Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10037162September 3, 2003
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STEERING
I HAVE HAD MY DODGE RAM QUAD CAB IN FOR SERVICE OVER 15 TIMES FOR RUST, WIRING, TWO RECALLS, ENGINE LIGHTS, BAD GAS CAP, BAD STEERING WHEEL, AND LIST CONTINUES....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036887August 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE HAVE A 2002 DODGE RAM QUAD CAB THAT WE FEEL IS UNSAFE. WE HAD TO HAVE THE FRONT ROTORS REFACED AT 18,000 MILES AND AGAIN AT 30,000 MILES AFTER TAKING A 2100 MILE TRIP. AT THAT TIME, WE ALSO HAD TO HAVE THE BACK ROTORS REPLACED.A 1/2 TON PICKUP TRUCK SHOULD HAVE A BETTER BRAKE SYSTEM THAN THAT. NEITHER TIME WERE THE BRAKE PADS REPLACED. WE HAVE CONTACTED CHRYSLER AND THEY TOLD US IT WAS DUE TO EITHER ROAD CONDITIONS, DRIVING HABITS OR WEATHER.WE FEEL THIS IS A SAFETY ISSUE BECAUSE THEY GO BAD SO QUICKLY WITH NO WARNING AND CHRYSLER WILL NOT ACKNOWLEDGE THIS. THERE IS DEFINITELY A DEFECT IN THE BRAKE/ROTOR SYSTEM AND IT SHOULD BE CORRECTED BEFORE SOMEONE IS INJURED OR KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037808August 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT NIGHT CONSUMER DID NOT KNOW WHAT GEAR THE VEHICLE WAS IN BECAUSE SHIFT LIGHTS ARE ON ALL THE GEARS, MAKING IT DIFFICULT TO JUDGE WHICH GEAR THE VEHICLE WAS IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037850August 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER NOTICED AFTER PLACING VEHICLE IN PARK VEHICLE STARTED ROLLING BACKWARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036645August 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002/UP DODGE RAM 1500 BRAKE ROTORS. I AM HAVING SERIOUS PROBLEMS WITH MY BRAKES AND DCX REFUSES TO COVER THIS UNDER MY WARRANTY. IT IS NOT AN ISOLATED PROBLEM. PLEASE REFER TO WWW.DODGETRUCKWORLD.COM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034538August 25, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE HAS GONE OUT FOUR TIMES IN VEHICLE, ALWAYS WHILE DRIVING. ON TWO OCCASIONS TRANSFER CASE DISINTEGRATED. CONSUMER SAW SMOKE COMING FROM REAR OF VEHICLE, THEN HEARD PIECES FALLING AND VEHICLE BEGAN TO VIBRATE, THEN SLOW DOWN. ON TWO OCCASIONS CONSUMER HEARD NOISES, AND TOOK VEHICLE TO DEALER WHERE TRANSFER CASE WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033312August 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE A 2002 RAM QUAD CAB 4X4. THE ROTORS NEEDED TO BE TURNED TO ELIMINATE A SEVERE BRAKE VIBRATION AT ABOUT 15000 MILES. AT 28000 THEY NEED TO BE REPLACED TO CORRECT THE PROBLEM AGAIN. I STILL HAVE NOT WORN OUT THE ORIGINAL BRAKE PADS. DODGE CUSTOMER SERVICE CONTENDS THAT THE PROBLEM HAS OCCURED BECAUSE OF DRIVING STYLE, ROAD CONDITIONS AND THE WEATHER. I CONTEND THAT THEY ARE POORLY DESIGNED ROTORS. A RAM "TOUGH" TRUCK SHOULD BE ABLE TO WITHSTAND MY WIFE'S HIGHWAY COMMUTE TO WORK. THESE BRAKE "FAILURES" REDUCE THE EFFECTIVE BRAKING ABILITY OF THE TRUCK, COMPROMISE CONTROL AND PUT UNDUE STRESSES ON THE OTHER SUSPENSION COMPONENTS. THESE BRAKES ARE AN ACCIDENT WAITING TO HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031268August 22, 2003
