Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10291597November 9, 2009
SUSPENSION
I OWN A DODGE RAM 2400 AND IT DEFINITELY HAS THE DEATH WOBBLE. WHEN I HEARD ABOUT THIS PROBLEM ON THE RADIO AND HEARD THEM CALL IT THE DEATH WOBBLE, I WAS COMPLETELY AWARE OF WHAT THEY WERE TALKING ABOUT. THIS IS A VERY GOOD WAY TO DESCRIBE WHAT HAPPENS WHILE YOU ARE DRIVING. I HAVE HAD THIS PROBLEM SINCE 2006. I REPORTED THE PROBLEM TO MY LOCAL DEALER-GREENWAY DODGE IN ORLANDO FL. GREENWAY ATTEMPTED TO FIX THE PROBLEM ON 11/24/06 AND 12/26/06. IF THEY CANNOT MIMIC THE PROBLEM, THEY SAY IT DOES NOT EXIST. I HAVE THE TRUCK SHAKING VIOLENTLY ON VIDEO. AFTER GREENWAY SUPPOSEDLY FIXED THE PROBLEM, WE WENT ON A FAMILY VACATION. WITHIN THE FIRST HOUR OF THE TRIP, THE TRUCK WAS SHAKING VIOLENTLY AND MY HUSBAND HAD TO DO WHATEVER HE COULD TO CONTROL THE VEHICLE. I TOOK THE CAMERA OUT AND RECORDED WHAT WAS GOING ON. GREENWAY DID NOT EVEN WANT TO SEE THE VIDEO. I TOLD THEM THEY RETURNED THE TRUCK TO US WITHOUT FIXING IT AND THAT IT WAS A DEATHTRAP FOR OUR FAMILY AND OTHERS ON THE ROAD. I HAVE MADE COMPLAINTS TO DODGE CUSTOMER ASSISTANCE CENTER AND RECEIVED NO HELP. I CONTACTED THE NEWS BACK IN 2007 AND RECEIVED NO HELP. I PRINTED OUT MANY MANY COMPLAINTS REGARDING THIS TRUCK AT THE WWW.COMPLAINTS.COM WEBSITE. THIS DODGE RAM TRUCK HAS HAD THIS PROBLEM FOR MANY YEARS. IT IS NOT JUST THE MAKE AND MODEL THAT I HAVE. DODGE AND CHRYSLER KNOW OF THIS PROBLEM AND THEY ARE LEAVING THESE DEATHTRAPS ON THE ROAD. THE ENTIRE TRUCK SHOULD HAVE BEEN RECALLED! I AM AMAZED THAT THIS COMPANY DOES NOT CARE ABOUT ITS CUSTOMERS AND DOES NOT CARE ABOUT ANYONE ON THE ROAD. EVERYTIME WE GET INTO THE TRUCK WE RISK OUR LIVES AND THE LIVES OF ANYONE ON THE ROAD. NOT EVERY TRUCK WILL STOP WOBBLING WHEN YOU SLOW DOWN EITHER. WE HAVE TO ACTUALLY PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE AND THEN START ALL OVER AGAIN. IF WE ARE IN THE LEFT LANE OF A 3 LANE HIGHWAY AND HAVE TO PULL OVER TO THE SIDE, WE HAVE TO GO ACROSS ALL THE LANES AND HOPE THAT WE MAKE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290347October 30, 2009
FUEL SYSTEM, DIESEL
THERE WAS NO SYMPTOMS THAT THERE WAS GOING TO BE A FAILURE. FUEL LIFT PUMP STOPPED WORKING AND TRUCK CUT OFF WHILE GOING 55MPH LEAVING A 6000LB TRUCK WITH NO POWER STEERING OR POWER BRAKES. HAPPENED WITH 62326 MILES ON TRUCK. HAD THIS PUMP FAILED 30 SECONDS LATER MY TRUCK WOULD HAVE BEEN GOING THROUGH A RED LIGHT BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP. DODGE AND CUMMINS DO NOT SUPPLY A PUMP IN THIS LOCATION FOR 2003-2004 DODGE RAM TRUCKS ANYMORE. WHEN THEY DID SUPPLY IT WAS APPROXIMATELY $350.00, THEY HAVE RETROFITTED A NEW PUMP IN THE FUEL TANK THAT COST $1000.00. THERE ARE MANY COMPLAINTS ON DIESEL TRUCK FORUMS ABOUT THE SAME PROBLEM WITH THIS TRUCK. DODGE WILL NOT PUT OLD FACTORY STYLE FUEL PUMP ON THESE TRUCKS ANYMORE FOR A REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290097October 28, 2009
