Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11531657July 11, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was a grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle, he noticed that the front driver’s and passenger’s side tires displayed black dust around the tire tread. The contact then stated that the VIN was previously included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the front brake pads were replaced and the disc brake rotor however, the failure recurred. The contact then referenced TSB 22-2326. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531141July 9, 2023
ELECTRICAL SYSTEM
This vehicle is just two years old and has 38,000 miles. Meticulously maintained from day one. It is equipped with the start/stop feature. On July 8, 2023 when stopping for traffic at a U-turn lane on a heavy traveled highway the engine shut off and the entire vehicle went dead, leaving the car unable to re-start or move. Since there is no fail safe means of taking the vehicle out of gear (automatic transmission) it could not be moved out of harms way. The Hazard flashers also would not work due to the electrical failure. Emergency vehicles arrived and saved us from a rear end collision by blocking the lane of travel. Vehicle has an extended service plan and was towed to the nearest Ford dealer where a system check was performed and revealed that the battery had failed. According to the service adviser this is a common occurrence with the Bronco Sport model and they have anticipated a safety recall which has yet to be issued. The replacement of the battery at my expense corrected the problem. I wish to point out the fact that the failure of the battery in this model vehicle creates a highly dangerous situation which could lead to injuries or death. I can see no reason for the failure of the battery since it gave no indications of being in a low charge state. It merely failed without warning. The vehicle is not equipped with analog gauges so the state of charge is in no way indicated without selecting an onboard computer AP. Again, this vehicle gave no indication of a problem before failing and leaving no means of getting it into neutral so that it could be safely removed from traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529575June 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529082June 27, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528699June 24, 2023
UNKNOWN OR OTHER
Second complaint regarding the vehicle - the vehicle is making similar "knocking" sounds reported in the previous complaint which I fear may result in engine failure (again). Submitted report 06/24/2023 regarding previous issues with the engine making knocking sounds and seizing at high RPMs (specifically going uphill at highway speed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528698June 24, 2023
UNKNOWN OR OTHER
While traveling up a steep highway grade my car engine started to make violent knocking sounds before seizing and coming to a stop. I was lucky I was able to "man-handle" the vehicle off to the side of the road before anyone could hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528267June 22, 2023
SERVICE BRAKES
I own a 2021 Bronco Sport. As of 04/21/23 at 13,951 my Bronco started experiencing a very loud squeak when put in reverse/braking. Was taken to Ford Dealer 4 times with them replacing caliper pins and bushings and greasing slides. Then additional rear cleanings…After all this I’m still left with same loud noise and it is NOT FIXED! I have been told by technicians that multiple customers are experiencing my same issue and that it is due to faulty brake pads that are NOT covered by warranty!!!???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528100June 21, 2023
ELECTRICAL SYSTEM, POWER TRAIN
After coming down an incline in my garage at work I stopped at a red light, took my foot off of the brake to let the brake assist kick in and my auto idle kicked off as well. Within seconds my car shut off and the instrument panel started flickering. I got SEVERAL error messages flashing by quickly including the "Park Brake Malfunction Service Now" error. I tried to turn the car back on and kept hearing a clicking sound followed by all of the lights flashing again. I couldn't shift to any other gear and was stuck at this intersection unable to move the car or get the windows to open or do anything. Opened the hood to check the battery and everything looked clean and tightly connected. Jiggled the terminal and let it shut down completely. Tried starting again and it worked this time. This has happened once in this same spot before. I took it in to the dealership and they are currently "trying to recreate the issue to get the error message." The true safety concern is for this to happen while on the highway or even in the middle of an intersection. It seems to happen out of nowhere and the fact that the car cannot be put in neutral doesn't even allow for moving it to a safer location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527510June 17, 2023
ENGINE, ELECTRICAL SYSTEM
Ford Bronco Sport completely stalled at a traffic intersection nearly causing an accident. All power was off, including lights, doors, and starter. Taking car to dealer on Monday, closed during the weekend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525991June 8, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525551June 6, 2023
UNKNOWN OR OTHER
After 2 years, I have still been unable to get an appointment with any Ford dealership to repair the 3 issues that have warranted recalls of my vehicle, my car is almost 3 years old and only has 18,000 miles on it because I do not feel safe driving it due to it not have the necessary repairs. I find it alarming that I can get in for an oil change or any other maintenance issue but not for a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525213June 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving on the interstate at 65-70mph, my Bronco Sport lost all acceleration randomly. The engine would rev, but there was no acceleration. I had no indication of errors (no engine light, etc.) Before this happened, I was using the adaptive cruise control. I had to pull over and power cycle the vehicle to fix the issue. This was while traffic was busy with cars flying by me. I have not taken it to a dealership or had it diagnosed yet, but this shouldn't be something that happens anyways. Not only was this scary, it was a huge safety risk as it could have caused a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524884June 1, 2023
ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was being serviced, the mechanic informed the contact that coolant was leaking from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 36,594.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523671May 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that while shifted into reverse, the brake pedal was depressed, and the contact heard a loud abnormal sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the rear brake pad issue was a known issue, but no assistance was provided. The contact was transferred to the NHTSA Hotline. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523413May 23, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brakes made an abnormal sound while the brake pedal was depressed. No warning light was illuminated. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The contact stated that he test-drove two other 2023 Ford Bronco Sports at the dealer, which also made abnormal sounds while the brake pedal was depressed. The manufacturer was made aware of the failure. The failure mileage was approximately 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522221May 16, 2023
ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated that while approaching a stop light, the vehicle stalled. The contact pushed the vehicle off the roadway. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the NHTSA Hotline and another dealer. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521355May 10, 2023
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was jerking while shifting into gear, while making turns, and while coming to a complete stop. There was no warning light illuminated. Additionally, the contact stated that the vehicle rolled after shifting into park(P). The vehicle was taken to the dealer to be test-driven. The dealer informed the contact that no issues were found; however, the failure reoccurred. The contact stated that while the vehicle was at the dealer for a brake recall repair, the dealer informed her that the vehicle was experiencing transmission failure; however, the mechanic could not determine the cause of the failure. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were unavailable. The failure mileage was approximately 1,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520469May 4, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519737May 1, 2023
FUEL SYSTEM, GASOLINE
The contact leased a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was concerned about a possible vehicle fire due to the failure. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519298April 27, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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