Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10357130September 23, 2010
STRUCTURE
DASHBOARD CRACKING INTO PIECES. FROM THE AMOUNT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON DODGE VEHICLES I BELIEVE IT IS FROM FAULTY MATERIALS USED IN MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357192September 23, 2010
FUEL SYSTEM, DIESEL
THE LIFT/TRANSFER PUMP OF THE FUEL SYSTEM FAILED WHILE DRIVING ON THE FREEWAY. (SEPARATE FROM THE MAIN FUEL PUMP ). AFTER TALKING TO MY MECHANIC AND RESEARCHING ONLINE, I FOUND THAT APPARENTLY THE ORIGINAL SYSTEM WAS SUCH A TERRIBLE DESIGN, AND THE PROBLEM I HAD SO COMMON, THAT DODGE DOESN'T EVEN MAKE A REPLACEMENT PART FOR IT ANYMORE. INSTEAD, THEY SELL YOU A KIT WHICH REQUIRES ABOUT 5-6 HOURS OF LABOR TO TOTALLY RE-DO THE SYSTEM (PLUS $500 PARTS). CUSTOMER SERVICE? FORGET ABOUT IT. IF YOU FINALLY GET THROUGH TO TALKING TO YOUR "CASE MANAGER" ALL YOU'LL HEAR IS: "IT'S NO LONGER COVERED BY THE WARRANTY" THE PROBLEM MANIFESTED ITSELF BY MY TRUCK STALLING OUT IN THE FAST LANE ON THE FREEWAY DURING RUSH HOUR- NOT A LOT OF FUN TRYING TO STEER/BRAKE A 6000+ POUND TRUCK WITH NO POWER STEERING OR BRAKES! HOW COULD THIS NOT BE A SAFETY RECALL ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356369September 19, 2010
STRUCTURE
DASH CRACKING INTO PIECES, READ ONLINE THAT THIS IS A HUGE PROBLEM FOR DODGE RAMS 1998-2006 BUT DODGE HAS DONE NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356083September 17, 2010
STRUCTURE
MY 2003 DODGE RAM 1500 5.7 HEMI QUAD CAB HAS A CRACKED UPPER AND LOWER DASH. IT SHOWED UP SHORTLY AFTER I PURCHASED THE TRUCK USED IN 2008. I DID NOT THINK MUCH OF IT BECAUSE OF BEING USED. NOW IT IS CRACKING ALL OVER THE PLACE AND I AM WORRIED THAT IT WILL BECOME A SAFETY ISSUE IF PIECES HINDER THE AIR BAG DEPLOYMENT OR CAUSE ELECTRICAL MALFUNCTIONS IN MY DASH. DODGE HAS NOT BEEN HELPFUL OTHER THAN TO RECOMMEND VERY EXPENSIVE REPLACEMENT WHICH MAY OR MAY NOT CRACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356133September 17, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT WAS ATTEMPTING TO REVERSE FROM A RESIDENTIAL DRIVEWAY TRAVELING 2 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10355564September 14, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY 2003 DODGE RAM 1500 WAS IN THE SHOP FOR AN A/C REPAIR WHEN THEY HAD TO REMOVE THE DASH BOARD. ABOUT 3 MONTHS LATER A SMALL CRACK APPEARED, FOLLOWED BY MANY MORE LARGER CRACKS. IN 2 DIFFERENT PARTS OF MY DASH BOARD. THE DASH BOARD CONTINUES TO SPIDER CRACK 9 MONTHS LATER. THE DEALER LOOKED AT IT