Fiat 500L Complaints

209 consumer complaints on file.

#10721593May 27, 2015
POWER TRAIN
WHILE UNDER MODERATE ACCELERATION THE VEHICLE STOPPED RESPONDING TO THROTTLE INPUT, SEEMINGLY STUCK IN GEAR AND COASTING. ATTEMPTS TO USE MANUAL SHIFT MODE TO PROMPT AN UP/DOWN SHIFT FAILED, AFTER A NUMBER OF SECONDS THE CAR STARTED RESPONDING AGAIN BY ACKNOWLEDGING THE FULL THROTTLE INPUT. THIS RESULTED IN A RAPID DOWNSHIFT IN GEARS AND NEARLY LOSING CONTROL OF THE CAR AS IT SURGED FORWARD. THIS ISSUE RE-OCCURRED MULTIPLE TIMES, DEALERSHIP HAS BEEN UNABLE TO REPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706225April 17, 2015
STEERING, POWER TRAIN, EXTERIOR LIGHTING
THE CAR RIGHT DAY LIGHT STOP WORKING ON 03/07/2015,ON 4/08/2015 MY CAR COULD NOT GO IN REVERSE AND PUT ME AND OTHER PEOPLE IN DANGER. THERE IS RECALL EXACTLY FOR THIS PROBLEMS ,BUT AT THE DEALERSHIPS TOLD ME THAT THERE IS NOT RECALL, THE CAR IS NOT RELIABLE AND I AM AFRAID FOR MY SAFETY! TODAY IS 2 MOTHS FROM THE TIME I PURCHASED IT! I BOUGHT THE CAR ON 02/16/2015! PLEASE HELP ME TO GET MY MONEY BACK AND RETURN THE VEHICLE TO THE DEALER!!!! I DO NOT TRUST THIS PEOPLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704371April 8, 2015
BACK OVER PREVENTION: CAMERA SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FIAT 500L. THE CONTACT STATED THAT THE REVERSE CAMERA SENSOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHERE ALL FOUR REAR SENSORS AND THE CAMERA INSIDE THE VEHICLE WERE REPLACED, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 5,200. UPDATED 5/26/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701191March 23, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE IN SEPTEMBER 2014 REGARDING THE KNEE AIRBAG MODULE NEEDING TO BE REPLACED ON MY 2014 FIAT 500L, DUE TO RECALL. THE CAR WAS PURCHASED JULY 15 2014 FROM DRIVER'S VILLAGE LOCATED AT 5885 E. CIRCLE DRIVE, CICERO, NY 13039. AFTER REPEATED CONTACT WITH THE DEALER, TO DATE THEY STILL DO NOT HAVE THE PART. I HAVE ALSO CONTACTED FIAT AND WAS GIVEN CUSTOMER CARE #25864389 TO LEARN WHEN THE PART WOULD BE AVAILABLE. WE ARE NOW PAST 6 MONTHS WITH NO PART AVAILABLE TO REPLACE PER NOTIFICATION OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654399December 4, 2014
AIR BAGS
2014 FIAT 500L THE CONSUMER WAS INVOLVED IN AN ACCIDENT. WHERE THE KNEE AIRBAGS DEPLOYED WITH SUCH FORCE, THE CONSUMER RECEIVED BURNS, CUTS AND BRUISES TO HER KNEES. *MW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10661619December 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V481000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660273November 22, 2014
SERVICE BRAKES, POWER TRAIN
