Dodge Ram Complaints (2005)

1,831 consumer complaints on file.

#11025004September 22, 2017
ENGINE
THE MOTOR SHUTS OFF WHILE TRAVELING AT FULL SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023946September 18, 2017
TIRES, TIRES:TREAD/BELT
CAPITOL PRECISION TRAC II TIRES. 265/70R17 JENJ FTP 4411. TIRE BLOWOUT WITH APP 15,000 MILES ON TIRE. ANOTHER TIRE SEPARATED WITH APP 22000 MILES ON TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024026September 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE KEY FELL ONTO THE FLOOR FROM THE IGNITION SWITCH WITHOUT WARNING. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 11/02/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019082August 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT STERLING DODGE LOCATED AT: 5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, PHONE NUMBER (337) 942-1241, WAS INFORMED OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015761August 16, 2017
AIR BAGS
"TAKATA RECALL" ON AUGUST 3, 2017 IN RESPONSE TO A RECALL NOTICE FROM CAR PROS RENTON CHRYSLER JEEP DODGE RAM TO HAVE THE PASSENGER AIR BAG REPLACED I TOOK MY TRUCK TO THEIR SHOP. WITHIN MINUTES OF LEAVING THE DEALERSHIP AFTER THE AIR BAG WAS ALLEGEDLY INSTALLED PROPERLY THE AIR BAG LIGHT CAME ON AND I CALLED THE DEALERSHIP AND THEY INSTRUCTED ME TO BRING IT BACK. I RESCHEDULED THE RETURN FOR AUGUST 11, 2017. I RETURNED THE TRUCK AT &:30 AM AUGUST 11, 2017. I EAS TOLD I WOULD NEED TO PAY $140 FOR A DIAGNOSIS TO DETERMINE WHY THEIR INSTALLATION FAILED. A NUMBER OF HOURS LATER THEY CALLED AND SAID THEY HAD DETERMINED THE PROBLEM. WHEN I RETURNED TO THE DEALERSHIP THEY PRESENTED ME WITH 11AUG17 AND INFORMED ME IT WOULD COST ANOTHER $289.95 TO REPLACE A SWITCH IN THE NEWLY INSTALLED, RECALLED AIR BAG. I THOUGHT THE PURPOSE OF THE RECALL WAS TO PROTECT PASSENGERS FROM INJUTY OR DEATH FROM DEFECTIVE PRODUCTS MADE BY TAKATA AND INSTALLED BY CHRYSLER AND I BELIEVE MY PASSENGERS ARE STILL AT EQUAL RISK AS THEY WERE BEFORE THE RECALL. ON THE 11AUG17 IVOICE WAS A LIST OF 9 ITEMS THAT ALLEGEDLY NEEDED PROMPT ATTENTION. NONE OF THESE APPEARED WEEKS BEFORE ON 16AUG17 AND MOST HAD ALREADY BEEN ADDRESSED BY OTHERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013512August 7, 2017
ELECTRICAL SYSTEM, AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 05V462000 (POWER TRAIN). WHILE EXITING THE VEHICLE, THE HORN BEGAN TO SOUND AND THE WARNING INDICATORS BEGAN TO FLICKER INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (B&B CHRYSLER DODGE JEEP RAM 125 GRANDVIEW AVENUE, HONESDALE, PA 18431), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT ALSO STATED THAT THE FAILURE WAS NOT PRESENT PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WAS BEING INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 375,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012790August 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE REAR END LOCKED UP AND THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE GEAR OIL WAS LEAKING, AND THE BEARINGS WERE FRACTURED AND FELL APART. THE VEHICLE WAS TOWED TO THE DEALER (RICK HENDRICK DODGE CHRYSLER JEEP RAM LOCATED AT 1468 SAVANNAH HWY, CHARLESTON, SC 29407; (843) 352-6931) WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT, REAR AXLE ASSEMBLY, DIFFERENTIAL FLUID, LUBRICATION, AND THE RT SEALER NEEDED TO BE REPLACED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CONTACT HAD TO PAY $3,874 FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND 866-220-6765 AND STATED THAT THEY NEEDED THE INVOICE AND THE ACTUAL STATEMENT THAT WAS PAID FOR THE REPAIR IN ORDER TO PROVIDE REIMBURSEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,238.