EARLY ON AND NEVER CONTACTED ME BACK SAYING IT IS A PROBLEM W/ THESE TRUCKS. NOTHING THEY WILL DO ABOUT IT. TREATED ME AS IF IT WAS MY FAULT. BLAMED EVERYTHING FROM THE ELEMENTS, THE DESIGN, ME AND DIDN'T CARE TO HELP. MY TRUCK HAS BEEN BABIED AND HAS LESS THAN 60K MILES. THIS IS A DEFECTIVE DASHBOARD/PLASTIC AND NEEDS TO BE ADDRESSED. WHAT'S TO HAPPEN IF I AM IN AN ACCIDENT WITH AIRBAGS, THIS IS MY FAMILY VEHICLE...WILL THIS BECOME SHRAPNEL? AS I READ OTHER COMPLAINTS THIS HAS BEEN AN ON GOING ISSUE. WHY HASN'T THIS BEEN ADDRESSED, MY TRUCK HAS NEVER BE IN AN ACCIDENT! NO REASON FOR THIS TO HAPPEN. BAD ENOUGH THAT THE A/C FAILED AT 51,000 MILES AT A HUGE COST BUT TO END UP WITH A BROKEN DASH IS WRONG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355420September 13, 2010
SUSPENSION, STEERING
OUR 2003 DODGE 2500 IS EXPERIENCING SOMETHING REFERRED TO ON MANY WEBSITES AND BLOGS AS "THE DEATH WOBBLE!!" THIS VERY SCARY SHAKE OCCURS WHEN YOU GO OVER 50 MPH OR DRIVE ON CRACKED OR UNEVEN ROADS, INCLUDING PAVED HIGHWAYS!! CHRYSLER HAS NOT STEPPED UP AND ACCEPTED THE BLAME AND REFUSES TO ACKNOWLEDGE THIS PROBLEM AS A RECALL. DODGE DEALERSHIPS AND A LOCAL MECHANIC HAVE DONE REPAIRS BUT NOTHING FIXES IT. THIS VEHICLE IS TOO DANGEROUS TO DRIVE!! WE ARE STILL MAKING MONTHLY PAYMENTS ON OUR TRUCK, AND CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT!! THERE ARE MANY OTHER DODGE TRUCK OWNERS OUT THERE EXPERIENCE THIS PROBLEM! SOMEONE NEEDS TO MAKE CHRYSLER TAKE RESPONSIBILITY. I HOPE YOUR ORGANIZATION HAS THE STRENGTH TO MAKE THEM ACCOUNTABLE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DIES... IF IT HASN'T HAPPENED ALREADY!! HERE IS A LINK TO A BLOG OF OTHER DISAPPOINTED DODGE TRUCK OWNERS HTTPS://WWW.BLOGGER.COM/COMMENT.G?BLOGID=29790327&POSTID=1828630666049356082&PAGE=1&TOKEN=1284427578344_AIE9_BFISMZAR6XJKP4FE6SYT4DIQ9YFIHZYHOHZ7HMJ5_V3GUME4Q-OE-UAP1FLN-ED4QIPQ0CIB884EEFVDBMUAK4SCEZCJLBDAWGY2T39MB3BJU5ZPKUGCFCYA4H0TQBTNODCET91B_ALFXRKZVIZJSVOBAEWPIIR4PN01Z2LNHYAIVCUMZQ9BJSVYKNNXIR761WEZLNSOJLXMVDWFJLCBE8KWY2OCHBQEGBUR7A0OYFVOEWDFJKKCVVKGAYMU07YM8THCGL1GZJHEKTBL2V9HLC28K_G1AAGDXVV5UFYNU2P5YTFB_FT0BAAUPRFKPDFVVCIQIZTBR9KVBUBUKD3H4B-SY_CK7YKWLZZIILLTP6IQI-XOTUZSYZFOXTKPQSAJY_V7TOTTUKOS4NR6YN3ATXPEXKXXPAGDQM-7DWDF70BGGWM0ATGYSLSOHRT6-QOIDY2IGOYYZYA5ZLOWQAS2EGCA3SSXTXJYBI15G0WL6IPPRLKGS--3FWSL4TRZ7JMIMT3A_Y9GN5MJQNXH8ST9UF6KJKSO05ZBDM42Z04O32OEETMUORFOYLOC9N-B_6IKCJWIGTK01NAQWKW_J_LQ3NBYWZUSLJYJ3QW-C30M5H8CTHQ8MZTN7B7O2PAYVY402RHCBOVBHZIPILGTKWR6ODZ9JYCAULQFEQDTBOLY3PGIY3G0QL_PAHGFABYDE4AAXGPJQAHQZ1JUG46WJNBLHD88G13DFBAQCQIVATQ33QVOQGELVTLXS39KKERUP0MF5DS47Y9MN8BACWEDFFQYGLNLOOIOJZJTRVV6SIHM2GP6FTVK4JIWKBPHOPM91YI1Q8K4RLP . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354567September 8, 2010