I PULLED INTO A PARKING LOT AT 10MPH. I ATTEMPTED TO STOP THE CAR TO PARK. THE BRAKE JAMMED AND THE ENGINE REVVED .I REPEATEDLY PRESSED ON THE BRAKE AND IT WOULD NOT GO DOWN.IT WAS A VERY SMALL ENCLOSED PARKING LOT AND NOT MUCH SPACE TO MOVE. I HIT THE PARKING BARRIER CAUSING DAMAGE TO THE FRONT END BECAUSE THERE WAS NO WHERE ELSE TO GO .RADIATOR FLUID POURED OUT OF THE VEHICLE. MY MOTHER WAS WITH ME IN THE CAR AND WITNESSED THIS ACCIDENT. SHE DROVE THE CAR TO A CLOSE AUTO MECHANIC AS I WAS DISTRAUGHT. I AM AFRAID TO DRIVE THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654466November 12, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2014 FIAT 500L. WHILE DRIVING VARIOUS SPEEDS, AN ANIMAL JUMPED IN FRONT OF THE VEHICLE. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A LAKE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V481000 (AIR BAGS) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/23/15*LJ UPDATED 02/19/15*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653863November 10, 2014
VISIBILITY/WIPER
DRIVING ON HWY 183 IN CEDAR PARK, TX, A TRUCKER DID NOT HAVE HIS TARP TIED DOWN TIGHT ENOUGH, ALLOWING A LARGE AMOUNT OF ROCKS AND DEBRIS TO FLY OUT OF HIS TRUCK BED. THESE ROCKS, OF COURSE, BOUNCED ALL OVER THE HIGHWAY CAUSING QUITE A DISTURBANCE AND CRACKING MY WINDSHIELD SO BADLY THE WHOLE THING NEEDS TO BE REPLACED. I CONTACTED THIS TRUCKER AND HE WILL NOT ACCEPT RESPONSIBILITY FOR THIS, I HAVE HIS TRUCK ON VIDEO RIGHT AFTER THE INCIDENT. DRIVER'S NAME IS [XXX] WITH TERRY TRUCKING, DOT #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644549October 14, 2014
ELECTRICAL SYSTEM
CAR HAD BEEN SITTING, UNDRIVEN FOR ONE WEEK. IT WOULDN'T START--NO LIGHTS ON THE DASHBOARD, NO CLICKING, NOTHING. TO MAKE MATTERS WORSE, THE KEY WOULD NOT COME OUT OF THE IGNITION. THIS HAS HAPPENED A SECOND TIME, ON A CAR THAT IS JUST 5 MONTHS OLD AND STILL HAS LESS THAN 2,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644147October 12, 2014
FUEL/PROPULSION SYSTEM
MY VEHICLE BEGAN LEAKING GASOLINE FROM UNDER THE CAR PROFUSELY. A LARGE PUDDLE OF GASOLINE FILLED MY GARAGE FLOOR. I PUSHED THE CAR OUT MY GARAGE AND A TOW TRUCK PICKED IT UP AND TOOK IT TO A LOCAL FIAT DEALER. GASOLINE WAS VISIBLY DRIPPING OUT THE CAR. THE LEAK WAS VERY BAD. IT WAS NOT A SMALL LEAK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640423October 1, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL SMELL INSIDE THE VEHICLE THAT CAUSED THE FAMILY TO BECOME SICK. THE CONTACT DECIDED TO RETURN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633797September 16, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
WAS NOT ABLE TO PUT THE GEAR ON REVERSE. CHECK TRANSMISSION AND ENGINE ALERT CAME ON. THE VEHICLE HAS BEEN AT THE STUDIO SINCE AUGUST 14,2014 AND IT'S STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614480July 18, 2014
ENGINE, POWER TRAIN
10 INCIDENTS SO FAR! 1: THE CHECK ENGINE LIGHT WENT ON. DROVE CAR AND AUTOMATIC TRANSMISSION HESITATES WHEN ACCELERATING. BACKFIRES ON ACCELERATION. 2: SAME ISSUE DAYS AFTER 'REPAIR' COMPLETED. THIS TIME THE TRANSMISSION IS NOT SHIFTING PROPERLY 3: SAME ISSUE AS #1 WEEKS AFTER 'REPAIR' COMPLETED ON #2. THIS TIME THE RPM'S GO VERY HIGH WHEN IT AUTOMATICALLY SHIFTS OR PRESS ON ACCELERATOR 4: ENGINE MAKES GRINDING NOISE WHEN SHIFTING. DEALER SAID NOISE WAS NORMAL BUT THEN FIXED IT IN INCIDENT #5. 5: GRINDING NOISE ON ACCELERATION. CAR WILL NOT MOVE WHEN SHIFTING FROM PARK TO DRIVE. ANOTHER TIME WHEN SHIFTING TO DRIVE, CAR WENT IN REVERSE. 