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012635August 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STERLING AUTOMOTIVE GROUP AT (337) 942-3516 WHERE AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO STERLING BUICK GMC (5853 INTERSTATE 49 SOUTH SERVICE RD, OPELOUSAS, LA 70570) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011717July 31, 2017
AIR BAGS, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000, 15V313000, AND 16V352000 (AIR BAGS AND POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER YAKIMA CHRYSLER DODGE JEEP RAM (LOCATED AT 2300 GOODMAN RD, UNION GAP, WA 98903; (509) 248-1300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011391July 28, 2017
AIR BAGS
RECALL S43/NHTSA16V-352 I CALLED KIMBERLY CAR CITY IN DAVENPORT IOWA AND THE SCHEDULED ME FOR REPAIRS ON 7/5/17 BUT CALLED BACK A FEW WEEKS LATER SAYING THEY DIDN'T HAVE RIGHT PART, AND WOULD ADVISE. THEN THEY RESCHEDULED FOR 7/21/2017 BUT WHEN I ARRIVED AND WAITED FOR APPROX. 50 MIN., THEY SAID THEY DIDN'T HAVE RIGHT PART AND I WAS PUT AT BOTTOM OF A LONG WAITING LIST! THIS IS THE SECOND TIME THIS DEALER HAS DONE THIS TO ME ON RECALLS! THEY KNOW MY VIN SO I DO NOT UNDERSTAND HOW THEY CAN SCHEDULE ME WHEN THEY DON'T HAVE THE PART. PLEASE HELP ME !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003906July 9, 2017
AIR BAGS, SEATS, WHEELS
2005 DODGE RAM 1500 TRUCK 4X2 QUAD, WAS IN MOTION AT POSTED HIGHWAY SPEED, WITH MINIMAL WIND PRESENT. AS AN EYEWITNESS & OWNER OF THE VEHICLE, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE, ROLLING THE TRUCK 4 -5 TIMES BEFORE LANDING ON ITS TOP (UPSIDE DOWN). DAMAGE THROUGHOUT WAS SEVERE AND EXTENSIVE. NO AIRBAGS DEPLOYED AND BOTH OCCUPANTS WERE WEARING THEIR SAFETY BELTS. FRONT PASSENGER HEAD REST RIPPED AWAY FROM SEAT AND WAS FOUND ABOUT 100 YARDS AWAY FROM ACCIDENT SCENE, STUCK IN A BUSH. RIGHT REAR TIRE (PASSENGER SIDE), SNAPPED OFF AND BROKE AWAY FROM THE REAR AXEL. TIRE WAS FOUND MORE THAN 100 YARDS AWAY FROM THE TOTALED VEHICLE & TIRE WAS NOT BLOWN OUT. CONCERNS ABOUT 2 SAFETY RECALLS ON THIS VEHICLE IS THE REASON FOR SUBMITTING COMPLAINT: RECALL INVOLVING A PROBLEM/DEFECT WITH THE AIR BAG DEPLOYMENT, AND RECALL CONCERNING A REAR AXEL PION NUT COMING LOOSE WHILE IN MOTION & CAUSING REAR WHEEL TO COMPLETELY BREAK AWAY FROM VEHICLE. DEFECT COULD SUDDENLY CAUSE DRIVER TO LOSE COMPLETE CONTROL, CAUSING VEHICLE TO CRASH AND/OR VIOLENTLY ROLLOVER. THIS VEHICLE WAS SERVICED FOR BOTH RECALLS, TWICE. HOWEVER, IN THIS ROLLOVER CRASH THAT OCCURRED, THE REAR WHEEL WITH BRAKE SYSTEM STILL ATTACHED, COMPLETELY SNAPPED OFF THE REAR AXEL. ALSO, THE INSURANCE COMPANY DID AN ESTIMATE TO REPAIR VEHICLE, BUT DID NOT INCLUDE OR MENTION A REPAIR CHARGE FOR THE RIGHT REAR WHEEL OR THE REAR AXEL. THE TAIL GATE WAS ALSO RIPPED OFF OF THE TRUCK AND WAS FOUND ABOUT 75 YARDS AWAY FROM THE TOTALED VEHICLE. NO FATALITIES RESULTED FROM THIS HORRIFIC CRASH, BUT MY SON WHO WAS THE PASSENGER, DID SUFFER SERIOUS AND PERMANENT INJURIES, WHICH INCLUDE A HEAD INJURY (TBI), MULTIPLE FRACTURES TO HIS CTL-SPINE, INJURED RIGHT FOOT, LEG AND HIP, AND ABRASIONS AND DEEP SCRAPES THROUGHOUT HIS BODY. THE DRIVER, MY SONS GIRLFRIEND, SUFFERED SCRAPES AND BRUISING, BUT NO SERIOUS INJURY. *TT UPDATED 10/1/18*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11003242July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE STERLING DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 8/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000830June 23, 2017
