Fiat 500 Complaints

812 consumer complaints on file.

#10550172October 30, 2013
AIR BAGS
EXPERIENCED REPEATED FAILURE OF THE AIR BAG SAFETY SYSTEM. VEHICLE HAS BEEN IN FOR REPAIR FOUR TIMES AND FAILURE REOCCURED AT BETWEEN 1 AND 80 MILES DISABELING THE AIR BAG SAFETY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548386October 18, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
REPORTED ELECTRICAL BURNING SMELL THRU VENTILATION SYSTEM. DEALERSHIP DENIED ELECTRICAL BURNING BUT FOUND GAS PUNCTURE IN PLASTIC GAS TANK, SAYS SMELL IS FROM BURNING GAS. (OWNER DISAGREES) HOWEVER WITH NO OTHER SUSPENSION OR BODY DAMAGE FOUND EXCEPT THE GAS TANK PUNCTURE THERE IS GREAT CONCERN THAT THIS IS A SERIOUS DANGEROUS DESIGN FLAW. THAT THE TANK CAN BE PUNCTURED SO EASILY WITHOUT THE KNOWLEDGE OF DRIVER OF ANY EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547474October 10, 2013
ENGINE, POWER TRAIN
WHEN I AM DRIVING AND I AM START SLOWING DOWN FOR A LIGHT BEFORE IT GET TO A FULL STOP THE TRANSMISSION DOWN SHIFT TO QUICK THAT MAKES THE CAR JERK, I STOP AND WAIT FOR THE LIGHT TO CHANGE AND IT DOWNSHIFT BY ITSELF, IT FEELS LIKE SOMEBODY IS HITTING YOU ON THE REAR OF THE CAR BUT NOBODY IS THERE .I BROUGHT THE CAR SEVERAL TIMES TO THE DEALER BUT BECAUSE IT DOES NOT HAPPEN ALL THE TIME NOTHING THEY COULD DO ABOUT IT. ONE OF THE TIMES THAT I WAS AT THE DEALER IT HAPPENED. I PUT THE CAR IN REVERSE, DROVE IT FOR 10 FEET AND THEN SHIFTED TO FORWARD AND THE TRANSMISSION WOULD NOT DO ANYTHING FOR 3 TO 4 SECONDS THEN A JUMP (SHIFTED TO 1ST GEAR) I WAS WITH THE PERSON WHO MAKES THE APPOINTMENTS SO HE TOLD ME TO BRING THE CAR NEXT DAY. NEXT DAY THEY DROVE IT AND THE CAR WOULD SHIFT FINE SO NOTHING WAS FIXED. LAST WEEK, I TOLD THEN TO KEEP THE CAR AND LET THE FOREMAN TO DRIVE IT HOME SO HE WOULD FEEL WHAT IT WAS HAPPENING, HE TOLD ME THAT IT HAPPENED ONCE BUT ON DOWNSHIFT AND THAT COULD BE A COMPUTER PROGRAM AND I HAVE TO WAIT UNTIL FIAT DEVELOP A NEW PROGRAM. THEY TRIED EVERYTHING THAT THEY KNOW AND THE FINAL SOLUTION WAS THE WAY THAT I DRIVE OR THE COMPUTER HAVE TO ADJUST WHEN I CHANGE MY DRIVING FROM THE HIGHWAY TO THE CITY I THING IS A LOT OF BS I DRIVE 120 MILES DAILY TO WORK AND I AM WORRY THAT THE DOWNSHIFT WILL HAPPEN WHEN I AM DRIVING ON HIGHWAY SPEED AND OF COURSE THEY TOLD ME THAT THE DOWNSHIFT WILL NOT HAPPEN ON HIGHER SPEED EVEN THAT THEY SAID THEY DO NOT KNOW WHY I KEEP BRINGING THE CAR WITH THE SAME TRANSMISSION PROBLEM. PLEASE HELP ME TO RESOLVE THIS PROBLEM BECAUSE EVEN THE CAR FOLDS ON THE LEMON LAW STILL I HAVE TO MAKES THE PAYMENTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544416September 19, 2013
SUSPENSION
MY FIAT 500 HAS A DEFECTIVE REAR AXLE. THE REAR WHEELS ARE NOT IN ALIGNMENT. THE AXLE IS SOLID AND HAS NO ADJUSTMENT, THEREFORE IT IS A MANUFACTURING DEFECT. THE REAR WHEELS ARE TOED IN EXCESSIVELY WHICH HAS LED TO PREMATURE TIRE WEAR, VIBRATION AND INFERIOR FUEL MILEAGE. THIS IS A COMMON DEFECT ON MANY EARLY 500'S AND THE DEALER REFUSES TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543591September 14, 2013
ENGINE AND ENGINE COOLING
