Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10568962March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR ANOTHER TWENTY-THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568467March 12, 2014
STEERING
2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO A REPLACEMENT PART TO COMPLETE RECALL. *SMD THE CONSUMER WAS INFORMED, HE WAS #19 ON A LIST TO RECEIVE A PART FOR HIS VEHICLE. THE DEALER STATED THEY WERE ONLY GETTING ONE REPLACEMENT PART, PER WEEK. *JB THE DEALER INFORMED THE CONSUMER, THE PART WOULD BE AVAILABLE BEGINNING APRIL 14, 2014. UPDATED 04/08/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567371February 27, 2014
STRUCTURE:BODY
DASHBOARD DIRECTLY ABOVE THE FRONT PASSENGER SIDE AIRBAG HAS COMPLETELY CRACKED CREATING A SIGNIFICANT GAP. THIS HAS CAUSED MY WIFE TO INADVERTENTLY GET HER FINGER CAUGHT IN IT AND BE CUT AND INJURED. ADDITIONALLY THE LOCATION AND SEVERITY OF THE CRACK HAS SIGNIFICANTLY WEAKENED THE DASHBOARD AND COMPROMISED IT'S STRUCTURAL INTEGRITY. THIS PROBLEM WILL ONLY GET WORSE AND EXPAND. SHOULD THE VEHICLE BE INVOLVED IN A COLLISION WHICH CAUSES THE AIRBAG TO DEPLOY IT WILL MOST CERTAINLY POSE A GREAT RISK TO ALL OCCUPANTS AS THE DASHBOARD IS LIKELY TO FRAGMENT AT HIGH VELOCITY, SENDING SHARP SHARDS OF PLASTIC THROUGHOUT THE PASSENGER COMPARTMENT. ADDITIONALLY, THIS MAY CAUSE THE AIRBAG TO BE PUNCTURED UPON DEPLOYMENT AND FAIL TO OPERATE AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10566331February 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE DOOR RELEASED INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS NOT ABLE TO PROVIDE A REMEDY TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE VIN WAS UNAVAILABLE. UPDATED 3/28/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565792February 25, 2014
SEATS:MID/REAR ASSEMBLY, STRUCTURE
THE REAR SEAT IN THE 2003 DODGE RAM QUAD CAB DOES NOT HAVE HEAD RESTRAINTS. I'M CONCERNED THAT IN AN ACCIDENT MY CHILDREN THAT SIT BACK THERE CAN BE INJURED. THE BACK GLASS IS RIGHT BEHIND THE SEAT AND THEIR HEADS WORLD HIT THE GLASS CAUSING BRAIN DAMAGE, SPINAL CORD INJURIES AND POSSIBLY DEATH. I'VE CALLED DODGE AND THEY WERE NOT HELPFUL. THE 2004 MODELS HAVE REAR HEAD RESTRAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565076February 20, 2014
POWER TRAIN, STRUCTURE:BODY
I HAD JUST STOPPED MY TRUCK IN FRONT OF MY GARAGE AND, WITH MY FOOT ON THE BRAKE, SHIFTED INTO THE PARK GEAR POSITION. SUDDENLY THE ENGINE BEGAN TO RACE AND MY FOOT ON THE BRAKE PEDDLE WENT TO THE FLOOR AS IF I HAD NO BRAKES AT ALL. I TOOK MY FOOT OFF OF THE BRAKE PEDDLE AND THE ENGINE LEAPED FORWARD THROUGH MY GARAGE DOOR. I HIT THE BRAKES IMMEDIATELY AND CAME TO A SCREECHING STOP. I PUT THE TRUCK IN REVERSE BUT IT WOULD NOT ENGAGE. A NEIGHBOR CAME AND ASKED IF I NEEDED HELP. I ASKED HIM TO TRY BACKING OUT OF THE GARAGE FOR ME. HE TOOK MY PLACE BEHIND THE WHEEL AND SHIFTED INTO REVERSE WITH THE SAME RESULT. HE ASKED ME IF I HAD THE EMERGENCY BRAKES ON BECAUSE THE TRUCK WOULD NOT MOVE. I TOLD HIM NO AND WHEN HE ATTEMPTED TO USE REVERSE AGAIN THE GEARS ENGAGED AND HE BACKED THE TRUCK OUT OF THE GARAGE FOR ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10564104February 19, 2014
STEERING
2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEALERSHIP TAKING A CAUSAL ATTITUDE AND UNREASONABLE AMOUNT OF TIME TO COMPLETE RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED 60 DAYS HAVE ELAPSED SINCE HE WAS WARNED OF THE DANGER OF OPERATING HIS TRUCK WITHOUT ATTENTION TO THE DEFECT. ALSO, IT WAS THE SECOND TIME THE SAME PART HAD BEEN SUSPECTED OF FAILURE. UPDATED 03/24/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564338February 14, 2014
STEERING
