Ford Contour Complaints

3,154 consumer complaints on file.

#736127November 11, 2000
TIRES
TIRE BLOWED OUT ON DRIVER SIDE - FRONT ON INTRRSTATE. TOTAL TIRE PEELED JUST LIKE FIRESTONE TIRE. THE TIRE WAS TORN UP DOWN TO THE RIM. WHEN I TOOK IT FOR REPAIR WHEN IT FIRST HAPPEN, THE DEALTER I CARRIED IT TO TOLD ME NOT TO GET IT FIX, TAKE IT BACK WHERE I PURCHASED IT BECAUSE IT WAS A BAD DEFECT IN THE TIRE. TIRES DON'T JUST PEEL LIKE THAT. THIS TIRE PEELED JUST LIKE A RECAP TREARING UP THE RIM, MESSING UP THE TRACTION CONTROL AND ANTI-LOCK BRAKE SYATEM, SCTRACHED UP THE FENDER, TORE THE PLASTIC UNDERNEATH SURROUNDING TIRE, HAD WIRES HANGING DOWN, BROKE THE HEADLIGHT AND TORE UP THE SIDE SKIRT ON THE CAR. I CARRIED IT BACK WHERE I GOT IT FROM AND WHEN THE MANAGER CAME TO LOOK AT THE TIRE, HE STATED THAT THE TIRE SHOULDN'T HAVE TORN UP LIKE THAT. THE TIRE HAD CUTS ALL OVER IT,. I TOOK PICTURES OF MY CAR AND THE TIRE. IT WAS UNBELIEVABLE FOR ME TO SEE A TIRE THAT TORN UP. THERE WAS A LOT SOUND AND THE STEEL BELT WAS TORN UP LIKE STRINGS. THE TOP PEELING OF THE TIRE WAS LEFT IN THE ROAD. IT THREW ME IN THE OTHER LANE ON TO THE SIDE OF THE ROAD. I HURT MY BACK AND GOT SHOOK UP REAL BAD. I;M SSTILL HAVING NIGHTMARES BECAUSE THEIR WAS AN 18 WHEELER RIGHT BEHIND ME. IT WAS GOD'S WILL HE DIDN'T HIT ME. THEY SAID THEY WOULD FIX MY CAR AND PURCHASE ANOTHER TIRE, BUT WHAT ABOUT MY PAIN AND SUFFERING AND THE FACT THAT I CAN'T DRIVE MY CAR BECAUSE THERE'S A SCRUBBING SOUND AND THE ABS LIGHT, NOR TRACTION LIGHT WILL GO OFF. (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#736128November 11, 2000
TIRES
I JUST PREVIOUSLY COMPLETED A FORM, I TRIED TO MAKE CORRECTIONS DUE TO THE FACT THAT MY E-MAIL ADDRESS WAS WRONG. NO SAFETY DEFECT. *AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#736041November 9, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING THROUGH WATER THERE IS A LOSS OF STEERING FOR A SHORT TIME.HAS BEEN THIS WAY SINCE NEW.WE ARE OLDER NOW & IT IS MUCH MORE DIFFICULT TO CONTROL THE VEHICLE.I READ WHERE YOU HAD HAD THE SAME COMPLAINT SEVERAL TIMES.WHEN YOU LOOK UNDER LRIGHT FRONT OF CAR YOU CAN SEE WHY THIS HAPPENS.THE BELT DRIVE PULLEY IS EXPOSED SO THAT WATER IS SPLASHED ON IT.WONDER HOW MANY FATAL ACCIDENTS THIS HAS CAUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874649November 8, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, INTERIOR LIGHTING, EXTERIOR LIGHTING, EXTERIOR LIGHTING:TAIL LIGHTS
WHILE DRIVING TAIL LIGHTS/ODOMETER LIGHTS, AND PARKING LIGHTS WENT OUT. CONSUMER TOOK VEHICLETO DEALER, AND THEY REPLACED A SWITCH. CONSUMER DID NOT KNOW WHICH SWITCH, ON NOV 1, 2000 SAME PROBLEM OCCURRED. TOOK VEHICLE TO ANOTHER DEALER, AND THEY REPLACED HEADLIGHT SWITCH, AND A F5RZ14A411 *BA, HEAD LAMP SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735983November 8, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSTANT FAILURE OF EMISSION RELATED COMPONENTS. REPLACED AT 75K FOR $1000, BUT FAILS AGAIN AT 85K MILES. FORD CLAIMS 100K MAINTAINENCE FREE FOR ENGINE, BUT NOT TRUE FOR 1995 CONTOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736012November 8, 2000
UNKNOWN OR OTHER
CAR SHUTS OFF WITHOUT WARNING,WHILE IN GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874554November 7, 2000
