Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#11013574August 7, 2017
SERVICE BRAKES, STEERING
WHEN DRIVING IF ENGINE STOPS RUNNING ON MY CUMMINGS DIESEL YOU CAN NOT STEER AT ALL AND THE BRAKES DO NOT WORK THEIRS NO WAY ANYONE COULD PUSH THE BRAKE PEDDLE DOWN WHAT YOU DO THEN IS PUSH PARKING BRAKE THEN SHIFT TO NEUTRAL THEN START ENGINE HOPEFULLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012032August 1, 2017
FUEL/PROPULSION SYSTEM
EVERY TIME I GET GAS I PULL OUT ON TO THE ROAD AND IT GOES DEAD AFTER ABOUT 30 SECONDS IT'LL CRANK BACK UP ..HAS JUST ABOUT GOTTEN ME KILLED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010845July 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENE'S CHRYSLER DODGE JEEP RAM LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701 AT PHONE NUMBER (907) 452-7117 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CONTACT THE DEALER FOR SCHEDULING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004237July 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BAY LINCOLN HYUNDAI DODGE DEALER STATED THAT THEY ONLY RECEIVED FOUR PARTS AT A TIME AND THERE WAS A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004262July 11, 2017
ELECTRICAL SYSTEM
BLOWER MOTOR QUITS WORKING WHEN HOT....BLOWER MOTOR WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004365July 11, 2017
AIR BAGS
RECEIVED RECALL NOTICE AND WHEN CONTACTED DEALER TOLD THEY ARE NOT RECEIVING PARTS. THIS HAS BEEN A MONTH OR MORE SINCE RECEIVING FROM MANUFACTURE NOTICE THAT THE RECALL RESPONSE IS URGENT. PERHAPS DODGE NEEDS SOME FURTHER GOVERNMENT PRODDING. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004035July 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO VERGER CHRYSLER JEEP DODGE (1400 OCEAN BOULEVARD, COOS BAY, OR 97420) WHO STATED THAT THEY WERE UNABLE TO SCHEDULE THE RECALL REPAIR DUE TO THE PARTS NOT HAVING ARRIVED. THE CONTACT WAS INFORMED THAT SHE WOULD BE CALLED ONCE PARTS BECOME AVAILABLE. THE CONTACT ALSO SPOKE WITH A SECOND DEALER (LITHIA CHRYSLER OF EUGENE, OR) WHO STATED THAT THEY HAD THE PARTS AVAILABLE AND WERE ABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT DECLINED TO VISIT THE SECOND DEALER TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE LIMITED AND THE CONTACT SHOULD CHECK OTHER DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003664July 7, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO FUNCTION. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT A REMEDY WAS UNAVAILABLE.THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,741. UPDATED 08/23/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002361June 29, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY FOR OVER TWENTY-FOUR HOURS, WITHOUT BEING STARTED OR DRIVEN, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT STATED THAT A SPECIAL INVESTIGATOR WAS DISPATCHED FROM FCA TO INSPECT THE VEHICLE. DUE TO THE AGE OF THE VEHICLE AND NO DETERMINATION OF WHAT CAUSED THE FIRE, THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS NOT RESPONSIBLE FOR PROVIDING ADDITIONAL ASSISTANCE. THE CONTACT WAS PROVIDED CASE NUMBER: 30972693 BY THE INVESTIGATOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11001598June 27, 2017
SUSPENSION