I RECEIVED A "IMPORTANT SAFETY RECALL" STATING THAT LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A "LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING". WHEN I TOOK IT TO THE DEALER THEY PUT ME ON A LIST AND SAID IT WOULD BE APPROX. 32 TO 64 WEEKS TO GET IT REPAIRED. THEY SAID THEY RECEIVE 1 PART EVERY 7-14 DAYS AND I AM NUMBER 32 ON THE LIST. I DO NOT THINK THIS IS WITHIN A REASONABLE TIME CONSIDERING THAT I DRIVE THE INTERSTATE EVERY DAY AND COULD "CRASH WITHOUT WARNING" AS STATED IN THE RECALL. WHICH COULD CAUSE SERIOUS INJURY OR DEATH NOT ONLY TO MYSELF BUT OTHERS ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563956February 12, 2014
STEERING
RECALL N62/NHTSA 13V-528 MY VEHICLE WAS DETERMINED BY DEALER TO HAVE LEFT TIE ROD REPLACED AS PER THE RECALL. IT'S BEEN OVER 3 WEEKS AND DEALER SAID COULD BE AS MUCH AS A MONTH MORE BEFORE THEY GET NEW PART. I CALLED DODGE ASSISTANCE CENTER 1-800-853-1403 AND WAS TOLD THAT COULD TAKE AWHILE TO GET PARTS ???? THIS PART CAN CAUSE STEERING LOSS AND IS EXTREMELY UNSAFE. I NEED MY TRUCK TO WORK EACH DAY. I AM LOGGING A COMPLAINT TO THIS RECALL AS UNSATISFACTORY AS FAR AS TIME TO ISSUE NEW PART TO INSTALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564012February 12, 2014
STEERING
TL -THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED HER VEHICLE WAS INCLUDED A RECALL AND REPAIRED. THE MANUFACTURE ISSUED ANOTHER RECALL FOR THE SAME FAILURE AGAIN. RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD REASONABLE AMOUNT FOR REPAIR HAD SURPASSED. THE MANUFACTURE WAS CONTACTED AND PLACED THE CONTACT ON A WAITING LIST FOR THE PART. THE MANUFACTURE REFUSED TO PROVIDED THE CONTACT WITH AN ESTIMATED TIME FOR REPAIR. THE FAILURE HAD OCCURRED WHILE THE CONTACT ATTEMPTED TO LEAVE HER DRIVE WAY. THE CAR WAS REPAIRED UNDER THE FIRST RECALL ISSUED BUT THE VEHICLE IS NOT CURRENTLY REPAIRED AFTER THE SECOND RECALL WAS ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 MILES. THE VEHICLE CURRENTLY HAS 184,000 MILES. AZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563874February 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT ALL THE GAUGES IN THE VEHICLE FAILED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS ALSO FAILED. THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000 AND THE CURRENT MILEAGE WAS 180,000. UPDATED 04/22/14*LJ UPDATED 04/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563391February 7, 2014
STEERING
CHRYSLER RECALL # N49/NHTSA 13V-529 I WOULD LIKE TO COMPLAIN ABOUT HOW ILL-PREPARED CHRYSLER IS IN HANDLING THIS RECALL. I WAS NOTIFIED THAT I COULD CONTACT A DEALER AFTER JAN. 06, 2014 TO GET MY VEHICLE IN FOR THIS RECALL. ON 01/06/2014 THE DEALER TOLD ME THAT CHRYSLER HAD NOT RELEASED PARTS YET AND TO CALL BACK ON 01/24/2014. ON THAT DATE I CONTACTED THE DEALER AGAIN AND THEY ORDERED PARTS FOR MY VEHICLE AND THAT THE PARTS WOULD BE ON ON JAN. 31.ON THE 31ST. THE PARTS HAD STILL NOT ARRIVED. CALLED AGAIN ON FEB. 06 AND WAS TOLD THAT CHRYSLER WAS ONLY ALLOWING EACH DEALER THAT THEY COULD ONLY ORDER PARTS FOR ONE VEHICLE PER WEEK TO ENSURE THAT EACH DEALER IN THE COUNTRY COULD RECEIVE PARTS FOR THIS RECALL. I ASKED WHEN THE PARTS WOULD BE IN FOR MY VEHICLE I WAS TOLD BY THE DEALER THAT ARRIVAL DATE WAS UNKNOWN DUE TO THE FACT THAT THEY HAD A STACK OF ORDERS 4' THICK SO I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CTR.. AFTER RESEARCHING MY ORDER I WAS TOLD BY THE MFG. THAT MY PARTS SHOULD ARRIVE IN ANOTHER 7-10DYS.(FEB 12 - 15). BASED ON THE MAGNITUDE OF THIS RECALL AND THE DEALERS ACROSS THE COUNTRY, IT COULD TAKE YEARS FOR THEM TO REPAIR ALL AFFECTED VEHICLES. ARE WE VEHICLE OWNERS SUPPOSED TO MOTHBALL ARE TRUCKS UNTIL CHRYSLER CAN SHIP PARTS AT THE RATE OF 1 PER WEEK FOR EACH DEALER IN THE COUNTRY? THIS RESPONSE FROM CHRYSLER IS REDICULOUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563394February 7, 2014
