Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11626201November 19, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My 2021 Bronco Sport suddenly died on [XXX]. The parking brake engaged unexpectedly, locking all four brakes and resulting in a significant skid mark. An error message flashed: “Park Not Available. Apply Park Brake Before Exiting,” and the park gear light blinked. I turned off the engine again, but the car was dead when I tried to restart it. After getting a jump start, the car turned on. However, the parking brake engaged again shortly after. I was able to drive it off the road. My wife, a research librarian, found that many others have reported issues related to “Sudden Death Syndrome." See below. [XXX] [XXX] ). The car was towed from PA, where we were visiting, to Stanford Ford, where we purchased it on [XXX]. On 11/13, the dealership told us there was a short circuit in the wiring connected to the solenoid and estimated $900.00 for labor. At noon on 11/15, the technician was test-driving the car. By 4:17 PM, I was told it was ready. 5 min. later, they told me it wasn't ready due to another issue. At 11:15am on 11/18, we were informed the issue was a short circuit in the transmission, costing $13,000. How is that possible? The car is only three years old! We've faced many recalls with this car, the last just this past August, but the most dangerous issue is the unexpected engagement of the parking brakes, causing chaotic behavior. Given the number of similar incidents, it's hard to believe there hasn't been a recall. We could have been injured or even killed if we had been driving over 40 mh and driving in heavy traffic, or worse, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625978November 18, 2024
SUSPENSION, POWER TRAIN, STEERING
REAR DIFFERENTIAL- CAR IS SHUDDERING WHILE TURNING- SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625926November 18, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the parts would become available. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start. The contact stated that there was smoke coming from the engine compartment. The Fire Department was called, and the engine temperature was checked inside and outside the vehicle and it was determined that the engine had overheated. The vehicle was towed to the dealer to be diagnosed and it was determined that the water pump was leaking, the alternator had overheated, and the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 32,468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625459November 15, 2024
UNKNOWN OR OTHER
My vehicle was emitting fumes into my vehicle and making a strange noise. When I took it to the dealership they tested the emissions/catalytic converter and fuel injectors. Which all showed no issues. When investigating further, they found that the weld on the catalytic converter had broke and was causing an unstable catalytic converter. Service manager reported to me that he felt this was definitely a manufactured defect and said if I hit a bear that shouldn’t have been an issue. No bear was hit and there was NO incident at all. Just driving to and from work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625262November 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon attempting to start the vehicle, the vehicle failed to start and was jumpstarted. The message "Battery Saver Mode" was displayed on the infotainment system screen. Additionally, the contact stated that failure had caused the engine auto Start-Stop system to become inoperable, causing the engine to not restart automatically while attempting to resume driving from a complete stop. The contact stated that she had deactivated the engine auto Start-Stop system. The contact stated that upon accelerating from a complete stop, the vehicle hesitated to respond. The vehicle was taken to Advance Auto, where the battery was tested, and the contact was informed that the battery was in good condition and did not need to be replaced. The vehicle was taken to the dealer, where the battery replacement was recommended; however, the dealer informed the contact that there was no guarantee that the battery replacement would correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624820November 12, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact had received notification of the NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); and the vehicle was taken to the dealer to be repaired. The contact stated that 4 months later, while stopped and idling at a stop light, the vehicle lost power. The contact was unable to use any of the features or systems within the vehicle. The vehicle was towed to the dealer who diagnosed and determined that the battery had failed and needed to be replaced. The battery was replaced. The manufacturer was made aware of the failure and opened a case. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624235November 8, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling and starting the vehicle, the front of the vehicle was shaking abnormally. The contact stated that while driving the vehicle the shaking ceased. The local dealer was contacted, and a service tech was sent to repair the vehicle under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) however, the abnormal shaking returned. There were no warning lights illuminated. The contact stated that the abnormal shaking persisted, and the contact waited for the shaking to cease before the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced, and the engine needed some undisclosed repairs. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) for which the VIN was included; however, the recall repair had not yet been performed. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623905November 6, 2024
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
My ford bronco stalled when I was slowing down at a traffic light. The entire car shutdown. The steering wheel locked up and the car could not be put into neutral. After about 15 minutes the car was able to turn on again. The stalling out at an intersection put me in danger by putting me in a situation where I was stuck in active traffic without the ability to move my car to a safe area off of the main road. There were no warning lights or messages prior to the car completely shutting off at the traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623595November 5, 2024
