Ford Contour Complaints

3,154 consumer complaints on file.

#8005976March 20, 2002
SUSPENSION:REAR:SPRINGS
WHILE DRIVING THERE IS A RATTLING NOISE THAT OCCURS WITH IN REAR END OF VEHICLE CAUSED BY BROKEN COIL SRPINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005977March 20, 2002
SUSPENSION:FRONT:STABILIZER BAR
CONSUMER HAD REPLACED STABLIZER BAR AND LINKS DUE TO RUST. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564659March 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT WITH THE DEALER TO HAVE REPAIRS, THE DEALER STATED THAT THE VEHICLE WAS NOT IN THEIR COMPUTER TO HAVE THIS WORK DONE, CONSUMER HAS PAID FOR THE REPAIRS. (99V10300) *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564709March 15, 2002
AIR BAGS
CONSUMER COMPLAINS ABOUT AIR BAG LIGHT ILLUMINATING. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005749March 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE TRANSMISSION SLIPS AND STICKS UPON CHANGING GEARS.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005713March 14, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
RECALL 99V243000/AIR BAG SENSOR ASSEMBLY:DEALER:M&M FORD, MUSCATINE, IA; PHONE 563-263-5324 REFUSED TO HONOR RECALL BECAUSE VEHICLE HAD TOO MUCH MILEAGE. MANUFACTURER WAS NOTIFIED. *AK THE WATER PUMP FAILED AND WAS REPLACED. THE CONSUMER STATES THERE WAS A RECALL ON WARNING LIGHT BUT THE DEALER DID NOT FIX THE RECALL DUE TO HIGH MILEAGE ON THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759377March 14, 2002
AIR BAGS
FIRST I WOULD LIKE TO KNOW IF RECALL SUMMARY 99V243000 AND 99S23 ARE THEY THE SAME RECALL? THE AIR BAG WARNING LIGHT HAS BEEN FLASHING ON AND OFF FOR SOMETIME NOW. WHEN IT FIRST STARTED WE TOOK IT TO M & M FORD AND THE SERVICE PERSON SAID IT WAS THE SENSOR AND IT WOULD COST AROUND $95.00 TO FIX. WE TOLD HIM THERE WAS A RECALL ON THE SENORS BUT HE SAID WE HAD TOO MANY MILES ON THE VEHICLE. WE DID NOT HAVE THE SENSOR REPLACED UNTIL NOW WHICH IS WHY I'M WRITING YOU. WHEN THEY REPLACED THE SENSOR IT STATES IN THE REPAIR ORDER THAT SINCE WE HAD IT LAST CHECK IT SHORTED OUT THE CRASH SENSOR MOINTOR. THIS WAS NEW NEWS TO US SO WE DIDN'T HAVE IT ORDERED. WE CHECKED YOUR WEB SITE THAT NIGHT AND FOUND RECALL 99V243000. IN YOUR RECALL SUMMARY IT STATES VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED. NOW THE FORD COMPANY SAYS WE HAD THE RECALL DONE IN OCTOBER OF 1999 UNDER RECALL 99S23. UNDER THAT RECALL IT SAYS NOTHING ABOUT THE MONITOR PROBLEM. WHEN THIS ALLEGED REPAIR WAS DONE THERE WAS NO PROBLEM WITH THE WARNING LIGHT TO THE AIR BAG. THIS REPAIR THEY SAY WAS DONE IN DAVENPORT IA. WHEN WE HAD THE CAR BRAKE DOWN BECAUSE OF THE BAD WATER PUMP. I FEEL THIS IS A NEW PROBLEM WITH THE FORD CONTOUR AND THE DEALERSHIP SHOULD HONOR YOUR RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005588March 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WENT OUT AND CONSUMER FOUND OUT BY TRYING TO START VEHICLE. HOWEVER, VEHICLE WOULD NOT START UP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564619March 12, 2002
ENGINE AND ENGINE COOLING
CONSUMER STATES SINCE VEHICLE WAS BROUGHT IN FOR SAFETY RECALL 00V367, THE VEHICLE HAS BEGUN TO OVERHEAT. BECAUSE CONSUMER WAS UNAWARE OF THE FUNCTION OF THE POSITIVE TEMPERATURE COEFFICIENT DEVICE (INSTALLED AS PART OF THE RECALL), WHICH IS TO TURNOFF THE ENGINE FAN, CONSUMER WAS UNAWARE WHY VEHICLE WAS OVERHEATING AND STEPS TAKEN TO SOLVE IT WHICH INCLUDED FLUSHING THE RADIATOR AND REPLACING THE THERMOSTAT DID NOT REMEDY THE PROBLEM. CONSUMER FOUND OTHER COMPLAINTS ABOUT HEATING PROBLEM ON THE INTERNET. CONSUMER IS APPALLED THERE WAS A $100 FEE FOR BRINGING VEHICLE BACK FOR FAILURES DUE TO RECALL REPAIRS. CONSUMER IS ALSO CONCERNED THAT MANUFACTURER IS NOT RESPONSIBLE ENOUGH TO MAKE ANY FURTHER REPAIRS OR MODIFICATIONS TO HER VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005409March 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY THE VEHICLE WAS ONLY SHUTTING DOWN AT HIGH SPEEDS WITHOUT WARNING ON FREEWAY. PROBLEM HAS PROGRESSED TO 3 EXACT INCIDENTS AND CUTTING OFF AT ANY TIME. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005454March 12, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT AIRBAGS DID NOT DEPLOY, CAUSING INJURY TO THE DRIVER. IN WHICH THE VEHICLE WAS TOTALLED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005456March 12, 2002