WHILE DRIVING APPROXIMATELY 50 MILES PER HOUR THE REAR END SIEZED UP CAUSING VEHICLE TO COME TO A COMPLETE HALT AND THROWING DRIVESHAFT FROM VEHICLE CAUSING A TWO LANE CLOSURE UNTIL DRIVE SHAFT COULD BE RETRIEVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000880June 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PREMIER AUTOPLEX 401 US-59 LOOP S, LIVINGSTON, TX 77351 (936) 228-4242) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AS THE CONTACT WAS AWAITING A CALLBACK FROM A SUPERVISOR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000569June 22, 2017
POWER TRAIN
DRIVING ON A 3 LANE HEAVILY TRAFFICKED ROAD, AND ALL OF A SUDDEN MY DRIVE SHAFT FALLS OUT OF MY TRUCK. THIS LOCKED MY WHEELS UP, STARTED SHAKING MY TRUCK VIOLENTLY. I WAS EXTREMELY LUCKY THAT SOMEONE WAS NOT DIRECTLY BEHIND OR ADJACENT OF ME BECAUSE IT WOULD'VE RESULTED IN A SURE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000711June 22, 2017
POWER TRAIN
HEARD GRINDING NOISE IN BACK OF TRUCK DRIVING STRAIGHT AT 45 MPH ON HIGHWAY , TRUCK SKIDDED TO A STOP AND I FOUND THE DRIVESHAFT AT THE BACK DIFFERENTIAL HAD BROKEN OFF. COULD NOT MOVE TRUCK IN DRIVE, 4WD OR PUSH IN NEUTRAL DUE TO THE BACK DIFF LOCKED UP. BACK WHEELS LOCKED DUE TO DIFFERENTIAL. MECHANIC DIAGNOSIS IS IT NEEDS A WHOLE NEW DIFFERENTIAL AND DRIVESHAFT. HIGHWAY WAS SINGLE LANE WITH ON COMING TRAFFIC AND I WAS LUCKY TO MISS A HEAD ON COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000300June 20, 2017
AIR BAGS
TAKATA RECALL. NOTHING IS HAPPENING WITH THIS RECALL, IF THEY HAVE THE PARTS TO PUT IN NEW VEHICLES THEY SHOULD BE PUTTING THEM IN VEHICLES ON THE ROAD ENDANGERING ME AND MY FAMILY'S LIVES. IF YOU STOP THEM FROM SELLING TRUCKS TILL THEY CORRECT THE RECALL IT WON'T BE ANOTHER 5 OR 10 YEARS BEFORE THEY GET TO MY TRUCK. THEY ARE JUST WAITING EVERYONE OUT AND YOU KNOW IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993013June 3, 2017
POWER TRAIN
I WAS APPROACHING A STOP. THERE WAS A SLIGHT WHINE AS I DECELERATED. THEN A CLUNK AND A LOUD BANG. THE REAR WHEELS LOCKED UP AND I STOPPED IMMEDIATELY IN THE MIDDLE OF THE ROAD. THE DRIVESHAFT HAD FALLEN OUT FROM THE DIFFERENTIAL AND WAS ON THE GROUND. I WAS ONLY GOING 25-30 MPH AT THE TIME. LUCKILY I HAD JUST GOTTEN OFF THE HIGHWAY. I HAD IT TOWED TO THE DEALER AND THEY SAID THE PINION NUT HAD COME LOOSE. MY WIFE WAS LOOKING ON THE INTERNET AND FOUND THIS PROBLEM HAD BEEN A RECALL BUT THE DEALER SAID IT WAS VIN SPECIFIC AND MINE WASN'T INCLUDED IN THE RECALL. THEY NEED TO EXPAND THE RECALL!!! IF IT HAD HAPPENED JUST A FEW MINUTES EARLIER I COULD HAVE BEEN INVOLVED IN A DEADLY CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991886May 27, 2017
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY 2004 DODGE RAM 1500 ON THE HIGHWAY WHEN MY TRUCK STOPPED RUNNING. FOUND THE FUEL PUMP WAS NO GOOD. I HAVE BEEN AN AUTO MECHANIC FOR YEARS AND THIS IS VERY DANGERIOUS! I HAD IT TOWED TO THE GARAGE DAVES AUTO ON MADISON AVE TOLD ME THE FUEL PUMP WAS NO GOOD ALSO THE FUEL TANK IS NO GOOD THE RING ON TOP OF THE FUEL TANK IS ROTTEN THE "TABS THAT HOLD THE FUEL PUMP IN IS ROTTEN" AND WHERE THE FUEL PUMP SITS ON THE FUEL TANK IS LIKE IN A WELL SO WHEN IT RAINS THE WATER ON TOP OF THE GAS TANK SITS IN THE FUEL PUMP LOCATION HAS NO WHERE TO DRAIN AND MY THERY IS THAT IS WHAT ROTTS THE FUEL PUMP BRACKET ON THE FUEL TANK! AND THEY SAID IT IS NOT SAFE I HAD TO GET A NEW FUEL TANK. I CALLED MULTIPUL USED AUTO PARTS SUPPLY