I PURCHASED VEHICLE CERTIFIED USED 20 JAN 2013. THE FIRST DAY OF DRIVING THE VEHICLE AT HIGHWAY SPEEDS, I NOTICED A STRONG BURNING SMELL INSIDE THE CABIN. VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP 8 TIMES AND THE SERVICE DEPARTMENT CANNOT RESOLVE THE ISSUE. I HAVE OPENED A CASE WITH CHRYSLER/ FIAT RESOLUTION TEAM. THE CUSTOMER SERVICE IS HORRIBLE! THEY INFORMED ME THAT THEY WERE SENDING AN ENGINEER TO SERVICE THE CAR. AN ENGINEER WAS SUPPOSE TO SERVICE THE VEHICLE THIS WEEK AND THEY NEVER SHOWED UP. THE SERVICE REP AT THE DEALERSHIP RECALLED THE PREVIOUS OWNER HAD THE SAME ISSUE BEFORE TRADING IT IN. THAT INFO WAS NOT DISCLOSED TO ME BEFORE PURCHASING. DEALERSHIP WILL NOT TAKE THE CAR BACK OR REPLACE IT, HEADQUARTERS INTERVENTION IS NOT PROACTIVE. THE VEHICLE IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543024September 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500 SPORT. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE GENERIC WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,114.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542985September 10, 2013
ELECTRICAL SYSTEM, ENGINE
AFTER A WEEK, CAR MIL STARTED TO BLINK , BUT MANUAL MENTIONS IT CAN BE DRIVE AND COMPUTER MAY RESET ITSELF, BUT THEN MALFUNCTION LAMP WAS ON ALL TIME , AND THEN CAR STARTED TO STALL , TO STOP COMPLETELY . STARTED CAR JUST TO PARK IT, THEN WHITE SMOKE CAME FROM EXHAUST WHEN REVERSING . IMMEDIATELY TOWED CAR TO REPAIR SHOP, IT TOOK 3 WEEKS FOR REPAIR AS PARTS ARE NOT EASY AVAILABLE. PARTS AFFECTED ARE: MULTI AIR ACTUATOR , GASKET NO, GASKET CY , AND WIRING EN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536743August 22, 2013
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STALLED AND THE KEY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532407July 29, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, OIL LEAKED FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532417July 29, 2013
ENGINE
TODAY IS THE 30TH DAY OF THE PURCHASE OF MY CAR AND HAVEN'T MAKE A PAYMENT YET. WHILE DRIVING IN THE NORMAL MORNING COMMUTE TRAFFIC AT 5 TO 10 MILES PER HOUR AND MAKING FREQUENT STOPS DUE TO THE TRAFFIC JAM, SMOKE BEGAN TO COME OUT OF THE AIR VENT. INITIALLY I THOUGHT THAT THE VENT WAS OPEN TO THE OUTSIDE AND THE SMELL BELONGED TO A TRAILER NEXT TO ME; BUT NO... THE AIR WAS CIRCULATING FROM WITHIN THE VEHICLE. WHEN I OPENED THE DOOR HEAVY SMOKE WAS COMING FROM UNDER THE CAR AND IT SEEMS LIKE THE CAR WAS GOING TO SET ON FIRE, I WAS TRAPPED BETWEEN TWO LANES AND I PANICKED BECAUSE IF AN EXPLOSION WOULD HAVE OCCURRED TOO MANY CARS WERE CLOSE TO ME DUE TO THE HEAVY TRAFFIC. PANEL DID NOT LIGHT UP WITH ANY INDICATIONS OF "CHECK ENGINE" OR "TEMPERATURE" RISING. TEMPERATURE WAS NORMAL ACCORDING TO THE THERMOSTAT. I PULLED UP TO THE SHOULDER AND GOT OFF THE CAR AND OPENED THE HOOD AND IT WAS FULL OF SMOKE. AT THE BEGINNING CAR ENGINE DID NOT RUN BUT LATER THE TOW TRUCK WAS ABLE TO DRIVE THE CAR OVER THE PLATFORM. CAR WAS LEFT AT THE DEALERSHIP FOR FURTHER EVALUATION SINCE IT IS A BRAND NEW MODEL THAT JUST CAME TO THE USA. UNKNOWN DEFECT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523336July 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521243June 23, 2013
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER-SIDE SIDE MIRROR VIBRATES MAKING THE OBJECTS IN THE MIRROR BLURRY AND THIS IS EXTREMELY UNSAFE. IT IS THE 500C FIAT VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516179June 11, 2013
ELECTRICAL SYSTEM