AIR BAGS:FRONTAL
DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005474March 12, 2002
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ENGINE CHECK LIGHT AND BATTERY LIGHT ILLUMINATES.TOOK VEHICLE TO DEALER, AND HAD ELECTRICAL PROBLEM; REPAIRED BUT PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759296March 12, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE UNDERHOOD WIRING HARNESS IN THIS CAR HAS BEEN RECALLED BY FORD FOR REPLACEMENT. HOWEVER THE RECALL EXPIRED AT 100,000 MILES. THE PREVIOUS OWNER OF THIS VEHICLE INDICATES THAT THEY NEVER RECEIVED THE RECALL NOTICE. IN ADDITION, A SUBSEQUENT RECALL WAS PERFORMED ON THIS VEHICLE AND THE DEALER NEVER MENTIONED THE PROBLEM WITH THE WIRING HARNESS. ALL INSULATION ON THE WIRING HARNESS IS EITHER OFF OR CRACKED AND COMING OFF. THIS LEAVES TOTALLY BARE AND EXPOSED WIRING WHICH CAN ARC, SHORT OUT (CAUSING OTHER PROBLEMS). THERE ARE AREAS WHERE BARE WIRING IS ROUTED RIGHT NEXT TO GAS LINES AND SHOULD A LEAK OCCUR AND A SPARK THE RESULTS COULD BE CATASTROPHIC. FORDS RESPONSE WAS THAT SINCE THE CAR WAS BEYOND THE MILEAGE LIMIT AND THIS WAS THEIR RECALL (NOT NHTSA'S) THEY WEREN'T REQUIRED TO PERFORM THE REPAIRS. ONE HAS ONLY TO LOOK UNDER THE HOOD AND SEE HOW DANGEROUS THIS SITUATION IS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759189March 11, 2002
STRUCTURE:BODY:DOOR
DOOR LATCH FAILED TO LOCK; INVESTIGATION SHOWS LATCH SPRING FAILED HAVE PART IN HAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759046March 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BEGAN SLIPPING AND SOON FAILED ENTIRELY UNDER NORMAL CITY DRIVING CONDITIONS; TRANSMISSION HAS BEEN REBUILT AND CAR IS STILL IN SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759048March 7, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TURN SIGNAL/BRAKE LAMPS BURN OUT VERY FREQUENTLY (ONCE EVERY MONTH OR TWO). IN MID-OCTOBER, THE TURN SIGNAL BURNED OUT, AND CHANGING THE BULB DID NOT REMEDY THE PROBLEM. CAR WAS TAKEN TO THE DEALER TO BE REPAIRED. DEALER SAID THAT PART OF THE FITTING THAT THE TAIL LAMP PLUGS INTO HAD MELTED, THUS SHORTING OUT THE CIRCUIT AND RESULTING IN FAILURE OF THE SIGNAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004947March 4, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHEN CONSUMER TURNED ON THE WINDSHIELD WIPERS, THE WIPER ASSEMBLY FELL APART, THERE WAS A LOUD GRINDINDG NOISE WHEN SHE TURNED WINDSHIELD WIPERS ON.*AK DURING A RAIN STORM THE DRIVERS SIDE WINDSHIELD WIPER FAILED.*AK. THE DEALER INFORMED CONSUMER THAT THE ENTIRE ASSEMBLY HOUSING NEEDED TO BE REPLACED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758901March 4, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER PLUGGED. MECHANIC ADVISED ME THIS IS A FORD ORDERED RECALL. I HAVE DOCUMANTATION THAT FORD RECALL 97E61 WAS PERFORMED, BUT NOW CONVERTES THEY HAVE REPLACED ARE CLOGGED. FORD TOLD ME THAT THEY WERE NOT ALLOWED TO PROCEED WITH ANY REPAIRS AND NHTSA ARE THE ONLY BODY TO POST A RECALL. IT IS MY OPINION THAT FORD HAVING TO MEET ITS RESPONSIBILITY TO MAKE THIS RIGHT BY RECALL 97E61 SHOULD ALSO REPAIR THE REPAIR THAT DOES NOT WORK. THIS SHOULD NOT HAVE HAPPENED I HAVE LESS THAN 50,000 MILES SINCE THEY INSTALLED THE NEW CONVERTERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004621February 27, 2002
SEATS
WHILE STOPPING AT A RED LIGHT CONSUMER WAS REARENDED, AND SEAT BROKE OFF THE TRACK.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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