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing during morning startup and depressing the brake pedal, the vehicle made an abnormal loud moaning sound. The contact stated that the abnormal loud sound increased over time. There were no warning lights illuminated. The vehicle was taken to the local dealer several times, where the failure was acknowledged, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, but no additional assistance was provided. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622873October 31, 2024
SERVICE BRAKES
Brakes Made loud squeaks noise when in reverse. Have taken into dealer multiple times and not fixed. They say an issue with Bronco Sports but my vin does not show on recall. Worried about brake failures or issues that could arise. They replaced front rotors and deglazed pads. Spent 462.19 and problem never fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621921October 25, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The evaporative emissions system failure involving the purge valve and vapor canister purge valve is a recurrent issue on this car and has been reported by hundreds if not thousand of bronco sport owners. The safety issue that arises from this is that we are emitting more fuel vapors into the atmosphere, not only does this not help with emissions control into the atmosphere, but it decreases fuel efficiency and increases gasoline smell into the vehicles cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621370October 22, 2024
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing at an undisclosed speed, the contact heard an abnormal sound coming from the axle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620965October 21, 2024
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while in reverse with the brake pedal depressed, there was an abnormal sound coming from the brakes. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the failure was a manufacturing defect; however, no remedy was available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 37,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620201October 16, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while in reverse (R) she observed a grinding noise emanating from the rear passenger side of the vehicle and the steering wheel began shaking simultaneously. On a few there occasions while making left or right turns, she observed the same grinding noise emanating from the rear passenger side of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential may have needed to be replaced but he was uncertain that would be a permanent repair. The mechanic advised the contact to take the vehicle to a dealer. The vehicle was taken to a dealer where it was diagnosed that the differential assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620158October 16, 2024
POWER TRAIN, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the daughter was driving at approximately 60 MPH, the vehicle suddenly lost automotive power. The vehicle was towed to the local dealer who diagnosed that the rear differential and transmission had failed and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620070October 16, 2024
SERVICE BRAKES
The contact's husband owns a 2021 Ford Bronco Sport. The contact stated while reversing, the vehicle made an abnormal bumping and squealing sound. The vehicle was taken to the dealer, where the contact was informed that the squealing sound was caused by the brake pad material, and the bumping sound was caused by the brake calipers and rotor material. The dealer informed the contact the failure was a manufacturing defect. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620060October 16, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Ford Bronco. The contact stated that while driving approximately 70 MPH, there was an abnormal vibrating sound coming from the moon roof. The contact stated that the moon roof started to bend inward and required to be held up manually. The contact then closed the moonroof. The contact contacted an independent mechanic and was informed that it was a known failure. The mechanic referred the contact to the dealer. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619923October 15, 2024
STRUCTURE
Front Passenger consistently has standing water, soaking carpet and has caused deep molding needing to replace carpeting and crash pad. Vehicle issue confirmed by Ford Dealership; diagnostic test did not pick up on it. Lead to manufacturing installation concerns. Dealership has inspected. Reported the issue and proceedings at Ford Dealership with Ford Company (corporate) Customer Service. Despite, manufacturing issue, company is requesting customer (me) pay to solve issue. No other messages or notifications appearing in Ford app or on in-car lamps/messaging. The standing water has been an issue at least 5-6 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619825October 15, 2024
POWER TRAIN
Leff than 6 months after purchasing this vehicle new I have had a problem when I'm turning right or left with a rubbing/grinding noise in the rear. I have complained about it to the dealership where I was getting my oil changed and they brushed it off saying they don't hear it or it could just be the wind lol. I ended up taking it to another dealership in 2023 (Oxmoor Ford) where they heard it and diagnosed it as my rear differential and after they had my car for 3+ weeks I was told there wasn't a fix and they would just change out the fluid and replace it with new fluid and would let me know when there was a fix. In October 2024 I call and ask about this fix because I never heard anything else from them and they have me bring it in just to reset the modules. Still no fix on rear differential with so many complaints about it from several Bronco owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619590October 14, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
My car was stopped at a red light and when I hit the gas to go my entire car shut off. I was not able to turn my hazards on or put my car in neutral to push my car out of traffic. This is a huge safety concern because a car could’ve rear ended me since I wasn’t able to put hazards on. I attempted to jumpstart the vehicle but that didn’t work. I had to get my car towed and sent to the dealership. The issue sounds like the recall notice 24S24 - however my bronco sport says I don’t have any recalls. After talking to other bronco sport owners who had similar issues, they said they had to pay several hundred dollars to replace the battery with an AGM battery because the bronco sport isn't equipped to handle all the electronics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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