Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10824309February 4, 2016
EXTERIOR LIGHTING
MY DOOR SENSOR ON THE DRIVER SIDE PASSENGER DOOR LIGHT STAYS ON WHEN THE DOOR IS COMPLETELY SHUT. SO THE DOME LIGHT STAYS ON. ALSO WHEN YOU ARE DRIVIING THE DOORS DON'T LOCK. I JUST PURCHASED THIS VEHICLE THIS PAST OCTOBER. IT WAS GOOD FOR ABOUT 2 WEEKS THEN THE DOOR SENSOR STARTED GOING ON AND OFF. NOW IT IS STAYING ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823909February 3, 2016
POWER TRAIN
2013 FORD EDGE LIMITED AWD 2 WEEKS BEFORE THANKSGIVING..THE VEHICLE WAS PARKED IN OUR GARAGE A FEW MINUTES AFTER MY WIFE GOT HOME FROM A 16 MILE ROUND TRIP TO TOWN. I HEARD A HIGH PITCH NOISE FROM THE ENGINE, PERFORMED A VISUAL INSPECTION AND SAW NO PROBLEMS. ASSUMED IT WAS NORMAL AND THAT IT WOULD TURN OFF ON ITS OWN. MOST NEW VEHICLES HAVE A FUNCTION TO TURN OFF ANY DEVICE BEFORE IT DRAINS THE BATTERY. THE NEXT DAY WE WENT TO START THE VEHICLE AND IT WAS COMPLETELY DEAD. JUMPED IT AND MY WIFE TOOK TO WORK. WORKED FINE THE REST OF THE DAY. SHE GOT HOME AND I HEARD THE NOISE AGAIN. CHECKED IT WITH BATTERY TESTER AND HAD A LOAD ON THE VEHICLE AND BATTERY WAS ALREADY DOWN TO 75%. TOOK TO LOCAL MECHANIC AND HE DIAGNOSED AS MECHANISM IN TRANSMISSION STAYING ON AND RECOMMENDED DEALER REPAIR. DEALER MISDIAGNOSED IT AS AFTERMARKET AUTOSTART 2 TIMES AND CHARGED ME TO REPLACE THE BATTERY THE SECOND TIME. FINALLY ON THE 4TH TRIP TO THE DEALER, THE MALFUNCTION HAPPENED WHILE THEY HAD THE VEHICLE. DEALER REPLACED MECHANISM IN TRANSMISSION, THIS DID NOT SOLVE PROBLEM. DEALER ORDERED DRIVE TRAIN COMPUTER(WAITED OVER A MONTH FOR PART), THIS HAS NOT FIXED THE PROBLEM. IT IS NOW THE FIRST WEEK OF FEBRUARY(ALMOST 3MNTHS LATER) AND THE VEHICLE IS STILL AT THE DEALER AND THEY CANNOT FIND WHAT IS WRONG WITH IT. SOMEONE PLEASE HELP!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823954February 3, 2016
STRUCTURE:BODY
WITH ALL DOORS CLOSED SECURELY, THE DOOR AJAR WARNING SOUNDS. IT SEEMS TO BE ONLY THE DRIVERS DOOR AT THIS TIME. WHEN THE DOOR AJAR WARNING IS ACTIVE, THE DOME LIGHTS STAY ON, THE DOORS WILL NOT LOCK, AND THERE IS A PERSISTENT CHIME THAT SOUNDS. THIS HAPPENS WHEN IN PARK, IN DRIVE, AND WHILE TRAVELLING DOWN THE ROAD. CAR HAS BEEN TO DEALER FOR THIS, ONCE DURING WARRANTY, AND RECENTLY WHILE OUT OF WARRANTY. DEALER WANTS $433.14 TO REPAIR, EVEN THOUGH THIS IS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823701February 2, 2016
ELECTRICAL SYSTEM
