Ford E-150 Complaints

1,063 consumer complaints on file.

#10227164May 9, 2008
AIR BAGS
TL*THE CONTACT OWNS A 1994 FORD E-150. THE CONTACT STATED THAT THE CLOCK SPRING IN THE STEERING COLUMN WAS DEFECTIVE AND HAD TO BE REPLACED APPROXIMATELY 6-7 TIMES; THREE TIMES AT A DEALER AND THE OTHER THREE TIMES AT A REPAIR SHOP. HE BELIEVED THAT THE DEFECTIVE SPRING WOULD CAUSE ISSUES WITH THE HORN AND THE AIR BAGS. THE CURRENT MILEAGE WAS 132,500 AND FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDATED 6/30/08 *CN UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225733April 25, 2008
FUEL SYSTEM, GASOLINE
VAN DIED,TOWED TO MECHANICS SHOP,WAS TOLD SWITCH VALVE BETWEEN TANKS WAS PROBLEM, LOOKED ON NHTSA WEBSITE ABOUT RECALLS. FORD VAN 89 E-150 WITH DUEL GAS TANKS. FORD SAFETY RECALL NUMBER IS 91S39 WENT TO FORD WEB SITE,CALLED THEM ON PHONE, CUSTOMER SERVICE AND LOCAL DEALERSHIP. BOTH SAID THERE WAS NO RECALL ON MY VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224645April 15, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD E-150. HE STATED THAT HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000) IN AUGUST OF 2007. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PART WAS UNAVAILABLE HOWEVER; THEY PROVIDED AN INVOICE STATING THAT THEY REPAIRED THE PART. AS OF APRIL 15, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 113,800 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 05/05/08 *BF THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 05/05/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224316April 13, 2008
VEHICLE SPEED CONTROL
PURCHASED USED 1997 FORD 150 IN EARLY 2005. DROVE TRUCK TO WORK IN SEPTEMBER 2007. SMOKE ENGULFED CAB. TRUCK CAUGHT FIRE AND BURNT TO GROUND. THE TRUCK WAS A TOTAL LOSS ALONG WITH CONSTRUCTION EQUIPMENT. LIABILITY INSURANCE DID NOT COVER EXPENSE. STILL PAYING FOR A TRUCK THAT I DO NOT HAVE. POLICE REPORT WAS FILED. NEVER RECEIVED RECALL NOTICE UNTIL AFTER TRUCK CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225068April 11, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1998 FORD E15. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN MAKING A PINGING SOUND IN THE ENGINE. THE VEHICLE SUDDENLY DECELERATED TO 50 MPH. THE CONTACT STATED THAT THE VEHICLE WAS LOSING OIL. ON JANUARY 23 2007, A REMANUFACTURED ENGINE WAS INSTALLED IN THE VEHICLE. THE DEALER REBUILT THE CYLINDER HEADS. FOR ONE YEAR, TWO MONTHS, AND NINETEEN DAYS, THE PINGING NOISE CONTINUED TO OCCUR. THE DEALER AND MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST HER WITH THE REPAIR, ALTHOUGH THE WARRANTY WAS VALID. A SECOND DEALER DIAGNOSED THE FAILURE ON APRIL 10, 2008 AND STATED THAT THE TRANSMISSION SEAL WAS LEAKING, THERE WERE OIL LEAKS PRESENT IN THREE PLACES ON THE OIL GASKETS, THE TIMING WAS OFF, AND THERE WAS CONDENSATION ON THE OIL CAP. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURES. THE SECOND DEALER CHARGED THE CONTACT $107 TO DIAGNOSE THE FAILURE AND STATED THAT THEY WERE WAITING ON A RESPONSE FROM THE MANUFACTURER PRIOR TO REPAIRING THE VEHICLE UNDER WARRANTY. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE VEHICLE DOES NOT HAVE CRUISE CONTROL. THE FAILURE MILEAGE WAS 142,865 AND CURRENT MILEAGE WAS 161,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223751April 8, 2008
VEHICLE SPEED CONTROL
NON RESPONSIVE TO RECALL FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223095April 1, 2008
VEHICLE SPEED CONTROL:CABLES
THIS IS THE RECALL ON THE FORD VAN CRUISE CONTROL THAT IS NOT AN ACCEPTABLE ANSWER I PLAN ON GOING ACROSS THE COUNTRY AND I WANT THE CRUISE CONTROL FIXED BEFORE THAT. NINE MONTHS TO WAIT FOR A PART IS CUSTOMER SERVICE AT ITS FINEST. ITS VERY STRANGE THAT I CAN GET THE PART THROUGH THE FORD DEALER WITHIN TWO WEEKS IF I ORDER IT FROM THE PARTS DEPARTMENT. [email protected] WROTE: > DEAR RICK, > > THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING A FUSED WIRING HARNESS NEEDED TO COMPLETE THE 05S28 SAFETY RECALL ON YOUR 2002 FORD E-150. > > PARTS FOR THE CRUISE CONTROL SWITCH RECALL WILL BE AVAILABLE IN JUNE 2008. AFFECTED