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. IF THE VEHICLE WOULD HIT A SMALL BUMP BETWEEN 35-65 MPH THE FRONT END OF THE VEHICLE WOULD SHIMMY. SOME OCCASIONS THE WHEELS WOULD LIFT OFF OF THE GROUND. WHEN THE FAILURE OCCURS STEERING AND BRAKING BECOMES DIFFICULT. THE EXHAUST MANIFOLD WAS FRACTURED BECAUSE OF THIS CONDITION. THE MANUFACTURER STATED THAT BECAUSE THE WARRANTY EXPIRED THEY COULD NOT PROVIDE ANY ASSISTANCE. THE U-JOINTS, NEW SHOCKS, STEERING STABILIZER, SWAY BAR END LINKS AND BUSHINGS WERE REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, THE CURRENT MILEAGE WAS 88,000. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286864October 9, 2009
SUSPENSION:FRONT
THERE IS A RECALL FOR 2006 DODGE RAM 1500 TRUCKS FOR THE FRONT WHEEL BEARING, IT WEARS OUT CAUSING A LOT OF NOISE AND VIBRATION AND THE WHEEL CAN ACTUALLY FALL OFF, THE CAMPAIGN # FOR THIS INCIDENT IS G02. MY PROBLEM IS I OWN A 2004 DODGE RAM 1500 WITH ONLY 77000 KILOMETERS AND THE EXACT SITUATION HAPPENED TO ME AND MY RIGHT FRONT WHEEL FELL OFF FROM A WORN FRONT WHEEL BEARING, LUCKILY NO DAMAGE OCCURRED SINCE I WAS ONLY GOING 5 KLMS AN HOUR AT THE TIME BUT THE BEARING ENDED UP COSTING ME 325.00 CANADIAN WITH TAX AND WITH ONLY 77,000 KLMS THIS SHOULD NOT OCCUR EVER. CAN SOMEONE GET BACK TO ME PLEASE AND THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286772October 8, 2009
STEERING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 60 MPH HE STRUCK A POTHOLE, AND THEN THE FRONT END OF THE VEHICLE BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN REPLACED ALL FOUR TIRES. AFTER THE REPAIR THE FAILURE RESURFACED. THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF THE TIE RODS, BALL JOINTS AND STEERING DAMPER. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286090October 2, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE EXAMINING THE FRONT OF HIS VEHICLE HE NOTICED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ALIGNED. THE DEALER INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE ALIGNED. THE CONTACT HAS NOTICED THE PROBLEM WHEN THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 150167.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285858September 30, 2009
EXTERIOR LIGHTING:TURN SIGNAL
ACTIVATED THE LEFT TURN SIGNAL, AND THE RIGHT TURN SIGNAL LAMPS ILLUMINATED (FLASHED) INSTEAD OF THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285273September 25, 2009
SUSPENSION:FRONT, WHEELS, STRUCTURE:FRAME AND MEMBERS, TIRES, EQUIPMENT:OTHER:LABELS
THE RIGHT FRONT WHEEL ASSEMBLY BROKE FREE FROM VEHICLE WHILE DRIVING AT 40MPH NICE STRAIGHT ROAD ST 933 GOING FROM NOTRE DAME TO NILES MICHIGAN. THE ASSEMBLY ROTOR CALIPERS LUG NUTS SUSPENSION AND RIM WITH TIRE. AS THE ASSEMBLY ROLLED UNDER THE TRUCK IS CAUSED ME TO GO AIRBORNE THIS HAPPENED AT 1:30PM ON A BEAUTIFUL DAY. 08/25/09. AFTER THE TRUCK CAME TO A STOP I GOT OUT AND COULD NOT BELIEVE WHAT JUST HAPPEN. IT WAS JUST A MATTER OF MINUTES BEFORE THE STATE POLICE ARRIVED. HIS FIRST QUESTION WAS AM I OK DO I NEED MEDICAL ATTENTION. HIS