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH, THE LEFT REAR TIRE EXPLODED WITHOUT WARNING. DEALER NOTIFIED. *AK THE VEHICLE HAD A LEFT TO RIGHT MOVEMENT IN THE REAR AND IF THE SPEED WOULD HAVE BEEN ANY HIGHER, THE CONSUMER COULD HAVE LOSS CONTROL. THE TIRES WERE CHECKED FOR PROPER INFLATION BEFORE GOING OUT OF TOWN. THE TIRE CAUSED DAMAGE TO THE VEHICLE'S PICK UP BED. THE CONSUMER DISAGREED WITH WHAT GOODYEAR FOUND AND REQUESTED THAT THE TIRE BE RETURNED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027240August 15, 2003
WHEELS:RIM
WHEN THE VEHICLE WAS TAKEN FOR AN INSPECTION ON 7/11/2003 THE CONSUMER WAS INFORMED THREE OUT OF THE FOUR RIMS WERE CRACKED. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THE VEHICLE WAS OUT OF WARRANTY. *AK THE CONSUMER STATED THE RIMS WERE CRACKED WHERE THE FACTORY MOUNTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032603August 12, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, TIRES:TREAD/BELT, EQUIPMENT:MECHANICAL
TRUCK BOUNCES OUT OF CONTROL WHEN HITTING SMALL AND LARGE BUMPS IN THE ROAD. LOSS OF STEERING CONTROL AND VERY DANGEROUS. ALSO, TRUCK PULLS TO THE RIGHT CONSTANTLY. I WAS TOLD BY THE DEALER IN WATERVILLE MAINE, THAT THIS IS NORMAL FOR A 4X4. EVERY TIME I BRING IT IN FOR SERVICE, I COMPLAIN, BUT I'M MADE TO FEEL LIKE IT'S ALL IN MY HEAD. ONCE THEY REPLACED THE RACK, AND TRIED NEW TIRES, BUT IT MADE NO DIFFERENCE. UNDER NO CIRCUMSTANCES CAN I RELEASE THE STEERING WHEEL, AND I'M HYPERVIGLENT OF EVERY APPROACHING BUMP. OTHER PEOPLE WHO HAVE DRIVEN MY TRUCK, WITH ME WITH THEM EXPERIENCE THE SAME "NORMAL PROBLEMS". I'VE HAD THE TRUCK FOR JUST OVER A YEAR NOW, AND THE PROBLEMS HAVEN'T GOTTEN WORSE, BUT REMAIN CONSTANT. I WILL NEVER BUY ANOTHER DODGE PRODUCT, AND I AM VERY UNHAPPY WITH THE TREATMENT FROM THE DEALER. IF I WASN'T TO LOSE SO MUCH MONEY, I WOULD HAVE TRADED IT IN 3 MONTHS AFTER I BOUGHT IT. AS FAR AS I AM CONCERNED, THIS TRUCK IS A LEMON. FOR SEVERAL MONTHS AFTER I BOUGHT THIS TRUCK, I POLLED EVERY OWNER OF THE SAME TRUCK, WHEN IT WAS CONVIENENT, AND I RECEIVED MORE SIMALAR PROBLEMS THAN NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032652August 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, WHEELS:RIM
WHEELS ON MY 2002 DODGE RAM WITH 17 INCH ALLOY (GREY LOOKING) OPTION WHEELS HAS AIR VENTALATION OPENINGS FOR THE ROTORS WHICH IS TOO SMALL AND DOESN'T ALLOW ENOUGH AIR TO COOL OFF ROTORS. .THIS DEFECT IN THE WHEELS OPENING CAUSES ROTORS TO OVERHEAT QUICKLY AND NOT BE ABLE TO COOL OFF. THIS WARPS THE ROTORS CAUSING INCREASED STOPPING DISTANCES, AND SHIMMY OR SHAKE WHEN BRAKES APPLIED. TRUCK VIBRATES HARSHLY AT HIGHWAY SPEEDS WHEN GOING TO SLOW DOWN AT OFF RAMPS. IF WHEELS WERE DESIGNED TO ALLOW MORE AIR. I HAVE BROUGHT TO DEALER TO CHECK BRAKE SYSTEM AND IT'S FOUND THAT BRAKES ARE FINE BUT ROTORS ARE WARPED. 3000 MILES LATER AND ROTORS ARE WARPED AGAIN. THIS WILL KEEP HAPPENING UNLESS I CHANGE RIMS AND MY DODGE RAM . AT DODGE TRUCK WORLD.COM THERE IS A LIST OF OWNERS WITH SAME PROBLEM . THIS ALSO COULD CAUSE FIRE OR INABILITY TO STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031128August 8, 2003
ELECTRICAL SYSTEM
2002 DODGE RAM 1500 4.7L TRUCK WILL INTERMITTENLY STALL OR HAVE ROUGH IDLE AT STOP,ALSO WHILE DRIVING THE BRAKE AND ABS LIGHT WILL FLASH. DEALER SAYS THEY CANNOT DUPLICATE THE PROBLEM AND REFUSE TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029470August 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED ABS LIGHT ILLUMINATED. WHICH WAS AN INDICATION THE ABS WAS INOPERATIVE *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032306August 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES WHILE AIR CONDITIONER A/C IS TURNED OFF VEHICLE WOULD IDLE LOW, RESULTING IN STALLING. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030930August 6, 2003