COMPANYS AND EVERY SINGLE ONE WHO HAD A GAS TANK HAD THE SAME PROBLEM WAS ROTTEN. SO I CALLED THE DEALER SCAP DODGE OF FAIRFIELD,CT THEY HAVE 68 PEOPLE WAITING ON BACK ORDER FUEL TANKS AND THEY ARE OVER $800.00 REDICULES.SO CAN YOU IMAGINE ACROSS THE COUNTRY HOW MANY PEOPLE ARE DRIVING AROUND WITH A BOMB WAITING TO EXPLODE!!!! THIS IS A SAFTY HAZZARD BECAUSE ANY ONE WILL TELL YOU THAT IF THIS FAULTY FUEL TANK IS ROTTEN GAS FUEMS WILL ESCAPE AND CAUSE AN EXPLOTION OR FIRE EVEN DEATH IF THE VEHICAL IS IN AN ACCEDENT TE FUEL WILL LEAK EVERY WHERE THIS REALLY SHOULD BE A RECALL IM SCARED TO DRIVE THIS AND EVERYONE SHOULD BE TO!!!! I REALLY HOPE YOU LOOK IN TO THIS PROBLEM ANY INFORMATION YOU NEED I HAVE PHOTOS IF YOU NEED THEM YOU CAN CONTACT ME ASAP! THANK YOU JOSH E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991813May 26, 2017
AIR BAGS
HAD R25 AND S43 RECALL COMPLETED THEN LIGHT CAME ON FOR AIR BAG SWITCH # 56045496AA .....AND THAT HAS TO BE PAID OUT OF POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986050May 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984414May 9, 2017
AIR BAGS
TAKATA RECALL- IMMEDIATELY AFTER RECEIVING MY RECALL NOTICE, I CALLED MY LOCAL RAM DEALER. I WAS TOLD THAT THEY WERE ALL OUT OF PARTS, BUT I WOULD BE PLACED ON A WAITLIST TO HAVE THE AIRBAG INFLATOR REPLACED. I RECEIVED THIS MAILING CLOSE TO A YEAR AGO, AND STILL, NO ACTION HAS BEEN TAKEN TO REMEDY THE SITUATION. IF THIS RECALL WERE NOT SOMETHING THAT AFFECTS SAFETY, I WOULD NOT BE HAVING A PROBLEM WITH THE DELAY, BUT THIS HAS TO DO WITH PASSENGER SAFETY, AND I AM EXTREMELY FRUSTRATED THAT THERE STILL ARE NOT ENOUGH PARTS TO HAVE THIS RECALL FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983624May 5, 2017
VISIBILITY/WIPER
THIS COMPLAINT IS FOR WIPER MOTOR SUDDEN FAILURE ON A REMANUFACTURED PART SUPPLIED FROM OREILY AUTO PARTS. I REPLACE MY WIPER MOTOR WHEN THE ORIGINALS WIPER PARK FUNCTION BECAME FINICKY. I INSTALLED THE REBUILD MOTOR TO FACTORY SPEC AND IT FUNCTIONED PROPERLY FOR ABOUT 3 MONTHS AND PROCEEDED TO FAIL IN A MAJOR RAIN STORM THE WIPERS WOULD BE RUNNING FULL SPEED THEN JUST STOP AND WOULD RESUME AFTER ABOUT 20 SECONDS THIS PROBLEM ONLY OCCURRED IN HEAVY RAINFALL ON THE HI SETTING. WHEN IT FIRST HAPPENED MY VEHICLE PARTIALLY LEFT THE ROADWAY BECAUSE I MISJUDGED THE SHOULDER WIDTH FROM POOR VISIBILITY. I EXCHANGED THE FAULTY MOTOR AT OREILYS FOR ANOTHER REBUILD MOTOR WHICH LASTED ABOUT 6 MONTHS AND IT ALSO FAILED IN THE HIGH SETTING IN HEAVY RAIN IN THIS CASE IT WENT FROM WORKING JUST FINE TO MAKING A LARGE SCREECHING NOISE ON ONE WIPE AND IT QUIT COMPLETELY THIS UNIT DID NOT COME BACK TO LIFE. I AGAIN EXCHANGED IT FOR ANOTHER REBUILT UNIT FOR OREILYS AND THE NEW UNIT LASTED ABOUT A MONTH AND ALSO HAS FAILED. IT WILL WORK FINE BUT JUST STOP WORKING AT RANDOM UNTIL YOU JERK THE WIPER ARMS THEN IT WILL START WORKING AGAIN. THIS UNIT WAS RETURNED TO OREILYS AND I PURCHASED A NEW UNIT FROM DODGE. THE FACT THE QUALITY OF THE PARTS ARE SO POOR IT PUT MYSELF AND OTHERS IN THE PUBLIC AT RISK DUE TO A HIGH RATE OF FAILURE FROM A ESSENTIAL SAFETY COMPONENT TO ALLOW ME TO SEE WHERE I AM GOING. THE FAILURES OCCURRED ON THE HIGHWAYS CITY STREETS WHILE IN MOTION AND AT TIMES TURNING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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