Ford Contour Complaints

3,154 consumer complaints on file.

#700890November 24, 1998
SEAT BELTS:FRONT:WEBBING, AIR BAGS
MY SON WAS INVOLVED IN A TRAFFIC ACCIDENT WHERE THE CAR ROLLED OVER AND HIT NUMEROUS TREES. BOTH AIR BAGS DID NOT OPEN AND THE SEAT BELT BROKE AWAY... MIRACOUSLY MY SON ENDED UP IN THE BACK SEAT WITH ONLY A MODEST BUMP ON HIS HEAD. .... WITNESSESS AS WELL AS THE TOWING/WRECKING YARD COULD NOT BELIEVE THERE WERE NO SERIOUS INJURIES, ESPECIALLY CONSIDERING THE CONDITION OF THE VEHICLE... WHEN PURCHASING THE AUTO I RECALL THAT SAFETY REPORTS WERE GENERALLY FAVORABLE... GIVEN THE IMPACT OF THIS ACCIDENT IT IS INCREDIBLE THAT THE AIRBAGS DID NOT OPEN AND THAT THE SEAT BELT BROKE AWAY...
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#831217November 23, 1998
PARKING BRAKE:CONVENTIONAL
EMERGENCY PARKING BRAKE DOES NOT RELEASE, CAUSING THE REAR BRAKES TO PREMATURELY WEAR.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700855November 23, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
AT AROUND 50,000 MILES, DURING NORMAL USE BY CHILDREN, PLASTIC HOUSING OF CENTER REAR SEAT BELT BUCKLE BROKE IN HALF AND INTERNAL BUCKLE COMPONENTS FELL APART. AROUND 59,000 MILES LEFT REAR SEAT BELT BUCKLE ALSO FELL APART IN THE SAME MANNER AS PREVIOUSLY STATED. IF SEAT BELT BUCKLES FALL APART DURING NORMAL USE WHAT WOULD HAPPEN IN AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605082November 20, 1998
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542630November 18, 1998
UNKNOWN OR OTHER
CHECK ENGINE LIGHT FAILED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829275November 18, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND PRESSING ON THE ACCELERATOR THE VEHICLE DIDN'T FEEL AS THOUGH IT WAS ENGAGING, TRANSMISSION FAILED. CONSUMER PAID $650 FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830947November 17, 1998
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN DRIVING THE VEHICLE AND APPLYING THE BRAKE OR GAS PEDAL THE VEHICLE WILL PULL TO THE RIGHT AND LEFT DUE TO THE FACT THAT THE PART THAT HOLDS THE LOWER BALL JOINTS ONTO THE CONTROL ARM BROKE APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830665November 12, 1998
ELECTRICAL SYSTEM
WHILE DRIVING ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING HEADLIGHTS/TAIL LIGHTS/INTERIOR LIGHTS TO GO OUT, WHICH ALMOST CAUSE AN ACCIDENT. CAUSE UNKNOWN. CURRENTLY AT DEALER AWAITING PARTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830694November 12, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
GOING 40-45MPH TOWARDS A CURB. APPLIED BRAKES, VEHICLE FAILED TO STOP. STEERED TO SIDE OF ROAD. STEERING HARD TO CONTROL. CROSSED MEDIAN & HIT METAL FENCE POLE. AIR BAGS DID NOT DEPLOY UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#830451November 9, 1998
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HAD HEADLIGHTS ON & NOTICED SMOKE COMING FROM DASHBOARD. THE HEADLIGHT SWITCH CAUGHT FIRE. ELECTRICAL SYSTEM HAD SHORTED OUT. TOOK TO DEALER & CALLED MANUFACTURER INFORMED OWNER'S FAULT FOR ELECTRICAL SHORT & FIRE. WILL NOT REPAIR DEFECT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#830464November 9, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. VEHICLE JUMPS INTO GEAR ON ITS OWN. IN ADDITION, THE ENGINE IS VERY LOUD. THE MANUFACTURER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700426November 8, 1998