6: RECALL ON THE TRANSMISSION. THOUGHT THIS WOULD FIX THE PROBLEM BUT IT CONTINUED. 7: SHIFTED FROM PARK TO DRIVE. CAR WENT BACKWARD AND HIT A POLE. 8: BACK WHEELS SUSPENSION HAS A LOUD NOISE GOING OVER BUMPS. LEFT REAR SPRING AND TOP MOUNT FELL OUT OF PLACE. 9: VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW IT TO DEALERSHIP. 10: VEHICLE WILL NOT SHIFT OUT OF PARK AGAIN. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW TO DEALERSHIP. TOTAL DAYS IN THE SHOP SINCE 8/30/2013 THROUGH 07/18/2014 IS 46+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598966June 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSE BY A SOFTWARE PROBLEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597419June 10, 2014
POWER TRAIN
DRIVING TO GO HOME, VEHICLE WON'T SHIFT AND UNEXPECTED DIRECTION AND LOSS OF POWER CAUSING VEHICLE AND MYSELF TO COLLIDE WITH LIGHT POLE. VEHICLE WAS A TOTAL LOSS. GAS PEDAL STUCK AND TRANSMISSION HAD VERY SLOW SELECTIONS. VEHICLE HAD FLASHING CONTROL LIGHTS BEFORE ACCIDENT OCCURRED. MY VEHICLE ACTED LIKE IT FROZE UP AND LOSS OF POWER AND DIDN'T SHIFT CORRECTLY CAUSING ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596670June 6, 2014
POWER TRAIN, ENGINE
AUTO DUAL DRY CLUTCH TRANSMISSION. MANUFACTURED 7/2013, PURCHASED NEW FROM DEALER 1/14. CAR SHUDDERED AND HESITATED ON THE TEST DRIVE. TOLD IT WOULD SMOOTH OUT BECAUSE IT WAS AN ADAPTIVE TRANSMISSION. CONTINUED TO SHUDDER, HESITATE AND LURCH. BROUGHT BACK TO THE DEALER 3 DAYS AFTER PURCHASE. THE CAR HAS BEEN IN 5 TIMES SINCE AND STILL IS NOT FIXED. THE DEALER WILL NO LONGER TAKE THE CAR FOR SERVICE AND SAID THE CAR WILL NOT FUNCTION PROPERLY DURING HEAVY, STOP AND GO TRAFFIC AND THERE IS NOTHING THEY CAN DO. THE RECALL WAS COMPLETED BUT IT DID NOT HELP. THEY SUGGESTED WE CONTACT FIAT CUSTOMER CARE WHO HAS OPENED A CASE BUT NOT RESPONDED AND NOT RETURNING PHONE CALLS. CAR IS UNUSED BECAUSE IT IS UNSAFE. IT LURCHES CONSTANTLY AND BARELY MISSES HITTING OTHER CARS IN TRAFFIC. TIMELINE: 1. TEST DRIVE SHUDDERED AND HESITATED, TOLD IT WOULD GET BETTER WITH DRIVING. 2. DAY 3 TOOK TO DEALER. SAID IT WAS SPARK PLUGS AND CHANGED OUT ALL PLUGS. CAR CONTINUES TO STUTTER, CLUTCH OVERHEAT, LURCHING. 3. DEALER TRIP, THEY SAID IT WAS "JUST THE WAY THE TRANSMISSIONS ARE AND THEY'RE SORRY BUT THERE ISN'T ANYTHING THEY CAN DO." CAR CONTINUES TO STOP, NOT SHIFT IN TO GEAR, LURCH, CLUTCH OVERHEATING. 4. RECEIVED RECALL NOTICE. ALL SERVICE PERFORMED. 5. 24 HOURS LATER, CAR NOT FUNCTIONING, BACK TO THE DEALER. DEALER REDID SOFTWARE INSTALLATION, REPLACED BRAKES, CLUTCH AND FLY WHEEL. 6. 