STRUCTURE
DASHBOARD CRACKED ABOVE AIRBAG ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354349September 7, 2010
STRUCTURE
CRACKED DASH PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354386September 7, 2010
STRUCTURE
2003 DODGE RAM 1500 A LARGE CRACK APPEARED ON DASH ON PASSENGER SIDE IM REAL CONCERNED BECAUSE ITS RIGHT OVER THE AIR BAG AND I'VE NOTICED THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME ISSUE ON THE DODGE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353868September 4, 2010
STRUCTURE
DODGE RAM 1500, 2003 SLT 4X4. DASH BOARD IS CRACKING AND FALLING APART. LESS THEN 30,000 MILES I NOTICED MY FIRST CRACK. ONLY A FEW YEARS OLD. NOW I HAVE MORE THEN 60,000 MILES AND CAN'T EVEN CLEAN IT FOR FEAR OF CUTTING MYSELF. IT HAS LOOKED LIKE I DON'T TAKE CARE OF MY TRUCK FOR OVER 3 YEARS. I CAN'T EVEN SELL IT AND PAID OVER $30,000 FOR IT NEW. THIS IS A DEFECTIVE PART AND DODGE KNOWS IT. THE REPLACEMENT PART IS FROM DODGE AND IS ALSO DEFECTIVE. IT ALSO COST $800.00 FOR THE REPLACEMENT DEFECTIVE PART FROM DODGE. THIS JUST ISN'T RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353662September 3, 2010
STRUCTURE
I OWN A 2003 DODGE RAM 3500 PICK UP TRUCK AND THE DASH BOARD IS SEVERELY CRACKED AND FALLING IN. THESE PIECES OF HARD, SHARP PLASTIC COULD BECOME PROJECTILES IN A COLLISION AND/OR INTERFERE OR DAMAGE THE AIRBAGS UNDERNEATH THE DASH. THIS IS A SERIOUS PROBLEM AND COULD BE VERY DANGEROUS. THERE ARE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR DODGE TRUCKS. THESE ARE NOT JUST SMALL CRACKS. THERE ARE LARGE HOLES WHERE THE DASHBOARD HAS ACTUALLY CAVED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352730August 30, 2010
STRUCTURE
CRACKED DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352895August 30, 2010
UNKNOWN OR OTHER
I HAVE A 2003 DODGE RAM 1500 WITH THE HEMI ENGINE. I HAVE AT LEAST 20 DIFFERENT CRACKS ON MY DASHBOARD. IT LOOKS HORRIBLE.... I ONLY HAVE 69, 000 MILES ON MY TRUCK. I DRIVE MY CAR MOST OF THE TIME. MY TRUCK IN MINT CONDITION OTHER THAN THIS UGLY DASHBOARD. THE PIECES ARE STARTING TO FALL IN. CAN YOU PLEASE START AN INVESTIGATION AND GET US A RECALL PLEASE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352592August 29, 2010
AIR BAGS:FRONTAL
