Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10126727June 27, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: HANDLE ON INSIDE OF DRIVER'S SIDE FELL OFF. WHILE CALLER WAS TRYING TO GET INTO TRUCK THE HANDLE CAME OFF, AND THE CALLER FELL OUT ONTO THE BLACK TOP. CALLER WAS HURT AND BRUISED, AND EXPERIENCED A LOT OF DISCOMFORT. MANUFACTURER WAS NOT WILLING TO OFFER ANY HELP. DEALER WAS GOING TO REPLACE THE HANDLE AND THE HOLDER ON THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10126740June 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2003 CARAVAN AND A 2004 RAM AND HAVE HAD ONGOING ISSUES WITH MY BRAKES. I BELEIVE THAT THE FACTORY MUST HAVE USED FAULTY ROTORS. LAST AUGUST, TO MY AMAZEMENT I HAD TO HAVE THE ROTORS TURNED WHEN THE DEALER PUT NEW PADS ON MY CARAVAN (26,000 MILES). I BEGRUDGINGLY PAID OVER 200 DOLLARS FOR THIS. 9 MONTHS LATER THE BRAKES AND STEERING WHEEL ARE PULSING AGAIN AND THE DEALER IS TELLING ME THE ROTORS MUST BE TURNED AGAIN EVEN THOUGH THE PADS ARE FINE. I EXPECTED THAT THE DEALER WOULD TAKE CARE OF THIS SINCE THEY WERE JUST SERVICED 9 MONTHS AGO BUT THEY SAID I WAS 200 MILES OVER THE LIMIT. I ALSO HAD THE SAME ISSUE WITH MY RAM AND EVEN THOUGH I HAD MORE THAN 50% OF MY PADS LEFT I HAD WARPED ROTORS AND HAD TO PAY THE DEALER TO HAVE THEM TURNED. I SPOKE WITH THE SERVICE MANAGER AT LITHIA DODGE IN OMAHA, PREVIOUSLY JIMS DODGE, AND HE HAD THE AUDACITY TO TELL ME IF I REPLACE THE ROTORS THE NEW ONES WILL BE GUARANTEED FOR LIFE NOT TO WARP! WHY WOULD YOU GUARANTEE THE AFTERMARKET ROTORS BUT NOT THE ROTORS FROM THE FACTORY??!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126622June 26, 2005
STEERING
VIOLENT SHAKING IN FRONT END AT HIGHWAY SPEEDS WHEN HITTING A HOLE OR EXPANSION JOINT. ALSO THE RIDE IS TERRIBLY HARD ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126441June 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 15,000 MILES ON VEHICLE -- VIBRATION, SOMETIMES SEVERE, WHEN BRAKING AT SPEEDS OVER 30 MPH. DEALER FOUND ALL 4 ROTORS WARPED. AFTER 3 TRIPS BACK THEY PERFORMED REPAIRS AUTHORIZED BY CHRYSLER IN TECHNICAL SERVICE BULLETIN 05-001-05 (REPLACE PADS, HUB, CUT ROTORS). DID NOT FIX PROBLEM. DEALER CLAIMS NOTHING ELSE HE CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126486June 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
STALLING 2004 DODGE HEMI SPORT---STALLS UPON BREAKING OR COASTING AT AN INTERSECTION. BRAKES MAKE HIGH PITCH RINGING NOISE EVERYTIME BUT DEALER SAYS IT HAS NOTHING TO DO WITH THE OTHER. BEEN IN 4 TIMES FOR REPAIR, CO-PILOT INSTALLED TO TRY TO RETRIEVE ALTERNATIVE PICTURES OF SYSTEM SINCE NO CODES WERE SENT DURING SHUT DOWN. DEALER COULD NOT REPEAT STALLING, NOR COULD THEY RETRIEVE ANY INFO WITH CO-PILOT. NOW CHRYSLER HAS INFORMED THE DEALER THEY ARE NOT TO TOUCH MY VEHICLE ANY MORE FOR THIS ISSUE SINCE THEY CAN NOT REPEAT THE STALLING THEMSELVES. NOW I'M WAITING TO MEET WITH THE REGIONAL MANAGER OF CHRYSLER TO DISCUSS BUY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126339June 23, 2005
ENGINE AND ENGINE COOLING
MY 2004 DODGE RAM 1500 4X4 WITH 5.7 HEMI MOTOR STALLS WHEN APPROAHING A STOP. DOES NOT HAPPEN EVERY TIME, BUT FAIRLY REGULAR. IT ALWAYS COMES AS A SUPRISE, RPMS DROP TO @ 400, ENGINE VIBRATES AND STOPS. IT ALWAYS STARTS RIGHT UP. IT DOES IT WHEN HOT OR COLD, BUT MORE WHEN COLD. MANY TIMES THE RPMS JUST DROP, ENGINE VIBRATES A LITTLE AND STAYS RUNNING. DEALER HAD TRUCK 3 TIMES, FIRST TWO THEY FOUND NO PROBLEM, EVEN THAT I VIDEO TAPED THE CONDITIONS WHILE DRIVING, 3RD TIME THEY ADMIT THERE IS A PROBLEM, BUT DO NOT KNOW HOW TO FIX IT. TODAY, IT IS IN THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME THING. I EXPLAINED IT MIGHT HAVE TO DO WITH THE TRANSMISSION NOT DOWN SHIFTING RIGHT ON STOPPING, AS SHORTLY AFTER I HAD A TRANSMISSION SENDING UNIT REPLACED, RIGHT AFTER PURCHASE, IT STARTED ACTING THIS WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126076June 21, 2005