SUSPENSION
I HAVE A RATTLE UNDER FRONT FINDERS OF 2002 DODGE RAM 1500 BROUGHT TO 3 DIFFERENT DEALERS NONE OF THEM CAN FIND PROBLEM ALSO RIDES ROUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030747August 4, 2003
POWER TRAIN:AXLE ASSEMBLY
WOBBLE IN THE REAR WHEELS WHICH HAS CAUSED ME ON A COUPLE OF OCCASIONS TO ALMOST LOSE CONTROL OF THE VEHICLE. I HAVE NOTIFIED DAIMLERCHRYSLER OF THIS PROBLEM ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032024August 4, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT 30MPH VEHICLE CAUGHT ON FIRE, FLAMES CAME OUT THE DASHBOARD. DEALER NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10030777August 4, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DURING HEAVY RAIN, OR IN A CAR-WASH, OR RUNNING THROUGH TOO LARGE OF A PUDDLE OF WATER, THE SERPENTINE BELT BEGINS SLIPPING AN EXCESSIVE AMOUNT. IT WILL SLIP ENOUGH TO CAUSE THE GAUGE THAT IS SHOWING THE CHARGE LEVEL TO DROP NOTICEABLY, AND IT WILL SOMETIMES DROP TO THE POINT OF NO LONGER SHOWING CHARGING AT ALL. AT THIS POINT THE CHECK ENGINE LIGHT IS ALSO DISPLAYED, AND IT IS NOW NECESSARY TO TURN THE IGNITION OFF AND RESTART THE TRUCK TO RESET THE GAUGE AND LIGHT AND HAVE IT BEGIN DISPLAYING PROPERLY AGAIN. DURING A HEAVY DOWNPOUR OF RAIN, THIS PROBLEM OCCURRED AGAIN AS I WAS GOING AROUND A CURVE AND THE POWER STEERING FAILED. THIS IS OBVIOUSLY DUE TO THE FACT THAT THE POWER STEERING PUMP IS DRIVEN BY THIS BELT. HAD THERE BEEN ANOTHER VEHICLE IN THE ONCOMING LANE OF TRAFFIC, I WOULD HAVE HAD AN ACCIDENT THAT I COULD NOT HAVE PREVENTED DUE TO THIS FAILURE. I AM NOT SATISFIED WITH THE ANSWER THAT THERE IS NOTHING THAT CAN BE DONE TO CORRECT THIS PROBLEM. THIS IS A TRUCK, AND IT SHOULD BE ABLE TO HANDLE SOME WATER. IF THIS PROBLEM TRULY EXISTS IN ALL TRUCKS LIKE MINE, THEN IT IS ONLY A MATTER OF TIME BEFORE SOMEONE HAS A SERIOUS ACCIDENT AND FILES A LAWSUIT AGAINST DODGE, OR EVEN A CLASS-ACTION SUIT IF ENOUGH PEOPLE ARE REALLY AFFECTED BY THE SAME PROBLEM. HAD I BEEN IN AN ACCIDENT WHEN THE POWER STEERING FAILED ON MY TRUCK, IM CERTAIN THAT DODGE WOULD HAVE BEEN HELD LIABLE FOR BOTH MY DAMAGES AND WHOMEVER I HAD HIT. THE PROBLEM MIGHT BE RESOLVED BY REPLACING ALL THE PULLEYS WITH WIDER ONES AND THEN A WIDER SERPENTINE BELT, OR IT MIGHT BE RESOLVED BY ADDING SOME TYPE OF SPLASH GUARD, BUT THAT WOULD PROBABLY NOT RESOLVE THE WATER COMING THROUGH THE GRILL. ONE OF MY EMPLOYEES HAS THE NEW HEMI DODGE TRUCK, AND HIS BELT IS SLIGHTLY WIDER, AND HE DOES NOT HAVE THIS PARTICULAR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031801August 1, 2003
UNKNOWN OR OTHER
CONSUMER IS REQUESTING HELP WITH COMPLAINT. *MR THE CONSUMER REQUESTED AN UPDATE OF THE STATUS OF THE COMPLAINT. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031736July 31, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
CONSUMER STATED WHILE DRIVING AT 35 MPH, THE SPARE TIRE HAD BROKEN LOOSE AND WAS BOUNCING ON THE ROAD. WHEN CONSUMER WENT TO RETRIEVE THE WHEEL, HE FOUND A 4X5 INCH BRACKET BEING SUPPORTED BY AN EIGHTH INCH CABLE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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