Ford Contour Complaints

3,154 consumer complaints on file.

#10012133March 19, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER WORKED INTERMITTENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011982March 18, 2003
AIR BAGS
WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012033March 18, 2003
AIR BAGS
WHILE DRIVING AND WITHOUT PRIOR WARNING THE AIRBAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE DEALER IS AWARE OF THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012046March 18, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING SMOKE WAS COMING IN THOUGH THE VENT LOCATE INSIDE OF THE DASHBOARD. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010654March 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE HAS NOT WORKED PROPERLY IN A YEAR, THE VEHICLE HAD 5 NEW FUEL PUMPS PUT ON WITHIN A 8 MONTH PERIOD, TOWED 3 TIMES AND PERIODICALLY JERKS AND DIES . THE DEALERS SERVICE DEPARTMENT CAN NOT FIND THE CAUSE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011956March 18, 2003
ELECTRICAL SYSTEM:WIRING
VEHICLE EXPERIENCED SYMPTOMS OF THE RECALL ON THE ELECTRICAL SYSTEM. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011969March 18, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE VEHICLE RODE ROUGHLY DUE TO DEFECTIVE COIL SPRINGS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009616March 17, 2003
STRUCTURE
FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010632March 17, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE PROBLEM IS IN THE WIRING HARNESS UNDER THE HOOD. THE OUTER COATING CRACKED CAUSING THE WIRES TO MELT. THIS IS A KNOWN PROBLEM BY FORD MOTOR COMPANY THEY DID A RECALL ON IT --THE RECALL NUMBER IS 99M03. FORD WILL NOT HONOR THE RECALL DUE TO THE FACT THE CAR WAS LISTED AS SALVAGE BUT THE REASONS FOR SALVAGE HAD NOTHING TO DO WITH THE RECALL ISSUE. THE WIRES HAVE WORKED FINE FOR THE PAST 3 YEARS AND THEY ARE THE ORIGINAL WIRES AND HARNESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010467March 14, 2003
STEERING
MY 1998 FORD CONTOUR 4-DOOR SEDAN RECENTLY EXPERIENCED A DEVASTATING FAILURE. WHILE MY DAUGHTER WAS DRIVING THROUGH A PARKING LOT AT LOW SPEED, A SUB-FRAME ASSEMBLY UNDER THE DASH FELL DOWN ON HER FEET. THE ASSEMBLY IS HELD IN PLACE WITH TWO BOLTS WHICH HAD COME LOOSE. AS A RESULT OF THIS, THE STEERING LINKAGE WAS ALLOWED TO DISCONNECT, PERMITTING THE STEERING WHEEL TO SPIN FREELY. HAD THIS HAPPENED ON THE HIGHWAY SHE WOULD HAVE COMPLETELY LOSS CONTROL, AND BECAUSE THE FRAME FELL ON HER FEET, SHE PROBABLY COULDN'T HAVE APPLIED THE BRAKE. NO STEERING AND NO BRAKE! I THINK THIS IS A POTENTIALLY FATAL DESIGN DEFECT. OF COURSE, THE DEALER AND FORD APOLOGIZED BUT REFUSED TO CORRECT THE PROBLEM BECAUSE THE CAR IS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011652March 13, 2003
WHEELS:HUB
THE VEHICLE HUB BROKE OFF WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011411March 11, 2003
STRUCTURE
THE DASH BOARD BECAME DETACHED FROM THE GRILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010322March 11, 2003
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
