Ford Crown Victoria Complaints (1994)

192 consumer complaints on file.

#10216569January 31, 2008
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. THE CONTACT HAS CALLED THE DEALER SEVERAL TIMES TO FIND OUT WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIR, BUT HAS NOT BEEN GIVEN A DATE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT STATED THAT HE SMELLS GAS COMING FROM THE FRONT OF THE VEHICLE. HE ONLY NOTICES THE SMELL WHILE INSIDE THE PASSENGER COMPARTMENT. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000. UPDATED 02/15/08. *LJ THE CONSUMER ALSO STATED FUMES WERE ENTERING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216463January 30, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE CALLED FORD EVERY MONTH THEREAFTER, ONLY TO BE INFORMED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS PURCHASED IN 2002. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,714. UPDATED 02-14-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212395December 20, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000(VEHICLE SPEED CONTROL). HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 113,524. UPDATED 01/14/08. *LJ UPDATED 01/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205244October 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA LX. THE CONTACT STATED THAT THE VEHICLE SQUEAKED AND SQUEALED. THE CONTACT REFUSED TO PROVIDE DETAILED FAILURE INFORMATION. SHE STATED THAT SHE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THERE IS A RECALL FOR THE SUSPENSION: FRONT CONTROL UPPER ARM UPPER BALL JOINTS AND LOWER BALL JOINTS (NHTSA CAMPAIGN ID #95V194000, 98V322000). THE MILEAGE INFORMATION WAS UNAVAILABLE BECAUSE THE ODOMETER FAILED AT 162,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201944September 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. ON MAY 31, 2007, WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. THE SMOKE TURNED INTO FLAMES AND ENGULFED THE VEHICLE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT JUST RECENTLY RECEIVED NHTSA CAMPAIGN ID NOTICE NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184299March 6, 2007
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. WHILE DRIVING 45 MPH ANOTHER VEHICLE DROVE INTO THE CONTACT' VEHICLE S LANE AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT'S HEAD HIT THE STEERING WHEEL WHILE WEARING A SEAT BELT. HOWEVER, THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAS A POLICE REPORT AND PICTURES. THE VEHICLE WAS TOWED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10148980January 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE MADE A RATTLING NOISE. THE CONTACT RECOGNIZED THE NOISE FROM HAVING THE DRIVER SIDE LOWER BALL JOINT REPLACED LAST YEAR DURING REGULAR MAINTENANCE. THE VEHICLE HAS NOT BEEN INSPECTED. UPDATED 3/3/2006 - *NM WHILE MAKING A RIGHT TURN THE RIGHT FRONT TIRE EXPLODED DUE TO A BREAK IN THE LOWER FRONT CONTROL ARM AND BALL JOINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141261October 31, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. IT WAS PARKED FOR AT LEAST AN HOUR AND FORTY MINUTES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOTALED. THERE HAS BEEN NO INVESTIGATION AS TO WHY THIS OCCURRED.*AK UPDATED 11/29/2005 - ANOTHER VEHICLE WAS DAMAGED DURING THIS FIRE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10132265September 9, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE TIE ROD FELL OFF THE VEHICLE ON MAY 1, 2005. THE REPAIR SHOP REPAIRED THE PROBLEM. THE VEHICLE HAD NOT BEEN DRIVING DIFFERENTLY BEFORE TIE ROD FELL OUT. WAS SITTING IN A PARKING SPOT, AND WAS JUST BACKING OUT WHEN TIE ROD FELL OUT. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135601August 30, 2005
ENGINE AND ENGINE COOLING
1994 CROWN VICTORIA CAUGHT ON FIRE.*MR *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10133502August 19, 2005
VEHICLE SPEED CONTROL
ON THE EVENING OF AUGUST 14, 2005, A NEIGHBOR INFORMED MY FAMILY THAT OUR PARKED 1994 FORD CROWN VICTORIA, VIN NUMBER [XXX], HAD SMOKE COMING FROM THE HOOD. IT MAY BE ON FIRE. I CHECKED THE VEHICLE AND OBSERVED THAT THERE WAS SMOKE COMING FROM UNDER THE BRAKE FLUID RESERVOIR/CYLINDER AREA OF THE ENGINE COMPARTMENT/DRIVER'S SIDE. NO VISIBLE FIRE WAS DETECTED AT THIS TIME, BUT THERE MUST HAVE BEEN SOME SORT OF COMBUSTION THAT HAD OCCURRED DUE TO THE VOLUME OF SMOKE. (NOTE - ALL COOLANT HOSES WERE CHECKED AND NO DEFECTS WERE OBSERVED WHICH WOULD CREATE THE APPEARANCE OF SMOKE THROUGH STEAM) I CHECKED THE FUSE BOX AND NOTICED THAT THE FUSE ALLOWING POWER TO THE BRAKE ACTIVATION/DEACTIVATION SWITCHES WAS BLOWN. I REPLACED THE FUSE AND THE VEHICLE STARTED TO SMOKE IN A