SECOND Q UESTION WHERE IS THE OTHER VEHICLE I TOLD HIM THERE IS NONE. QUESTION 2 WHERE IS THE REST OF THE TRUCK. I SAID I DO NOT KNOW. MY INSURANCE IS BENT ON GETTING THE TRUCK AUCTION OFF TRYING TO RECOUP SOME OF THERE MONEY. I GOT ON YOUR HOMEPAGE AND FOUND A RECALL NOTICE CAMPAIGN ID NUMBER 04V221000 AFFECTING 6183 VEHICLES. THE TRUCK SITS AT COPART SALVAGE CASE EXP.0001961. I ALSO CALLED THE MANUFACTURE THEY SAID IT MUST HAVE GOTTEN LOST IN THE MAIL. THEW RECALL WAS IN 2004 TWO MONTHS AFTER PURCHASE OF THE TRUCK THEY OFFERED NO HELP. WHAT IS THERE WAS SOME TRAFFIC THAT DAY THERE WOULD HAVE BEEN MANY DEATHS INCLUDING MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10284631September 19, 2009
STEERING
WHEN DRIVING MY 2004 DODGE RAM 2500 AND I HIT A BUMP IN THE ROAD THE TRUCK SHAKES UNCONTROLLABLY. THIS IS HAS HAPPENED BEFORE AND I TOOK IT TO THE DEALER WHO SAYS THERE IS NOTHING WRONG WITH IT. WE HAVE REPLACED ALL PARTS IN FRONT END THAT MIGHT HAVE BEEN BAD AND IT STILL CONTINUES TO HAPPEN, THIS TRUCK ONLY HAS 40,000 MILES ON IT. WE HAVE A FRIEND WITH A 2005 THAT HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284558September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
2004 RAM 1500 QUAD CAB 5.7L HEMI. ENGINE SUDDENLY STALLS WHEN IT REACHES TEMPERATURE IF THE VEHICLE IS DECELERATING (STOP OR TURN). THE ENGINE APPEARS TO FAIL TO SWITCH CORRECTLY FROM HIGH TO LOW IDLE AND GOES RIGHT TO ZERO. THIS RESULTS IN IMMEDIATE LOSS OF STEERING AND SIGNIFICANT SAFETY HAZARD. THIS HAS CONTINUED TO OCCUR MORE FREQUENTLY WITH TIME AND BY THE ONLINE DESCRIPTIONS IS GETTING TO BE FAIRLY COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284382September 17, 2009
STRUCTURE
I HAVE A 2004 DODGE RAM 2500 WITH SEVERAL CRACKS IN THE TOP DASHBOARD. IN RESEARCHING THE INTERNET, I READ THAT THIS IS A FAIRLY COMMON PROBLEM WITH DODGE VEHICLES. I ALSO READ THAT THE CRACKS HAVE DEVELOPED INTO HOLES. THE DEBRIS FROM THE DISINTEGRATING DASHBOARDS FALLS INTO THE ELECTRICAL SYSTEM AND ALSO BETWEEN MOVING PARTS. IT HAS BEEN REPORTED THAT SUNLIGHT ENTERING THROUGH THE CRACKS AND HOLES RESULTED IN MELTED WIRES AND ELECTRICAL MALFUNCTIONS. THIS PROBLEM WAS REPORTED SEVERAL YEARS AGO BY SEVERAL OWNERS. ALSO, A TV STATION IN ORLANDO DID AN INVESTIGATIVE REPORT. THIS IS A SAFETY ISSUES AND THE DODGE SHOULD RECALL AND REPLACE THESE DEFECTIVE DASHBOARDS BEFORE AN ELECTRICAL MALFUNCTION CAUSES A FIRE OR LOSS OF HEADLIGHTS WHICH MAY CONTRIBUTE TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284456September 17, 2009
STRUCTURE:FRAME AND MEMBERS
ON MY 2004 DODGE RAM 1500 CREW CAB ,.THE FRAME HAS AN AREA 6 IN BY 10 IN THAT IS RUSTED THROUGH APROX DIRECTLY UNDER REAR SEAT AREA I HAVE ONLY RECENTLY PURCHASED THE VEHICLE WHICH IS OTHERWISE IN NEAR PERFECT COND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283805September 13, 2009
VISIBILITY
WIPERS FAIL TO GO INTO HIGH SPEED OR FUNCTION ON INTERVAL DURING PERIODS OF HIGH HUMIDITY OR RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283419September 9, 2009
