Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10510627May 4, 2013
POWER TRAIN, SUSPENSION
DRIVING ON 390N IN ROCHESTER N.Y. AT APPROX. 5PM HEAVY TRAFFIC .LOUD BANG AND REAR TIRES LOCKED UP,, BOTH GRANDDAUGHTERS BEGAN TO SCREAM" WHATS HAPPENING". I HAD NO CLUE. LOOKED TO RIGHT TO TRY TO GET OUT OF TRAFFIC AND SAW WHAT I THOUGHT WAS MY DRIVESHAFT SPIT OUT FROM UNDER R R TIRE.. WE WERE LIFTED UP IN AIR AT BACK OF TRUCK AND I LOST ALL PROPULSION, MIND YOU MY 5 AND 6 YEAR OLD ARE SCREAMING AS THE OTHER HALF OF THE DRIVE SHAFT POUNDS ON THE PAVEMENT AND BOTTOM OF TRUCK .I STILL HAVE NO IDEA WHAT IS HAPPENING. SOMEHOW AND THAT'S WHAT I TOLD THE SHERIFF I GOT THE TRUCK WHICH WAS NOW FREEWHEELING OFF TO THE SIDE OF THE ROAD APPROX. 75-100 FT FROM MY DRIVESHAFT THAT HIT THE BRIDGE GUARDRAIL AND STOPPED FROM HITTING ANYONE IN TRAFFIC. I COLLECTED MYSELF ,CALMED THE GIRLS WHOS BIG CONCERN WAS NOW,, SOMEONE IS GOING TO SMASH US AND CALLED 911 AND MY DAUGHTER. THEN I LOOKED. MY DRIVESHAFT WAS TORN IN TWO ,OIL AND PARTS WERE EVERYWHERE WE SHOULD BE DEAD BUT WE ARE NOT HONESTLY I HAVE NO CLUE HOW I GOT THAT TRUCK OVER AND STOPPED. ME AND THE GIRLS PRAY EVERY NIGHT FOR GOD TO PROTECT OUR FAMILY AND ANGELS ROAD IN THAT TRUCK THAT DAY.THE TOW TRUCK DRIVER HAD TO SKID THE TRUCK UP ONTO THE FLATBED IT WAS SEIZED SO BADLY,, AND MY DAUGHTER CAME AND SAFELY GOT THE GIRLS OFF THE BUSY HIGHWAY AND HOME. THE HELP TRUCK SAID HE HAD NEVER SEEN ANYTHING LIKE IT..THE DODGE DEALERSHIP HAS BEEN HELPFUL BUT CHRYSLER HAS BEEN UNHELPFUL TO ITS DEALER AND MYSELF WITH AN INDIFFERENCE THAT DISCUSSED ME. I HOPE YOU DO SOMETHING BEFORE SOMEONE DIES!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510561May 3, 2013
STRUCTURE:BODY
MANY OF MY DOORS HAVE BEEN SQUEAKING WHEN OPENING AND CLOSING. I HAVE TAKEN IT TO A DEALER FOR SERVICE, AND ALL THEY HAVE DONE IS SPRAY WD40 ON THE HINGES. THIS ONLY WORKS FOR A SHORT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510559May 3, 2013
STRUCTURE
WOKE UP TO A RAIN FILLED DAY. I WENT OUT TO MY TRUCK AND ENTERED THE VEHICLE. I LOOKED IN THE REAR BEFORE BACKING UP. I NOTICED THAT MY HEAD LINER WAS SOAKING WET ON BOTH CORNERS OF THE C POST. I PUT MY TRUCK INTO PARK AND CHECKED THE REAR OF MY CAB. NOT ONLY WAS MY ROOF LINER WET BUT, THE REAR SEAT AND FLOOR WAS FULLY WET. THE WATER KEPT COMING IN THROUGHOUT THE DAY EVEN WHEN I WAS DRIVING. THE NEXT DAY I GOT IT CHECKED. I FOUND OUT THE THIRD BRAKE LIGHT SEAL WAS NOT WORKING PROPERLY. THIS HAS NOW HAPPENED TO ME 5 TIMES IN THE LAST 2 YEARS. I HAVE ONLY HAD THIS TRUCK FOR 2YRS 3 MONTHS. I AM UNAWARE IF MY SEATS OR CARPET HAVE MOLD OR MILDEW DO TO THIS WATER DAMAGE. PLEASE HELP AS I DO NOT WANT TO HAVE A RUST OR MOLD IN MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510382May 2, 2013
STRUCTURE:BODY
WHILE DRIVING IN A MODERATE RAIN, WATER BEGAN LEAKING INTO THE BACK SEAT ON MY DAUGHTER. I DO NOT HAVE A SUNROOF. IT APPEARS TO BE LEAKING INTO THE CAB OF THE TRUCK VIA THE TWO ROOF SEAMS WHERE THEY MEET THE REAR WINDSHIELD. I HAVE READ OTHER COMPLAINTS ONLINE THAT INDICATE IT COULD BE FAULTY SEALS ON THE ROOF SEAMS, THIRD BRAKE LIGHT SEAL (CREATING A HAZARD OF SHORTING OUT THE LIGHT), OR THE SEAL OF THE REAR WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510402May 2, 2013