STRUCTURE
VEHICLE DASH IS COMING APART IN PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562767February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR OVER 20 WEEKS. THE MANUFACTURE CHRYSLER WAS ONLY DISTRIBUTING TWO REPAIR KITS PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562192January 30, 2014
STEERING, SUSPENSION
A FEW MONTHS AFTER PURCHASING OUR DODGE RAM 2500, WE EXPERIENCED OUR FIRST "DEATH WOBBLE" INCIDENT ON INTERSTATE 70 AT APPROXIMATELY 65 MPH, AND OCCURRED 2 MORE TIMES THAT SAME TRIP. I HAD THE TRUCK TOWED AND BROUGHT TO AN AUTOMOTIVE SHOP. THE AUTOMOTIVE SHOP SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE TRUCK BUT SUGGESTED REPLACING THE STEERING STABILIZER. I HAD THE STABILIZER REPLACED AND IT SEEMED OKAY FOR ABOUT 3 DAYS. AFTER THE FIRST INCIDENT THE "DEATH WOBBLE" OCCURRED ON A REGULAR BASIS, ANY SMALL BUMP OR TRANSITION IN THE ROADWAY WOULD CAUSE THE FRONT AXLE, TIRES AND STEERING TO SHAKE SO VIOLENTLY IT FELT LIKE A LARGE EARTHQUAKE IN THE TRUCK. THE DEATH WOBBLE WILL NOT STOP TILL THE TRUCK WAS SLOWED DOWN TO A COMPLETE STOP. THIS SEEMED TO OCCUR MOSTLY AT SPEEDS BETWEEN 45-70 MPH. WE STOPPED TAKING THE TRUCK ON MAJOR ROADWAYS AS IT WOULD BE LIKELY TO CAUSE AN ACCIDENT AT HIGHWAY SPEEDS. THE TRUCK WAS BROUGHT TO SEVERAL AUTOMOTIVE SHOPS INCLUDING DODGE AND CHRYSLER DEALERSHIPS. ALL OF THE AUTOMOTIVE SHOPS SAID THAT THIS IS FAIRLY COMMON AMONG THESE TRUCKS AS DODGE DEALERSHIPS TOLD ME THAT BASICALLY I WAS A LIAR AND DENIED THAT THERE WAS A PROBLEM. AFTER DOING THOROUGH RESEARCH I DECIDED TO FOLLOW THE ADVICE OF THE AUTOMOTIVE SHOPS AND SEVERAL SPECIALTY 4X4 SHOPS. EVERY STEERING AND SUSPENSION COMPONENT WAS REPLACED INCLUDING EVERY BUSHING, BEARING AND GREASE FITTING SOME PARTS WERE THE UPGRADED MOPAR LINKAGES AND PITTMAN ARM AND THE REST OF THE PARTS WERE OE REPLACEMENTS FROM REPUTABLE HIGH END MANUFACTURERS. I ALSO HAD AN ALIGNMENT PERFORMED IMMEDIATELY I HAVE SAVED EVERY PART THAT I HAVE TAKEN OFF THE TRUCK SINCE I BEGAN THIS JOURNEY INCLUDING RECEIPTS FOR ALL THE WORK/PARTS THAT WAS PERFORMED/INSTALLED. DEATH WOBBLE WAS GONE FOR ABOUT 4 MONTHS AND THE TRUCK WAS STILL LIGHTLY DRIVEN. BY MONTH 5 DEATH WOBBLE IS BACK IN FULL FORCE WITH NO EXPLANATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562029January 30, 2014
STEERING
2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO STEERING PROBLEMS, BAD TIE RODS AND A BUBBLE ON THE STEERING DAMPER. *SMD THE CONSUMER STATED AROUND JUNE 20, 2013, HE BEGAN EXPERIENCING A VIOLENT SHAKING COMING FROM THE FRONT END, WHILE CROSSING PAVED RAILROAD TRACKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562109January 29, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 TDI. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT BEING MADE AVAILABLE IMMEDIATELY. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCES A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561782January 28, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
DEFROST VENT WON'T WORK EVERY OTHER SETTING WORKS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561667January 27, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC FOR INSPECTION BUT NO DIAGNOSIS WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561691January 27, 2014
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 TDI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE SHOCK ABSORBERS AND STEERING DAMPER. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000. UPDATED 3/12/14*CN UPDATED 03/21/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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