UPON STARTING THE ENGINE, WE HAVE HAD SPORADIC DRIVER'S DOOR AJAR INDICATIONS WITH DASH ALARM & INTERIOR LIGHTING AFFECTED. THIS HAS PLAGUED US FROM 2500 MILES TO THE PRESENT (FEBRUARY 2016 @ 36,000 MILES). FIRST INCIDENT OCCURRED SHORTLY AFTER PURCHASE OF VEHICLE ON APRIL 1, 2013. SEVERAL TRIPS TO THE DEALER W/DOOR ADJUSTMENTS & "BURNING OF THE CONTACTS" HAS NOT SOLVED THE INTERMITTENT PROBLEM THAT COMES BACK SOMETIMES FOR SEVERAL DAYS AT A TIME. WE ALWAYS CHECK THE DOOR TO MAKE SURE THAT IT IS SHUT & CONTINUE TO DRIVE THE CAR W/WARNING AND INTERIOR LIGHTS ON. AT NIGHT THIS ISSUE CREATES AN UNSAFE DRIVING CONDITION. I FEEL THIS IS A RECALL ISSUE BECAUSE OF THE SAFETY NATURE OF THIS PROBLEM. THE DEALER HAS BEEN VERY ELUSIVE, NOT SUPPLYING PAPERWORK CONCERNING THIS ISSUE. MAYBE FORD IS PLAYING DODGE BALL ON THIS, BUT THEY ARE ONLY MAKING ENEMIES OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823712February 2, 2016
ELECTRICAL SYSTEM
CENTER DASH DISPLAY -- SEVERAL TRIPS TO THE DEALER WITH ADJUSTMENT TO THE GEAR SHIFT LEVER HAS NOT CORRECTED THE PROBLEM. THE DEALERS SAYS THAT THE GEAR SHIFT PARKING CONTACT IS NOT SIGNALING THE DASH DISPLAY. IF THE CAR IS LEFT FOR SEVERAL DAYS, THE DISPLAY PROBLEM CREATES A DEAD BATTERY. THIS CONDITION EXISTS WHEN THE IGNITION IS OFF, KEYS ARE REMOVED, ALL DOORS ARE SHUT AND THE VEHICLE IS IN PARK. THIS ISSUE HAS EXISTED FROM 2014 THROUGH FEB. 2, 2016 AND IS ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823760February 2, 2016
ELECTRICAL SYSTEM
THE "DOOR ADJAR" LIGHT AND WARNING SOUNDS COME ON OUR FORD EDGE WHEN THE VEHICLE IS STARTED AND IT TELLS US TO SHIFT THE GEAR SHIFTER INTO PARK. NONE OF THE DOORS ARE OPEN. THIS HAS BECOME A PROBLEM EVERY TIME THE VEHICLE IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823402February 1, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER THE FRONT DRIVER'S SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822728January 28, 2016
UNKNOWN OR OTHER
A DOOR OPEN WARNING INDICATION COMES UP AND RESULTS IN DOME LIGHTS ALSO STAYING ON EVEN WHEN THE DRIVER'S DOOR IS PROPERLY CLOSED. REQUIRES YOU TO SLAM THE DOOR SEVERAL TIMES TO GET THIS WARNING TO COME OFF. APPARENTLY THIS IS A COMMON ISSUE WITH FORD EDGE VEHICLES YET FORD HAS YET TO ISSUE A RECALL FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822706January 27, 2016
ELECTRICAL SYSTEM
FORD EDGE 2013 DOOR AJAR LIGHT STAYS ON DASHBOARD ..AND INSIDE CAR LIGHTS STAY ON IT MAKES IT REALLY HARD TO DRIVE AT NIGHT !! I TALK TO OTHER FRIENDS THAT OWN SAME TYPE OF CAR AND HAVE SAME PROBLEM ....WHILE IM DRIVING IT KEEPS TELLING TO PARK AND CLOSE THE DOOR EVEN DOUGH ITS CLOSE ITS FRUSTATING ..I ONLY HAD MY CAR FOR A FE MONTHS ONLY AND IM STRESSING OUT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822493January 27, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR INDICATION DOES NOT GO OUT WHEN DOOR IS CLOSED. THE INTERIOR LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822233January 26, 2016
STEERING
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,137. UPDATED 04/22/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822335January 26, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. EVEN WHEN THE VEHICLE'S DOORS WERE CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR LATCH. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822355January 26, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DOOR AJAR WARNING LIGHT COMES ON AFTER THE DOOR IS CLOSED ON THE DRIVER'S SIDE- THE INTERIOR LIGHTS STAY ON- CAR IS STATIONARY, BUT LIGHTS STAY ON IF YOU DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822175January 25, 2016