MY COMPLIANT IS THAT I WAS BACKING MY CAR UP AND THE FRONT BRAKES LOCKED UP SPECIFICALLY THE RIGHT FRONT. THE CAR WOULD NOT MOVE. YOU COULD SMELL BURNING AND SEE SMOKE FROM THE RIGHT FRONT WHEEL. I HAD TO HAVE THE CAR TOWED TO MY MECHANIC. AFTER EXTENSIVE WORK ON THE CAR WE FOUND OUT THAT THE BRAKE CALIPER PISTON WOULD NOT RETRACT INTO THE CALIPER, AFTER THE MECHANIC REASSEMBLED THE CAR, HE FOUND OUT THE RIGHT CALIPER WOULD NOT BLEED OUT, AFTER EXTENSIVE TESTING THE CONCLUSION WAS REACHED NO FLUID WOULD COME OUT OF THE PORT ON THE HYDRAULIC CONTROL UNIT TO THAT WHEEL. REPLACEMENT OF THE HCU AND MODULE ASSEMBLY WAS NECESSARY. MY CAR WAS TOWED TO THE MECHANICS ON 2-06-2003 AND WAS FINALLY FINISHED ON 2-20-2003. THE DELAY IN GETTING THE CAR FINISHED WAS BECAUSE IT WAS THE CONTOUR SVT MODEL 1998, CHANGES IN THE BRAKE PARTS HAD BEEN MADE AND WERE NOT EASY TO OBTAIN. THE FORD DEALER DID NOT HAVE THE PARTS NEEDED TO COMPLETE THE JOB THEY HAD TO BE ORDERED. I HAVE ALL THE PARTS THAT WERE PULLED OFF THE CAR. ALSO LETTER FROM MY MECHANIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010192March 9, 2003
STRUCTURE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DASHBOARD IS CURLING UP FROM THE WINDSHIELD. SINCE THIS HAS STARTED THE VENT FOR THE DEFOGGING SYSTEMS HAS POPPED COMPLETELY OUT, THE WARNING BELL FOR THE LIGHTS LEFT ON AND KEY IN IGNITION HAVE STOPPED WORKING AND THE RADIO CUTS IN AND OUT. I TOOK IT TO MY AUTO REPAIR SHOP WHO CONTACTED MY EXTENDED WARRANTY COMPANY (WHO SUPPOSEDLY COVER ME BUMPER TO BUMPER ACCORDING TO THE DEALER I BOUGHT THE CAR FROM) WHO STATE IF IT IS NOT SAFETY RELATED THEY DON'T COVER IT. I THEN WENT TO A LOCAL DEALERSHIP WITH THE PROBLEM AS THE CAR IS A 1999 WITH BARELY 40,000 MILES AND EXPRESSED MY CONCERN ABOUT THE THINGS THAT HAVE STOPPED WORKING AS WELL AS THE FACT THAT AS THE DASH ROLLS BACK IT WILL DEPLOY THE PASSENGER SIDE AIR BAG. THE DEALER STATED IT WAS NOT THEIR PROBLEM EVEN THOUGH THEY STATED THAT THE EARLIER MODELS HAD THE SAME PROBLEM WHICH APPARENTLY WAS NEVER FIXED AND GAVE ME FORD CUSTOMER SERVICE. I THEN CONTACTED FORD WHO AFTER 5 DAYS INFORMED ME THAT THEY FELT IT WAS NOT THEIR PROBLEM, THAT I SHOULD TAKE IT TO MY LOCAL DEALER AND PAY APPROXIMATELY $1800 TO $2000 FOR A NEW DASH TO BE INSTALLED BUT THAT I SHOULD SAVE MY PAPERWORK AFTER THE REPAIRS ARE DONE IN CASE OF ANY FURTHER TROUBLE. SINCE THE DASH IS IN PERFECT CONDITION ASIDE FROM THE CURLING, NO CRACKS, DISCOLORATION OR DRYING OUT I DON'T FEEL I SHOULD PAY TO HAVE THIS PROBLEM RESOLVED. IF YOU CAN ASSIST PLEASE LET ME KNOW. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011157March 7, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011158March 7, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER WAS INOPERATIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008508March 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE EXPERIENCED PREMATURE TRANSMISSION FAILURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008485March 6, 2003
AIR BAGS, SEAT BELTS:REAR/OTHER
I WAS IN AN ACCIDENT AND THE SEAT BELT ON MY THREE YEAR OLD SON'S CAR SEAT CAME UNDONE. IT WAS THE BELT THAT GOES FROM THE CAR TO THE CAR SEAT. THE CAR FLIPPED AND HIS SEAT WENT FLYING AROUND IN THE CAR. THE AIR BAGS NEVER DEPLOYED WHEN THE CAR FLIPPED AND HIT A DIRT EMBANKMENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009768March 4, 2003
ENGINE AND ENGINE COOLING
THE ENGINE HEAD GASKET FAILED CAUSING THE ENGINE TO STOP WORKING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009670March 3, 2003
STEERING
THE STEERING WHEEL BECAME STUCK IN ONE DIRECTION. CONSUMER HAD TO USE EXCESSIVE FORCE TO GET STEERING BACK TO THE CENTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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