LIGHT NOT GOING OFF. ON 12/7/2015 TOOK IT IN AGAIN BUT HAD TO PAY A DEDUCTIBLE SINCE THE 36 MONTH WARRANTY/MILEAGE HAD EXPIRED. FIRST THE DEALER KEPT THE VEHICLE OVER NIGHT TO FIX BUT THE SECOND TIME THEY STATED THAT I HAD TO PAY THE DEDUCTIBLE FOR A DOOR LATCH. I ASKED THE REP SEVERAL TIMES WHAT WAS DONE BEFORE AND WHY THAT I HAD TO PAY FOR SOMETHING THAT THE WORKMANSHIP DID NOT LAST AND SHE STATED I'LL HAVE TO SEE BUT NEVER GAVE ANY INFORMATION WHEN I PICKED THE VEHICLE UP. FORD SHOULD RECALL FOR DOOR AJAR PROBLEMS AND I SHOULD GET MY DEDUCTIBLE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808968December 8, 2015
UNKNOWN OR OTHER
DOOR AJAR SENSOR FAULTY. THE PANEL SHOWS THAT A DOOR IS AJAR WHICH IS NOT. THIS CAUSES THE DOMELIGHT TO TURN ON FOR QUITE A LONG TIME. WHEN IT HAPPENS AT NIGHT VISIBILITY IS POOR AND DANGEROUS. I HAVE ALREADY REPLACED TWO SENSOR ON ONE DOOR (DRIVERS SIDE) NOW GOING ON THIRD (FRONT PASSENGER SIDE) IT BECOMES VERY DANGEROUS SINCE VISIBILTY AT IS BAD. THIS COMPLAINT IS BECOMING PRETTY COMUN. A COMMUNITY OF FORD CUSTOMERS THAT REALLY NEEDE HELP. JUST HOPE IT DOES NOT BECOME A TRAGEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809045December 8, 2015
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR SENSOR STAYS ON WHEN THE DOOR IS CLOSED CAUSING THE INTERIOR LIGHTS TO STAY ON AND I AM NOT ABLE TO LOCK THE DOORS WHILE IN THE VEHICLE. THE FALSE DOOR AJAR SENSOR PREVENTS ME FROM RECOGNIZING WHEN THERE IS A REAL AJAR DOOR SITUATION. ALSO, THE DOME LIGHTS STAY ON AT NIGHT CAUSING A NIGHT DRIVING HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808940December 7, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR AJAR INDICATOR CONTINUOUSLY GOING OFF WHEN DOOR IS SHUT. CONTINUES TO STAY ON AFTER SEVERAL ATTEMPTS TO SHUT DOOR TO MAKE ALARM GO OFF. MAKES IT A DRIVING DISTRACTION.. HAS BEEN AN ONGOING ISSUE AND WE JUST TOOK IT TO THE DEALERSHIP TO HAVE REPAIRED. OUR EXTENDED WARRANTY WILL NOT COVER THE PROBLEM AND THE DEALERSHIP WANTED OVER $500 TO REPAIR. WE CANNOT AFFORD THE REPAIR RIGHT NOW SO WE HAVE TO DEAL WITH IT UNTIL WE CAN. AGAIN, A MAJOR DRIVING DISTRACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808554December 5, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR LIKE STAYS ON WHILE DOOR IS CLOSED. THE DOOR IS CLOSED. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET IT TO SHUT OFF. THE INSIDE LIGHT ALSO STAYS ON UNTIL THE DOOR AJAR LIGHT GOES OFF. THE OTHER DOORS DO NOT LOCK WHILE THIS IS HAPPENING. THIS IS A REAL SAFETY HAZARD AND SHOULD BE FIXED BY FORD UNDER A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808352December 4, 2015
ELECTRICAL SYSTEM