THICK WHITE CLOUD FROM THE SAME AREA AS DESCRIBED ABOVE. THE NEXT DAY I BROUGHT THE VEHICLE TO THE DEALER. THE DEALER'S EXAMINATION REVEALED THAT THE PROBLEM WAS THE SPEED DEACTIVATION SWITCH, WHICH THE DEALER LABELS AS A "KIT - BRAKE SWITCH". RICK COLLINS, THE SERVICE REPRESENTATIVE TOLD ME HE WAS UNAWARE OF ANY PROBLEMS WITH FORD VEHICLES, MINE IN PARTICULAR THAT MAY BE CATCHING ON FIRE AS A RESULT OF THIS SWITCH. I CONDUCTED FURTHER RESEARCH ON THE INTERNET WHICH LED ME TO BELIEVE THAT THERE IS OR MAY BE A PROBLEM THAT COULD CAUSE DEATH OR SERIOUS INJURY TO SOMEONE. MY VEHICLE WAS UNATTENDED AND TURNED OFF WHEN THE SMOKE BEGAN AND THIS COULD HAVE EASILY BEEN A MORE SERIOUS SITUATION. FURTHER IT APPEARS THAT FORD DOES NOT PROPERLY INFORM THEIR EMPLOYEES OF POTENTIAL PROBLEMS WITH VEHICLES AND THEN ATTEMPTS TO COVER IT UP BY MISLABELING THE REPAIR BY NOT CORRECTLY IDENTIFYING THE REPAIR PARTS. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10092863September 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A SQUEAKING NOISE WAS HEARD WHILE APPLYING THE BRAKES. VEHICLE VIBRATED UNCONTROLLABLY WHILE DRIVING. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT PASSENGER 'S SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064097March 29, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
AT HIGHWAY SPEED THE LEFT LOWER CONTROL ARM (TIE ROD) BALL JOINT CATASTROPHICALLY FAILED. FORTUNATELY, THE CAR WAS CONTROLLABLE AND PULLED TO THE SHOULDER. IT WAS LATER TOWED TO THE RESIDENCE.*AK A CHECK OF TSBS/RECALLS REVEALED THAT FORD HAD INITIATED A RECALL FOR CERTAIN CROWN VICTORIAS, SPECIFICALLY 1990-1996 POLICE, FLEET, AND NGV VEHICLES. FORD (LOCAL DEALER AND CORPORATE) HAS BEEN ADVISED OF THE PROBLEM BUT CLAIM THE VEHICLE WAS NOT THE SUBJECT OF A RECALL ACTION. THE VEHICLE IN QUESTION WAS EQUIPPED WITH A "HANDLING & PERFORMANCE PACKAGE" WHICH MAY HAVE INCORPORATED A STEERING LINKAGE SIMILAR TO THAT SUBJECT TO FORD'S RECALL. I'M CONCERNED FOR SEVERAL REASONS. FIRST, WE BOUGHT THE CAR NEW AND IT HAS BEEN WELL MAINTAINED AND INSPECTED ANNUALLY; THE JOINT SHOULD NOT HAVE FAILED. SECOND, THE JOINT COULD BE THE VERY SAME ONE THAT WAS THE SUBJECT OF A RECALL. IN THE FIRST CONCERN, FORD SHOULD TAKE ACTION TO ENSURE THAT OTHER OWNERS OF SIMILARLY EQUIPPED CARS ARE ADVISED OF THE POSSIBILITY. THE POTENTIAL FOR SERIOUS INJURY WAS GREAT. IN THE SECOND, HOW DO I ASCERTAIN WHETHER OR NOT THE JOINT WAS THE SAME ONE THAT PRECIPITATED THE RECALL? FINALLY, I PLAN TO DOCUMENT THE FAILURE (DIGITAL PICTURES ETC) AND PERFORM REPAIRS. HOW SHOULD I PROCEED WITH CONFRONTING FORD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057383February 2, 2004
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION YET NONE OF THE FRONTAL AIR BAGS DEPLOYED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10049835January 8, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DEALERSHIP REFUSED TO HONOR RECALL 021003000 FOR THE FUEL TANK, BECAUSE THE VEHICLE WAS NOT A POLICE INTERCEPTOR VEHICLE EVEN THOUGH THE RECALL LETTER WAS SENT WITH THE VEHICLE'S VIN WAS SENT.*AK FORD MOTOR COMPANY HAS ADMITTED IN A LETTER THAT THERE IS A DEFECT. WHEN THE CONSUMER CONTACTED FORD ABOUT THE PROBLEM AFTER RECEIVING THE LETTER THEY SAID IF THE CONSUMER WANTED THE UPGRADE THEN THEY WOULD HAVE TO PAY FOR IT. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048630November 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE, THE CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONSUMER PULLED THE VEHICLE OVER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MECHANIC INFORMED THE OWNER THAT THE PLASTIC INTAKE MANIFOLD FAILED. PLEASE ADD ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544822October 8, 2003
AIR BAGS:FRONTAL
NO DEPLOYMENT OF DRIVERS AIRBAG IN AN ACCIDENT, WHICH RESULTED IN INJURY. ACCIDENT WAS A LEFT SIDE FRONTAL IMPACT OF 30-35 MPH, FORCEFUL ENOUGH FOR AIRBAG TO DEPLOY.(TEXAS POLICE DEPT.) THE PASSENGER SIDE AIR BAG DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028412July 16, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
1- HEADLIGHT COVERS TURNING YELLOW THREE TIMES I REPLACED THEM 2 -SMELL OF GAS AFTER FUELING - STEERING WHEEL LOCKS WHEN TURNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786386February 11, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER REQUESTED INFORMATION REGARDING THE GAS TANK PROBLEMS.*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002424January 9, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING, STRONG GAS FUMES FILLED THE VEHICLE. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. *NLM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Crown Victoria