SERVICE BRAKES
RIGHT FRONT TIRE SLID ON A PATCH OF ICE THE SIZE OF 2 DINNER PLATES WHEN APPROACHING A PARKING STALL. THE REST OF THE PARKING LOT WAS VIRTUALLY FREE OF ICE AT THE TIME. MULTIPLE WARNING LIGHTS ON THE DASH APPEARED AND THE ABS NO LONGER WORKED. WHEN TAKEN TO THE NEAREST MECHANIC, A FAILED ABS MODULE WAS SUSPECTED. THEY COULD NOT COMPLETELY CONFIRM, OR REPAIR DUE TO CHRYSLER PROPRIETARY CODES. TOOK THE TRUCK TO THE NEAREST DODGE/CHRYSLER DEALER, 60 MILE ROUNDTRIP, WHERE A FAILED ABS MODULE WAS VERIFIED. SCHEDULED A RETURN TRIP 11 DAYS LATER FOR REPAIR AS THE PART WAS NOT ON HAND AND REQUIRED ORDERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510043April 30, 2013
POWER TRAIN
I AM GETTING PERIODICAL NOISE FROM MY REAR AXLE. I AM CONCERNED WITH THE RECALL FOR THE REAR AXLE PINION NUT. I TOOK MY VEHICLE TO THE DEALER TODAY AND WAS TOLD NO PARTS TILL SEPT @ 2013! THIS IS A VERY DANGEROUS ISSUE AND THERE ARE OVER 45 DOCUMENTED CASES WITH INJURIES INVOLVED. THIS NEEDS TO BE ADDRESSED IMMEDIATELY!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509702April 26, 2013
TIRES, FUEL SYSTEM, GASOLINE, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE REAR PASSENGER'S SIDE VALVE STEM WAS CORRODED, CAUSING THE TIRE PRESSURE SENSOR TO FRACTURE. ALL FOUR ALUMINUM VALVE STEM WERE REPLACED WITH RUBBER VALVE STEMS. THE MANUFACTURER WAS MOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,761. *TR THE CONSUMER STATED AS HE WAS TRAVELING ON THE INTERSTATE, THE TIRE SENSOR LIGHT ILLUMINATED. AT THAT POINT HE DID NOT NOTICE ANYTHING UNUSUAL WITH THE HANDLING OF THE VEHICLE OR THE ORIENTATION OF THE VEHICLE. THE NEXT THING HE KNEW. HE HEARD A LOUD POP AND THEN FELT SOMETHING OCCURRING WITH A WHEEL ON THE REAR OF TRUCK. THE TIRE QUICKLY WENT FLAT AS HE WAS SLOWING DOWN . ONCE HE STOPPED, HE EXITED THE VEHICLE AND SAW THE RIGHT REAR TIRE WAS TOTALLY FLAT AND TRUCK WAS SITTING ON THE RIM. THE CONSUMER CALLED ROADSIDE ASSISTANCE, AND THE TIRE WAS REPLACED WITH THE SPARE. THE CONSUMER IMMEDIATELY TOOK THE VEHICLE TO THE DEALER TO HAVE THE TIRE INSPECTED. THE DEALER DISCOVERED WHAT CAUSED THE BLOW OUT. IT WAS NOT ANYTHING THE CONSUMER RAN OVER, OR A DEFECT IN THE TIRE. AS THEY DESCRIBED IT, THE TIRE STEM ACTUALLY BROKE OFF DUE TO OXIDATION OCCURRING BETWEEN THE ALUMINUM STEM AND WHEEL/RIM METAL THUS CAUSING THE STEM TO RUST AND ULTIMATELY BREAK. THE DEALER INFORMED THE CONSUMER, CHRYSLER HAD ISSUES WITH THE ALUMINUM STEMS AND WERE GOING BACK TO USING SYNTHETIC RUBBER BASED SENSOR TIRES. UPDATED 06/04/13 THE CONSUMER STATED THE DEALER ADVISED THE FUEL TANK STRAP RUSTED AWAY FROM THE FRAME CAUSING THE FRONT PART OF THE TANK TO DROPPED. THE STRAP WAS RUBBING AGAINST THE DRIVE SHAFT WHENEVER THE TANK SHIFTED CAUSING A GRINDING NOISE. THE STRAPS WERE REPLACED. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS. UPDATED 06/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509517April 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V474000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PART WAS UNAVAILABLE AND REFUSED TO INSPECT THE VEHICLE FOR POTENTIAL SAFETY ISSUES. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE A REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE AT THIS TIME. ...UPDATED 07-10-13 *BF UPDATED 07/16/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509423April 24, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER BLEND DOOR WAS FRACTURED. THE CONTACT WAS UNABLE TO ADJUST THE DEFROSTER SYSTEM TOWARD THE WINDSHIELD, ONLY TOWARD THE FLOOR. THE VEHICLE WAS TAKEN TO DEALER, WHO STATED THAT THE FAILURE WAS COMMON. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509476April 24, 2013
WHEELS, TIRES
VALVE STEM RETAINING NUTS ARE ALL CRACKED. I CAUGHT THEM BEFORE THEY SEPARATED, BUT HAVE READ ABOUT OTHERS THAT HAVE SEPARATED, ALLOWING TPMS MODULE TO FALL INTO TIRE, WHICH INSTANTLY DEFLATES AND COULD CAUSE A LOSS OF CONTROL. DEALER SAYS NOT COVERED UNDER WARRANTY DESPITE BEING CLEARLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509352April 23, 2013
WHEELS, TIRES
WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED ,RAPID TIRE DEFLATION CAUSING LOSS OF CONTROL AND VEERING OFF ROAD,,,INSPECTION REVEALED RIGHT FRONT VALVE STEM HAS A DISSIMILAR METAL CORRODED ISSUE ,CORRODED AND FELL APART ALLOWING VALVE STEM TO FALL INTO WHEEL CAUSING RAPID DEFLATION,,, INSTALLED SPARE TRAVELED DOWN ROAD ABOUT 60 MILES NOW THE TPMS LAMP IS ON AS THAT RT TIRE IS FLAT LAYING IN BED OF TRUCK,AN HOUR LATER TRUCK LOST CONTROL AGAIN AND I WENT OFF ROAD,,,I WENT TO LOOK AT THE SPARE ON RT FRONT AND IT WAS FINE,,,,THE OPPOSITE SIDE LEFT REAR TIRE THIS TIME WENT FLAT AND AS THE TPMS WARN LAMP ALREADY ILLUMINATED NO WARNING AVAIL ,,SAME THING THE VALVE STEM FELL INSIDE THE RIM,,THERE WAS A PIECE OF THE RETAINER CAP FOR THE TPMS VALVE STEM LEFT AND IT EASILY CRUMBLED INTO AN ANEALED ALUMINUM STATE ,,,,TWO TIRES SAME THING,,,,,,I WENT AND LOOKED AT THE LEFT FRONT VALVE STEM AND IT ALSO IS EXPLODED AND CORRODED TWICE IT'S NORMAL SIZE,,,,,I LOOKED AT THE REMAINING RT REAR VALVE STEM AND IT HAS ONE CRACK IN IT SO IT IS OBVIOUS NEED REPLACEMENT. ALL 4 FAILING AT SAME TIME IS A PRODUCT ISSUE AND DUE TO LOSS OF CONTROL THIS NEEDS ADDRESSING AS SOMEONE WILL GET HURT,,,IT IS APPARENT THAT DODGE HAS CHANGED THE STYLE ON THE NEWER 2012 VERSIONS TO RUBBER BUT IT APPEARS THE MANUFACTURER NEEDS TO ADDRESS THIS SAFETY CONCERN,,,,,I DID ATTEMPT SAME WITH CUSTOMER SERVICE BUT TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509162April 22, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE STARTED THE IGNITION AND THE HEADLIGHTS FAILED TO OPERATE UPON ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES AND THE WIRING HARNESS WAS REPLACED EACH TIME. THE FAILURE WAS MOST FREQUENT DURING HUMID MORNINGS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508969April 21, 2013
POWER TRAIN
DRIVING DOWN THE ROAD 35 MPH REAR DIFFERENTIAL LOCKED UP TRUCK WENT INTO SKID OUT OF CONTROL DRIVESHAFT BROKE SLID OFF ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508858April 19, 2013
POWER TRAIN
