Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10617999July 31, 2014
STRUCTURE:BODY
DRIVERS SIDE DOOR WOULD NOT UNLOCK. HAD TO OPEN USING THE INSIDE DOOR HANDLE. KEY WOULD NOT UNLOCK OR THE REMOTE ALSO. SAFETY HAZARD WITH CHILDREN INSIDE AND KEYS INSIDE THE VEHICLE! HAVE READ WHERE THIS HAS BEEN GOING ON SOME TIME WITH DODGE RAM WITH THE DRIVERS DOOR. SHOULD HAVE A RECALL. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615705July 23, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) IN JULY OF 2014. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/18/14*CN THE CONSUMER STATED AFTER TWO WEEKS THE VEHICLE WAS REPAIRED. UPDATED 2/11/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615494July 22, 2014
STEERING, SUSPENSION
I WAS DRIVING THE TRUCK ALONG HWY 5 IN NORTHERN CALIFORNIA IN THE FAST LANE WHEN, GOING OVER A BRIDGE, THE FRONT END STARTED TO VIOLENTLY SHAKE. THE STEERING WHEEL JERKED OUT OF MY HAND, I SLOWED DOWN AND HAD TO PULL OVER IN FRONT OF ANOTHER VEHICLE. TRUCK CONTINUED TO SHIMMY UNTIL I CAME TO A STOP. I GOT OUT AND THOUGHT MAYBE I HAD BLOWN A TIRE - ANYTHING - WHILE STRANDED ON THE SIDE OF THIS MAJOR HWY WITH LOADED SEMIS LYING BY. I COULD NOT SEE ANYTHING WRONG WITH THE TRUCK. GOT BACK IN, IT HAPPENED AGAIN SOME 50 MILES LATER. I HAD THE SUSPENSION CHECKED AND A PART REPLACED. IT HAPPENED AGAIN THIS SPRING 2014. I WAS TOLD BY THE DEALER THAT IT WAS MY TIRES. THE TIRES WERE NEARLY NEW THE FIRST TIMES THIS HAPPENED. I REPLACED THE TIRES AND AM NOW TOLD I HAVE TO REPLACE OTHER SUSPENSION PARTS THAT ARE DAMAGED/WORN AT ONLY 80K MILES. I HAVE HAD TRUCKS, CARS, ETC, FOR DECADES THAT NEVER HAD SUSPENSION ISSUES LIKE THIS EVEN WHEN THEY HAD OVER 130,000 MILES. IT ANGERS ME THAT EVERYONE HAS PROBLEMS WITH THESE DIESEL TRUCKS AND THE DEALERS GET AWAY WITH POOR SUSPENSIONS. A WEEK AGO, I WAS ON THE FREEWAY AND SAW THIS HAPPEN TO A TRUCK IN FRONT OF ME. I WATCHED AS THE PERSON ATTEMPTED TO SLOW DOWN WHILE TRYING TO GAIN CONTROL OF THE TRUCK AND HAD TO TRY TO GET ACROSS 3 LANES OF HEAVY TRAFFIC TO THE SIDE OF THE ROAD. HOW MANY PEOPLE HAVE BEEN KILLED BY THIS? INJURED? I FELT BADLY FOR THEM AS I KNOW EXACTLY HOW THAT FELT AS THEY STRUGGLED TO SLOW DOWN AND GET OVER WITH SEMI TRUCKS, CARS, ETC, FLY BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614834July 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE WENT INTO THE DEALERSHIP FOR REPAIRS/REPLACEMENT OF THE GAS TANK STRAPS AND ALSO THE EXHAUST STRAPS. WAS NOTIFIED BY DEALERSHIP THAT THE FRAME WAS RUSTED AND THEY WERE ABLE TO PUT THEIR FIST THROUGH THE HOLE. CAR WAS NEVER IN A SITUATION WERE RUST LIKE THAT COULD HAVE OCCURRED. AT THIS TIME THEY ARE STATING THAT STRAPS ARE NOT COVERED DUE TO RUST. THE DEALERSHIP REPAIRED THE FRAME BY WELDING A PLATE OVER THE HOLE. NOT SURE HOW SAFE THAT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610689July 15, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608741July 7, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608542July 7, 2014
STEERING, SUSPENSION, WHEELS
SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606186June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500.THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606239June 26, 2014
STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FRONT LEFT TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605357June 23, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604524June 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT MENTIONED HE WAS ABLE TO TURN THE VEHICLE BACK ON BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598987June 17, 2014
STEERING