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DT: THE HEAD BLEW ON THE ENGINE AT 7,000 MILES. PRIOR TO ENGINE LIGHT COME ON. TOOK VEHICLE TO DODGE, AND MECHANIC DETERMINED THAT THERE WAS A BAD PLUG. THE VEHICLE IS AT DEALER CURRENTLY, AND HAS BEEN THERE FOR 30 DAYS, IT HAS HAD NUMEROUS PROBLEMS. THEY HAVE REPLACED OXYGEN SENSORS, THE ENGINE HEAD TWICE , INTAKE MANIFOLD, AIR CONDITIONER, THE DEFECTIVE WINDOW SEALS , AND CATALYTIC CONVERTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126083June 21, 2005
AIR BAGS:FRONTAL
DT: CONTACT STATES: AIR BAGS DO NOT DEPLOY IN THE EVENT OF A HEAD ON COLLISION. HE CONTACTED THE DEALER, AND HE SAID THAT THE AIR BAGS WORKED PROPERLY AND WERE NOT DESIGNED TO DEPLOY AT THAT IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10122030June 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONSUMER OWNS A 2004 DODGE RAM 2500. SHE IS HAVING PROBLEMS WITH VEHICLE COMING OUT OF PARK AND GOING INTO REVERSE. THIS CAUSED AN ACCIDENT WITH ABOUT $9000 WORTH OF DAMAGE. THERE IS AN INVESTIGATION GOING ON, AND A LOT OF COMPLAINTS FOR THIS SAME PROBLEM. *TT *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10120259June 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: SHIFTER MOVED FROM PARK TO REVERSE WHILE PARKED WITH THE ENGINE RUNNING. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125723June 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE RAM PICK UP, STALLING PROBLEMS. HAPPENS TO ME WHEN I COME TO A STOP. SEEMS TO BE ON VERY HOT DAYS FOR SOME REASON, BUT NOT EVERY TIME. DEALER ATTEMPTED FIX WITH CHRYSLER DOWNLOAD PROGRAM AND FAILED. BACK AGAIN FOR SECOND ATTEMPT, NOW WE ARE IN TEST MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125743June 19, 2005
ENGINE AND ENGINE COOLING
DODGE RAM 1500 W/5.7 HEMI STALLS. THIS INCIDENT HAS OCCURRED DOZENS OF TIMES, AND APPEARS TO OCCUR MOST FREQUENTLY DURING NO OR LIGHT THROTTLE CONDITIONS SUCH AS DRIVING THROUGH INTERSECTIONS OR DOWN A LONG GRADE. STALLS HAVE ALSO OCCURRED WHEN SWITCHING FROM DRIVE TO REVERSE (IN PARKING LOTS) AND DURING THE FIRST START-UP OF THE DAY IF THE VEHICLE IS SHIFTED INTO REVERSE IMMEDIATELY AFTER STARTING. NINETY-FIVE PERCENT OF THE TIME, THERE IS NO WARNING (IE, STUMBE) THAT THE ENGINE IS EXPERIENCING A PROBLEM. WE HAVE ATTEMPTED TO HAVE THIS PROBLEM DIAGNOSED AT MANY DEALERSHIPS, NONE OF WHOM WERE ABLE TO RETRIEVE ANY CODES. DUE TO OUR PERSISTENCE AND CONCERN, TWO LOCAL DEALERSHIPS HAVE SINCE REFUSED TO WORK ON OUR TRUCK. THUS FAR, DODGE DEALERS HAVE ATTEMPTED TO BLAME THIS PROBLEM ON A POORLY CONNECTED BATTERY AND HAVE SUPPOSEDLY "ADJUSTED THE THROTTLE BODY BLADE" TO ALLOW MORE AIR INTO THE ENGINE DURING LIGHT/NO THROTTLE CONDITIONS. I AM QUITE FAMILIAR WITH ELECTRONIC ENGINE CONTROLS AND FIND THIS REPAIR RATHER DISTURBING. IT IS NOT YET KNOWN IF THIS "REPAIR" HAS AFFECTED VEHICLE EMISSIONS. IN LIGHT OF PE05-027, I WILL BE FORWARDING RELEVANT PAPERWORK AND CORRESPONDENCE TO THE ATTENTION OF STEPHEN SPETH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125116June 13, 2005
ELECTRICAL SYSTEM:IGNITION