ELECTRICAL SYSTEM
MY DRIVER SIDE DOOR AJAR WARNING WILL NOT GO OFF. THE DOOR IS COMPLETELY CLOSED. THIS IS CAUSING THE INTERIOR LIGHTS TO STAY ON, THE ALARM CHIMES EVERYTIME I STOP AND THE DOORS WILL NOT LOCK. IF THE CAR IS PARKED IT IS CAUSING THE BATTERY TO DRAIN. THIS ISSUE BEGAN A COUPLE OF WEEKS AGO INTERMITTENTLY BUT IS NOW CONSTANTRY HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822039January 25, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR NOTIFICATION STAYS ON WHEN DOOR IS CLOSED, DRIVERS DOOR. INTERIOR LIGHTS STAY ON MAKING THE VEHICLE UNSAFE TO OPERATE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821931January 24, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER DOOR SENSOR (WHEN THE DOOR IS SHUT TIGHTLY AND SECURED) KEEPS TURNING INTERIOR LIGHTS ON WHILE DRIVING IN THE DARK! THIS IS A SAFETY ISSUE. GUESS WHAT ELSE HAPPENS? MY DOORS WILL NOT LOCK BECAUSE OF THIS SENSOR. THAT IS ANOTHER SAFETY ISSUE ON THE OPPOSITE SIDE OF THE SAFETY SPECTRUM. IF THIS OCCURS BOTH DRIVING AND WHILE CAR IS NOT IN MOTION, HOW DOES FORD VALUE THE SAFETY OF THEIR CUSTOMERS? HOPEFULLY BY TAKING THAT THIS SHOULD BE RECALLED AND MAKE THEIR CUSTOMERS HAPPY. THIS IS DISAPPOINTING, AS WELL AS FRUSTRATING BECAUSE IT IS HAPPENING EVERY SINGLE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821584January 21, 2016
UNKNOWN OR OTHER
SENSOR TELLS ME THAT THE DRIVERS SIDE DOOR IS OPEN, WHEN IT IS OBVIOUSLY CLOSED. INTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK UNTIL I SLAM THE DOOR SEVERAL TIMES. VERY FRUSTRATING WHILE DRIVING TO HAVE THE DASH BEEPING AT YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821273January 20, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING AT SPEED, VEHICLE STARTED TO SPUTTER AND LOST POWER, LOST ALL FUNCTION AND HAD TO PULL OVER ON THE SIDE OF THE ROAD. ENGINE SPUTTERED BADLY, WITH THE WRENCH LIGHT ON. TURNED THE VEHICLE OFF AND BACK ON AND RAN SMOOTHLY AGAIN. IT HAS HAPPENED A FEW TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820954January 19, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT EVEN WHEN THE VEHICLE'S DOORS WERE CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED FOR APPROXIMATELY 10 TO 15 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821006January 19, 2016
ELECTRICAL SYSTEM
THE DOOR SENSORS ARE NOT WORKING CORRECTLY AND THE DOOR AJAR INDICATOR STAYS ON AND THE INSIDE DOME LIGHTS STAY ON MAKING IT DIFFICULT TO SEE WHEN IT IS DARK OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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