POWER TRAIN, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR OF THE VEHICLE CAUGHT ON FIRE WHILE DRIVING 60 MPH. AN EYEWITNESS EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE RECALL REPAIR WAS SERVICED AT THE LOCAL DEALER (ADVENTURE CHRYSLER JEEP DODGE RAM LOCATED ON 36845 EUCLID AVE, WILLOUGHBY, OHIO, 44094). THE VEHICLE WAS DRIVEN TO AN UNKNOWN LOCAL DEALER LOCATED IN THE STATE OF KENTUCKY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THEY WOULD SEND A SPECIAL ENGINEER TO INVESTIGATE THE VEHICLE PER CASE NUMBER: 31588634. THE VEHICLE WAS INVESTIGATED BY THE MANUFACTURER'S ENGINEER WHO INFORMED THE CONTACT THAT A SPECIAL INVESTIGATIONS UNIT WAS TO REVIEW THE VEHICLE AND REPORT BACK TO THE MANUFACTURER. THE VEHICLE REMAINED AT THE DEALER FOR THREE WEEKS, BUT NO REPAIR ORDER HAD BEEN PROVIDED FROM THE MANUFACTURER. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO START PAYING A STORAGE FEE FOR THE VEHICLE IF IT WAS NOT REMOVED. THE CONTACT HAD THE VEHICLE SHIPPED TO HIS PERSONAL INDEPENDENT MECHANIC LOCATED IN ATLANTA, GEORGIA WHO DIAGNOSED THAT THE REAR PINION NUT WAS REPAIRED AND WAS TOO TIGHT, WHICH CAUSED THE FIRE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AND NO ASSISTANCE WAS MADE AVAILABLE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11000628June 22, 2017
AIR BAGS
TAKATA AIRBAG I RECEIVED A LETTER REGARDING THE RECALL AND I WENT ON LINE SO THAT I WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. AFTER RECEIVING NOTICE THE PART WAS AVAILABLE I CALLED THE DEALER TO MAKE AN APPOINTMENT. THEY COULDN'T GET ME IN FOR 2 WEEKS. I DROPPED THE TRUCK OFF AT RON TONKIN DODGE IN MILWAUKIE OR. THEY CALLED AND NOTIFIED ME THAT THE PART WAS BACK ORDERED FOR ANOTHER MONTH. I LIVE 45 MILES AWAY AND MAKING ARRAIGNMENTS FOR A PICK UP RIDE TO AND FROM DEALER IS NOT EASY. WHY AM I GETTING LETTERS TELLING ME THE PARTS ARE AVAILABLE WHEN THEY ARE NOT. THIS HAS BEEN GOING ON FOR OVER ALMOST A YEAR FROM THE TIME I REGISTERED ON LINE UNTIL TODAY. I THOUGHT I HAD THE TRUCK SOLD WITH THE STIPULATION I HAD ALL RECALLS AND SERVICE UP TO DATE. THE BUYER DOES NOT WANT TO WAIT FOR A MONTH. THEY WILL BUY ANOTHER TRUCK. AFTER ALL THIS, I AM NOT HAPPY. I TRIED THE PHONE NUMBERS ON THE NOTIFICATION, I GET A VERY FAST BUSY SIGNAL. I HOPE NO ONE IS INJURED DURING THE WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000644June 22, 2017
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER (CHRISTOPHER'S DODGE WORLD, (303) 238-7311). THE DEALER INSPECTED THE VEHICLE FOR AN UNKNOWN RECALL, BUT WAS UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR OVER TWO MONTHS. THE VEHICLE WAS TAKEN TO A SECOND DEALER (VISTA AUTO GROUP, 171 9TH ST, SILVERTHORNE, CO 80498, (866) 636-6202) WHO INDICATED THAT THE REAR AXLE PINION NUT WAS LOOSELY CONNECTED AND REPLACED THE PART FOR THE RECALL. THE SECOND DEALER ALSO STATED THAT THERE WAS A LEAK AND THAT THE PINION SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 161,054.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000704June 22, 2017
FUEL/PROPULSION SYSTEM
VENT VALVE IS CRACKED ON FUEL TANK. DEALER LET ME KNOW THAT IT IS SUCH A COMMON PROBLEM THAT THEY HAVE NO TANKS AVAILABLE AND THEY ARE BACK ORDERED. SEEMS THEY SHOULD HAVE A SYSTEM IN PLACE TO REPLACE JUST THE VALVE NOT THE WHOLE TANK. WITH GAS LEAKING OUT THE VENT VALVE THERE IS CONCERN FOR A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995334June 15, 2017
