Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10107450February 18, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING ANY SPEED, THE CONSUMER WOULD HEAR A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP STATED THE UPPER BALL JOINT WAS DEFECTIVE. *JB THE CONSUMER STATED THAT THE VEHICLE IS RARELY USED OFF ROAD. A NOISE IS HEARD ON BUMPY SURFACES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107296February 18, 2005
ELECTRICAL SYSTEM
THERE IS AN ELECTRICAL PROBLEM WITH THE INSTRUMENT CLUSTER,WHICH IS CAUSING THE HEAD LIGHTS, BLINKERS, AND INTERIOR LIGHTS NOT TO FUNCTION. OWNER WILL CONTACT MANUFACTURER. *NM OTHER ELECTRICAL PROBLEMS INCLUDED FOG LAMPS; WINDSHIELD WIPERS; TURN SIGNALS, BRAKE LIGHTS AND ALL CLUSTER FUNCTIONS. DEALER REPLACED A SHORTED CLUSTER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108446February 2, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
2002 DODGE RAM 1500. RUSTED VENTS IN GAS CAP CAUSING LEAK AND DEPRESURIZATION OF GAS TANK. LEADING TO ENGINE NEEDS SERVICING LIGHT TO APPEAR ON DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108462February 2, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
THE VACUUM PUMP ON MY 2002 DODGE RAM 2500 4X4 HO CUMMINS DIESEL TRUCK IS DEFECTIVE AND I JUST FOUND OUT THAT IT CONTROLS THE BRAKES ALSO. I WAS INFORMED THAT THIS WAS THE SECOUND ONE IN THREE - FOUR WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108081January 27, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HEATER STOPPED WORKING. REPLACED THERMOSTAT. ONE WEEK LATER TO LEAVE TRUCK WOULD NOT START. HAD TO HAVE IT TOWDED. RECEIVED A CALL FROM MECHANIC SAID IT WAS HYDROLOCKED. RECEIVED CALL FRM MECHANIC TODAY 1-27 SAID THE HEAD WAS SPLIT. HAS TO BE REPLACED. THIS TRUCK IS A 2002 WITH APPROX. 45000 MILES. THIS HAS BEEN THE WORST VEHICLE WE HAVE EVER OWNED....I WILL TELL EVERYONE DO NOT BUY A DODGE OF ANY TYPE....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107807January 24, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2002 DODGE RAM SERVICE BULLETIN 0800203 CONDENSATION BUILDS UP IN THE ELECTRIC MOTOR FOR THE AIR CONDITIONING FAN, FREEZES AND THEN TRIPS THE FUSE. WHEN THE FUSE IS TRIPPED, THE CHECK ENGINE LIGHT TURNS ON. MUSCATELL DODGE (MOORHEAD, MN) SAID THEY HAVE A COUPLE TO FIX EVERYTIME WE GET A SNOW STORM. DODGE HAS ISSUED A SERVICE BULLETIN (0800203) TO DEAL WITH THE ISSUE. IT CALLS FOR REPLACING THE SHROUD ON THE FAN. IT IS COVERED UNDER WARRANTY. UNFORTUNATELY MY WARRANTY HAS EXPIRED. I WAS JUST UNLUCKY ENOUGH TO HAVE THIS ISSUE AT 55,000 MILES INSTEAD OF 35,000. THE SERVICE BULLETIN CALLS TO REPLACE THE SHROUD. I FEEL THAT IF DODGE IS REPLACING ORIGINAL PARTS WITH UPDATED PARTS, THERE SHOULD BE A RECALL, OR AT LEAST OWN UP TO IT, AND REPLACE THE SHROUDS WHEN OR IF THE PROBLEM ARISES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107291January 13, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING 30 MPH, THE ENGINE STALLED DUE TO "ENGINE SLUDGE". THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109769January 11, 2005
SUSPENSION
WHEN THE DRIVER ENCOUNTER ROUGH ROADS AND ENTERED A TURN HE NOTICED THAT THE FRONT END BOUNCED. *NM THERE WAS A PULSATION IN THE STEERING. THE SERVICE DEALER COULD NOT FIND THE PROBLEM. *SC UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105968January 8, 2005
AIR BAGS
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH TWO LIGHT POLES AT 45 MPH AND AIRBAGS DID NOT ACTIVATE. THE DRIVER WAS KNOCKED UNCONSCIOUS BY THE STEERING WHEEL AND THE PASSENGER BROKE THE WINDSHIELD WITH HIS HEAD. ONLY SUFFERED MINOR INJURIES. COLLISION HAPPENED IN MEXICO.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10107049January 5, 2005
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TRUCK BEGAN TO VIBRATE DRAMATICALLY UPON BRAKING. THE ROTORS WERE WARPED, THE BRAKE PADS IN THE FRONT WERE TOO SMALL AND WAS CAUSING THE PROBLEM, A CLUNKING NOISE HAD STARTED COMING FROM THE REAR AS TIME PROGRESSED AND RETURNED AFTER REPAIRS. *SC AT 30,000 MILES THE ENTIRE REAR DIFFERENTAIL WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106876January 5, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL BROKE IN HALF WHILE DRIVING AT APPROXIMATELY 55 MPH, VEHICLE WENT OFF THE ROAD AND DOWN TO A DITCH. THE VEHICLE IS CURRENTLY IMMOBILE. *AK......MAD EALL TIRES FLAT, AND REAR PASSENGER TIRE DETACHED/FELL OFF THE TRUCK. NO POLICE REPORT OBTAINED. CONSUMER CLAIMED POLICE WERE TRYING TO GET MONEY IN EXCHANGE OF THE REPORT. ON EPICTURE INCLUDED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105630January 3, 2005