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY WHILE DRIVING VEHICLE AT ANY SPEED VEHICLE CUT OFF. VEHICLE HAS CUT OFF 3 TIMES SINCE SEPTEMBER OF THIS YEAR. A TOTAL OF 6 SIX TIMES OVER LAST 3 YEARS. EACH TIME VEHICLE HAD TO BE TOWED TO DEALERSHIP, IT WILL NOT RESTART. DEALERSHIP HAS TRIED TO CORRECT THIS PROBLEM, BUT PROBLEM STILL EXISTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735897November 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AND JERKS AND CAN'T BE DRIVEN FOR LONG PERIODS OF TIME. COST IS 1,500 TO FIX IT. I DON'T HAVE THE MONEY TO FIX IT. THIS IS OBVIOUSLY A FACTORY RELATED PROBLEM. I AM VERY DISPLEASED WITH FORDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735900November 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
I HAVE TAKEN VERY GOOD CARE OF THIS CAR, THE MILEAGE IS STILL FAIRLY LOW,,,HOW CAN IT BLOW A HEADGASKET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735730November 4, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY VEHICLE HAS A DESIGN FLAW. THE VEHICLES STALLS AFTER SPLASHING THROUGH WATER. ONLY 1-2 INCHES ARE NECESSARY TO CAUSE A STALL. ALSO, THE VEHICLE STALL WHEN TURNING IN THE RAIN. THE ENGINE WILL SQUEAL, THE ALTERNATOR LIGHT WILL COME ON, AND THE VEHICLE WILL BECOME VERY DIFFICULT TO STOP AND STEER DUE TO LOSS OF ELECTRICAL POWER. THIS PROBLEM WAS IDENTIFED IN FORD'S TECHNICAL SERVICE BULLETIN # TSB 97-11-2. THIS DESIGN FLAW IS ONLY SUPPOSED TO AFFECT 1995-1998 CONTOURS. HOWEVER, IT MUST BE NOTED THAT MY CONTOUR IS AN EARLY 1999 (MANUFACTURED IN SEPTEMBER 1998). THE TSB DESCRIBES THAT THE VEHICLES NEEDS TO HAVE A SPLASH GUARD INSTALLED. REPEATED REQUESTS TO FORD MOTOR COMPANY HAVE NOT LEAD TO ANY ACTION BEING TAKEN. I BELIEVE THAT MY VEHICLE IS DANGEROUS TO DRIVE THROUGH ANY AMOUNT OF ACCUMULATED WATER. ITS TENDENCY TO STALL FORCES ME TO DRIVE THROUGH PUDDLES VERY SLOWLY WHICH CREATES A DANGEROUS SITUATION FOR VEHICLES AROUND ME. I BELIEVE THAT FORD SHOULD FIX THIS DESIGN DEFECT FREE OF CHARGE (LABOR AND PARTS). I WOULD GREATLY APPRECIATE ANY ASSISTANCE THAT YOUR AGENCY COULD PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556946November 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED THREE TIMES WITHIN FOUR MONTHS. MAY 1ST, JUNE 26TH AND AUGUST 17TH/2000. EACH TIME TRANSMISSION HAS BEEN REBUILT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874361November 3, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP HAS FAILED, CAUSING ENGINE TO OVERHEAT. DEALER HAS BEEN NOTIFIED.*AK. WATER PUMP IMPELLER FRACTURED AT HUB, AND THE CUSTOMER STATES THAT THE IMPELLER WAS CONSTRUCTED EITHER OF IMPROPER MATERIAL OR MATERIAL OF INSUFFICIENT CROSS SECTION. FORD HAS REDESIGNED THE PUMP. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874391November 3, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEATS
CONSUMER'S VEHICLE WAS AT A INTERSECTION AND ANOTHER VEHICLE VEERED INTO IT. CONSUMER AND HIS WIFE WAS THROWEN FORWARD. SEAT WAS KNOCKED AT A 45DEGREE ANGLE. SEAT BELT BROKE AND LATCH FAILED. ALSO, THE DRIVER'S SEAT AND PASSENGER'S SEAT BROKE. DEALERSHIP WAS AWARE OF THE PROBLEM. THERE WERE MINER INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#556940November 1, 2000
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM WAS REPLACED. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557054November 1, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
A/C NOT COLD ENOUGH DUE TO FAULTY SEAL O-RINGS AT THE EVAPORATOR TOP AND LOWER LINE OUTLET. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735417October 30, 2000
TIRES