DOOR AJAR SENSOR CONSTANTLY TURNS ON AND WON'T SHUT OFF - AT TIMES I HAVE TO SLAM THE DOOR 10+ TIMES TO GET IT TO SHUT OFF. ALL INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK. VERY UNSAFE CONDITIONS. IT HAS GONE ON FOR 6 MONTHS AND I HAVE FINALLY HAD ENOUGH. COST TO GET IT FIXED IT $300. ONCE THIS RECALL GOES THRU I WILL BE REQUESTING MY MONEY BACK. I SEE THEY RECALLED SEVERAL YEARS WORTH OF VEHICLES OF FORDS, JUST NOT THE NEWER ONES. RIP OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808363December 4, 2015
ELECTRICAL SYSTEM
FAULTY DOOR AJAR SENSOR. RELATED TO THE TSB-14-0011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808010December 2, 2015
EXTERIOR LIGHTING
WHEN TAKING A LEFT OR RIGHT TURN ONTO ANOTHER ROAD, THERE IS ABSOLUTELY NO ILLUMINATION TO THE SIDE DURING THE ACTUAL TURN UNTIL COMPLETED ON RURAL ROADS WITH NO LIGHTING. THE EXPERIENCE IS LIKE TURNING INTO A BLACK HOLE UNTIL FRONT WHEELS ARE BACK STRAIGHT. ROAD SIDES WITH ADJACENT DITCHES OR ANYTHING IN THE ROAD LIKE PEOPLE OR ANIMALS WILL NOT BE SEEN, A VERY DANGEROUS SITUATION. LOW BEAM ILLUMINATION IS NOT THAT GOOD UNDER NORMAL CIRCUMSTANCES; IT LIKE DRIVING WITH TWO VERY NARROW BEAM FIXED FLASHLIGHTS. LAST WEEK I ALMOST MISSED A TURN ON AN UNFAMILIAR ROAD BY JUST MISSING RUNNING INTO A DITCH CLOSE TO THE ROADSIDE AT ITS' INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807751December 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER DOOR ALARM BEEPS WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON. THIS OCCURRED EARLIER THIS YEAR AND FORD 'CLEANED OFF' THE SENSOR. STARTED TO HAPPEN AGAIN SEVERAL WEEKS AGO. FORD IS REPLACING THE SENSOR, BUT WE HAVE TO PAY FOR THIS BECAUSE THE ISSUE HAS NOT QUALIFIED FOR A RECALL. PLEASE SUBMIT A COMPLAINT IF THIS IS HAPPENING TO YOUR 2013 FORD EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807505November 30, 2015
ELECTRICAL SYSTEM
IT STARTED SPORADICALLY AND NOW IT IS AN EVERY TURN THE KEY OCCURRENCE. THE DRIVER DOOR IS CLOSED. THE CAR WILL 'SENSE' IT IS NOT CLOSED. DURING THIS TIME, IT WILL NOT LOCK, THE INTERIOR LIGHTS, SENSING THE DOOR IS OPEN WILL REMAIN ON. TAKES SEVERAL ATTEMPTS OF SLAMMING THE DOOR FOR IT TO REGISTER THAT THE DOOR IS CLOSED. OCCASIONALLY, DURING DRIVING, IT WILL ALL OF THE SUDDEN SHOW AND BEEP THE DRIVER DOOR IS OPEN AND WILL UNLOCK ALL 4 DOORS. TODAY, WHILE ENTERING THE VEHICLE TO GO TO WORK, IT HAPPENED AS USUAL HOWEVER, THIS TIME, REGARDLESS OF HOW MANY TIMES I CLOSED THE DOOR (SLAMMED, GENTLY PUSHED IT) IT WOULD NOT REGISTER CLOSED. I HAD TO TURN THE VEHICLE OFF, RESTART THE VEHICLE, CLOSE THE DOOR 4 TIMES FOR IT TO REGISTER THAT THE DOOR WAS CLOSED. THIS VEHICLE HAS 38K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807594November 30, 2015
STRUCTURE:BODY
THE VEHICLE DOES NOT SENSE THE DRIVERS SIDE FRONT DOOR IS FULLY CLOSED. THIS RESULTS IN THE DOORS NOT LOCKING WHEN THE VEHICLE IS PARKED OR IN MOTION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON FOR A LONG TIME. I THINK THAT BOTH OF THESE ISSUES ARE A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807122November 27, 2015