STEERING:RACK AND PINION, EQUIPMENT
I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW. THIS VEHICLE IS HOW I MAKE A LIVING AND IS NOT USED FOR RECREATIONAL OFF ROADING. THE DAMAGE TO THE RACK AND PINION OCCURED DURING REGULAR FOUR WHEEL DRIVING ON CITY STREETS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105674January 3, 2005
ELECTRICAL SYSTEM:WIRING
WIRING FOR MY 2002 DODGE RAM PICKUP 1500 QUAD CAB LIGHT BULB CONTINOUSLY BURN OUT LIKE IN A SEQUENCE ALL TAIL LIGHTS. MY BROTHER IN LAW HAS THE SAME VEHICLE AND HAD THE WIRING RE DONE WHILE TRUCK WAS UNDER WARRANTEE BECAUSE OF A SHORT. IS THERE ANY RECORD OF ANTHING LIKE THIS HAPPENING? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105684January 3, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDOWS FOG OVER DANGEROUSLY, OBSTRUCTING VISION. DEALER REPORTS THAT AIR BLEND DOOR OF HEATER/DEFROSTER IS RUSTED SOLID PREVENTING THE ADMISSION OF FRESH AIR TO THE CABIN, AND THUS THE DEFROSTERS. ACCORDING TO THE DEALER THE DOOR IS RUSTED SOLID IN THE RECIRCULATE POSITION. I SUPPOSE THIS COULD RESULT IN EXCESS CARBON MONOXIDE BUILDUP AS WELL AS OBSTRUCTED VISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104914January 1, 2005
SUSPENSION, AIR BAGS, STRUCTURE
WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY RAIL OF THE BRIDGE. AND THE AIR BAGS DIDN'T GO OFF. LUCKILY, I WASN'T INJURED. AT FIRST I THOUGHT THE ACCIDENT WAS MY FAULT, BUT AFTER TALKING TO A FEW OWNERS OF THIS MODEL, I FIGURED OUT THAT MANY OF US HAVE HAD THE SAME PROBLEMS WITH THIS TRUCK. THE QUESTION IS, WHY IS THIS PROBLEM NOT BEING FIXED?? I HAVE TALKED TO THE DEALER, AND THEY JUST KEEP REFERRING ME TO DEALERS FROM OTHER TOWNS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105434December 28, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED ON SEVERAL OCCASIONS. WHEN THE VEHICLE STALLS, THE CONSUMER IS AFRAID OF BEING REAR ENDED. THE DEALER CAN'T DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104371December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AN EXCESS OF 50 THOUSANDS OF PLAY IN THE UPPER AND LOWER BALL JOINTS OF MY 2002 DODGE 2500 4X4 QUAD CAB DIESEL HAS BEEN DETECTED BY TWO INDEPENDENT SERVICE SHOPS. THE DEALER, SOUTHTOWN DODGE, REFUSES TO REPLACE THE BALL JOINTS UNDER WARRANTY, CITING ONLY 20 AND 24 THOUSANDTHS PLAY WITH 30 THOUSANDTHS ALLOWABLE. OVER THE LAST 5000 TO 6000 MILES, THE BALL JOINT WEAR HAS CAUSED THE STEER TIRES TO WEAR RAPIDLY AND ERRATICLY STEERS ITSELF WHEN IN MOTION. THE DEALER OFFERED TO REPLACE THE BALL JOINTS FOR "AROUND $800" IF I AM "SO CONCERNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103063December 16, 2004
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATTERY. I HAVE INVESTED $1100 SINCE THE SECOND DEAD BATTERY. DEALER SAYS BATTERY HAS NOTHING TO DO WITH ELECTRICAL WIRING HARNESS???? MOST OCCURANCES DURING EXTENDED WARRANTY PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103985December 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:STABILIZER BAR
VEHICLE WAS MAKING NOISES IN FRONT END. TOOK VEHICLE TO DEALER,THEY SAID NOISE WAS JUST BUSHINGS WERE JUST DRY. AT 40,000 MILES TOOK IN BECAUSE THE TRUCK STEERING WAS FUNNY, DEALER SAID BOTH CONTROL ARMS AND BOTH SWAYBAR LINKS WOR OUT. AND TRUCK WAS UNSAFE TO DRIVE. AND THE REPAIR WOULD COST CONSUMER ABOUT $1000.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103677December 13, 2004
AIR BAGS:FRONTAL
WHILE DRIVING ON GRAVEL ROAD OAT 40-45 MPH VEHICLE HIT A POT HOLE, CAUSING IT TO HYDROPLANE. VEHICLE CAME DOWN, AND HIT THE FRONT OF THE VEHICLE FIRST AND COMMENCED TO FLIP OVER A FEW TIMES, LANDING ON THE PASSENGER'S SIDE. UPON IMPACT, NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER SUSTAINED MAJOR INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL. *AK.......*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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