AIR BAGS
TAKATA RECALL, WHILE LOOKING UP THE STATUS OF THE PASSENGER AB RECALL, I FOUND OUT THAT REPLACEMENT AB WERE AVAILABLE. I HAD NOT RECEIVED A NOTICE THAT PARTS WERE AVAILABLE AS I DID FOR THE DRIVER SIDE AB. WHEN I CALLED THE DEALER THAT REPLACED THE DRIVER SIDE TO FIND OUT WHEN I COULD BRING MY TRUCK IN TO HAVE THE PASSENGER SIDE REPLACED I WAS TOLD THAT THEY DIDN'T HAVE ANY REPLACEMENTS IN STOCK, BUT THEY COULD ORDER ONE, THIS WAS ON 5/26/17. AFTER TWO WEEKS WENT BY WITHOUT GETTING A CALL THAT MY AB HAD COME IN, I CALLED THE DEALER ON 6/5/17, AND FOUND OUT THAT A RECALL AB PART HAD ARRIVED AND THAT THE DEALER DIDN'T THINK IT WAS IMPORTANT TO CALL & LET ME KNOW THAT THEY COULD FIX MY TRUCK. I HAD TO SCHEDULE AN APPOINTMENT, NOT FOR THAT DAY OR THE NEXT DAY, BUT 3 DAYS LATER. SO ON 6/8/17, I FINALLY HAD A SERIOUS RECALL ITEM REPLACED, BUT IT WAS ONLY BECAUSE I FOLLOWED UP ON IT. THEN I HAD TO HAVE THE DEALER ORDER THE AB AND CALL TO FIND OUT WHY I HADN'T BEEN NOTIFIED WHEN THE PART CAME IN. FINAL STRAW WAS HAVING TO WAIT OVER THREE DAYS TO HAVE PART INSTALLED, WHEN IT SHOULD HAVE BEEN WORKED IN THE DAY I CALLED. I FEEL THAT FCA DOESN'T CARE ABOUT A 12 YEAR OLD VEHICLE NEEDING AN AIRBAG REPLACED THAT ENDANGERED NOT ONLY MY LIFE, BUT THE LIFE OF ANYONE THAT CHOOSE TO RIDE IN MY VEHICLE FOR OVER 13 MONTHS. THAT TYPE OF DISREGARD FOR A PREVIOUS CUSTOMER IS DISGRACEFUL AND SHOWS A COMPLETE LACK OF CONCERN FOR ANYONE OWNING ONE OF THEIR VEHICLES. I'M REALLY WRITING TO LET YOU KNOW THAT IF I HADN'T BEEN CHECKING ON THIS REGULARLY, I WOULD STILL HAVE A DEFECTIVE AB IN MY TRUCK. SOMETHING IS WRONG WITH THE PARTS AVAILABLE NOTIFICATION SYSTEM WITH THIS RECALL SYSTEM, ESPECIALLY WHEN THE DEALER HAS TO ORDER A RECALL PART AND THEN CAN'T NOTIFY ME WHEN THE PART IS AVAILABLE. THEN HAVING TO WAIT TO GET AN APPOINTMENT TO HAVE INSTALLED FOR 3 DAYS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993987June 8, 2017
AIR BAGS, POWER TRAIN
TAKATA RECALL & REAR DIFFERENTIAL PINION NUT I HAVE RECEIVED TWO RECALL NOTICES FOR THIS VEHICLE. THE REALITY IS THAT I LIVE ON AN ISLAND (KODIAK, ALASKA) ON WHICH THERE IS NO CHRYSLER/DODGE/JEEP/RAM DEALERSHIP. TO GET THE VEHICLE TO SUCH A DEALERSHIP WOULD REQUIRE A FERRY RIDE OF OVER 10 HOURS (EACH WAY) AND THE EXPENDITURE OF OVER $500. I CALLED THE FCA RECALL ASSISTANCE CENTER, EXPLAINED THE SITUATION, AND ASKED THEM TO AUTHORIZE A LOCAL NON-DODGE DEALER OR REPAIR SHOP TO DO THE WORK. THEY REFUSED, SAYING I WOULD HAVE TO PAY FOR THE REPAIR MYSELF AND THEN SEEK REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992148May 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) MONTHS AGO AND STATED THAT THE DEALER (STETLER DODGE CHRYSLER JEEP RAM, 1405 ROOSEVELT AVE, YORK, PA 17404, (717) 764-8888) CALLED TO INDICATE THAT THE PART WAS AVAILABLE A DAY BEFORE SCHEDULING A 9 AM APPOINTMENT FOR THE RECALL REPAIR. THE NEXT DAY, THE CONTACT ARRIVED AT THE DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC REASON; THEREFORE, THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991778May 26, 2017
STEERING, SUSPENSION, WHEELS
ON FREEWAY GOING OVER EXPANSION JOINTS ENCOUNTERED FOUR SEPARATE TIMES SEVERE STEERING WHEEL SHAKING AND BOUNCING, I HAD TO BRING THE TRUCK TO AN ALMOST COMPLETE STOP TO GET IT TO QUIT! TRAVELING AT 75 MPH AND 60 ON THE FREEWAY ITS SOME THING THATS VERY UNSAFE TO HAVE HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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