Ford Bronco Complaints (2023)

218 consumer complaints on file.

#11572998February 20, 2024
SERVICE BRAKES
Parking Brake Fault Service Now came on. Took to dealer and no codes stored. Looked on google and multiple people are having same issue. Ford needs to look into this as it may not be safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570685February 7, 2024
ENGINE
I was driving uphill in a neighborhood going about 15 mph when my Bronco suddenly lost power. I was not able to restart and had to manually restart the truck using the fob to ignition method. It started back up, but a terrible sulfur smell was coming from the vehicle. I brought it into our nearest Ford dealership and they claimed there was nothing they could do because no code was reported from the truck. I continued to drive it for another day and the check engine light came on. My Ford Pass relayed a message claiming that the issue was the catalytic converter. I took it to my Ford dealership who claims this could take months to fix because the parts are on back order. My 2023 Ford Bronco, 2.7 liter V6 had less than 6k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570425February 6, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
The electric parking brake sensor warning appears on the dashboard. It is a warning light that appears and stays on the dashboard. After a few days it will go away. Recently the "red" electric parking brake sensor warning has popped up displaying "parking brake failure, service now" and continues to flash. There is a feeling in the gas pedal of the emergency brake wanting to engage while driving. The issue has been unable to be diagnosed as it is an intermittent malfunction warning light. It is currently with the ford dealer to find the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564993January 11, 2024
VISIBILITY/WIPER
Windshield wiper speeds are extremely slow. and at times quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564895January 11, 2024
EXTERIOR LIGHTING, VISIBILITY/WIPER
LED headlights on new 21+Ford Bronco do not have enough heat to melt snow or ice that builds up on the headlights while traveling. There are thousands of posts online from different drivers confirming this issue with winter weather. The headlights become clogged with snow and visibility at night is reduced to an unsafe amount. The headlights will have to be cleared manually, resulting in additional unsafe situations, and get filled back up again in under 10 min. This has not been inspected by the manufacture for my vehicle - but should be recalled and replaced with heated headlamps of some sort. The problem can be reproduced any time by anyone driving a Bronco in freezing rain or snow. I have attached photos of other Broncos with this exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562522December 29, 2023
POWER TRAIN
Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559738December 12, 2023
ELECTRICAL SYSTEM
Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559398December 10, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558502December 5, 2023
VISIBILITY/WIPER
While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557907December 1, 2023
VISIBILITY/WIPER
Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557852December 1, 2023
VISIBILITY/WIPER
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557787November 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556516November 22, 2023
ENGINE
Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555364November 15, 2023
STRUCTURE:BODY
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555101November 14, 2023
SERVICE BRAKES
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552737October 30, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550696October 18, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550057October 15, 2023
EQUIPMENT
Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548505October 5, 2023
ENGINE
The contact owns a 2023 Ford Bronco. The contact stated while driving 65 MPH, the power train and service engine soon had warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was bad gasoline in the vehicle, and gasoline needed to be drained from the fuel tank. The fuel tank was drained and refilled; however, the failure recurred. The vehicle was taken to another dealer and diagnosed with a faulty turbocharger. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543591September 9, 2023
VISIBILITY/WIPER
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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