THIS HAS BEEN RECALLED AND WAS NOTIFIED IN DECEMBER 2013, THAT PARTS AND SERVICE WOULD BE AVAILABLE AT LOCAL DODGE/CHRYSLER DEALERSHIPS. I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS, LEWIS FORD CHRYSLER DODGE FAYETTEVILLE, AR. AND EVERETT DODGE IN SPRINGDALE AR. AND WAS ADDED TO THERE LIST FOR REPAIR. IT IS NOW JUNE AND NO RESPONSE SO FAR. THIS VEHICLE IS USED TO TOW A HORSE TRAILER AND THERE IS SAFETY CONCERNS. THE RESPONSE FROM THE DEALERSHIPS, WAS THAT THEY DO NOT HAVE THE PART AND ARE WAITING, SO WHY IS IT, IT CAN BE ORDERED AND AVAILABLE FOR PURCHASE WITH NO PROBLEMS BY MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597440June 10, 2014
STEERING
I RECEIVED A SAFETY RECALL NOTICE (N62/NHTSA 13V-528) TO HAVE THE TIE-ROD END REPLACED ON MY VEHICLE. I CONTACTED CHRYSLER AND THEY BROUGHT IT IN TO CONFIRM THE RECALL WAS NEEDED. IT WAS AND THEY PUT THE PARTS ON ORDER. CHRYSLER SUPPLIES MY DEALERSHIP WITH ONE SET OF PARTS AT A TIME. IT TAKES ABOUT TWO WEEKS TO COMPLETE THE PROCESS PER VEHICLE. I AM NUMBER 360 SOMETHING IN LINE TO GET THIS REPAIR. AT THIS RATE MY REPAIR WILL BE COMPLETED IN ABOUT 14 YEARS WHICH I BELIEVE IS A FAILURE TO REMEDY THIS DEFECT WITHIN A "REASONABLE TIME". I AM FORCED TO REPAIR THE PART AT MY OWN EXPENSE. THE NOTICE TOLD ME I COULD SUBMIT THE RECEIPT FOR REIMBURSEMENT BUT ONLY IF I HAD IT REPAIRED ALREADY BEFORE THE RECALL NOTICE. THIS SEEMS LIKE A TACTIC BY CHRYSLER TO AVOID MONETARY OR LEGAL RESPONSIBILITY FOR THE DEFECT. THEY TOLD ME THAT THEY WERE NOT TELLING PEOPLE NOT TO DRIVE THEIR VEHICLE BUT DOING SO WAS "AT THE DRIVERS DISCRETION", RELEASING THEMSELVES FROM LIABILITY IF A FAILURE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595815June 3, 2014
POWER TRAIN
I PUT MY TRUCK INTO PARK AND WAS WALKING AROUND THE REAR TO CHECK MY MAILBOX AND THE TRUCK STARTED ROLLING FORWARD AND HIT MY MAIN GATE, WHICH WAS CLOSED AND HAD A SLIDE BOLT CLOSED. I RAN AROUND TO THE DOOR TO TRY TO JUMP INTO THE CAB (THINKING MY GATE HAD STOPPED THE TRUCK) WHEN MY GATE CRASHED OPEN (BENDING THE HEAVY BOLT AND TEARING ONE OF THE GATES DOWN AND BENDING THE OTHER GATE) AND IT KEPT MOVING TOWARD A TREE. LIKE AN IDIOT, I RAN AND GRABBED THE GRAB BAR AND JUMPED INTO THE CAB AND HIT THE BRAKES. IF I HAD FALLEN I WOULD HAVE BEEN RUN OVER BY THE DUALLY WHEELS OR IF HEADED OUT THE GATE, COULD HAVE HIT A CAR. THIS IS THE SECOND TIME IT HAPPENED - ORIGINALLY IT HAPPENED BACK IN 2005 AND I THOUGHT I HAD JUST NEGLECTED TO PUT THE TRUCK INTO PARK, BUT THE SECOND TIME IT HAPPENED I REALIZED THERE WAS A PROBLEM WITH THE TRUCK AND NOT ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593605May 23, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED PER NHTSA RECALL CAMPAIGN NUMBER:13V528000 (STEERING). THE CONTACT STATED THAT SHE WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE; AS A RESULT THE RECALL REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593677May 23, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013 THE CONTACT STATED THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593743May 23, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTICE IN DECEMBER 2013 FOR NHTSA RECALL CAMPAIGN 13V528000(STEERING) AND NOTIFIED THE MANUFACTURER AND THE DEALER MULTIPLE TIMES IN REFERENCE TO THE RECALL. THE CONTACT WAS INFORMED THAT THE PARTS TO REPAIR THE LEFT TIE ROD WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED ARRIVAL TIME FOR THE PARTS. THE FAILURE MILEAGE WAS 99,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593092May 21, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, THERE WAS AN ABNORMAL NOISE COMING FROM THE LEFT TIE ROD. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592571May 19, 2014
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED VIBRATING VIOLENTLY AND EXHIBITED AN ABNORMAL NOISE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND IT FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588636May 15, 2014
STEERING
TL*THE CONTACT OWNS 2004 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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