ON AUGUST 2, 2010, IN THE EARLY EVENING, MY SPOUSE, THE SOLE OCCUPANT, FELL ASLEEP WHILE DRIVING OUR 2003 DODGE RAM 1500 SLT QUAD CAB AND HIT A STANDARD SIZE STEEL STREET SIGN, A STANDARD GAUGE GUIDE WIRE FOR A TELEPHONE/POWER POLE, AND FINALLY THE TELEPHONE/POWER POLE ITSELF. THE IMPACT OF THIS CRASH DESTROYED THE TRUCK. THANKFULLY, MY WIFE WAS WEARING HER SAFETY BELT, AND SUFFERED ONLY MINOR INJURIES. THE GUIDE/SUPPORT WIRE HAD EMBEDDED ITSELF INTO THE FRONT BUMPER AND HOOD AND HAD TO BE CUT OUT. AMAZINGLY, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THIS INCIDENT. AS THE POWER POLE HAD BROKEN IN TWO, THERE WERE LIVE ELECTRICAL WIRES AT THE SCENE. EMERGENCY CREWS TOOK NEARLY 7 HOURS TO CLEAR THE SCENE AND RESTORE POWER AND CABLE TO A LOCALIZED AREA. SHE HAD BEEN TRAVELING IN A SSE DIRECTION ON HESPERIA AVENUE IN VICTORVILLE, CA AT APPROX. 45 MPH. THE WEATHER WAS IDEAL FOR ROAD TRAVEL: CLEAR, DRY, WINDLESS, WITH TEMPERATURE AROUND 95 F. THE VEHICLE WAS WELL-MAINTAINED AND HAD APPROX. 42,200 MILES ON IT. I HAVE DONE SOME RESEARCH INTO THIS MATTER AND FOUND PRIOR INSTANCES OF SIMILAR AIRBAG NON-DEPLOYMENTS IN CHRYSLER VEHICLES. IN MY OPINION, IT APPEARS THAT THERE ARE TOO FEW, AND'OR POORLY LOCATED, AND'OR DEFECTIVE AIRBAG SENSORS ON THIS AND OTHER CHRYSLER PRODUCTS. THIS IS NOT A TOTAL CONDEMNATION OF CHRYSLER OR THE DODGE RAM. WE ENJOYED THIS TRUCK VERY MUCH FOR OVER 7 YEARS. WE ASSOCIATE MANY HAPPY MEMORIES WITH THE VEHICLE, HOWEVER THIS IS A GLARING PROBLEM THAT MUST BE RECTIFIED. THE LIKELIHOOD OF OTHER CATASTROPHIC CRASHES RESULTING IN INJURY OR DEATH IS HIGH. THE AIM OF SAFETY AIRBAGS IS TO REDUCE INJURIES AND DEATH. AN AIRBAG SYSTEM FAILURE FROM THIS HIGH SPEED AND HIGH IMPACT CRASH SCENARIO SHOULD NEVER OCCUR. PLEASE EXERCISE ALL LEGAL AND ETHICAL DUE DILIGENCE IN ALL MEANS AND MANNER AVAILABLE TO PERSUADE/DEMAND/FORCE CHRYSLER CORP. TO RECALL THIS AND OTHER PRODUCTS IN ORDER TO MAKE THEM FUNCTIONAL AND SAFE FOR THE PUBLIC. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10352597August 29, 2010
STEERING
I HAVE A 2003 DODGE RAM 2500 I HAVE HAD TWO DIFFERENT INCIDENTS OF THE STEERING WHEEL VIOLENT SHAKING WHILE ON THE HIGHWAY. I WAS VERY SCARED AND PULLED OVER IMMEDIATELY. WHEN I RELUCTANTLY RETURNED TO THE INTERSTATE THE TRUCK DROVE NORMAL. THIS IS A HUGE HAZARD TO ME AND OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE ADDRESS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351481August 24, 2010
STRUCTURE