EXTREME INSIDE SHOULDER WEAR ON THE FRONT TIRES HAS GONE UNDETECTED UNTIL ACTUAL TIRE FAILURE. ALIGNMENT HAS BEEN CHECKED 3 TIMES BY DIFFERENT SPECIALISTS AND I HAVE BEEN TOLD THAT THE FORD MONDEO (CONTOUR) AND FIESTA ARE WELL KNOWN FOR THIS DEFECT. I FEEL THAT THIS HAS VERY SERIOUS POTENTIAL AND NEED TO GET MY CONCERNS ACROSS TO THE FORD MOTOR COMPANY. I AM CURRENTLY LIVING IN EUROPE AND OBVIOUSLY THIS IS A EUROPEAN CAR. THE FRENCH FORD DEALERS ARE NOT ENTHUSIASTIC ESPECIALLY AS MY FRENCH IS NOT BRILLIANT. PLEASE HELP PROVIDE A CONTACT EITHER AT FORD US OR POSSIBLY FORD GB OR SOME EUROPEAN COMMUNITY AGENCY. MANY THANKS.*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735465October 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OVERHEATED, HEAD GASKET BLOWN, ENGINE COMPLETLY DESTROYED, NO SIGNS BEFORE OVERHEATING, GAUGES DID NOT FUNCTION PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735467October 30, 2000
EXTERIOR LIGHTING:HEADLIGHTS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RIGHT REAR LIGHT CONTINUED TO GO OUT. REPLACE BULB FEW TIMES. RIGHT WHEEL BEARING HAD TO BE REPLACED. MAJOR FAN BELT REPLACED. ALTERNATOR REPLACED. LIGHT ON RADIO GOES OFF WHEN HEAD LIGHTS TURNED ON. THIS HAPPENED AFTER THEY FIXED MY RECALL FOR LIGHTS. GAS CAP COVER IS VERY HARD TO OPEN. TAKES SEVERAL TIMES TO TRY AND OPEN. WHEN AIR IS ON SMELLS COME THROUGH REALLY STRONG FROM OTHER CARS. OWNER NOTIFICATION RECALLS ARE NOT TAKEN CARE OF UNTIL THEY ACTUALLY HAPPEN. THESE ARE COIL CAN BREAK AND CAR GO DOWN BLOW OUT TIRES. ALSO ELECTRICAL HARNESS CAN BREAK AND WIRES WILL CONNECT WITH OTHER PARTS OF THE CAR AND CAUSE A FIRE. I HAVE SENT A LETTER TO THE PRESIDENT OF FORD AND EXPLAINED HOW I FELT THIS CAR WAS UNSAFE AND IF ANYTHING HAPPENED TO ME OR MY FAMILY THEY WOULD BE HELD RESPONSIBLE. I NEVER RECEIVED A RESPONSE FROM ANYONE. THEY SHOULD BE MADE TO TAKE BACK ALL CONTOURS AND GIVE US A SAFER CAR FOR US AND OUR FAMILIES TO DRIVE. I AM A SINGLE PARENT AND CANNOT AFFORD TO FINANCE ANOTHER CAR. THEY NEED TO PROVIDE A LOAN AND NEW CAR FOR US. I WILL BE CONTACTING FORD AGAIN IN THE NEAR FUTURE TO SEE IF THEY WILL HELP WITH TAKING MY CAR BACK AND GIVING ME ANOTHER CAR/LOAN. AS I TOLD THEM IN THE LETTER THEY JUST WANTED TO SELL AND MAKE MONEY THEY DIDN'T THINK OF THE FAMILY AND OR FAMILIES THAT THIS CAR AS IT FELL APART WOULD EFFECT. I APPRECIATE THAT YOU HAVE THIS WEB SITE THAT I CAN VOICE MY CONCERNS,PROBLEMS WITH THE FORD AND FEEL SOMEONE MAY PAY ATTENTION BEFORE SOMEONE IS HURT IN THESE CARS AS HAVE BEEN MANY WITH THE TIRE SITUATION. I WILL HELP YOU IN ANY WAY I CAN TO CLEAR UP ALL OF THESE PROBLEMS. I KEEP THE LETTER I SENT FORD IN MY CAR IN CASE SOMETHING HAPPENS SOMEONE WILL BE ABLE TO READ IT AND KNOW I DID TRY TO GET THIS PROBLEM DISSOLVED BEFORE IT WAS TO LATE. THANK YOU SO MUCH FOR YOUR HELP. DEBBIE JENNINGS HEWITT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735371October 29, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AC FAN / BLOWER SPEED SWITCH FAILED AT THE 3RD SPEED SETTING, REQUIRING THE ENTIRE CONTROL ASSEMBLY TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735307October 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHEN I FIRST PURCHASED THIS 1995 FORD CONTOUR LX IN 1997, IT WAS AN ALMOST NEW CAR. THEN IT ROLLED OVER THE 36,000 MI. MARK AND THINGS STARTED TO BREAK. THE GEAR SELECTOR WAS FIRST. THEN THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. I HAVE BEEN TO FIX IT AT AN AUTHORISED FORD SHOP AN IT IS IF THEY TURN IT OFF FOR A FEW DAYS TO PASIFY ME. IT COMES ON A COUPLE OF DAYS LATER. I RECEIVED A NOTICE IN THE MAIL WITH ABOUT 4 DIFFERENT RECALLS AND WERE TAKEN CARE OF, THEN I LOOK IN YOU GUYS WEB PAGE AND FIND OTHEWR RECALLS. CAN YOU GUYS SEND ME A LIST OF ALL THE RECALLS ON THESE TYPES OF FORD CARS SO I CAN GET ALL OF THIS TAKEN CARE OF??*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Contour