I OWN AND HAVE TAKEN IN MY DODGE RAM 1500 SEVERAL TIMES FOR STALLING. ON TWO SEPERATE OCASSIONS THE DEALER/SERVICE MANAGER SAID THE PROBLEM WAS FIXED. ON 6/1/05 MY TRUCK STALLED ONCE AGAIN, BUT THIS TIME I WAS ACCELERATING. I CALLED THE SERVICE MANAGER AND HE SAID,"YOUR TRUCK IS ONE OF FOUR THAT WE CANNOT FIX."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124987June 11, 2005
TIRES, TIRES:SIDEWALL
ME AND MY FAMILY WERE RETURNING HOME FROM A ALL DAY TRIP IN OHIO WHEN MY RIGHT REAR TIRE EXPLODED ALMOST CAUSING A FATAL ACCIDENT. LUCKY FOR ME IT WAS MY REAR TIRE.THESE TIRES ARE DEFECTIVE AND NEED OFF THE MARKET.THEY ARE THE GOODYEAR WRANGLER SRA 265/70R/17 TIRES THIS TIRE ONLY HAD 20171 MILES AND WAS ORIGINAL ON MY 2004 DODGE QUAD PICKUP. HOW MANY DEATHS ARE AND WILL BE THE RESULT OF THIS TIRE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124177June 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHEN BRAKING/STOPING THE ENGINE WILL STALL, DEALERSHIP HAS VERIFIED STALLING PROBLEM. HAVE BEEN ADVISED THAT DODGE IS AWARE OF PROBLEM AND AN UPDATE TO SOFTWARE IS UNDER DEVELOPMENT. DODGE DOES NOT KNOW THE RELEASE DATE OF SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122377May 28, 2005
ENGINE AND ENGINE COOLING
ENGINE STALLING; START VEHICHLE, DRIVE LESS THAN 1/4 MILE, ENGINE STALLS OCCASIONALLY. THERE IS NO WARNING TO THIS PROBLEM. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122330May 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
FOR THE LAST FEW DAYS WE HAVE BEEN HAVING TROUBLE GETTING THE COLUMN SHIFT TO MOVE. MY WIFE PUT THE TRUCK IN REVERSE ACCORDING TO THE DIAL ON THE DASH, HOWEVER THE TRUCK WOULD NOT MOVE. HAD TO WIGGLE THE SHIFTER TO GET IT TO GO INTO REVERSE. TODAY, THE TRUCK WAS PARKED ON LEVEL GROUND WITH ENGINE NOT RUNNING HOWEVER THE KEY WAS STILL IN THE IGNITION. APPROX. 5 MINUTES LATER THE TRUCK ROLLED BACKWARD EVENTUALLY GOING DOWN A HILL, KNOCKING DOWN A SMALL TREE, CONTINUED ACROSS A STREET, JUMPED THE CURB, THROUGH A YARD AND HIT AN ENCLOSED CAR TRAILER. EXTENSIVE REAREND DAMAGE AND INSURANCE/REPAIR IS IN PROCESS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119242May 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CAME OUT OF PARK ON MORE THAN ONE OCCASION WHEN CONSUMER WAS NOT IN THE VEHICLE. THUS FAR NO ACCIDENT HAS OCCURRED.*AK EACH TIME THIS OCCURRED THE VEHICLE RAN INTO SOMETHING. THE DAMAGES TOTALED $9000. *SB *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10122075May 25, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONSUMER'S 16 YEAR OLD SON WAS DRIVING THE 2004 DODGE RAM PICKUP ON 5-24-05, AND THE DRIVER PULLED OUT INTO TRAFFIC TO MAKE A LEFT TURN. WHEN THE STEERING WAS TURNED IT KEPT ON GOING AROUND AND AROUND BOTH WAYS. THE STEERING WHEEL WAS CONNECTED TO NOTHING AT THAT POINT. DRIVER WAITED TILL TRAFFIC CLEARED, AND DRIVER HAD TO PUSH THE VEHICLE OUT OF THE ROAD AND WAIT FOR THE POLICE TO COME AND CALL A TOW TRUCK. THE VEHICLE IS NOW BEING TOWED BACK TO THE DEALERSHIP. THE OWNER HAS BEEN IN CONTACT WITH CHRYSLER, AND THEY WOULD LOOK AT THE VEHICLE. CHRYSLER IS LOOKING AT THE VEHICLE TO SEE IF THEY CAN FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121974May 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
AT 6:45 AM AS I APPROACHED A RED STOP LIGHT THE ENGINE DIED. I NOTICED IT BECAUSE THE BREAKING AND STEERING BECAME DIFFICULT. IT RESTARTED EASILY AND I WAS ABLE TO GET TO WORK WITHOUT ANY OTHER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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