EQUIPMENT
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENTER THE VEHICLE, THE ASSISTANCE BAR WAS FRACTURED, CAUSING HER TO FALL ONTO THE GROUND AND SPRAIN HER ANKLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10282572September 1, 2009
SUSPENSION:FRONT
AFTER HITTING A BUMP IN THE ROAD DOING 70, MY TRUCK SHAKES VIOLENTLY,AND UNCONTROLLABLY. I DID THIS WITH A DODGE SERVICE ADVISOR IN THE TRUCK. HE LOOKED AT THE VEHICLE AND WANTS ME TO PAY FOR ANY REPAIRS IT MAY NEED?? ALTHOUGH MY TRUCK IS A 2004.5, IT ONLY HAS 54,000 MILES ON IT. I NOTICE THAT I AM NOT THE ONLY PERSON LIVING WITH THIS DEATH WOBBLE, AS IT IS BEING CALLED. IT HAS HAPPENED ONCE BEFORE, AND I REPLACED THE ONLY PART THAT EVEN LOOKED NOT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280526August 15, 2009
EXTERIOR LIGHTING
DRIVING DOWN I-90 ONE NIGHT TO WORK AND WAS PULLED OVER BY SHERIFF. HE TELLS ME MY RUNNING LIGHTS ARE NOT WORKING AND YOU COULD NOT SEE ME. I'VE TRIED CONTACTING DODGE AND IM ALWAYS ON HOLD FOR LIKE AN HOUR. CAN'T FIND PROBLEM WITH LIGHTS. CHECKED ALL THE FUSES AND RELAYS ALL OF THEM ARE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279950August 10, 2009
TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD ST/SLT. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY WHILE DRIVING APPROXIMATELY 70 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT STABILIZER ROD AT THE COST OF $1,000. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 109,500 AND CURRENT MILEAGE WAS 109,900. UPDATED 10/06/09. *LJ THE CONSUMER STATED THE TIRES WERE WORN OUT ON THE OUTSIDE ONLY. EVEN WHEN THE VEHICLE HAD AN ALIGNMENT AND THE TIRES ROTATED THE PROBLEM STILL REMAINED THE SAME. THE FUEL PUMP MODULE WAS REPLACED. UPDATED 10/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279418August 5, 2009
ENGINE AND ENGINE COOLING
SINCE 2004 MY 2004 RAM 1500 HEMI HAS DIED NUMEROUS TIMES (HAVE DATED, WEATHER, TIME, AND INTERSECTIONS). IT IS IMPOSSIBLE TO TELL YOU HOW OFTEN BECAUSE THIS ENGINE HAS A MIND OF IT'S OWN. I HAVE HAD MY COMPUTER CHIP "FLASHED" BY DODGE DEALERSHIPS AT LEAST TWICE AND CURRENTLY IT IS AT TOM MATSON DODGE IN AUBURN WA 98002 BECAUSE IN THE LAST MONTH HAS DIED FOUR TIMES. THEY CALLED WITH A REPORT TODAY, "DID NOT DIE ON US, COME BACK AND PICK IT UP". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279336August 4, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK USING THE KEY, KEYLESS ENTRY, OR MANUALLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278563July 28, 2009
ELECTRICAL SYSTEM
MY TRUCK 2004 DODGE 1500 RAM DOES NOT START ., IT DOES IT ONCE AN A WHILE., NOT OFTEN. IT DOES OPEN ALL SWITCHES AND IF I BYPASS THE STARTER., IT DOES CRANK BUT NEVER STARTS IT DOES WORKS BACK EITHER IN 15 MINUTES OR TWO DAYS AT THE MOST SO FAR. THIS IS A BIZARRE PROBLEM WHERE MANY TIMES APPOINTMENTS., GOT LOST I HAVE TO PAY FOR TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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