Ford Crown Victoria Complaints (1998)

119 consumer complaints on file.

#10210978December 6, 2007
EXTERIOR LIGHTING:HEADLIGHTS
WE BOUGHT OUR 1998 CROWN VICTORIA USED IN 2001. AT THE TIME OF THE SALE I WAS ASKED IF THERE WAS ANY PROBLEM WITH THE CAR, AND AT THAT TIME I SHOWED THEM THAT THE HEADLIGHTS HAD A HEAVY FILM THAT CAUSED VERY LITTLE LIGHT TO COME THROUGH. I ASKED THEM ABOUT REPLACING THE HEADLIGHTS AND THE DEALER WENT INTO THE OFFICE AND CAME BACK WITH "NO"...BUT THEY WOULD CLEAN THE OUTSIDE OF THE GLASS FOR ME. I DON'T KNOW WHAT PRODUCT THEY USED BUT IT LOOKED OKAY FOR RIGHT THEN. IT DIDN'T LAST AND I BROUGHT THE CAR BACK IN AND THEY STILL REFUSED TO FIX THE PROBLEM. I FEEL THAT THE LENS ON THE HEADLIGHTS HAVE A LEAK IN THE SEALS, SO THE CALCIUM BUILDS UP, OVER A SHORT PERIOD OF TIME,ON THE INSIDE OF THE HEADLIGHT GLASS. IT CAUSES US TO TRAVEL AT NIGHT WITH VERY DIM LOOKING HEADLIGHTS. SINCE WE'VE HAD THIS PROBLEM, I HAVE BEEN NOTICING THE DIFFERENT VEHICLES THAT HAD THE SAME THING WITH THEIR HEADLIGHTS....AND GUESS WHAT----THEY WERE ALL FORD CARS ; AND I DON'T PARTICULARLY KNOW THE 100'S OF DIFFERENT CARS AND MODELS THAT TRAVEL THE ROADS THESE DAYS...SO I HAVE TO ACTUALLY READ "FORD" ON THE CAR IN ORDER TO KNOW IT IS ONE. AS TIME WENT ON AND I TRAVELED UP AND DOWN THE STATE OF CA. I WAS AMAZED AT EACH CAR I SAW WITH HEAVY COATED HEADLIGHTS WAS A FORD...I THINK FORD DEFINITELY HAS A PROBLEM BUT THE DIFFERENT DEALERSHIPS ARE IGNORING THE PROBLEM AND MAKING THE BUYERS LIVE WITH THE PROBLEM INSTEAD OF SOLVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201255August 30, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING
MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197110July 21, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD THERMOSTAT HOUSING ( OF COMPOSITE MATERIAL) ON A 1998 FORD CROWN VICTORIA LX ENGINE, CRACKED CAUSING COOLANT TO LEAK, AND SUBSEQUENTLY THE ENGINE TO OVERHEAT. CAR WAS BROUGHT TO DEALERSHIP FOR REPAIR AT A COST OF $1055.18. FORD PROVIDED A RECALL TO REPAIR THIS DEFECT TO "COMMERCIAL" USERS (POLICE, TAXIS ETC.), HOWEVER FORD DID NOT EXTEND THIS COVERAGE TO INDIVIDUAL OWNERS OF CARS BEYOND THE 1997 MODEL YEAR FORD CROWN VICTORIA LX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173043November 9, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A CLICKING SOUND COMING FROM THE REAR END OF THE VEHICLE COUPLED WITH A SMELL GAS THEN THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE ENGINE COMPUTER NEEDED TO BE REPLACED. THERE WAS AN ACTION # PE02071 CONCERNING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY THAT THE CONTACT BELIEVES RELATES TO THE PROBLEMS WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161037June 29, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN A PARKING LOT THE VEHICLE MADE A LOUD NOISE AND DROPPED CAUSING THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT LEFT TIE ROD FRACTURED. THE REPAIR SHOP REPLACED THE TIE ROD. NEITHER THE MANUFACTURER NOR THE DEALER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151873April 11, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER CONCERNED WITH THE SAFETY OF 1998 CROWN VICTORIA GAS TANK. *TS *NM THE MANUFACTURER ONLY COVERED THE COST OF REPLACING RETROFIT FUEL TANKS ON POLICE CARS AND LIMOUSINES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE PARTS. HE GOT A FORD DEALER TO INSTALL THE PARTS FREE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124919June 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: HEADLIGHTS LENS FOGS UP AND OWNER CAN'T SEE IN THE DARK. HAPPENS ALL THE TIME. THE LENS IS ALSO DISCOLORED. HAS BEEN LIKE THIS SINCE PURCHASE OF VEHILCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112982February 23, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE WAS LEAKING FLUID FROM THE INTAKE MANIFOLD ONTO THE ENGINE. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, PLEASE PROVIDE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109002January 26, 2005
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER NOTICED EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. THIS CAUSED POOR VISIBILITY TO THE DRIVER WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110867December 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE'S INTAKE MANIFOLD CRACKED. *NM THE VEHICLE RAN ROUGH. THE VEHICLE RECEIVED A TUNE UP AND IT STILL RAN ROUGH AND LEAKED FUMES. THE MANIFOLD WAS MADE OF PLASTIC. A METAL MANIFOLD INSTALLED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098758November 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS
EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY, BOTH RIGHT & LEFT. ALWAYS DRIVE WITH BRIGHT ON. NO ONE CAN TELL. WILL HAVE TO INSTALL ADDITIONAL LIGHTS BECAUSE OF SUCH POOR VISION OF THE ROAD. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089439November 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD CRACKED. THE CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK THE SPARK PLUGS AND WIRES WERE REPLACED. THE VEHICLE CONTINUED TO RUN ROUGH. AS THE VEHICLE WAS WARMED, THE DEALER NOTICED THAT THE INTAKE MANIFOLD WAS LEAKING GASOLINE/OXYGEN FUMES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088431August 23, 2004
EXTERIOR LIGHTING:HEADLIGHTS
FRONT HEADLIGHTS - SINCE PURCHASING THE FORD HAD HEADLIGHTS REPLACED TWICE, POOR VISIBILITY, ALWAYS HAVE THE "BRIGHTS ONE" AND THE VIEW OF THE ROAD IS DANGEROUS. THE LEN'S FOG-UP THEREFORE DEFUSING THE CANDLEPOWER. BRIGHTER BULBS CANT' BE USED BECAUSE THE HEAT WOULD DAMAGE THE LENS AND WIREING. IT'S BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE FORD CROWN VICTORIA, 1998. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080108June 29, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD FAILED. AS A RESULT, STRESS CRACKS DEVELOPED WHICH CAUSED COOLANT TO LEAK. A RECALL WAS ISSUED, HOWEVER, THIS VEHICLES WAS NOT INCLUDED SINCE THE RECALL ONLY AFFECTED POLICE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067360April 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
VEHICLE EXPERIENCED THE SAME PROBLEM AS DESCRIBED IN THE LOWER CONTROL ARM RECALL 98V322000. BUT, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066063April 13, 2004
ENGINE AND ENGINE COOLING
COOLANT LEAK IN INTAKE MANIFOLD. MANUFACTERING DEFECT IM TOLD, BUT NO RECALL. WHY NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057648February 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD DEVELOPED CRACKS BECAUSE OF A FACTORY DESIGN FLAW. WHEN THIS OCCURRED VEHICLE LOST COOLANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051117December 26, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY CROWN VIC HAS 43759 MILES ON IT. WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THE LIGHTS TURNED OFF (APPROXIMATELY 1.5 SECONDS)-FLASHED ON-FLASHED OFF. I TOOK THE BRIGHT LIGHTS OFF & IT QUIT TURNING OFF. I KEPT THE BRIGHTS OFF THE REST OF THAT TRIP BUT COULD STILL SMELL AN PLASTIC BURNING SMELL IN THE CAR WHEN THE LIGHTS WERE ON. I TOOK MY CAR TO THE FORD DEALER ABOUT 12-4-2003 AND THEY TOLD ME IT WAS A LIGHT CONTROL MODULE--THEN THEY TOLD ME IT WAS BACK-ORDERED NATIONALLY AND WOULD BE 2 WEEKS BEFORE IT CAME IN. I CALLED 12-26-2003 & IT IS STILL ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017319April 22, 2003
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
MOISTURE WAS INSIDE THE HEADLIGHT LENSES. THE VEHICLE WAS TAKEN TO THE DEALER DURING THE WARRANTY PERIOD FOR THE SAME PROBLEM. THE LENSES WERE REPLACED, BUT THE DEALER COULD NOT DETERMINE HOW THE MOISTURE WAS GETTING INTO THE LENSES. *JB RECENTLY, THE SAME PROBLEM DEVELOPED. THE CONSUMER CONTACTED THE DEALER AND THEY REFUSED SERVICE BECAUSE THE WARRANTY HAS EXPIRED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014223April 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
SMALL CRACK IN INTAKE MANIFOLD AND DETACHED HOSE FITTING ON THE TOP OF INTAKE MANIFOLD. CAR OVERHEATED. CONTACTED FORD ON MARCH 21, 2003. JUST ENTERED MY COMPLAINT IN SYSTEM. I DISCOVERED THERE WAS A RECALL (01M02) CONCERNING INTAKE MANIFOLDS FORD CROWN VICTORIA', BUT FORD STATES THAT MY YEAR MODEL DOES NOT FALL UNDER THE RECALL, DESPITE BEING MANUFACTURED IN THE SAME PLANT ST. THOMAS. I HAD VEHICLE VIN# [XXX] REPAIRED AT GREENE FORD CO. ON MARCH 27 , 2003 AFTER THE SUGGESTION OF GREENE FORD CO. ON MARCH 20, 2003 TO USE EXPOXY SEALANT ON THE HOSE FITTING, BUT THAT WAS UNSUCCESSFUL. SUBSEQUENTLY I THEN TOOK THE VEHICLE TO BE REPAIRED AND HAVE THE INTAKE MANIFOLD REPLACED. TOTAL BILL WAS $741.98 INCLUDING TAX. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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