48 HOURS LATER CLUTCH OVERHEATS, NEARLY HITS THE CAR IN FRONT OF US IN TRAFFIC. DEALER REFUSES TO ACCEPT CAR IN FOR SERVICE, SAID "THIS TRANSMISSION WILL NOT FUNCTION IN HEAVY STOP AND START TRAFFIC. YOU NEED TO CONTACT FIAT, THERE IS NOTHING MORE WE CAN DO FOR YOU." 7. FIAT CUSTOMER CARE SAYS THEY WILL OPEN A CASE ON MAY 30, 2014. NO RESPONSES SINCE. DANGEROUS VEHICLE SHOULD BE TAKEN BACK AND REFUNDED OR EXCHANGED WITH A MODEL MANUFACTURED AFTER JANUARY 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596709June 6, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE STOPPED IN TRAFFIC IN THE MIDDLE LANE OF RT. 50 E IN ANNAPOLIS MD, I PUT THE CAR INTO PARK. THE CAR BECAME CONSUMED WITH A STRONG BURNING ODOR. AS TRAFFIC BEGAN TO MOVE, I SHIFTED INTO DRIVE, STEPPED ON THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE OIL LIGHT CAME ON BRIEFLY. SINCE THE CAR HAD BEGUN TO ROLL FORWARD, I PUT MY FOOT ON THE BRAKE AND THERE WAS NO RESPONSE. I PULLED THE EMERGENCY BRAKE AND PUT THE CAR INTO PARK AND TURNED ON THE HAZARD LIGHTS. TRAFFIC BEGAN TO GET BACK TO SPEED BUT I WAS BROKEN DOWN IN THE MIDDLE LANE, BLOCKING TRAFFIC. I CALLED THE STATE POLICE FOR ASSISTANCE, AND THE CAR WAS EVENTUALLY SAFELY TOWED TO THE DEALER, JOHNSON FIAT OF ANNAPOLIS. THE DEALER HAD THE CAR FOR 4 WORKING DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT, THAT THEY DROVE IT FOR 60 MILES AND THE PROBLEM COULD NOT BE DUPLICATED. THE REPAIR INVOICE NOTES " NO WARNING LIGHTS ON AS OF NOW, COULD NOT DUPLICATE COMPLAINT FROM CUSTOMER. TOOK CAR FOR MULTIPLE TEST DRIVES, NO SIGN OF BRAKE FAILURE, NOT RUNNING POORLY, CAR JUST HAS A HORRIBLE BURNING SMELL". I ACCEPTED THE CAR AND IT SEEMS TO BE FINE ALTHOUGH I HAVE LOST ALL CONFIDENCE IN ITS SAFETY WHILE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596764June 6, 2014
VEHICLE SPEED CONTROL
TWICE DRIVING ON FREEWAY WE PUSH GAS PEDAL DOWN TO ACCELERATE AND CAR DOES NOTHING, WASN'T SURE IF IT WAS GOING TO STOP OR ?? SAME THING HAPPENS WHEN WE'RE DRIVING AND WANT TO SPEED UP AND FOR EXAMPLE PASS A CAR OR GO THROUGH AN INTERSECTION. THE PROBLEM HAS BEEN INTERMITTENT BUT THE LONGER I DRIVE THE CAR THE MORE FREQUENTLY IT'S BEEN HAPPENING. THE PAST COUPLE OF DAYS A NEW PROBLEM: WHEN BACKING UP CAREFULLY WHEN I PUT MY FOOT ON THE BRAKE I CANNOT PUSH THE BRAKE DOWN ALL THE WAY, FEELS LIKE A METAL BAR IS BLOCKING IT. WILL BE LEAVING IT AT THE FIAT DEALERSHIP TO FIX THIS PROBLEM. THE FIRST PROBLEM SEEMS LIKE THEY CAN'T FIX IT (TAKEN IT IN 3 TIMES). I WAS TOLD BY ONE OF THE MANAGERS AT THE LAST VISIT THAT A "GO PEDAL" IS SUPPOSE TO FIX THE PROBLEM. CAN BE INSTALLED AT A PLACE IN SIGNAL HILL, CA FOR $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595898June 3, 2014
ENGINE
THIS IS THE SECOND TIME IT HAS HAPPENED SINCE I BOUGHT IT THREE WEEKS AGO. THE FIRST TIME I WAS GOING THROUGH A DRIVE THROUGH AND THE CAR JUST COUGHED AND TURNED OVER AND THEN STALLED. IT WAS FIVE MINUTES BEFORE THE CAR WOULD START AGAIN. THE SECOND TIME IT HAPPENED I WAS WAITING AT A LIGHT AND PULLED OUT TO TURN AND THE CAR JUST COUGH AND STALLED AGAIN. I HAD THREE MEN COMING TO MOVE THE CAR OUT OF THE INTERSECTION AND AFTER A FEW MINUTES THE MOTOR TURNED OVER AND STARTED AGAIN. NEEDLESS TO SAY THIS SCARED ME HALF TO DEATH. VERY DANGEROUS AFRAID TO DRIVE IT I GET NERVOUS EVERYTIME I ENTER A INTERSECTION. CALLED THE DEALERSHIP THIS MORNING AWAITING A CALL BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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