THE REAR AXLE PINION NUT ON YOUR TRUCK VIN:([XXX]) MAY HAVE BEEN BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION NUT THREADS. THE LACK OF THIS ADHESIVE PATCH COULD ALLOW THE REAR AXLE PINION NUT TO LOOSEN AND/OR THE REAR DRIVESHAFT TO SEPARATE FROM THE REAR AXLE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING. SAFETY RECALL N08/NHTSA 13V-038 I CALLED EARNHARDT DODGE, LOCATED AT 1300 S. ARIZONA AVE, GILBERT,AZ AT 480-926-4000 AND THEY SAID THEY CAN'T REPAIR THE VEHICLE BECAUSE DODGE DIDN'T SENT THEM THE PARTS AND THE REPAIR MANAGER SAID THEY DON'T KNOW WHEN THEY WILL GET THE PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508653April 18, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THAT THE WINDSHIELD DEFROSTING SYSTEM FAILED. THE HEATING AND AIR CONDITIONING ACTUATOR HAD BEEN REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 69,110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508654April 18, 2013
STRUCTURE:BODY
THE FRONT BUMPER ON MY 2009 DODGE RAM TRX/4/OFFROAD IS RUSTING IT IS A PAINTED BUMPER NOT CHROME I CONTACTED THE DEALER WHO TOOK PICTURES AND SENT THEM TO DODGE THEY INTURN SAID IT IS NOT COVERED. AFTER RECEIVING A RECALL NOTICE FOR THE REAR PINION NUT I DECIDED TO RESEARCH RECALLS ON MY DODGE RAM AND FOUND THAT THERE IS A RECALL ON THE CHROME BUMPERS FOR THIS YEAR AND FEEL THAT MY BUMPER SHOULD BE INCLUDED IN THE RECALL BECAUSE AS IT WAS SOLD TO ME WITH THE TRX/4/OFFROAD PACKAGE IT SHOULD HAVE MORE PROTECTION THEN THE CHROME BUMPER EVEN THOU IT WAS PAINTED IT SHOULD OF BEEN CHIPGUARDED OR A VINAL COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505820April 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR END SEIZED AND THE DRIVE SHAFT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DID REPLACE THE DRIVER SHAFT AND PERFORMED MINOR REPAIRS TO THE TRANSMISSION. THE FAILURE RECURRED ONE YEAR LATER. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COVERED UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 128,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506094April 1, 2013
UNKNOWN OR OTHER
WHEN ENTERING VEHICLE, SIDE STEP ON DRIVERS' SIDE DISLODGED FROM 2 OUT OF THREE MOUNTING BRACKETS AND DROPPED APPROXIMATELY 8 TO 10 INCHES. DRIVER FEEL BACKWARDS TO THE GROUND BECAUSE OF PARTIAL COLLAPSE OF THE SIDE STEP ON THE DRIVERS' SIDE. THE FAILURE WAS INFLUENCED BY THE FACT THE DEALER HAD REMOVED THESE TWICE FOR DEFECT RELATED ISSUES. THE MOPAR PART NUMBER IS 82211496AE32841. THE DEALER INDICATED THE MOUNTING HOLES WERE NO LONGER USABLE AND THEY WOULD HAVE TO BE REPLACED BY AN AFTERMARKET PRODUCT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10504714March 27, 2013
ENGINE, FUEL/PROPULSION SYSTEM
DPF FILTER CLOGGED UP FOR THIRD TIME HAVE HAD TO GET DEALER, TO REPAIR. REQUESTING CLASS ACTION SUITE MATERIAL FOR THIS PROBLEM. HAVE LEARNED THIS WILL CONTINUE TO BE A RECURRING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502815March 14, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE GAS TANK AND THE PUMP IS OFF GAS IS EXPELLED FROM THE TANK. DEALER EXAMINED AND STATED IT WAS A FAULTY CHECK VALVE IN THE GAS TANK. THE TANK NEEDS TO BE REPLACED. SEEMS TO BE A COMMON OCCURRENCE WITH DODGE GAS TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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