2003 DODGE RAM 3500 DASH COVER HAS CRACKED AND SHATTERED. THERE HAVE BEEN NOT COLLISIONS, ETC. WITH THE TRUCK, IT JUST STARTED CRACKING. THEN THE LOCAL DEALERSHIP TOOK IT OUT 3-4 TIMES TO ATTEMPT TO REPAIR A HEATER CORE AND A/C PROBLEM. EACH REMOVE/REPLACE CYCLE RESULTED IN ADDITIONAL DAMAGE. CURRENTLY, TWO COMPLETED CRACKS THROUGH THE ENTIRE DASH, RUNNING PARALLEL WITH THE FRAME. THE FORWARD PORTION WITH THE DEFROST VENTS IS ALSO CRACKED AND 5 OF THE 7 VENTS ARE DAMAGED OR TOTALLY MISSING. NOTHING HAS EVER BEEN PLACED ON THIS DASH HEAVIER THAN A BASEBALL HAT, IT HAS NO SCRATCHES OF DINGS. THE EDGES OF THE CRACKS AND RESULTING HOLES IN THE DASH ARE SHARP AND WOULD CUT ANY EXPOSED SKIN THAT CAME INTO CONTACT WITH THEM. I WOULD HATE TO BE IN ANY COLLISION WITH THIS VEHICLE AS DASH PLASTIC WOULD BE FLYING EVERYWHERE. I REPEAT, THERE HAVE BEEN NOT COLLISIONS OR CRASHES WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351567August 24, 2010
STRUCTURE
I PURCHASED A 2003 DODGE RAM/ 1500 PICK UP RECENTLY AND THE WHOLE DASH BOARD WAS/IS FALLING APART. WHEN I WENT ONLINE, I DISCOVERED THAT THIS IS AN EVIDENT PROBLEM WITH DODGE, THERE ARE HUNDREDS OF COMPLAINTS ON WWW.CARCOMPLAINTS.COM,DODGEPROBLEMS.COM AND SAFERCAR.GOV. AN INVESTIGATION REGARDING THIS PROBLEM WAS AIRED BY LOCAL 6 NEWS IN 2007,(LOCAL6.COM) THE PIECES OF PLASTIC THAT COME OFF THE DASHBOARD ARE AT MOST TIMES LARGE AND VERY SHARP. I DEFINITELY FIND THIS TO BE A HAZARD TO MY FAMILY. I ADDRESSED THIS WITH DODGE, PUT IN A CLAIM AND THEY ASKED THAT I GET AN ESTIMATE FROM MY LOCAL DODGE DEALER TO REPLACE. THE ESTIMATE WAS $1061.00 FOR PARTS, $800.00 FOR LABOR NOT INCLUDING TAX. DODGE OFFERED FOR US TO PAY A CO PAY OF $750.00 FOR THIS TO BE REPAIRED BY DODGE. I DECLINED THEIR OFFER BECAUSE THIS IS A MANUFACTURE DEFECTIVE PRODUCT THAT THEY ARE NEGLECTING TO TAKE RESPONSIBILITY FOR WITH THEIR CONSUMERS. THIS HAS BEEN REPORTED TO THE NHTSA BEFORE, AS CLAIMED BY MANY, AND NOT BEEN RECALLED YET. WHY? HOW CAN THESE SHARP OBJECTS FALLING OFF YOUR DASHBOARD BE SAFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351131August 22, 2010
STRUCTURE
2003 DODGE RAM 1500 DASHBOARD CRACKED AT 90,000 MILES (NOTICED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351171August 22, 2010
VISIBILITY
DEFROSTER AND FLOOR VENTS DO NOT WORK. HEAT AND A/C ONLY BLOWS OUT OF THE DASH VENTS. TOOK TO DEALER AND WAS TOLD THAT THEY GET 2 TO 3 IN A MONTH WITH THE ACTUATOR DOOR IS BROKE AND DODGE HAS BEEN MADE AWARE BUT NO RECALL. I WAS TOLD THIS IS NOT A SAFETY ISSUE. LIVING IN NORTHERN MICHIGAN IN THE MIDDLE OF WINTER WITH NO DEFROST IS A SAFETY ISSUE. HARD TO DRIVE IF YOU CAN'T SEE. COST WILL BE BETWEEN 1200 AND 1500 DOLLARS FOR SOMETHING THAT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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