SUSPENSION:FRONT
ONLY WHEN TURNING RIGHT OVER BUMPY ROAD. 10-20 MPH. THE SUSPENSION(?) MAKES A GRINDING/CHAFFING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700398November 7, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT ILLUMINATED,FORD DEALER SPENT 2.2 HOURS DIAGNOSTIC TIME, CHARGING $139.00 TO ADVISE ABS MODULE FAILED DUE TO WATER INTRUSION. DEALER SAYS THEY HAVE RECEIVED SEVERAL SIMILAIR COMPAINTS AND EVEN A TECHNICAL BULLETIN ON MANUFACTURING DEFECT. DEALER ADVISED THEY WOULD CHARGE ME ONLY $1277.00, PARTS AND LABOR TO REPLACE THE DEFECTIVE ABS MODULE. I FEEL THIS TOTALLY THE MANUFACTURERS FAILURE TO DESIGN THE ABS MODULE PROPERLY, TO WITHSTAND NORMAL UNDERHOOD CONDITIONS.PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542441November 5, 1998
AIR BAGS:FRONTAL
VIOLENT DEPLOYMENT OF AIRBAG RESULTED IN BURNS TO PASSENGERS FACE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#830257November 5, 1998
STRUCTURE:BODY:ROOF AND PILLARS
WHEN DRIVING AT NIGHT THERE ISN'T ANY LIGHT IN THE INSIDE FOR THE CONSUMER TO BE ABLE TO USE THE SUN ROOF, AND THE CONSUMER STATES THAT IS A SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700350November 5, 1998
AIR BAGS
WHILE TRAVELING DOWN INTERSTATE 295,NEW JERSEY, I SLOWED DOWN TO GET OFF AT EXIT 4, SUDDENLY I HEARD A LOUD EXPLOSION (WHICH I THOUGHT WAS MY CAR EXPLODING) AND THE NEXT THING I KNEW BOTH AIR BAGS EXPLODED (PASSENGER & DRIVERS SIDE). THE FORCE AND POWER OF THE EXPLOSION CAUSED MY WINDSHIELD TO CRACK ON THE PASSENGER. I DID NOT HIT ANY OTHER CAR OR OBJECT,I WAS TRAVELING NO MORE THAN ABOUT 35,BECAUSE I WAS PREPARING TO GET OFF AT EXIT,AND THE ROAD SURFACE WAS SMOOTH. CAR WAS TOWED TO THE DEALER,MURPHY FORD,CHESTER,PA, WHO OFFERED LITTLE OR NO ASSISTANCE IN DETERMINING THE EXACT CAUSE OF WHY TWO AIR BAGS WOULD EXPLODE OTHER THAN TO TELL ME I HAD TOO MUCH AIR IN ONE TIRE. FORD MOTOR COMPANY WAS CONTACTED AND I HAVE YET TO HEAR FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830107November 4, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CONSUMER WAS TRYING TO GET THE VEHICLE OUT OF PARK AND THE GEAR WON'T GO INTO DRIVE. HAD TO PUT THE VEHICLE INTO NEUTRAL AND PUSH THE VEHICLE BACK SO THAT HE COULD DRIVE THE VEHICLE. DEALER SAID THE GEAR HAD FAILED AND DAMAGED THE TRANSMISSION. TRANSMISSION REPLACED AT OWNER'S EXPENSE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542402November 3, 1998
VEHICLE SPEED CONTROL
ACCELERATOR CABLE FRAYED AT FIRE WALL ALLOWING ACCELERATOR TO SUDDENLY STICK AT FULL THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542389November 3, 1998
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, STRUCTURE:BODY:DOOR
FRONT COIL SPRING BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542397November 3, 1998
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
FAULTY HEADLIGHT SWITCH CAUSED DASH AND TAIL LIGHTS NOT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Contour