I OWN A 2012 FIAT POP THAT I PURCHASED NEW ABOUT A YEAR AGO. ONE THING THAT DID NOT GO AWAY AND WAS EVER PRESENT AT ANY TIME WAS THE LIMP MODE FOR THE ENGINE OVER THE LAST FEW DAYS. RECYCLING DID NOT WORK TO CORRECT PROBLEM AND GAUGES WERE OUT. THE INDICATOR LIGHT ON PANEL SHOWED IN LIMP MODE WHEN IT WORKED. GAUGES KEPT GOING ON AND OFF SOMETIMES FOR SHORT PERIODS AND OTHER TIMES FOR LONGER PERIODS. ON 6/10/13 MY VEHICLE CAUGHT FIRE IN THE DASHBOARD. I WAS TRAVELING BACK FROM THE STORE IN LIMP MODE HOPING IT WOULD GO OUT BUT NEVER DID.I PARKED THE CAR IN FRONT OF MY DEVELOPMENT POOL AND WENT TO VISIT MY EMPLOYEE THERE. WITHIN ABOUT 5 MINUTES OR SO SHE SAID THAT MY LIGHTS WERE FLASHING. I CHECKED AND WENT TO THE VEHICLE. IT WAS ENGULFED WITH SMOKE AND A NASTY ELECTRICAL SMELL. FIRE DEPARTMENT CAME. I WAS TOLD THAT I HAD TO WAIT FOR THE FIRE INSPECTOR TO COME AND EXAMINE MY VEHICLE. HE CAME. BEGAN TEARING MY DASHBOARD APART TO FIND THE CAUSE OR SOURCE OF THE FIRE. IT WAS DETERMINED BY HIS KNOWLEDGE AND EXPERIENCE THAT THE BODY CONTROL UNIT HAD FAILED AND CAUSED THE FIRE. VEHICLE IS TOTALED. THE VEHICLE HAS ONLY ABOUT 4000 MILES ON IT. EARLIER THAT DAY BEFORE THE INCIDENT I HAD CALLED THE LOCAL FIAT DEALER. EXPLAINED THE PROBLEM OF THE GAUGES NOT WORKING, AND LIMP MODE, I ASKED IF IT WAS SAFE TO DRIVE AND HE SAID YES. AT THIS POINT I MADE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT HOPEFULLY THAT DAY. ONLY OPENING WAS NEXT DAY AT 2PM. I HAVE FILED AN INSURANCE CLAIM AND THE VEHICLE HAS BEEN TOWED AWAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513814May 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CRUISE CONTROL FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511307May 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 FIAT 500C. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO THE FRONT FENDER AND THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED A MILD CONCUSSION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10508974April 21, 2013
SEAT BELTS, AIR BAGS, STRUCTURE:BODY
A VEHICLE IN THE RIGHT LANE MADE A U-TURN, CROSSING THE LEFT LANE CAUSING THE FIAT TO T-BONE THE VEHICLE MAKING THE U-TURN. THE SEAT BELT DID NOT RESTRAIN THE FIAT DRIVER AND THE DRIVER CONTACTED THE STEERING WHEEL WITH ENOUGH FORCE TO CAUSE A SIGNIFICANT COMPRESSION INJURY TO THE STERNUM. THE DRIVER WAS TRANSPORTED BY EMS TO A HOSPITAL. THE VEHICLE COULD NOT BE DRIVEN AND SUFFERED NEARLY $13,000 DAMAGE. EARLIER IN THE DRIVE, THE FIAT 500 DRIVER HAD TO ROCK FORWARD AT AN ON-RAMP TO RELEASE THE SEAT BELT IN ORDER TO VIEW APPROACHING TRAFFIC VIA THE LEFT OUTSIDE MIRROR. APPARENTLY, THE SEAT BELT DOES NOT OR DID NOT REENGAGE AFTER THIS MOVEMENT LEAVING IT FREE AND THE DRIVER UNRESTRAINED. AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10504574March 26, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN USING THE WINDOW SWITCH FOR THE WINDOW TO CLOSE UPWARD, THE WINDOW WOULD INSTEAD OPEN FARTHER AND TRAVEL DOWNWARD. WHEN THE WINDOW WAS ENGAGED TO BE OPENED, THE WINDOW WOULD INSTEAD TRAVEL UPWARD AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS BUILT TO OPERATE IN THE MANNER IN WHICH IT WAS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500790February 28, 2013
VEHICLE SPEED CONTROL, STEERING, EQUIPMENT
THE STEERING COLUMN, DOWN BY THE FLOOR SUCKED MY FLOOR MAT UP UNDER MY ACCELERATOR AND BRAKE PEDAL. I COULD NOT BRAKE, OR TURN THE STEERING WHEEL. *TR...UPDATED 06/28/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498121February 14, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN WATER PENETRATED THE REAR BRAKES, IT CAUSED THE BRAKES TO SEIZE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492227January 11, 2013
ELECTRICAL SYSTEM
THE KEY FOB BUTTON IS NOT RECESSED. THIS MEANS THE IGNITION KEY OFTEN OPENS INTO MY POCKET JUST FROM NORMAL BODY MOVEMENT. IT STABS MY THIGH. THIS IS A VEHICLE SAFETY PROBLEM BECAUSE IT HAPPENS WHEN I AM DRIVING MY OTHER VEHICLE AND CAN BE EXTREMELY DISTRACTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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