CUSTOMERS WILL RECEIVE A POSTCARD FROM RECALL HEADQUARTERS INSTRUCTING THEM TO MAKE AN APPOINTMENT WITH THEIR DEALER TO HAVE THE RECALL COMPLETED. WE APOLOGIZE FOR THE INCONVENIENCE THIS SITUATION CAUSES, AND ASSURE YOU THAT WE ARE DOING EVERYTHING POSSIBLE TO EXPEDITE RESOLUTION. > LEONILA > CUSTOMER RELATIONSHIP CENTER > FORD MOTOR COMPANY FORD MOTOR COMPANYMAIN TOPIC: VEHICLEWARRANTYQUESTIONSEMAIL QUESTIONS: I TOOK THE VAN IN FOR THE RECALL ON THE CRUISE CONTROL. THIS WAS DONE IN OCTOBER 07. I WAS TOLD THE PART WOULD BE AVAILABLE IN DECEMBER. IN DECEMBER I WAS TOLD JANUARY, THEN FEBRUARY THEN MARCH. IT IS NOW APRIL AND STILL NOTHING. THE DEALER HAS BEEN LESS THAN HELPFUL AND THIS PROBLEM IS COSTING ME MONEY SINCE THE VAN IS DRIVEN ON THE HIGHWAY DAILY WITH NO CRUISE CONTROL. I WOULD LIKE THIS REPAIRED ASAP. I'M SURE THE NEW VEHICLES HAVE THE CORRECT CABLE WHY CAN'T I. > OWNER: YESVEHICLE IDENTIFICATION NUMBER: MILEAGE: 55000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YES DEALER NAME: *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222292March 25, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON MARCH 25TH I TOOK MY F150 IN TO THE FORD DEALERSHIP ON A SAFETY RECALL FOR THE SPEED CONTROL THEY DISCONNECTED IT. THEY TOLD THAT THEY HAVE NO PARTS TOO FIX IT FROM FORD. HOW CAN THIS BE WHEN THE RECALL IS FROM 2005. I CAN'T BELIEVE IT WOULD TAKE THIS LONG. SOMEONE NEEDS TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221539March 18, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD E150. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN FEBRUARY OF 2008 FOR THE VEHICLE SPEED CONTROL. THE DEALER WAS CALLED THREE TIMES AND THEY STATED THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220684March 10, 2008
VEHICLE SPEED CONTROL
FORD RECALL 05S28 SPEED CONTROL RECALL; MY LETTER IS DATED AUG 2007 STILL WAITING FOR DEALERSHIP TO RECEIVE THE PART FOR THIS RECALL TRIED MANY DEALERSHIPS IN THE MILWAUKEE AND MADISON AREA WITH NO STOCK AND NO ETA OF PART CALLED FORD WITH NO ANSWER AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220006March 4, 2008
ELECTRICAL SYSTEM:WIRING
FORD RECALL 05S28 OF THE SPEED CONTROL DEACTIVATION SWITCH. I WAS CONTACTED BY FORD TO BRING MY E-150 VAN IN FOR A RECALL ON MY SCDS. I TOOK THE VEHICLE IN QUESTION TO WADE FORD IN SMYRNA, GA. 30080. THEY DISCONNECTED THE SCDS AND SAID THAT THEY DIDN'T HAVE THE PARTS TO FIX THE PROBLEM AND IT WOULD BE OCT. BEFORE THEY WERE AVAILABLE. I HAVE WAITED PATIENTLY WHILE FORD TOOK THEIR TIME TO CORRECT THE PROBLEM. I HAVE CALLED EVERY MONTH TO GET MY VEHICLE REPAIRED AND FINALLY ON FEB. 29, 2008 I WAS TOLD BY DAVE CHANCE A SERVICE ADVISOR THAT THEY FINALLY HAD THE PARTS TO MAKE THE NECESSARY REPAIRS. THEY ASSURED ME THAT THEY HAD THE PARTS TO MAKE THE REPAIR AND I SET UP AN APPOINTMENT TO HAVE THE REPAIR DONE AND THEY TOLD ME THAT IT WOULD TAKE 1 TO 2 HOURS TO DO. MY APPOINTMENT WAS FOR MARCH 4, 2008 AT 8:00 AM. I ARRIVED AT THE SERVICE DEPARTMENT AT 7:45 AM AND WAS CHECKED IN AND TOLD THAT I COULD WAIT IN THEIR WAITING ROOM TILL THEY WERE DONE. AT 8:55 AM THE SERVICE ADVISOR DAVE CHANCE CAME IN TO TELL ME THAT HE WAS SORRY THAT THEY DIDN'T HAVE THE PARTS IN TO FIX THE SCDS AND THERE WAS NOTHING THAT THEY COULD DO. I WAS VERY UPSET WITH THESE PEOPLE AS I WAS GIVEN THE IMPRESSION AND THE NOTICE THAT THEY COULD REPAIR MY SCDS AT THIS TIME. I TOLD THEM THAT MY TIME WAS AS IMPORTANT TO ME AS THEIR TIME WAS TO THEM. THEY SAID THAT THEY WERE SORRY FOR THE INCONVENIENCE THAT IT CAUSED ME, AND WHEN I TOLD THEM THAT THEY SHOULD PAY ME THE SAME HOURLY RATE THAT THEY CHARGE TO WORK AN MY VEHICLE THEY SAID THAT THEY WOULD CHANGE MY OIL FOR ME FREE OF CHARGE. I FELT THAT THIS WAS A SLAP IN THE FACE AND THAT THEY COULD CARE LESS ABOUT MY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220082March 4, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD E150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V33600 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE. HIS WIFE IS DISABLED AND CANNOT DRIVE WITHOUT THE CRUISE CONTROL FEATURE. THE SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 52,200. UPDATED 03/26/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219696February 29, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD E150. THE CONTACT RECEIVED FORD RECALL NOTICE NUMBER 05S28 IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE FEELS THAT THE MANUFACTURER IS NOT WORKING HARD TO PROVIDE THE PARTS TO THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 67,000. UPDATED 03-19-08 *BF UPDATED 03/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219562February 28, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING MY 1992 E-150 ECONOLINE FORD, SMOKE STARTED COMING FROM VEHICLE AIR VENTS AND UNDER DASH BOARD. I PULLED TO SIDE OF THE ROAD DISCONNECTED THE BATTERY. WITH THE HELP AND USE OF PASSING VEHICLE THAT STOPPED AND LET ME USE HIS CELL PHONE TO CALL THE FIRE DEPT, BY THIS TIME MY VEHICLE TOTALLY ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219164February 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE THE VEHICLE WAS PARKED AND OFF, THE SWITCH MOUNTED IN THE BRAKE MASTER CYLINDER CAUGHT FIRE. THE SWITCH AND CONNECTOR WERE DESTROYED. I WAS NEARBY WHEN THIS INCIDENT OCCURRED AND WAS ABLE TO DOUSE THE FLAMES, THEREBY PREVENTING FURTHER DAMAGE TO THE VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219187February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1992 FORD E150. THE CONTACT STATED THAT THE WIRING HARNESS CAUSED A FIRE ON THE PASSENGER SIDE OF THE VEHICLE. THE AUTOMATIC TRANSMISSION WAS DAMAGED. THE FORD DEALER REPLACED THE SWITCH, BUT FAILED TO RECOGNIZE THAT THE WIRES WERE FAULTY. THEY STATED THAT THE SWITCH WAS ON THE DRIVER SIDE AND THE FIRE BEGAN ON THE PASSENGER SIDE; THEREFORE, THE SWITCH WAS UNRELATED TO THE FIRE. THE CONTACT STATED THAT THE FAULTY SWITCH THAT REACHED OVER TO THE PASSENGER SIDE WIRES EVENTUALLY LED TO THE FIRE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE IF GIVEN PERMISSION BY THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND THEY HUNG UP ON HIM. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. UPDATED 3/18/08 *CN THE CONSUMER STATED THEIR MECHANIC OBTAINED THE DAMAGE WIRES AND REMOVED TO AVOID FURTHER DAMAGE. THE CONSUMER FURTHER STATED THE TRANSMISSION HAD ALREADY FAILED AND COULD ONLY BE REPAIRED OR REPLACED. UPDATED 03/18/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217146January 29, 2008
TIRES
2006 FORD E-150 REAR PASSENGER SIDE TIRE EXPLODED. CONSUMER STATES THAT TIRE DEALER TRIED TO SELL HIM A NEW TIRE AND WOULD NOT EXPLAIN WHY THE TIRE EXPLODED. CONSUMER THEN CALLED THE DEALER WHO SAID TO SOLVE PROBLEMS WITH THE MANUFACTURER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214884January 15, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 FORD E150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28. SHE NOTIFIED THE DEALER AND FORD MOTOR COMPANY ON NUMEROUS OCCASIONS; HOWEVER, THE PARTS ARE STILL UNAVAILABLE. THE CONTACT WAS UNSURE IF THE DEACTIVATION SWITCH HAD BEEN DISCONNECTED. WHILE DRIVING AT AN UNKNOWN SPEED, THE CRUISE CONTROL WOULD NOT RELEASE, CAUSING THE CONTACT TO CRASH INTO A CAMPGROUND. SHE SUFFERED A STROKE DUE TO THE CRASH. FORD MOTOR COMPANY HAS NOT OFFERED ANY ASSISTANCE. THE PURCHASE DATE, POWERTRAIN, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214923January 15, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1992 FORD E150. THE CONTACT RECEIVED A RECALL NOTICE FOR FORD RECALL NUMBER 05S28, WHICH RELATED TO THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE PARTS FOR THE RECALL REPAIR ARE UNAVAILABLE. THE SPEED CONTROL HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214212January 8, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD E-150. THE CONTACT RECEIVED A FORD VEHICLE SPEED CONTROL SAFETY RECALL NOTICE IN AUGUST OF 2007. HE WOULD LIKE TO KNOW WHEN FORD WILL HAVE THE PARTS TO PERFORM THE RECALL REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 128,000. UPDATED 01/29/08. *LJ UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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