STRUCTURE:BODY
ONCE AGAIN THE DOOR AJAR LIGHT COMES ON EVEN WHEN THE CAR IS PARKED, AND ALL DOORS/HATCH ARE PROPERLY CLOSED. I HAVE TO SLAM THE DRIVER'S DOOR VERY HARD MULTIPLE TIMES BEFORE IT WILL GO OFF AND ALLOW THE VEHICLE TO BE LOCKED, AND THE ALARM TO BE SET!!! MY CAR HAS LESS THAN 40,000 MILES ON IT. THE FRUSTRATING THING IS I REPORTED THIS TO THE DEALER IN JUNE AND THEY CLAIM THERE WAS NO PROBLEM. WELL, THEY WERE WRONG, VERY WRONG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807202November 27, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH AND THE DOOR AJAR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE EXTERIOR LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806631November 24, 2015
EXTERIOR LIGHTING
DOME LIGHTS, AJAR LIGHT OTHER DASH BOARD LIGHTS STAY ON WHEN I GET OUT OF THE CAR. I CAN LOCK OR NOT AND THEY WILL STAY ON AND DRAIN MY BATTERY. I SOMETIMES TAKE 5 MINUTES OPENING AND CLOSING DOORS AND LOCKING/UNLOCKING VEHICLE BEFORE IT WILL GO OFF. ALSO WHILE TRAVELING THE DOME LIGHTS WILL COME ON AND AT NIGHT I HAVE TO STOP OR HAVE A WRECK. VERY DANGEROUS SITUATION WHY HASN'T FORD DONE SOMETHING ABOUT THIS. WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY WHEN THEY WILL NOT RECOGNIZE THE PROBLEM WITH A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806304November 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. TWO OF THE PASSENGERS WERE TAKEN BY AMBULANCE TO THE HOSPITAL. ONE OF THE PASSENGERS HAD A LUMBAR FRACTURE, ONE HAD AN UPPER AND LOWER SPINAL FRACTURE, THE THIRD HAD A VERTEBRAL FRACTURE, AND THE DRIVER HAD ABRASIONS. THE THREE PASSENGERS HAD TO STAY IN THE HOSPITAL: TWO WERE DISCHARGED ON THE NOVEMBER 19, 2015 AND ONE HAD TO STAY IN THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000...UPDATED 02/22/16 *BF UPDATED 09/19/2017*JS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10806286November 23, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ABOUT 6-8 MONTHS AGO I TOOK MY VEHICLE INTO THE DEALER. THE PROBLEM WAS THE DRIVER DOOR SAYING IT WAS AJAR. I WOULD SHUT IT SEVERAL TIMES AND STILL THE DOOR AJAR LIGHT STILL CAME ON. IT WOULD CHIME LIKE THE DOOR WAS OPEN AND IT IS VERY DISTRACTING, DOORS DON'T LOCK AND INSIDE LIGHTS WON'T GO OFF. THEY FIXED THE PROBLEM BY "CLEANING " THE SENSOR. THE PROBLEM HAS STARTED AGAIN AND I NO LONGER HAVE THE BUMPER TO BUMPER WARRANTY. I THINK THIS NEEDS TO BE A RECALL BECAUSE IT IS VERY DISTRACTING AND I AM NOT THE ONLY ONE THAT HAS HAD THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794731November 18, 2015
ELECTRICAL SYSTEM
INTERIOR LIGHTS STAY LIT AND DRIVERS SIDE DOOR ALERT STAYS ON, SAYING DOOR IS AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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